Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can deliver small organizations a variety of IT support options highlighted on Progent's web. Below links contain details a few of the services and advantages available for businesses in San Francisco:


Data Protection Manager 2016 Backup Solutions

Microsoft System Center 2016 Data Protection Manager offers small to medium-size organizations automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can help you to design, deploy, administer, and repair an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 deployment on time and on budget.

Microsoft SQL Server 2008 Support Services

Progentís Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server 2008 help. SQL Server 2008 is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of advanced business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2008.

Amazon Marketplace Web Service Consultants

Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

Microsoft Windows 8.1 Integration Support

Progent's Microsoft-certified Windows 8.1 experts can provide a variety of consulting services to assist companies of any size to deploy, manage, and troubleshoot networks that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create testing environments to assess Microsoft Windows 8 and develop and manage Windows 8 migration projects following leading practices. Progent's consultants also offer Windows 10 planning and migration help.

Microsoft Office Excel Development and Training

Progent's certified Excel consultants can help your company to create state-of-the-art Excel-based applications or provide 1-on-1 training in the sophisticated features of Office Excel desktop and Office 365 Excel. Progent's experts can also assist your business to build and manage a safe, dependable network and communications architecture to support your Excel solutions. Progent's SharePoint Server consultants can show your company ways utilize Excel Services to expand the capabilities of Excel by integrating dynamic spreadsheets into business information dashboards and scorecards. Progent's Microsoft Dynamics professionals can demonstrate how to share data between Excel 2007 and 2010 and platforms such as Dynamics GP and Dynamics NAV.

MS Exchange 2010 Digital Telephony Consultants

Enhancements in Exchange Server 2010 for digital voice messaging include speech-to-character translation for quickly scanning your stored messages rather than listening to each call, digital attendants to answer callers and assist them to work through your voice messaging menus, rules-based answering processes to forward or filter calls based on ID or contact information, and text messaging notifications concerning unanswered voice calls or voice mail. Progent's Microsoft Exchange 2010 experts can help you to evaluate the cost benefits and engineering challenges of replacing your existing PBX technology with a telephony system powered by Microsoft Exchange Server 2010, plan and deploy Microsoft Exchange 2010 with integrated voice mail capability, and provide ongoing online technical help and maintenance services to speed up your payback for integrating Microsoft Exchange Server 2010's voice messaging solution.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense

ProSight Active Security Monitoring endpoint protection service incorporates next generation behavior-based analysis tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out about Progent's entire ProSight series of value-priced network management outsourcing services for small and medium-size businesses

Microsoft Exchange 2013 Server Deployment

Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features plus a revamped structure. These improvements affect key areas including ease of administration, availability, compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange 2013, create an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.

Exchange 2016 DAG Support

Microsoft Exchange Server 2016 improves the speed and simplifies the deployment of DAGs, which offer an automatic failover cluster for maximum uptime. DAGs in Microsoft Exchange 2016 reduce failover delay by as much as 33% compared to Exchange Server 2013. Additional improvements cover setup defaults that follow leading practices for fault tolerance. Progent's Microsoft certified Exchange experts offer DAG expertise to help your business to design, deploy and maintain a DAG solution the provides advanced security for your Exchange mailbox servers.

SyteLine/Infor CloudSuite Industrial ERP Consulting Services

Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing and distribution companies to simplify supply chains and streamline critical business processes to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional advice to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

White Paper: Outsourcing Advantages
Progent has published a white paper that explains the benefits a small organization can derive from outsourcing network support services. To read this summary and find out the various ways outsourcing can reduce costs, streamline administration, and maximize efficiency, click Small Company Information Technology Outsourcing Advantages.

Progent provides on-premises computer assistance, online consulting services, and optional round-the-clock urgent technical help in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you require computer help, IT outsourcing, or advanced expertise from a Progent professional, call 415-321-5400 or visit Contact Progent.
















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