Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff

Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can deliver small and midsize companies a wide selection of network consulting options featured on Progent's web site. The following links describe some of the support services and benefits Progent offers for businesses in San Jose and Silicon Valley:

Spam Filtering and Email Encryption Services

ProSight Email Guard is Progent's spam and virus security solution that incorporates the services and infrastructure of top information security vendors to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Learn about the entire ProSight portfolio of value-priced outsourced network management services for small and mid-size businesses

Microsoft Exchange Server 2010 Consulting

Progent's Microsoft-certified Exchange 2010 Server engineers can assist you to determine the benefits of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2000 that will offer fast ROI by increasing your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and integrating your key communications technologies.

Exchange Server 2013 Migration Consulting Services

Progent can provide comprehensive Microsoft Exchange 2013 migration consulting services including ROI evaluation, end-to-end project management services, site prep, specification of new software licenses and hardware needed, setting up your Active Directory (AD) forest and domains to work with your Exchange 2013 solution, configuring DAGS that deliver HA and resilience to your mailbox servers, system testing at a client's site or at Progent's testing lab, setting up transitional coexistence between Microsoft Exchange Server 2013 and previous versions of Exchange Server, deployment of the new Exchange environment, deactivating the old system, and training for client's support staff and users.

Lync 2013 Consultants

Lync 2013 allows organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, web conferencing with application sharing, and both IP and PSTN telephony across a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook clients, Excel and PowerPoint.

Wireless Site Survey

Progentís Wireless Site Survey makes it easy to plan and implement a 802.11a/b/g/n and 802.11ac (Wi-Fi) wireless network customized for your facilities, providing you a WLAN that has the reception, performance, load-handling capability, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises survey includes onsite walkthroughs, RF and data protection assessment of your existing wireless network, evaluation of your buildingís layout, measuring for RF contention, RF propagation modeling, selection of the best placement for customer-specified Wireless Access Points including Cisco Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive document describing the new wireless network.

Office Excel Development and Training

Progent's Microsoft-certified Office Excel application consultants can help you to develop advanced Excel-powered programs or provide one-on-one education in the powerful capabilities of Office Excel desktop and Microsoft Office 365 Excel. Progent's experts can also assist your business to create and maintain a safe, dependable IT infrastructure to support your Microsoft Excel applications. Progent's SharePoint consultants can show your company ways utilize Excel Services to expand the power of Excel by incorporating interactive Excel spreadsheets into management information dashboards and scorecards. Progent's Microsoft Dynamics specialists can show you how to exchange information between Excel 2007 and 2010 and products like Dynamics GP/Great Plains and MS Dynamics SL.

White Paper: Outsourcing Advantages
Progent has published a white paper that discusses the benefits a small organization can derive from outsourcing network administration services. To view this summary and find out how outsourcing can control costs, simplify management, and maximize productivity, click Small Firm Information Technology Outsourcing Advantages.

Progent provides onsite network help, remote consulting services, and optional 24x7 urgent assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are looking for technical support, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 408-240-9400 or visit Contact Progent.

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