Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can provide small organizations a broad range of computer consulting services highlighted on Progent's web site. The following links contain details a few of the support services and benefits available for businesses in San Francisco:


Accounting Software Customization and ERP Support

Progent's Experts Team offers in-depth support in specific software areas, enabling you to customize fast, cost effective and cohesive IT solutions that fit the individual needs of your operation. Progent's application development consultants can assist you to customize Microsoft's major business packages by offering a variety of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting, Dynamics GP Business Accounting Software education and programming, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Business Accounting Software help, and Microsoft Dynamics RMS deployment.

Microsoft Office Access Software Development

Progent's Microsoft Access consulting experts offer economical online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced support for application development, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored online classes for Access programming and DBA services.

Engineering for High Availability Networks

Progent's design services for high availability small company networks offer Microsoft and Cisco-certified network experts who can help you implement a fault-tolerant computing environment that includes key technologies and processes for mission critical applications. Progentís high-availability design consultants can help configure a system infrastructure with features that include multi-path Internet access, network load balancing, non-stop data centers, high-availability interoffice connectivity, and multi-location auto-failover systems.

Microsoft Dynamics NAV Software Planning, Customization, and Support

The most recent edition of MS Dynamics NAV includes several innovations such as specialized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts can provide programming, configuration and debugging services to enable you to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to connect MS Dynamics NAV to additional services and programs. Also, Progent can help your organization to create and analyze data warehouses so you can enhance your understanding of your business, acquire more customers, expand your sales strategies, and form successful partnerships.

White Paper: Advantages of Outsourcing Network Support from Progent

Progent has created a white paper that summarizes the benefits businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper describes Progent's unique service delivery paradigm for IT support that can range from router configuration to advanced application development. The white paper also shows ways that Progent's outsourcing and co-sourcing support services can help clients to reduce costs, improve productivity, and enhance the value of their IT network. To see Progent's white paper, click: Benefits of Outsourcing Network Support from Progent.

Microsoft SQL Server 2012 Database Consulting

Progent can provide the support of certified SQL Server 2012 consultants and experienced software developers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and security consultants to help your business to maintain your SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also assist your organization to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Microsoft Exchange Server 2013 Migration Support Services

Progent offers comprehensive Exchange 2013 migration consulting such as risk/benefit evaluation, end-to-end project management services, site readiness preparation, specification of all new software licenses and equipment needed, setting up your Active Directory forest and domains for optimal operation with your Exchange Server 2013 environment, configuring DAGS that deliver HA and resilience to your Exchange mailboxes, system verification at a customer's location or at Progent's test lab, managing temporary coexistence of Microsoft Exchange 2013 and previous editions of Exchange Server, installation of the new system, deactivating the previous servers, and training for client's IT staff and end users.

Cisco Unity Connection and Unity Express (CUE) consulting

Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a unified voice messaging system that accelerates productive collaboration by offering a variety of alternatives for accessing voice messages within a framework that is easy to deploy and manage. Unity Connection allows you to access and manage your voicemail messages from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant functions for small to medium businesses (SMBs) and corporate satellite locations with up to 500 users. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE deployment gives you maximum business value.

Disaster Recovery/Business Continuity Planning

Progent's disaster recovery specialists can show you how to create a disaster recovery strategy to prepare for a total data center outage. Progent can help you define a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing so that if a catastrophic failure happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified professionals can also assist you to build an affordable, fault-tolerant network solution that takes into account reliability issues covering a wide range of infrastructure technologies and procedures. Progent's business continuity specialists can assist you to prepare for the broader problems associated with keeping your business operational after a disaster by addressing not just information technology issues but additional problems such as notifying key personnel, locating alternate work space, acquiring emergency transportation, hiring substitute workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery experts can show you how to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.

Skype for Business Support

Progent's Microsoft Skype for Business consultants can provide online and onsite consulting services for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.

Dynamics GP/Great Plains Support

Progent can provide a Dynamics GP consultant to support and improve your accounting system. Progent can also help you to plan and execute an efficient migration plan from an older application to most current version of Dynamics GP/Great Plains so that you retain your information, strengthen your security, improve your analytics, take full advantage of MS Office integration, and minimize business interruption.

Progent White Paper: Outsourcing Advantages
Progent has written a white paper that discusses the advantages a small company can derive by outsourcing network administration services. To view this document and find out how outsourcing can control expenses, simplify management, and enhance productivity, click Small Company IT Outsourcing Benefits.

Progent provides on-premises network support, phone-based troubleshooting support, and optional 24x7 emergency assistance in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you are in need of technical assistance, IT outsourcing, or top-level services from a certified Progent engineer, call 415-321-5400 or visit Contact Progent.
















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