Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent offers small organizations a variety of network consulting options highlighted on Progent's web site. The following links describe a few of the services and advantages Progent offers for companies in San Jose and Silicon Valley:

System Center 2012 Integration and Support

Progent's System Center consultants have more than 10 years of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can assist you to design, install, manage, and repair your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the latest version of Microsoft System Center from a previous release or from a third-party datacenter management platform to provide the benefits of best-in-class deployment, automation, security, plus infrastructure and application performance monitoring.

Microsoft Office Excel Consulting and Training

Progent's certified Excel consultants can assist you to create advanced Excel-powered applications or provide one-on-one training in the powerful capabilities of Microsoft Excel desktop and Microsoft Office 365 Excel. Progent's experts can also assist your business to build and manage a secure, robust IT infrastructure to support your Microsoft Excel applications. Progent's SharePoint experts can show you how use Excel Services to expand the power of Excel by integrating dynamic Excel spreadsheets into business information portals, dashboards, and scorecards. Progent's Microsoft Dynamics professionals can demonstrate how to exchange data between Excel 2007 and 2010 and products such as Dynamics GP/Great Plains and Microsoft Dynamics AX.

Windows Server Failover Cluster Support

The failover clustering feature set incorporated into the current versions of Windows Server is dramatically redesigned to streamline the deployment, setup, and management of server clusters and to provide improved levels of system availability, protection, efficiency, and flexibility. New or enhanced features include cluster Validation, easier configuration and deployment, unified cluster administration, new cluster infrastructure for maximum uptime, better protection and quorum models, elimination of failure points, greater storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can help your company assess the business benefits of failover clusters, plan and implement an installation, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and create and test a business continuity procedure.

Data Backup and Recovery Consultants

Progent's backup experts can provide support for a wide range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent can provide help for all major data protection platforms including Acronis, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist your company to implement, enhance, or maintain data backup solutions for a variety of environments including local, remote, cloud, or a mix. In addition, Progent's System Center Data Protection Manager (SCDPM) consultants can assist you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters.

Popular Remote Support Services Available for Cisco Routers

Some of the common online Cisco router support services offered by Progent include configuring domain name, IP addressing, routing maps, clock, security logon banner and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering; updating router's IOS image; setting up and confirming failover; troubleshooting VPN problems; making a network diagram and documenting router setup; plus policy and availability strategy.

Computer Security Vulnerability Scan Packages

Progent provides two low-cost service bundles created to enable small companies to get an impartial network security assessment from a qualified security expert. With Progent's External Network Security Inventory Checkup, a security professional runs an extensive test of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from a secure machine inside your company firewall to evaluate your exposure to inside assaults. Both security inventory packages are configured and run from a secured external location and feature a complete report that interprets the scanned security data and suggests any called for improvements.

Microsoft SCCM 2012 Support

Progent can provide Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation consulting and Microsoft Intune integration help to centralize and simplify the administration of your PCs and Cloud-connected tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business needs.

White Paper: Outsourcing Advantages
Progent has published a report that discusses the benefits a small business can derive by outsourcing network management functions. To view this document and find out the reasons outsourcing can control costs, streamline management, and enhance efficiency, click Small Business IT Outsourcing Benefits.

Progent can deliver onsite computer help, phone-based technical services, and optional 24x7 emergency assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you require computer assistance, IT outsourcing, or top-level expertise from a certified Progent professional, call 408-240-9400 or visit Contact Progent.

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