Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources

Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can provide small organizations a broad range of IT outsourcing services featured on Progent's web site. The following links describe some of the services and benefits available for companies on the San Francisco Peninsula:

ProSight DPS Automated Backup and Recovery

ProSight DPS managed cloud backup and recovery services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, apps and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Learn about the entire ProSight portfolio of value-priced network management outsourcing services for small organizations

GIAC-certified Information Assurance Expertise and SIEM Planning and Operation

GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security experts. GIAC accreditations are recognized by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines addressed under GIAC certification such as auditing infrastructure security mechanisms, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting events.

Oracle DBA and Development Services

Progent can provide affordable access to an Oracle expert for Oracle DBA support or an Oracle software programmer. Progent can help your business to create efficient solutions for key Oracle DBA tasks including performance tuning, backup and restore strategies, and information security, or mentor your in-house staff to follow industry best practices for simplifying various administration tasks.

Catalyst, Nexus and Meraki Switch Support Services

Progent's Cisco CCIE-certified network consultants can provide expert remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small or midsize businesses and campus LANs to giant data centers and public clouds. Progent can assist you to implement Cisco's quickly evolving switching technology to achieve the speed, expandability, resilience, virtualization support, data protection and manageability required for your organization. To learn about Progent's support for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting and support services. To find out about Progent's support for Cisco's Nexus line of switches, see Cisco Nexus switch consulting services. To find out about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches configuration and management.

Microsoft Skype for Business Integration

Progent's Skype for Business integrators offer remote and onsite expertise for organizations of any size to evaluate the benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms such as Cisco UC. Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business deployment that meets regulatory requirements.

MySQL Development and DBA Support

Progent's MySQL software programmers, database architects, and database administrators offer cost-effective remote database administration or application development services and can assist organizations of all sizes to integrate and manage MySQL in a reliable network infrastructure that provides high levels of performance, expandability, and protection. Progent also has proven skill helping businesses to migrate databases from an Oracle environment to MySQL.

Windows Server Failover Clustering Support

The failover server cluster technology incorporated into the most recent editions of MS Windows Server has been dramatically re-engineered to streamline the deployment, configuration, and maintenance of clusters and to offer greater levels of network dependability, security, efficiency, and versatility. New or improved features include automated cluster Validation, revamped setup and installation, unified cluster management, redesigned cluster architecture for maximum availability, better security and quorum structure, fewer failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can assist you assess the business benefits of Windows clustering, plan and implement a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and support services, and create and validate a business continuity procedure.

Interactive Online Education for Desktop Applications

Progent offers live webinars for an array of desktop programs including Microsoft Office and Office 365 Excel, Word, Access, Project, Dynamics GP, Adobe Acrobat, Photoshop CS, Crystal Reports, and Windows 10. Virtual training offers the benefits of traditional in-person seminars, including instant communication between students and teachers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of many workers. Available to individuals or classes of all sizes, virtual training permits the teacher to conduct the seminar from a remote facility while the students can be spread across a campus or across the country. Progent's live online instruction supports powerful teaching tools like virtual white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific topics or longer in time and wider in coverage.

Progent White Paper: Benefits of Outsourcing
Progent has produced a report that summarizes the advantages a small company can derive by outsourcing network management functions. To view this summary and find out the various ways outsourcing can control costs, streamline management, and enhance productivity, visit Small Company Information Technology Outsourcing White Paper.

Progent can deliver onsite network assistance, remote troubleshooting services, and optional 24x7 emergency technical help in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 650-931-2400 or visit Contact Progent.

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