Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can deliver small and midsize organizations a wide selection of network support services featured on Progent's web. The following links describe some of the services and advantages provided for companies in San Jose and Silicon Valley:


MySQL Development and DBA Support

Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective remote DBA or software programming services and can assist organizations of all sizes to configure and support MySQL within a robust network infrastructure that provides high levels of speed, expandability, and security. Progent also has proven skill helping companies to port databases from Oracle to MySQL.

Windows Server 2016 Hybrid Cloud Integration

Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

Colocation Data Center Migration and Consulting

There are several hundred enterprise-level Internet Data Centers in Northern California and larger cities across the U.S., and Progent's colocation center consulting team can enhance your network's fault tolerance and performance by helping you choose a remote data center facility that addresses the specific requirements of your enterprise such as geographic location, space, communications, affordability, and value-added features and services. Progentís data center IT services are intended for companies with hardware housed at colo hosting facilities and requiring timely in-person help at the collocation site plus remote help from Microsoft and Cisco qualified professionals. Progent provides a selection of colo center consulting services including network architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, design and installation of non-stop systems, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage cluster systems.

Office and Office 365 Consulting

Progent's Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and enables improved business results. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent's consultants can also help you resolve compatibility issues with various releases of Office desktop and can provide live online Microsoft Office and Office 365 instruction to individuals or groups.

Windows Active Directory Help

Progent's Microsoft-certified staff have broad knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of test application configuration objects in on-line Active Directory systems, and restoration of unsuccessful setups of Active Directory and AD-enabled software. Progent is also proficient in working with advanced AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can assist businesses to plan and install configurations of AD Domain Services by providing Windows Server 2008 R2 integration services, Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

NetApp SAN Storage Deployment and Maintenance Consulting {Services

Progent offers enterprise customers remote or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage deployments efficiently following industry best practices.

SIP Infrastructure and Cisco CUBE Integration Consultants

Progent's Cisco-certified SIP infrastructure experts and CUBE configuration experts can assist organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective remote or on-premises expertise to assist companies to migrate efficiently to a productive communications environment that delivers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync Server for access to a SIP PSTN trunk.

Windows Hyper-V Support Services

Progent's certified Windows Hyper-V engineers can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your production software, evaluate your network architecture for optimal operation with virtualization technology, assist you to build Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions or carry out a Microsoft Windows Server 2012 R2 migration, train your network management staff to monitor and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, design and test disaster recovery procedures that optimize system availability, and deliver continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.

Private Cloud Hosting and Management Services

Progent's Private CloudHosting and Management options offer complete hosting of a small organization's production servers in a solution that gives the maximum level of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

Spam and Virus Protection and Email Encryption Services

Email Guard is Progent's spam and virus filtering and email encryption service that uses the services and infrastructure of top information security companies to provide centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

Temporary CIO Services

For companies without the budget to afford a permanent information system strategist, Progent can provide the support of a veteran Chief Information Officer on a part-time basis to assist with vital jobs such as strategic planning, managing technology spending, creating TCO models, business process analysis, vendor review, IT security and compliance, business impact predictions, automating network management, Help Desk support, patch control, server monitoring, and business continuity planning. Progent's part-time CIO services let smaller businesses get the most impact from their technology dollar in order to create and manage information systems with world-class reliability, productivity, and security.

White Paper: Outsourcing Benefits
Progent has written a report that summarizes the advantages a small company can realize from outsourcing network support services. To read this summary and find out the reasons outsourcing can conserve costs, streamline administration, and maximize efficiency, click Small Firm IT Outsourcing White Paper.

Progent provides onsite network assistance, online technical support, and optional round-the-clock emergency assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are in need of computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 408-240-9400 or visit Contact Progent.
















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