Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources

Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can deliver small and midsize companies a wide selection of IT support services featured on Progent's web site. The following links contain details some of the support services and advantages Progent offers for companies on the San Francisco Peninsula:

Microsoft Office 365 Integration Solutions with On-premises Exchange

Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange. This permits you to have some Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical problems and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget. For details about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

Dynamics NAV Software Integration, Development, and Support

The most recent version of Microsoft Dynamics NAV ERP offers powerful innovations such as specialized Role Centers, improved management information and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV software consultants offer programming, integration and debugging services to help your company to benefit from MS Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV ERP software to other systems and applications. Also, Progent can assist you to design and utilize data warehouses so you can improve your understanding of your business, acquire additional clients, expand your marketing campaigns, and form productive alliances.

ISA Server and Forefront TMG Server Support

ISA Server 2006 and its replacement Microsoft Forefront TMG are software solutions that contain an application-aware firewall that can defend networks from outside and internal attacks. Both products perform deep examination of Internet protocols to uncover threats that can elude traditional firewalls. Microsoft Internet Security and Acceleration Server was replaced by Forefront TMG 2010, which is based on ISA Server's architecture while providing a number of improved capabilities. Forefront TMG has in turn been discontinued by Microsoft, and the security functions offered by the platform are now commonly taken over by dedicated physical devices from companies that include Cisco, Barracuda, SonicWALL and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and management.) Progent offers online Microsoft Forefront TMG support and ISA Server 2006 expertise to help you maintain and debug your legacy firewalls, and Progent can help your organization to upgrade smoothly to a more current security solution by providing system design, integration, tuning, IT staff training and debugging.

White Paper: Benefits of Outsourcing and Co-sourcing IT Services from Progent

Progent has created a white paper that summarizes the advantages businesses of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing report includes Progent's proven IT service delivery paradigm for IT consulting that ranges from desktop troubleshooting to full-service project management. The white paper also shows how Progent's outsourcing and co-sourcing services can assist companies to reduce expenses, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing IT Services from Progent.

MS SharePoint Server 2013 Consulting Services

Progent has been delivering SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in specific jobs associated with your SharePoint 2013 deployment.

Lync 2013 Experts

Microsoft Lync 2013 enables organizations of all sizes to create a manageable and secure communications ecosystem that supports the modern BYOD computing style with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your IT team and users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients, Excel and PowerPoint.

Data Loss and Data Leakage Prevention Consulting and Outbound Email Content Filtering Technology

Progent's data loss prevention experts and data leakage protection specialists can help businesses to configure Progent's Email Guard Security Gateway to enforce specified content policies for scanning the content of outbound email messages and attachments and blocking users from sending confidential or inappropriate data or spam-like messages. Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry privacy standards and regulatory requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

SQL Server 2008 Support Services

Progentís Microsoft certified professionals can provide small and mid-sized businesses expert MS SQL Server 2008 help. Microsoft SQL Server 2008 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-grade business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2008.

White Paper: Benefits of Outsourcing
Progent has produced a report that summarizes the benefits a small business can derive from outsourcing network administration services. To view this document and find out how outsourcing can conserve costs, simplify administration, and maximize productivity, visit Small Company Information Technology Outsourcing White Paper.

Progent offers on-premises network support, online troubleshooting services, and optional 24x7 urgent assistance in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you require computer support, IT outsourcing, or top-level services from a certified Progent consultant, call 650-931-2400 or visit Contact Progent.

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