Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm. .

Progent offers a variety of IT outsourcing services for small businesses in Marin County:

	Outsourcing Packages		By making sure that the appropriate hardware service contracts are in force and that your network has secure high-speed remote access, Progent's IT outsourcing packages set the foundation for quick resolution of hardware issues plus quick and cost effective technical support thanks to advanced monitoring and troubleshooting. Progent can save you costs by helping you create rules-based scripts that allow Microsoft Operations Manager take complex corrective actions which would otherwise require the manual intervention of technical staff. When you need troubleshooting expertise from Progent's expert professionals, you will receive priority attention.
	Firewall and VPN Network Support		In addition to supporting a broad spectrum of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for products from other major Firewall and VPN vendors including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
	Cluster Consulting		Progent offers Windows 2003 Server support to help your company implement clustered server environments that can potentially provide 100% application availability, even for routine IT maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows network personal to implement critical network security patches during regular business hours without reducing user productivity.
	Server 2003 Support Services		The complexity and integration demands of Windows Server 2003 requires an IT professional with hands-on expertise and diverse knowledge in architecting and deploying cohesive end-to-end business technology environments. The experience of Progent's Microsoft-certified experts, with an average of over 10 years of background in Microsoft support, assures you success in identifying the right version and configuration of Windows Server 2003 that best matches with your business requirements.
	Small Business Data Center Solutions		Mission-Critical Data Centers offer an desirable option for businesses with the need to host applications that are delivered to a large, geographically dispersed user base. There are over 75 mission-critical class Data Centers located in the San Francisco Bay Area, and Progent's Data Center consulting experts can help you choose one that meets the particular requirements of your business, including geographic proximity, features, connectivity, affordability, and value-added features and services.
	Wireless Consulting		Progent's wireless support includes traditional WiFi infrastructure but can also help your organization with wireless bridges, which provide a speedy and cost effective way to create secure, high-speed data connections between office buildings. This can avoid the cost of an extra leased circuit, provide an emergency redundant communication link, or perform as bargain priced data backhaul. By reducing setup costs and eliminating, recurring charges associated with standard T1, E1 or DS-3 circuits, wireless bridges usually pay for themselves within a few months.
	eCommerce Web Development		Progent can help you develop web sites that are integrated with sales and inventory software to reduce the cost and improve the efficiency of online business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web applications using proven development tools and or customize off-the-shelf applications so that they accommodate your unique business needs.
	SharePoint Portal Server Support		Progent's Microsoft-certified consultants can help you evaluate the business case for deploying SharePoint Portal Server 2003, provide configuration and deployment assistance, tune your network infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server, design a organization-wide security plan that includes portal technology, and deliver troubleshooting and Help Desk support services.

White Paper: Why Outsource?
Progent has published a report that explains the benefits a small business can derive by outsourcing network management functions. To read this summary and find out the various ways outsourcing can reduce costs and enhance productivity, visit Small Firm IT Outsourcing Advantages.

Progent offers 24x7 onsite computer help and IT outsourcing services in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin Countyand you are in need of computer support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified expert:

Call 415-526-1400 or send email to information@progent.com