Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent offers small and midsize companies a broad range of network support options highlighted on Progent's web site. The following links describe a few of the services and advantages available for companies in San Jose and Silicon Valley:


ProSight Network Audits

Prosight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with data security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. For more information about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

Exchange Server 2010 Migration Support Services

Progent can provide expert Exchange 2010 migration support services including end-to-end project management services, site analysis, project planning, specification of new software licenses and hardware needed, suggested vendor sourcing, system verification at a client's site or at Progent's testing lab, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and webinar training for client's support staff and users.

Virtual Machine Manager 2016 Hybrid Cloud Management

Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to provide a unified solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from older releases of VMM, develop workflows for building and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware vSphere support.

Integration and Troubleshooting Support for ASA 5500-X Firewalls with Firepower Services

The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

ProSight DPS Managed Cloud Backup

ProSight Data Protection Services automated cloud backup and recovery services from Progent offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup activities and enables rapid recovery of critical files, applications and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information. Learn about Progent's entire ProSight portfolio of affordable outsourced network management services for small and mid-size businesses

Windows Server Failover Clustering Support

The failover server cluster technology incorporated into the current editions of MS Windows Server has been dramatically re-engineered to simplify the installation, setup, and management of server clusters and to provide greater levels of system availability, protection, efficiency, and flexibility. New or improved features include automated cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum availability, better security and quorum models, minimization of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's certified failover cluster consultants can help your company assess the business benefits of failover clusters, design and execute a deployment, train your network support staff to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a business continuity procedure.

Microsoft Office Excel Consulting and Development

Progent's certified Excel consultants can help your company to develop state-of-the-art Excel-powered programs or provide 1-on-1 education in the sophisticated capabilities of Office Excel desktop and Office 365 Excel. Progent's consultants can also help you to create and maintain a secure, robust IT infrastructure to host your Excel solutions. Progent's SharePoint Server consultants can show you how utilize Excel Services to extend the power of Microsoft Office Excel by integrating interactive spreadsheets into business information dashboards and scorecards. Progent's Microsoft Dynamics consultants can show you how to exchange data between Excel and platforms like Dynamics GP/Great Plains and Microsoft Dynamics SL.

System Center 2012 Operations Manager Resource Monitoring

Progent has an extensive background both delivering System Center Operations Manager consulting support and using this powerful monitoring application to enhance network availability, throughput, and security. Progent can help you to configure SCOM 2012 or your business can outsource problem response to Progent's Microsoft-certified network engineers. With years of server management experience, Progent's Information Technology consultants can also react quickly to the alerts generated by Microsoft Operations Manager to make sure that business-critical servers stay available. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to upgrade smoothly from Operations Manager 2016 to SCOM 2016.

Hybrid Cloud Solutions Design and Deployment

Progent's hybrid cloud solutions consultantscan provide expert remote support to assist businesses of any size to integrate their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid topologies that utilize on-premises IT assets along with cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 integration with on-premises Exchange deployments, Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.

Lync 2013 Experts

Microsoft Lync Server 2013 allows businesses of any size to create a centrally managed and protected communications environment that permits the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants can help you to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and users. Progent offers expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook clients, Word and PowerPoint.

White Paper: Benefits of Outsourcing
Progent has produced a report that summarizes the benefits a small company can realize from outsourcing IT administration services. To read this summary and find out how outsourcing can control expenses, simplify management, and maximize efficiency, click Small Business IT Outsourcing Benefits.

Progent provides on-premises IT support, remote consulting support, and optional 24x7 urgent technical help in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are looking for technical support, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.