Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources

Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent offers small companies a variety of IT outsourcing services highlighted on Progent's web. Below links describe a few of the support services and advantages available for companies on the San Francisco Peninsula:


Video Conferencing and Telepresence Consulting Support

Progent can provide the support of a certified video conferencing and telepresence consultant with expertise deploying technology from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the business value of your IT system. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to build and maintain a communications network that delivers the speed, reliability, security, and expandability required to support your video conferencing/telepresence environment.

MS Exchange 2013 DAG Expertise

A Database Availability Group known as a DAG is the foundation of high availability (HA) and resilience for Microsoft Exchange 2013 Mailbox (MBX) servers. First offered in Exchange Server 2010, a DAG is a collection of as many as 16 Mailbox servers where any DAG server can contain a replica of a mailbox database from a different server in the group. DAG servers cooperate with one another to recover unassisted from failures that affect MBX databases. Progent's certified Exchange consultants offer DAG support services to help you design, deploy and administer an HA solution for your Exchange mailbox servers. Also, Progent's Exchange 2016 experts can help you migrate your Microsoft Exchange 2013 DAG deployment to Exchange 2016.

MySQL Programming and DBA Services

Progent's MySQL software developers, database architects, and DBAs offer affordable online DBA or software development services and can assist businesses of all sizes to configure and maintain MySQL within a robust network environment that offers high levels of performance, scalability, and protection. Progent also has experience helping companies to port applications from an Oracle environment to MySQL.

Project Management Engineering Support

For advanced project management assistance, Progent offers access to veteran IT experts with years of background as technology project managers for application development, information systems implementation, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level project managers offer world-class management expertise to help enterprise clients to follow best practices to make sure development or deployment projects are completed on time and within budget.

Windows Server Essentials Integration and Support

Microsoft Windows Server Essentials is a value-priced, entry-level platform that enables small organizations to transition from the older physical on-premises datacenter to the new hybrid networking paradigm that combines both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your computing environment. Progent can provide full-service project management to help you plan and carry out an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure planning and integration consulting services.) Progent can also provide continuing consulting help, troubleshooting, and customized training.

Cisco VoIP Phone and Video IP Phone Integration and Troubleshooting

Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, integrating SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Progent's Customer Testimonials

Progent has provided online technical consulting help to organizations in each state in the United States. Many of these customers have indicated their appreciation to Progent via testimonials to the quality of Progent's service staff. Check out Progent's client testimonials to learn what they have said concerning the high level of Progent's IT services.

Microsoft Azure Integration

Progent's Microsoft Azure cloud planning and integration experts can assist you with any aspect of Microsoft Azure integration such as needs analysis, prerequisites assessment, solution architecture, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help you to set up and debug firewall appliances and VPN connections so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based services.

Data Protection Manager 2016 (DPM 2016) Consultants

System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and easy recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive protection for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can assist you to plan, deploy, administer, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you complete your Data Protection Manager 2016 initiative on time and within your budget.

Altaro VM Backup Certified Consultants

Altaro VM Backup provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. To find out more, go to Altaro VM Backup Consulting Services.

White Paper: Outsourcing Advantages
Progent has published a report that explains the benefits a small company can derive from outsourcing network management functions. To view this document and learn the reasons outsourcing can conserve costs, simplify administration, and maximize productivity, click Small Company Information Technology Outsourcing White Paper.

Progent provides onsite IT support, remote technical support, and optional round-the-clock urgent assistance in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer support, IT outsourcing, or top-level expertise from a certified Progent engineer, call 650-931-2400 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.