Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can deliver small and midsize companies a broad range of network consulting services featured on Progent's web. The following links describe some of the services and advantages Progent offers for businesses in San Francisco:


Cisco VoIP and Telepresence Expertise

Progent offers online or on-premises help from a certified CCIE consultant to assist your business to design, deploy, administer and repair unified communications networks supported by Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive backgrounds helping organizations of any size to build collaboration ecosystems by delivering services that include Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and IP video phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive library of Unified Communications applications such as Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

Microsoft SQL Server Development Services

Progent's SQL Server application programmers can assist your organization to create and support applications based on the SQL Server database platform. Progent follows leading lifecycle management practices to build efficient, manageable SQL Server database applications and knows how to work with a customer's management to complete programs in a timely and cost-effective manner. Progent for can help your company to build Microsoft SQL Server applications by offering a broad array of professional support services including requirements analysis, data tier architecture, T-SQL coding, software installation, capacity planning, performance tuning, backup/recovery, synchronization solutions, security, and business continuity.

Microsoft Project Server and Project Online Experts

Progent's Microsoft Project Server and Project Online consultants offer advanced support in implementing and operating all versions of Microsoft Project and can provide a wide range of affordable remote consulting services following industry leading practices to help organizations of any size to receive all the advantages of this leading platform. Services available from Progent include solution design, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.

Data Backup Consultants

Progent's backup experts can provide support for a broad range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent offers expertise for leading data protection products including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Site Recovery Manager and NSX, and Solaris FLARs. Progent's consultants can help you to install, enhance, or maintain backup systems for a range of topologies including local, remote, cloud-based, or hybrid. In addition, Progent's SCDPM 2012 consultants can assist you to migrate from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Also, Progent's Data Protection Manager 2016 (DPM 2016) migration consulting experts can help you to design and carry out a smooth migration from Data Protection Manager 2012 to DPM 2016 so you can take advantage of close integration with Windows 2016.

High Availability Internet Connection Consultants

Few small businesses have the internal expertise demanded to coordinate efficiently with multiple Internet Provides, manage the required documentation steps with Internet numbering authorities, and setup advanced routing protocols such as Border Gateway Protocol (BGP) and HSRP. Progent's Internet access consultants and Cisco CCIE engineers can assist your company to utilize the latest connectivity solutions to create affordable non-stop Internet connections.

Windows 8.1 Migration

Progent's Microsoft-certified Windows 8.1 experts can deliver a range of consulting services to assist companies of any size to install, manage, and troubleshoot environments that incorporate desktops, notebooks, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's experienced project managers can help set up testing environments to assess Windows 8 and develop and manage Windows 8 migration plans following proven methodologies. Progent's consultants can also provide Windows 10 migration assistance.

The Progent Test and Training Lab

Progent's Test and Training Lab at the QTS Colocation Center in Sacramento, California is available for testing line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.

ProSight DPS Managed Cloud Backup and Recovery

ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

NetApp MetroCluster Disaster Preparedness Consulting

NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between sites that are as far as 185 miles (300km) away from one another. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to verify adherence with information assurance standards and government mandates.

Business Software Customization and Enterprise Resource Planning Expertise

Progent's Experts Team provides in-depth support in specific application areas, allowing you to tailor fast, affordable and complete IT solutions that fit the unique needs of your company. Progent's applications consultants can help you to customize Microsoft's important business packages by offering a range of services such as Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Microsoft Dynamics GP Accounting Software education and integration, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS deployment.

MS Exchange 2013 DAG Help

A Database Availability Group known as a DAG is the core of high availability for Microsoft Exchange 2013 Mailbox servers. First offered in Microsoft Exchange 2010, a DAG is a collection of as many as 16 MBX servers where any server in a DAG can host a replica of a mailbox database from a different server in the group. DAG servers work together to recover unassisted from failures that affect mailbox databases. Progent's certified Exchange consultants offer Database Availability Group consulting services to assist your organization to plan, deploy and administer a high availability solution for your Exchange 2013 mailbox servers.

Progent White Paper: Why Outsource?
Progent has written a report that discusses the benefits a small organization can realize by outsourcing network support services. To view this document and learn the reasons outsourcing can reduce expenses, simplify administration, and enhance efficiency, visit Small Business Information Technology Outsourcing Benefits.

Progent offers on-premises computer assistance, remote technical support, and optional round-the-clock emergency technical help in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you are in need of computer assistance, IT outsourcing, or top-level services from a Progent professional, call 415-321-5400 or visit Contact Progent.
















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