Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally

Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can deliver small and midsize businesses a variety of network consulting options featured on Progent's web. The following links describe some of the services and advantages provided for companies in San Francisco:


Microsoft Windows Desktop Virtualization Consulting Services

Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies desktop access, improves responsiveness, strengthens security, centralizes management, and offers an almost seamless client experience. Progent's desktop virtualization engineers can assist you to assess the strategic benefits of Microsoft's virtual desktop solutions, configure test and on-line environments, improve your system architecture to accommodate virtual clients effectively, evaluate and resolve security problems, and educate your IT managers to follow industry best practices to gain a fast ROI from client virtualization.

System Center 2016 Planning and Integration

Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include Linux, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution..

Consulting for Fault Tolerant Networks

Progent's engineering services for high availability small company IT systems provide Microsoft and Cisco-certified network experts who can help you create a fault-tolerant computing environment that includes key technologies and processes for line-of-business applications. Progentís high-availability design professionals can help configure a system infrastructure with features such as multi-path Internet access, system load balancing, fault tolerant data centers, high-availability interoffice connections, and multi-site auto-failover systems.

Cisco VoIP Phone and Video IP Phone Integration and Troubleshooting

Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco SRST systems for survivability.

Data Protection Manager 2016 Backup Solutions

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations near-continuous backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft Gold-certified Data Protection Manager 2016 consulting experts can assist you to design, implement, manage, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite support and can deliver occasional guidance to help you through technical bottlenecks or provide end-to-end project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and within your budget.

VMware vSphere and NSX planning and deployment

Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consulting team offer advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for managing private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.

White Paper: Advantages of Outsourcing
Progent has written a white paper that summarizes the benefits a small organization can derive from outsourcing IT administration functions. To view this summary and learn the various ways outsourcing can reduce costs, simplify administration, and maximize productivity, click Small Business IT Outsourcing White Paper.

Progent provides on-premises IT support, phone-based consulting support, and optional round-the-clock urgent technical help in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you are in need of technical support, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 415-321-5400 or visit Contact Progent.
















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