Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can provide small businesses a variety of network consulting services featured on Progent's web site. The following links contain details some of the support services and advantages Progent can provide for companies in San Jose and Silicon Valley:

Examples of Online Consulting Services Available for Cisco Routers

Some of the common remote Cisco router support services available from Progent include setting up hostname, DHCP, routing maps, clock, security logon banner and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing tables, and BGP peering arrangements; updating router's IOS image; configuring and testing router failover; fixing VPN issues; making a network diagram and documenting router setup; plus security and redundancy planning.

iPhone Integration

Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information network.

Web Site Development Consulting Services

If you need to redesign your company web site, create internal collaborative portals for areas such as human resources or worker training, build a significant web solution for a new business, or create enterprise-class, information-driven web applications, Progent offers experienced web site architects and developers. Progent's consultants can also help you to build and manage a secure, robust server and communications foundation to leverage your web applications. For building and managing data-powered web solutions, Progent can provide SQL Server application development, Oracle programming and DBA services, MySQL expertise, and Microsoft Office Access programming and training.

Exchange 2016 DAG Expertise

MS Exchange Server 2016 improves the performance and streamlines the implementation of DAGs, which provide an automatic failover cluster for maximum uptime. DAGs in MS Exchange Server 2016 lower failover times by as much as 33% compared to Exchange Server 2013. Additional enhancements cover setup defaults that correspond to leading practices for fault tolerance. Progent's certified Exchange consultants can provide Database Availability Group consulting services to assist your business to plan, implement and manage a DAG environment the provides advanced security for your Exchange 2016 mailbox servers.

MS Exchange 2013 DAG Consultants

A Database Availability Group (DAG) is the basic element of high availability (HA) for Microsoft Exchange 2013 Mailbox servers. First offered in Microsoft Exchange Server 2010, a DAG is a collection of as many as 16 MBX servers where any DAG server can contain a replica of a mailbox database from any other server in the group. DAG servers cooperate with one another to recover automatically from breakdowns that impact mailbox databases. Progent's certified Exchange experts can provide DAG consulting services to assist your organization to design, configure and administer an HA solution for your Exchange mailboxes.

64-bit Processing Upgrade Services

Progentís Microsoft Gold certified engineers can help you to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit processing, plan an affordable migration process that minimizes business interruptions, and provide economical, expert online help to aid your company to install 64-bit software and application software on your existing computers. Progent's 64-bit computing engineers can help you to install the 64-bit versions of Microsoft products like Microsoft Windows Server 2008 Rs, SQL Server, Windows 7, and Excel 2010.

Cisco Catalyst, Nexus and Meraki Switch Consulting and Support

Progent's Cisco-certified CCIE network technology consultants offer advanced remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small organizations and campus networks to giant data centers and service providers. Progent can help you to deploy Cisco's continually evolving switching technology to realize the throughput, expandability, availability, virtualization, security and ease of management needed by your organization. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch support. For details about Progent's consulting services for Cisco's Nexus family of switches, refer to Cisco Nexus switch consulting and troubleshooting services. To find out about Progent's support services for Meraki switches, see Meraki switches configuration and management.

Windows Server 2016 Hybrid Cloud Solutions

Progent's Microsoft Gold-certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

Data Loss and Data Leakage Prevention Consulting and Email Content Filtering Technology

Progent's data loss prevention (DLP) experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and stay compliant with industry privacy standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Find out about the entire ProSight series of value-priced network management outsourcing services for small and mid-size businesses

Microsoft Windows 8.1 Integration

Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of network consulting services to help organizations of all sizes to install, administer, and troubleshoot IT systems that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help set up test environments to evaluate Windows 8 and plan and manage Windows 8 migration projects based on industry best practices. Progent's consultants can also provide Windows 10 migration support.

White Paper: Advantages of Outsourcing IT Services from Progent

Progent has published a white paper that details the benefits businesses of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's IT Outsourcing and Co-sourcing report describes Progent's proven IT service delivery model for IT support that can range from desktop troubleshooting to advanced application development. The report also explains how Progent's outsourcing and co-sourcing support services can assist clients to reduce expenses, improve productivity, and enhance the value of their information system. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

White Paper: Advantages of Outsourcing
Progent has produced a white paper that discusses the advantages a small business can realize from outsourcing IT support services. To read this summary and find out the various ways outsourcing can conserve costs, simplify administration, and maximize productivity, visit Small Firm IT Outsourcing Advantages.

Progent can deliver on-premises IT support, online technical support, and optional round-the-clock emergency technical help in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you need computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 408-240-9400 or visit Contact Progent.

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