Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can provide small organizations a broad range of computer consulting services highlighted on Progent's web site. The following links contain details a few of the support services and benefits available for businesses in San Francisco:

Accounting Software Customization and ERP Support

Progent's Experts Team offers in-depth support in specific software areas, enabling you to customize fast, cost effective and cohesive IT solutions that fit the individual needs of your operation. Progent's application development consultants can assist you to customize Microsoft's major business packages by offering a variety of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting, Dynamics GP Business Accounting Software education and programming, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Business Accounting Software help, and Microsoft Dynamics RMS deployment.

Microsoft Office Access Software Development

Progent's Microsoft Access consulting experts offer economical online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced support for application development, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored online classes for Access programming and DBA services.

Windows Server Failover Cluster Support

The failover cluster technology incorporated into the current versions of Microsoft Windows Server is dramatically redesigned to streamline the installation, setup, and administration of clusters and to offer greater levels of system dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster Validation, easier setup and deployment, improved cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum models, elimination of failure points, more storage and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can assist you evaluate the advantages of failover clusters, plan and implement a deployment, educate your IT staff to manage your failover clusters, deliver ongoing consulting and support services, and produce and test a business continuity plan.

GIAC-certified Information Assurance consulting and SIEM Design and Integration

GIAC was founded in 1999 to certify the skill of computer security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer help with any of the network security services covered within the GIAC certification including evaluating network vulnerability, incident handling, intrusion detection, web application security and SIEM solutions for compliance with government mandates for reporting security events.

Citrix Desktop Virtualization Solutions Consulting Services

Virtualized Windows desktops and applications provide the benefits of simplified management, reduced client hardware costs, higher uptime, and enhanced data protection. Progent's Citrix desktop virtualization experts can help your business to plan, deploy, administer, and support a virtual Windows desktop and application delivery solution by providing XenDesktop consulting and XenApp support. Progent's Citrix-certified engineers can help you to configure Citrix XenDesktop and XenApp technology with your servers, end-user computers, and printers; upgrade your older virtual desktop software to current versions of Citrix products; and deliver comprehensive online technical support. Progent can also train your network managers to follow best practices to manage XenDesktop or XenApp effectively.

Offsite DPM-based Backup Service

Multi-site backup is key to any full-fledged disaster recovery plan. Progentís affordably priced Offsite DPM-based Backup Service Package incorporates the advanced capabilities of Data Protection Manager with the world-class security and availability facilities of the QTS Colocation Center in Sacramento to provide ongoing, non-disruptive offsite backup for as much as 2.5 Terabytes of data from one or more of your Windows servers. Progent's service package includes all configuration, management, and tracking required for a complete offsite backup solution.

Exchange 2013 DAG Support Services

A Database Availability Group (DAG) is the basic element of high availability (HA) and resilience for Microsoft Exchange Server 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a group of up to 16 Mailbox servers in which any DAG server can contain a copy of an Exchange mailbox database from any other server in the group. DAG servers work together to restore unassisted from breakdowns that affect MBX databases. Progent's Microsoft certified Exchange experts offer DAG support services to assist your organization to design, install and maintain an HA environment for your Exchange mailbox servers.

Integration and Troubleshooting Help with ASA 5500-X Firewalls with Firepower Services

The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Virtual Desktop Consulting

Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies client access, improves responsiveness, strengthens data security, unifies administration, and offers a nearly transparent client environment. Progent's desktop virtualization engineers can assist your company to evaluate the business advantages of Microsoft's desktop virtualization technologies, set up test and on-line deployments, optimize your system architecture to support virtual clients efficiently, assess and remediate security problems, and educate your network managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Business Intelligence Reporting Consulting

Progentís business information reporting consultants can provide online and onsite expertise to help you with any aspect of BI reporting ranging from troubleshooting or modernizing applications to designing and deploying an advanced BI solution. Progent's management reporting experts can assist your company to support your current BI environment, help you to migrate reports and databases from a discontinued reporting product to a modern one, and deliver as-needed remote mentoring tailored to your specific requirements. Progentís business reporting professionals offer experience in all popular business intelligence reporting platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

Dynamics GP Support

Progent can give you access to a Microsoft Dynamics GP/Great Plains consultant to support and enhance your small business accounting solution. Progent can also assist you to plan and execute an efficient upgrade strategy from another accounting system to most current version of Dynamics GP so that you retain your data, enhance your security, enhance your reporting, take full advantage of Office support, and minimize operational disruption.

White Paper: Outsourcing Benefits
Progent has produced a report that explains the advantages a small organization can derive by outsourcing IT support functions. To view this summary and learn how outsourcing can reduce expenses, streamline management, and enhance efficiency, click Small Firm IT Outsourcing Advantages.

Progent can deliver onsite network help, online technical services, and optional 24x7 urgent technical help in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you require computer support, IT outsourcing, or advanced services from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.

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