Onsite Service Available in Sausalito, San Rafael, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Marin County small businesses reduce costs and increase productivity through the use of IT outsourcing. By outsourcing IT services, small companies can gain affordable access to expert IT consultants and avoid the expense of adding full-time personnel to their internal IT group. IT outsourcing makes it possible for you to spend more time managing your business and less time worrying about your network.

Many small businesses are unaware that IT outsourcing is not just for enterprises with big IT budgets and the willingness to negotiate complex, long-term support contracts. New technologies for remote support, centralized management, and automated security and performance monitoring combined with flexible and easy engagement policies have made IT outsourcing the most cost-effective alternative for keeping your network running smoothly. Surveys show that the most common motives for small businesses to outsource IT services are:

  • Focus management on the business
  • Save money and improve operations
  • Make internal technical resources available for strategic projects
  • Ensure fast access to expert consultants
  • Supplement the technical range of in-house IT personnel

Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm.

Progent can deliver small organizations a broad range of IT support services featured on Progent's web. Below links describe some of the support services and benefits provided for businesses in Marin County:

Office 365 Integration Solutions with On-premises Exchange

Microsoft allows you to create transparent hybrid networks that integrate Office 365 and local Exchange deployments. This permits you to have some mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget. For more information about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

Part-time CIO Services

Progent can provide companies with an information management expert who can function as a temporary or part-time CIO. This experienced IT executive can offer long-term direction to assist your company to integrate appropriate technology to improve business operations so they align better with your business goals. Your company can develop and implement a well thought out IT plan without incurring the expense of a full-time Chief Information Officer. Key tasks Progent's part-time Chief Information Officer can perform include strategic planning, establishing IT budgets, building models for TCO and ROI, analyzing business processes, negotiating contracts with vendors, defining security policies, monitoring service level agreements, automating network administration, patch management, network asset documentation control, and business continuity planning.

Windows Server 2008 R2 Expertise

The sophistication and versatility of Windows Server 2008 requires an information technology consultant with practical experience and diverse knowledge in designing and deploying cohesive and comprehensive business information solutions. The professional experience of Progent's certified Windows Server 2008 consultants, averaging over ten years of background supporting Microsoft-based technology, assures your success in supporting and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the advantages of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that integrates local systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

Spam and Virus Filtering and Email Encryption Services

ProSight Email Guard is Progent's spam and virus filtering and email encryption solution that uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. Learn about the complete ProSight series of value-priced managed services for small organizations

Enterprise Project Management Consulting

For advanced project management assistance, Progent offers access to senior IT professionals with decades of experience as IT project managers for application development, information technology implementation, and business process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level project managers can provide advanced management skills to assist enterprise clients to adhere to leading practices to ensure that development or deployment projects are completed on time and on budget.

ProSight WAN Watch Network Infrastructure Management

ProSight WAN Watch infrastructure management service makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating devices that need important updates, or isolating performance issues. Learn about the entire ProSight suite of low-cost managed services for small businesses

Virtual Server Solutions Support Services

Virtualization technologies allow IT organizations to maximize resource utilization, streamline network operations, and enhance workload availability and security. operate several virtual servers on one actual processor. Common usage scenarios for virtual servers are hardware efficiency, low-cost platforms for applications that only run on outdated operating systems, and affordable segregation of application programming or pilot environments from production ones. Progent's virtual server consultants offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server Hyper-V Virtualization help, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize performance, fault tolerance and manageability while at the same time cutting expenses; suggest and validate business recovery strategies that minimize downtown in case of a catastrophe; and provide continuing maintenance, troubleshooting, and consulting services as computer technology evolves.

White Paper: Reasons for Outsourcing
Progent has produced a report that summarizes the advantages a small business can derive by outsourcing network management services. To read this white paper and learn the reasons outsourcing can reduce expenses, streamline administration, and enhance efficiency, click Small Business IT Outsourcing Benefits.

Progent offers onsite IT support, remote technical support, and optional round-the-clock emergency assistance in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin County and you are looking for computer help, IT outsourcing, or top-level services from a Progent consultant, call 415-526-1400 or visit Contact Progent.

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