Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align uniquely well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships. .

Progent offers a variety of IT outsourcing services for small businesses in San Jose and Silicon Valley:

	Crystal Reports, Access, FRx Consulting Services		Progent can assist you with dedicated reporting applications such as Crystal Reports and Microsoft FRx Enterprise Reporting to automate procedures unique to your company and give you control of consolidations, financial system reporting, budgeting and analysis. Progent can also provide experts to help you with financial system software such as Great Plains, Solomon and Navision, and with generic applications such as Microsoft Access and Excel, which can be used by themselves or in conjunction with dedicated reporting applications to turn business data into concise information that can drive intelligent management decisions.
	Efficient Pricing Model		Progent's simple hourly engagement model is founded on no complex contracts, retainers or hidden charges. Many competitors have minimum charges or other extra charges that deceptively drive up support expenses. For remote support, you are billed only for the actual time spent working on your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are only charged for the time when our consultant is actually on-site solving your problems. There is a modest $35 on-site service charge with no other travel fees or expenses billed. Just our competitive hourly fee billed to the actual minutes spent. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but never a higher emergency or after-hours rate. Because Progent has a large pool of technical staff members located throughout the entire San Francisco Bay Area on-site service territory, an available consultant is usually close by to help.
	Web Development Experts		If you want to redesign your corporate web site, create internal information sharing portals for applications such as human resources or employee education, establish a powerful web solution for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and experienced web site designers and custom software developers. Progent's consultants can also help you create and maintain a secure, robust server and network infrastructure, including remote connectivity, to leverage your web solutions.
	Linux Developer Consulting		If you are developing UNIX or Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers IT outsourcing services that keep your network up and running while freeing you to focus on your area of high-value expertise. By using advanced server monitoring and providing remote and on-site services as necessary, Progent provides Linux developer support that offers a cost effective way to maintain an IT network that features high availability, security and performance.
	Microsoft CRM Support		Progent offers in-depth Microsoft Dynamics Customer Relationship Management (CRM) consulting and uses this powerful productivity software as a core line-of-business application. Microsoft CRM helps small businesses build profitable customer relationships by offering integrated Sales and Customer Service modules that empower employees to share information to help improve sales success and deliver consistent, responsive customer service.
	Data Center Services		Secure Data Centers offer an desirable option for businesses with the need to host applications that are delivered to a large, geographically diverse user base. There are over 75 mission-critical class Secure Data Centers located in Northern California, and Progent's Data Center support staff can help you select one that meets the specific requirements of your organization, including geographic proximity, room needed, connectivity, affordability, and extra features and services.
	eCommerce Web Development		Progent can help you setup web sites that are integrated with sales and inventory applications to lower the cost and increase the efficiency of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you architect custom web applications using standard development tools and or modify off-the-shelf applications so that they fit your unique organizational needs.

White Paper: Outsourcing Advantages
Progent has written a report that explains the benefits a small organization can derive by outsourcing network administration functions. To view this document and find out the various ways outsourcing can reduce expenses and enhance efficiency, click Small Company Information Technology Outsourcing Advantages.

Progent offers 24x7 onsite computer help and IT outsourcing services in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you need technical assistance, IT outsourcing, or advanced services from a certified Progent engineer:

Call 408-240-9400 or send email to information@progent.com