Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can deliver small organizations a variety of IT support options highlighted on Progent's web. Below links contain details a few of the services and advantages available for businesses in San Francisco:


Microsoft System Center 2016 Operations Manager Consulting

Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for key workloads by offering centralized, cross-platform tracking of physical and virtual resources installed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite support to assist businesses of any size to plan, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can assist your company to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

MS Exchange 2010 Digital Voice Support Services

Improvements in Microsoft Exchange 2010 for software-driven voice messaging include voice-to-character translation for quickly searching your stored messages instead of playing back every message, automatic attendants to answer callers and assist them to work through your voice messaging menus, rules-based call answering processes to forward or scan incoming calls depending on Caller ID or contact information, and text alerts concerning missed calls or voice mail. Progent's Exchange 2010 professionals can help you to analyze the business benefits and engineering risks of swapping your existing voice mail technology with a voice mail system based on Microsoft Exchange Server 2010, design and install Exchange Server 2010 with unified messaging functionality, and deliver ongoing remote technical support and management expertise to accelerate your payback for implementing Exchange Server 2010's digital voice solution.

Microsoft SQL Server 2016 Consulting Services

Microsoft SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, BOYD support, and built-in BI. Innovations include PolyBase for processing structured and unstructured databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident resources. Progent's Microsoft certified SQL Server 2016 consultants offer remote and on-premises support to assist organizations of all sizes to design, deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Microsoft Windows 8.1 Integration

Progent's certified Windows 8.1 experts can provide a variety of technical services to assist companies of any size to install, manage, and support IT systems that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure testing environments to assess Microsoft Windows 8 and develop and manage Windows 8 deployment plans following leading practices. Progent's consultants also offer Windows 10 migration help.

Office Excel Consulting and Development

Progent's certified Excel application consultants can help your company to develop advanced Excel-powered programs or provide 1-on-1 education in the powerful capabilities of Office Excel desktop and Office 365 Excel. Progent's consultants can also help your company to build and manage a safe, robust network and communications architecture to host your Excel solutions. Progent's SharePoint Server consultants can show your company ways use Excel Services to extend the capabilities of Excel by integrating dynamic spreadsheets into business intelligence portals, dashboards, and scorecards. Progent's Microsoft Dynamics consultants can show you how to exchange information between Excel and platforms like Microsoft Dynamics GP/Great Plains and Microsoft Dynamics AX.

SCVMM 2016 Hybrid Cloud Management

Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to offer a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, design workflows for building and installing VMs and hosts, design fault-tolerant compute and storage clusters, connect your datacenter resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Hyper-V consulting and VMware ESXi support.

Exchange 2013 DAG Support

A Database Availability Group known as a DAG is the core of high availability for Microsoft Exchange Server 2013 Mailbox (MBX) servers. First offered in Microsoft Exchange 2010, a DAG is a collection of up to 16 Mailbox servers where any DAG server can host a copy of a mailbox database from any other server in the group. DAG servers work together to recover automatically from failures that impact mailbox databases. Progent's certified Exchange consultants offer Database Availability Group support services to assist your organization to design, configure and administer a high availability solution for your Exchange mailbox servers.

Office and Office 365 Consulting and Training

Progent's certified Office and Office 365 experts can assist companies to incorporate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides fast return on investment and promotes improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent can also assist you fix compatibility issues between various releases of Microsoft Office and offers customized online Office and Office 365 instruction to individuals and teams.

Barracuda Backup Consulting and Management

Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to plan, configure, operate and troubleshoot a BDR solution based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting.

Data Backup and Recovery Consultants

Progent's backup engineers can provide support for a broad range of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent can provide consulting support for leading data protection platforms including Acronis, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist, HP Data Protector, DoubleTake/Carbonite, Mozy, Retrospect for Macintosh, Time Machine, VMware Site Recovery Manager and NSX, and Solaris FLARs. Progent's consultants can help you to implement, enhance, or troubleshoot backup/restore systems for a variety of topologies including on-premises, edge to datacenter, cloud-based, or hybrid. In addition, Progent's System Center Data Protection Manager (SCDPM) consultants can assist you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Also, Progent's System Center Data Protection Manager 2016 (DPM 2016) migration consultants can assist you to plan and implement a smooth upgrade from Data Protection Manager 2012 to Data Protection Manager 2016 so you can take advantage of integration with Windows Server 2016.

White Paper: Benefits of Outsourcing
Progent has put together a white paper that discusses the advantages a small company can realize by outsourcing network management services. To read this white paper and find out the reasons outsourcing can reduce costs, simplify management, and enhance productivity, visit Small Firm Information Technology Outsourcing White Paper.

Progent offers onsite IT support, online technical services, and optional round-the-clock emergency assistance in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you are in need of technical assistance, IT outsourcing, or high-level expertise from a Progent engineer, call 415-321-5400 or visit Contact Progent.
















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