Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.
Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:
- Keep management focused on core business issues
- Minimize IT costs and control operating expenses
- Free internal resources for line-of-business tasks
- Have easy access to world-class IT professionals
- Add complementary outside expertise to in-house IT staff
Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.
Progent can provide small and midsize organizations a broad range of network consulting options highlighted on Progent's web. The following links describe a few of the support services and benefits provided for businesses in San Jose and Silicon Valley:
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Colocation Data Center Migration and Consulting |
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There are hundreds of enterprise-class Internet Data Centers in the San Francisco Bay Area and larger cities across the U.S., and Progent's colocation support group can enhance your network's redundancy and performance by helping you select a colo facility that meets the individual requirements of your organization including geographic proximity, space, communications, affordability, and value-added features and services. Progent’s colocation center support services are intended for companies with hardware located at colo hosting facilities and in need of timely on-site service at the co-location site as well as online help from Microsoft and Cisco qualified experts. Progent provides a selection of co-location center support services such as system topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of non-stop systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering systems.
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MySQL Programming and DBA Consulting |
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Progent's MySQL software programmers, database architects, and DBAs can provide cost-effective remote database administration or software development services and can help organizations of any size to configure and maintain MySQL within a dependable IT infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill assisting businesses to migrate databases from Oracle to MySQL.
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Complete Documentation of IT Services Delivered |
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Progent's extensive IT service reporting system produces thorough reports for all delivered services. Progent staff members have full access to all details of services delivered by any consultant to each client. This record of problems and solutions is maintained as an easily retrievable and searchable archive that allows Progent's team members to share their knowledge so that the net effectiveness of Progent's IT services continually increases. Progent's IT service documentation also enables customers to track where their support dollars are used and makes it simpler to assume support duties in house or to move to another service firm.
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Hyper-V Support |
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Progent's certified Windows Hyper-V professionals can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your business, perform test installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for smooth operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and manage Hyper-V, offer world-class consulting support for improving the security of your virtual machines, establish and validate disaster recovery processes that maximize network availability, and deliver continuing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk services.
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Business Continuity Engineering Support |
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In the event of a total IT system failure, a smart disaster recovery plan could make the difference between a minor glitch in business continuity and a major catastrophe. Progent's disaster recovery consultants can assist you to design response plans, design a fault-tolerant network architecture, and conduct practical test exercises to validate your recovery plan.
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Microsoft Windows Active Directory Consulting Services |
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Progent's Microsoft-certified consultants have extensive experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost AD objects, cleanup of test software configuration objects in production Active Directory environment, and fixing of unsuccessful setups of Active Directory and AD-dependent software. Progent is also proficient in working with advanced Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can help businesses to plan and roll out deployments of AD Domain Services as part of Progent's Windows Server 2008 R2 support services.
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Oracle DBA and Development Services |
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Progent can provide affordable access to an Oracle expert for Oracle database administration services or an Oracle software developer. Progent can assist you to develop efficient solutions for critical Oracle DBA activities such as database tuning, backup/recovery processes, and information security, or mentor your IT staff to follow industry leading practices for streamlining various administration tasks.
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White Paper: Benefits of Outsourcing
Progent has written a white paper that discusses the advantages a small organization can derive by outsourcing network support functions. To view this white paper and learn how outsourcing can control expenses, simplify administration, and enhance productivity,
click Small Company Information Technology Outsourcing Benefits.
Progent offers onsite computer support, phone-based consulting support, and optional 24x7 urgent assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.
If your small business is in San Jose or anywhere in Silicon Valley
and you need computer assistance, information technology outsourcing, or top-level services from a certified Progent consultant:
Call 408-240-9400 or send email to information@progent.com
