Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.
Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:
- Keep management focused on core business issues
- Minimize IT costs and control operating expenses
- Free internal resources for line-of-business tasks
- Have easy access to world-class IT professionals
- Add complementary outside expertise to in-house IT staff
Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.
Progent can provide small and midsize organizations a broad range of network consulting options highlighted on Progent's web. The following links describe a few of the support services and benefits provided for businesses in San Jose and Silicon Valley:
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Microsoft Office Access Database Application Programming |
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Progent's Microsoft certified Office Access software programmers can provide economical online consulting for Microsoft Access including expert assistance for Access application programming, porting, and maintenance. Progent also offers tailored online classes for Access application development and DBA services and can help your company to plan, build, and manage a reliable, affordable, and protected network environment for your Office Access applications.
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Offsite DPM-based Backup Service |
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Remote backup is key to a complete business continuity plan. Progent’s affordably priced Offsite Data Protection Manager Backup Service Package incorporates the advanced capabilities of System Center Data Protection Manager with the state-of-the-art security and availability features of the Herakles data center to provide ongoing, transparent remote backup for up to 2.5TB of data from one or several of your Windows servers. Progent's managed service offering includes all setup, support, and monitoring needed for a comprehensive offsite backup solution.
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Value Pricing |
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Progent's simple engagement model eliminates complicated contracts, retainers, or hidden fees. For Progent's online technical support, you are billed only for the actual minutes spent fixing your solution. If it only requires 10 minutes to solve your trouble, then you only pay for ten minutes. For emergency same-day on-site technical support visits, you might be required to pay for our consultant's travel time, but never an increased emergency or off-hours rate. Progent's remote urgent technical support team has delivered assistance to small companies in every state (See Progent's customer testimonials.)
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Live Virtual Education for Desktop Applications |
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Progent provides live webinars for popular desktop programs such as Excel, Word, Access, Outlook, Microsoft Dynamics Great Plains, Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 7. Virtual learning offers the benefits of conventional classroom seminars, such as immediate communication between clients and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the schedules of many workers. Available to single students or classes of all sizes, virtual instruction allows the instructor to run the seminar from a remote facility and the students can be spread throughout an office or all over the the U.S. Progent's live online education supports powerful teaching mechanisms like virtual white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specific topics or extended in duration and broader in scope.
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Disaster Recovery/Business Continuity Consultants |
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Progent's disaster recovery experts can show you how to design a disaster recovery strategy in case of a total data center failure. Progent can help you create a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills so that after a disaster happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified professionals can also help your company to create an affordable, non-stop network solution that takes into account reliability issues involving a wide range of infrastructure technologies and procedures. Progent's business continuity specialists can help your company to deal with the high-level issues related to keeping your business operational following a catastrophe by addressing not only IT concerns but other problems like notifying key staff members, locating temporary office space, accessing replacement transportation, finding temporary workers, and filing regulatory documents.
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Windows Active Directory Consultants |
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Progent's Microsoft-certified technical staff have deep experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost Active Directory objects, clean-up of test application configuration objects in production AD systems, and fixing of failed setups of AD and AD-enabled software. Progent is also proficient in using advanced Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can assist companies to plan and implement deployments of Active Directory Domain Services by providing Windows Server 2008 R2 support services and Windows Server 2012 support services.
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Microsoft SMS Server and Configuration Manager Consultants |
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Progent's Systems Management Server and Configuration Manager experts can assist your company to save effort and reduce expenses by using Microsoft SMS 2003 or Configuration Manager 2007 to ease application and OS deployment and change processes. Progent can help your organization to use Microsoft Systems Management Server or Configuration Manager 2007 to lower IT administration costs, enhance network security, increase productivity by keeping software up-to-date, oversee compliance with software licenses, and monitor software usage patterns to help you to make intelligent buying decisions.
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Progent White Paper: Benefits of Outsourcing
Progent has written a white paper that explains the benefits a small organization can realize from outsourcing IT support functions. To view this document and find out the reasons outsourcing can reduce expenses, streamline management, and enhance productivity,
visit Small Firm IT Outsourcing White Paper.
Progent can deliver onsite network support, phone-based troubleshooting support, and optional 24x7 emergency technical help in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.
If your small business is in San Jose or anywhere in Silicon Valley
and you require computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified consultant:
Call 408-240-9400 or send email to information@progent.com
