Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent offers small and midsize companies a broad range of computer consulting services highlighted on Progent's web site. The following links describe a few of the services and benefits provided for companies in San Jose and Silicon Valley:


Windows 7 Upgrade Help

Progent's certified Windows 7 migration engineers can help you to manage and troubleshoot Windows 7 devices. Progent's consultants can also help you to evaluate the likely strategic value of adopting Windows 8.1 or Windows 10. If you decide that it fits your business to migrate, Progent's Windows 8 upgrade engineers and Windows 10 deployment consultants can help you to design and implement a smooth upgrade to Windows 8.1 or 10.

Windows Server Essentials Cloud Integration

Microsoft Windows Server Essentials is a value-priced, entry-level operating system that enables small businesses to make the move from the older physical in-house datacenter to the new hybrid networking model that combines both local and cloud-based resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to assess the possible business advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management support so you can design and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure planning and integration support.) Progent also offers ongoing consulting help, technical support, and customized training.

Enterprise Project Management Consultants

For advanced project management support, Progent offers the services of senior information technology experts with decades of experience as technology project managers for application development, information systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer world-class management expertise to assist enterprise customers to adhere to leading practices to ensure that strategic projects are successfully completed on time and within budget.

Data Backup Consulting Services

Progent's backup experts can provide help for a broad range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent supports leading backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as a low cost end-to-end service for reliable backup and disaster recovery (BDR).

VMware NSX Virtual Network Consultants

VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also permits transparent testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to plan, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.

Server Virtualization Technology Consulting Services

Virtual compute, storage and networking techniques enable businesses to optimize utilization, streamline network administration, and enhance application uptime and security. run several virtual servers on one physical processor. Common usage scenarios for virtualization include resource efficiency, inexpensive platforms for applications that require outdated operating systems, and economical isolation of software development or testing environments from production ones. Progent's virtualization technology consultants offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to maximize performance, fault tolerance and ease of administration while simultaneously lowering expenses; suggest and verify business recovery strategies that minimize downtown in the event of a major failure; and deliver ongoing maintenance, repair, and engineering services as computer technology evolves.

Microsoft Exchange 2016 Support Services

MS Exchange 2016 Server's streamlined design permits simpler installation and expansion, better utilization of hardware resources, and lower-cost management. Microsoft Exchange Server 2016 in addition offers closer integration with Office 365, support for Windows Server 2016, higher storage throughput, expanded data loss protection and recoverability, more extensive support for mobile devices, comprehensive browser-centric management, and a more functional Outlook web client interface. With MS Exchange 2013 Server at end of life and MS Exchange 2007 Server and MS Exchange 2010 Server turning into legacy messaging environments, organizations have good reason to consider migrating to MS Exchange Server 2016. Progent's MS Exchange 2016 Server experts can help you to assess the business advantages and risks of moving to Microsoft Exchange Server 2016; determine whether an on-premises, cloud-based, or hybrid deployment is the most sensible choice for your situation; design and document a deployment project that makes maximum use of your current resources; and execute an upgrade from your old Exchange technology to a messaging solution based on MS Exchange Server 2016.

Exchange 2013 DAG Consulting

A Database Availability Group known as a DAG is the basic element of high availability (HA) and resilience for Microsoft Exchange 2013 Mailbox servers. First offered in Exchange 2010, a DAG is a collection of as many as 16 MBX servers where any server in a DAG can host a copy of a mailbox database from a different server. DAG servers cooperate with one another to recover automatically from failures that impact mailbox databases. Progent's Microsoft certified Exchange consultants can provide DAG consulting services to assist your organization to plan, install and administer an HA environment for your Exchange mailboxes. Also, Progent's Exchange 2016 Server experts can help you move your Exchange Server 2013 DAG deployment to Exchange 2016.

VMware vSphere and vCloud Configuration and Troubleshooting

Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that provide high uptime, data security, and application mobility.

ProSight IT Asset Management service

Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Progent White Paper: Advantages of Outsourcing
Progent has written a white paper that discusses the benefits a small company can realize by outsourcing IT support services. To read this white paper and find out the reasons outsourcing can conserve expenses, streamline administration, and enhance efficiency, click Small Company IT Outsourcing Benefits.

Progent provides onsite network support, online consulting services, and optional round-the-clock urgent assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are looking for computer help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 408-240-9400 or visit Contact Progent.
















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