Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources

Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can deliver small and midsize organizations a broad range of IT outsourcing options featured on Progent's web. The following links describe a few of the services and benefits Progent offers for companies on the San Francisco Peninsula:

Network Firewall and Virtual Private Network Consulting Services

In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers companies expert consulting for products from other major Firewall and VPN suppliers including Check Point Software, WatchGuard, Juniper/NetScreen, SonicWALL, and Symantec-Raptor. Progent can help you create a comprehensive security plan and select appropriate technologies from a variety of vendors to support your security goals while staying within your spending restraints.

ISA Server and Forefront Threat Management Gateway Support

ISA Server 2006 and the newer Forefront TMG are software platforms that include an application-layer firewall able to protect networks from outside and inside threats. Both products perform in-depth examination of network protocols to detect exploits that can elude legacy firewalls. Microsoft ISA Server 2006 was replaced by Microsoft Forefront Threat Management Gateway, which is based on ISA Server 2006's technology while delivering a variety of enhanced features. Forefront TMG has subsequently been retired by Microsoft, and the gateway security functions offered by the platform are now commonly taken over by purpose-built physical appliances from vendors that include Cisco, Barracuda, SonicWALL and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and support.) Progent offers advanced Microsoft Forefront TMG support services and Microsoft ISA Server 2006 expertise to help you manage and troubleshoot your older firewalls, and Progent can help you to migrate efficiently to a modern firewall solution by providing planning, configuration, tuning, IT staff training and debugging.

Altaro VM Backup Consulting Services

Altaro VM Backup provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To learn more, visit Altaro VM Backup Consulting.

Server Virtualization Technology Support Services

Virtualization techniques allow businesses to run multiple virtual servers on a single physical computer. Common applications for virtual servers are resource efficiency, low-cost hosts for programs that only run on older OS software, and affordable quarantining of application programming or pilot environments from on-line ones. Progent's virtual server engineers can provide Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 network and server virtualization consulting services, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and NSX planning and deployment, and Citrix XenServer assistance. Progent can deploy virtual machines to optimize speed, dependability and ease of administration while simultaneously cutting expenses; propose and verify business recovery plans that minimize downtown in case of a catastrophic failure; and deliver ongoing support, troubleshooting, and engineering services as computer technology evolves.

White Paper: Advantages of Outsourcing IT Services from Progent

Progent has published a white paper that summarizes the advantages organizations of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's Information Technology Outsourcing and Co-sourcing white paper includes Progent's proven IT service delivery paradigm for network consulting that can range from router configuration to full-service application development. The white paper also explains ways that Progent's outsourcing and co-sourcing support services can assist clients to save money, accelerate productivity, and enhance the value of their information system. To read Progent's white paper, click: Benefits of Outsourcing and Co-sourcing IT Services from Progent.

Dynamics NAV ERP Planning, Development, and Support

The updated version of Microsoft Dynamics NAV offers several innovations such as Personalized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV software experts offer programming, integration and troubleshooting support to help you to take advantage of Microsoft Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV ERP software to other systems and programs. In addition, Progent can assist you to design and analyze data warehouses so you can enhance your understanding of your operations, attract additional clients, refine your marketing strategies, and build successful partnerships.

Spam and Virus Filtering and Email Encryption Services

ProSight Email Guard is Progent's spam and email virus filtering and email encryption solution that uses the technology of top data security companies to deliver centralized management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Learn about the complete ProSight family of affordable network management outsourcing services for small and mid-size businesses

Microsoft Exchange Server 2016 Migration Support

Progent's Microsoft Exchange 2016 migration consultants can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

MySQL Development and DBA Support

Progent's MySQL software developers and DBAs offer cost-effective remote DBA or software programming services and can help businesses of all sizes to integrate and support MySQL in a reliable IT infrastructure that provides high levels of speed, expandability, and security. Progent also has proven skill helping businesses to port databases from an Oracle environment to MySQL.

White Paper: Outsourcing Benefits
Progent has published a white paper that summarizes the benefits a small business can derive from outsourcing network support functions. To read this summary and learn the various ways outsourcing can conserve costs, simplify administration, and enhance productivity, visit Small Firm IT Outsourcing Benefits.

Progent can deliver on-premises network assistance, phone-based consulting services, and optional round-the-clock urgent assistance in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical assistance, IT outsourcing, or advanced expertise from a certified Progent consultant, call 650-931-2400 or visit Contact Progent.

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