Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can provide small companies a variety of IT outsourcing options highlighted on Progent's web. Below links contain details some of the services and benefits Progent can provide for businesses in San Jose and Silicon Valley:


Exchange Server 2010 Help

Progent's Microsoft Gold-certified Exchange Server 2010 consultants can help you to determine the benefits of Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2000 that will provide quick ROI by increasing your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications technologies.

Windows 8.1 Integration Services

Progent's certified Windows 8.1 consulting experts can deliver a range of network consulting services to help companies of any size to install, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure test labs to assess Microsoft Windows 8 and develop and manage Windows 8 migration projects based on industry best practices. Progent's consultants also offer Windows 10 migration support.

Microsoft Azure Planning and Integration

Progent's Microsoft Azure integration consultants can assist you with every stage of Azure cloud migration including needs definition, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and debug firewalls and VPN connections so your clients can safely access to Azure-based services, and Progent's Microsoft Gold-certified consulting experts can help you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to set up a hybrid environment that transparently combines physical datacenters with Azure resources.

Microsoft Office Word and Office 365 Word Consulting

Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical online consulting services to assist your organization to maintain your current Microsoft Office Word solution or assist you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different releases of Office Word, interfacing Word with other Office apps like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone synchronization, and online Office Word training classes customized for individuals or groups.

MS Exchange 2010 Voice Messaging Consultants

Enhancements in Exchange Server 2010 for software-driven telephony include speech-to-character translation for rapidly scanning your stored voice mail instead of playing back each message, digital attendants to answer callers and assist them to navigate your voice mail menus, rules-based call answering processes to forward or filter calls based on ID or contact information, and text messaging alerts about missed calls or voice mail. Progent's Microsoft Exchange 2010 professionals can assist your company to analyze the cost advantages and technical risks of swapping your current PBX technology with a telephony system based on Microsoft Exchange Server 2010, design and deploy Microsoft Exchange 2010 with unified messaging functionality, and provide continuing remote consulting help and management services to accelerate your ROI for integrating Exchange 2010's voice messaging technology.

White Paper: Advantages of Outsourcing and Co-sourcing Network Support from Progent

Progent has written a white paper that summarizes the benefits organizations of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing report describes Progent's proven service delivery paradigm for network support that ranges from desktop configuration to full-service application development. The white paper also explains ways that Progent's outsourcing services can help companies to cut costs, improve productivity, and increase the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

Oracle DBA and Development Support

Progent can provide affordable access to an Oracle consultant for Oracle database administration support or an Oracle application developer. Progent can help you to develop efficient solutions for critical Oracle database administration tasks such as database tuning, backup/recovery processes, and information protection, or train your IT personnel how to follow industry best practices for streamlining major management procedures.

Consulting for Non-stop Information Networks

Progent's consulting services for fault tolerant small business networks provide Microsoft and Cisco-certified consulting professionals who can help you implement a robust network that includes key technologies and processes for mission critical environments. Progentís fault tolerant design professionals can help configure a system infrastructure with features such as multi-path Internet connections, system load balancing, zero-downtime data centers, fault tolerant interoffice connections, and multi-location failover systems.

Microsoft Exchange Server 2010 Migration Consulting

Progent offers expert Exchange 2010 migration support services such as outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of new software and hardware required, suggested sourcing, system verification at a customer's site or at Progent's test facility, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for customer's support staff and end users.

Server Virtualization Solutions Consulting

Virtual server technologies enable IT organizations to run multiple virtual servers on a single physical processor. Common usage scenarios for virtualization include hardware efficiency, inexpensive hosts for applications that only run on older OS software, and affordable isolation of software development or pilot environments from on-line ones. Progent's virtual server engineers offer Windows Server 2012 R2 network and server virtualization support services, Windows Hyper-V Virtual Server help, VMware vSphere virtual server expertise, and Citrix Virtual Server assistance. Progent can install virtual servers to maximize performance, fault tolerance and ease of administration while simultaneously cutting costs; suggest and test business recovery strategies that minimize productivity loss in the event of a major failure; and provide ongoing maintenance, repair, and consulting assistance as computer technology evolves.

Integration and Debugging Help with ASA 5500-X Firewalls with Firepower Services

The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Progent White Paper: Reasons for Outsourcing
Progent has written a report that discusses the benefits a small organization can derive from outsourcing network support services. To read this summary and find out how outsourcing can reduce costs, streamline administration, and enhance productivity, visit Small Business IT Outsourcing Advantages.

Progent offers on-premises network support, remote consulting support, and optional round-the-clock emergency assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are looking for technical assistance, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.
















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