Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources

Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can provide small and midsize businesses a wide selection of IT outsourcing services featured on Progent's web site. Below links describe some of the support services and advantages Progent can provide for companies on the San Francisco Peninsula:

Microsoft Exchange 2010 Server Help

Progent's Microsoft and Cisco-certified Exchange 2010 Server engineers can assist you to determine the benefits of Microsoft Exchange 2010 for your business and can help you to plan and implement an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2000 that will offer fast payback by improving your workers' efficiency, lowering the cost of equipment and service, simplifying management, and integrating your key communications technologies.

Microsoft SQL Server Development Help

Progent's SQL Server application developers can assist your organization to create and support database applications that utilize Microsoft's SQL Server database platform. Progent follows leading lifecycle management practices to build efficient, manageable SQL Server applications and knows how to team with a client's management to deliver programs in a timely and affordable way. Progent for can help your company to create SQL Server applications by offering a broad selection of consulting services including requirements analysis, database modeling, T-SQL coding, software configuration, capacity planning, performance tuning, backup and restoration strategies, replication solutions, security and compliance, and disaster recovery/business continuity planning.

Juniper Consulting

Progent's Juniper Networks-certified network engineers can assist your company to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers offer support for Juniper's premiere network control software to help you to streamline the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that include a mix of Juniper's software platforms.

Microsoft-certified Skype for Business Integration

Progent's Microsoft Skype for Business experts can provide remote and on-premises expertise for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco Video Interop Server. Progent's certified information security consultants can assist you create and verify a security strategy for your Skype for Business solution that is compliant with government and industry requirements.

Microsoft System Center 2012 Consulting

Progent's Microsoft System Center consulting experts have more than a decade of experience deploying, maintaining and troubleshooting the core components that make up System Center and can assist you to design, install, support, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the current edition of System Center from an older release or from another datacenter management platform to deliver the advantages of enterprise-class provisioning, management automation, security and compliance, plus datacenter and application performance monitoring.

Unified CM integration and troubleshooting

Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the center of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a borderless IP-PBX solution by integrating closely with applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco VoIP phones and video IP phones, designing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for high availability, and integration with Microsoft Exchange Server.

Cisco CCIE Qualified Network Experts

Progent is the leading source of convenient, quick, and economical access to CCIE engineers. CCIEs are recognized networking experts who are awarded this top-level certification only as a result of strenuous examination by Cisco. CCIEs can handle even the most complex issues associated with network design, integration, repair, and service. Progentís CCIE professionals work intimately with Cisco engineers in identifying problems with Cisco's IOS software and devising fixes or acquiring patches to correct problems. Progent can provide quick contact with a CCIE by phone so that you are able to get instant assistance for complex network troubles that are hurting your business but are beyond the expertise of your usual network support providers.

System Center Data Protection Manager 2016 Consulting

Microsoft System Center 2016 Data Protection Manager provides small and mid-size businesses automatic backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft Gold-certified System Center 2016 Data Protection Manager consulting experts can help you to design, deploy, administer, and troubleshoot a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.

Microsoft Exchange 2013 Server Planning

Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned architecture. These enhancements affect key facets of IT such as manageability, availability, compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, create an efficient test and deployment strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.

Progent White Paper: Outsourcing Benefits
Progent has published a white paper that explains the advantages a small organization can realize by outsourcing network administration functions. To read this summary and find out how outsourcing can control expenses, streamline administration, and maximize productivity, click Small Firm IT Outsourcing White Paper.

Progent offers onsite computer assistance, phone-based technical support, and optional 24x7 urgent technical help in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 650-931-2400 or visit Contact Progent.

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