Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources

Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent offers small organizations a broad range of computer consulting services highlighted on Progent's web. Below links contain details some of the services and advantages provided for companies on the San Francisco Peninsula:

Temporary Chief Information Officer

Progent can supply businesses with an information management expert who can serve as a temporary or part-time CIO. This veteran IT executive can offer strategic direction to assist you to integrate sensible technology to improve business processes so they match more closely with your business goals. Your company can develop and implement a well thought out IT strategy without absorbing the expense of a full-time senior IT executive. Vital services Progent's temporary Chief Information Officer can carry out include growth strategies, establishing IT budgets, developing models for Total Cost of Ownership, reengineering workflows, negotiating with suppliers, defining security standards, business impact analysis, streamlining network administration, software revision management, IT asset documentation control, and disaster recovery preparedness.

ProSight Data Protection Services Automated Backup

ProSight Data Protection Services managed cloud backup services offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Learn about Progent's complete ProSight series of value-priced outsourced network management services for small and medium-size organizations

Microsoft SQL Server Development Support

Progent's SQL Server application developers can assist your organization to build and maintain database applications based on the SQL Server database platform. Progent adheres to industry best lifecycle management practices to build scalable, easy-to-manage SQL Server applications and knows how to team with a client's IT staff to deliver projects in a cost effective and cost-effective way. Progent for can assist your company to create Microsoft SQL Server solutions by offering a broad range of consulting support services such as functional specs, data tier architecture, data migration, T-SQL coding, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, synchronization solutions, security and compliance, and business continuity.

Wireless Site Survey

Progent’s Wireless Site Survey helps you to plan and install a Wi-Fi wireless network adapted to your environment, providing you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service. Progent’s on-premises survey includes onsite inspection, spectrum and data protection audits of your existing WLAN, evaluation of your site's layout, testing for RF interference, signal propagation modeling, identification of optimum locations for customer-requested Wireless Access Points (WAPs) including Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

Microsoft Windows Active Directory Consulting Services

Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, cleanup of beta application configuration objects in production AD environment, and restoration of unsuccessful installations of Active Directory and AD-enabled applications. Progent is also proficient in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key areas such as AD naming conventions, hierarchical structure, IT management structure, use and design of group policy objects, as well as security and monitoring specifications. Progent can also analyze the implications of server and service configurations on capability and performance. Progent can assist businesses to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Altaro VM Backup Consulting

Altaro VM Backup provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore options for specific files and emails, extensive support for Windows Server CSV and for vCenter for handling larger environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. For more information, visit Altaro VM Backup Consulting.

Android Smartphone and Tablet Integration

Progent's Android phone integration consulting have years of experience delivering remote and on-premises support for organizations of any size who need to incorporate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent offers the range of skills to resolve technical issues that span multiple manufacturers and that represent a combination of legacy and current information technology. Progent offers budget-friendly online expertise to help you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones securely and productively.

Microsoft Office 365 Integration Solutions with On-premises Exchange

Microsoft supports seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and within budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Progent's Test and Training Lab

The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento is available for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to configure effective test systems, the lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.

White Paper: Outsourcing Advantages
Progent has put together a white paper that explains the advantages a small company can realize by outsourcing IT support services. To read this document and find out how outsourcing can conserve expenses, simplify administration, and maximize efficiency, click Small Business Information Technology Outsourcing White Paper.

Progent provides on-premises network support, remote troubleshooting support, and optional round-the-clock emergency assistance in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer assistance, information technology outsourcing, or top-level services from a Progent professional, call 650-931-2400 or visit Contact Progent.

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