Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can deliver small organizations a broad range of computer consulting options featured on Progent's web. The following links describe some of the support services and benefits provided for businesses in San Francisco:

NetApp SAN Deployment and Management Support

Progent can provide enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.

Windows Server 2016 Hybrid Cloud Integration

Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Cisco IOS Software Update Support

If your network includes Cisco routers, you could be running an outdated version of IOS, the network OS used in most Cisco router as well as the latest Cisco switches. Cisco frequently publishes updates to IOS to fix problems, plug security weaknesses, or improve functionality. However, upgrading Cisco IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco appliance and your network environment. For example, there could be limitations of internal RAM that could cause a new software version to execute incorrectly. Progent's Cisco CCIE network engineers offer a wide array of support services related to updating Cisco IOS software or other Cisco software platform such as IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run inventories of your Cisco software, recommend sensible upgrades, provision Cisco devices, transfer images, configure and test your new software, optimize throughput, troubleshoot problems, and teach your IT managers how to get the benefits of all significant new features.

VMware vSphere and vCloud planning and deployment

Progent can provide the assistance of a certified VMware VCDX expert to help you plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consulting team offer advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and hybrid cloud solutions that provide high uptime, data security, and disaster recovery.

Microsoft Windows Server 2008 R2 Consulting

The sophistication and versatility of Windows Server 2008 requires an information technology expert with real-world experience and broad knowledge in architecting and building cohesive and comprehensive business information networks. The professional experience of Progent's Microsoft-certified Windows Server engineers, with an average of over ten years of background integrating Microsoft-based technology, helps insure your success in supporting and managing your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to evaluate the advantages of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Microsoft Dynamics NAV ERP Integration, Customization, and Troubleshooting

The most recent version of MS Dynamics NAV offers powerful innovations including tailored Role Centers, enhanced business analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts can provide custom programming, configuration and debugging support to enable your company to get the most from MS Dynamics NAV. Progentís engineers can assist you to connect Microsoft Dynamics NAV to additional systems and applications. In addition, Progent can assist your organization to create and utilize databases so you can enhance your knowledge of your business, acquire additional customers, refine your marketing strategies, and form productive alliances.

Progent White Paper: Benefits of Outsourcing
Progent has put together a white paper that summarizes the benefits a small company can realize from outsourcing IT administration functions. To read this summary and find out the reasons outsourcing can reduce expenses, simplify administration, and enhance productivity, click Small Firm IT Outsourcing White Paper.

Progent provides onsite computer support, phone-based troubleshooting support, and optional 24x7 emergency technical help in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you require computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 415-321-5400 or visit Contact Progent.

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