San Francisco North Bay
Marin, San Rafael, Sausalito, Larkspur:

Onsite Service Available in Sausalito, San Rafael, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Marin County small businesses reduce costs and increase productivity through the use of IT outsourcing. By outsourcing IT services, small companies can gain affordable access to expert IT consultants and avoid the expense of adding full-time personnel to their internal IT group. IT outsourcing makes it possible for you to spend more time managing your business and less time worrying about your network.

Many small businesses are unaware that IT outsourcing is not just for enterprises with big IT budgets and the willingness to negotiate complex, long-term support contracts. New technologies for remote support, centralized management, and automated security and performance monitoring combined with flexible and easy engagement policies have made IT outsourcing the most cost-effective alternative for keeping your network running smoothly. Surveys show that the most common motives for small businesses to outsource IT services are:

• Focus management on the business
• Save money and improve operations
• Make internal technical resources available for strategic projects
• Ensure fast access to expert consultants
• Supplement the technical range of in-house IT personnel

Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm.

Progent can deliver small and midsize companies a variety of computer consulting options featured on Progent's web. Below links contain details some of the support services and advantages provided for businesses in Marin County:

	Hyper-V Consulting		Progent's Microsoft-certified Hyper-V engineers can help you analyze the potential advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for smooth performance with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 R2 or moving to Windows Server 2012 and setting up Hyper-V, educate your IT staff to track and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual servers, establish and test disaster recovery processes that maximize system uptime, and provide continuing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.
	ISA Server and Forefront Gateway Consulting		Progent provides advanced Microsoft Forefront Threat Management Gateway support and Microsoft ISA Server 2006 expertise. These Internet security platforms includes a full featured application-layer aware firewall that can protect your system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of network protocols to detect many threats that can elude legacy firewalls. The integrated firewall and VPN structure of Microsoft Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers, and their latest generation called Forefront Threat Management Gateway 2010, are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security by configuring Microsoft ISA Servers and Forefront Threat Management Gateway.
	Offsite DPM Backup Service		Offsite backup is a vital part of any full-fledged business continuity plan. Progent’s affordable Offsite Data Protection Manager Backup Service incorporates the power of Microsoft Data Protection Manager with the world-class security and availability features of the Herakles data center to provide ongoing, non-disruptive offsite backup for as much as 2.5 Terabytes of critical data from one or more of your Windows servers. Progent's managed service package includes all configuration, support, and monitoring required for a comprehensive offsite backup solution.
	Juniper Networks Consulting Services		Progent's Juniper Networks-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable you to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a combination of Juniper's OS platforms.
	Microsoft Windows 8 Integration Support		Progent's certified Windows 8 experts can deliver a range of network consulting services to assist companies of all sizes to deploy, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8. For enterprises, Progent's senior project management consultants can assist to set up testing labs to assess Microsoft Windows 8 and develop and execute Windows 8 deployment projects based on proven methodologies.
	Cisco CCIE Certified Engineers		Progent delivers easy, quick, and economical access to CCIE engineers. Cisco Certified Internetwork Experts are recognized network experts who are awarded this top-level classification only through strenuous testing by Cisco Systems. CCIEs can handle the most complex problems associated with network architecture, integration, troubleshooting, and maintenance. Progent’s CCIE consultants cooperate intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining software updates to correct problems. Progent offers fast contact with a CCIE by phone so that you can get immediate help for tough network problems that are hurting productivity but are beyond the expertise of your usual network support resources.
	Fault Tolerant Internet Connectivity Support Services		Few small companies have the internal experience demanded to work effectively with multiple Internet Service Providers, generate the necessary configuration steps with Internet numbering authorities, and implement advanced routing mechanisms such as BGP and Hot Standby Router Protocol (HSRP). Progent's Internet connectivity consulting staff and Cisco CCIE network engineers can assist your company to successfully deploy the latest connectivity technology to implement affordable fault-tolerant ISP connections.
	Microsoft Excel Consulting		Progent's Excel specialists can assist your company to develop advanced Excel-based programs or provide one-on-one training in the sophisticated features of Microsoft Excel 2007 and Microsoft Excel 2010. Progent's experts can also assist you to create and maintain a secure, robust IT infrastructure to host your Excel solutions. Progent's SharePoint Server consultants can show you how use Excel Services to expand the power of Microsoft Office Excel 2007 and 2010 by integrating dynamic spreadsheets into management information portals and scorecards. Progent's Microsoft Dynamics professionals can demonstrate how to exchange data between Excel and products like Microsoft Dynamics GP (Great Plains) and Microsoft Dynamics AX.
	Microsoft Desktop Virtualization Consultants		Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies client connectivity, enhances responsiveness, strengthens security, unifies management, and offers a nearly transparent client experience. Progent's Windows Server 2008 R2 consultants can assist you to evaluate the business benefits of Microsoft's virtual desktop solutions, configure pilot and production deployments, improve your system architecture to support virtualized clients efficiently, assess and resolve security problems, and train your network managers to utilize industry best practices to gain a fast ROI from client virtualization.

Progent White Paper: Outsourcing Benefits
Progent has published a report that discusses the advantages a small company can derive by outsourcing network support services. To read this summary and learn how outsourcing can reduce costs, streamline management, and enhance efficiency, visit Small Firm Information Technology Outsourcing Benefits.

Progent offers onsite computer support, phone-based consulting services, and optional round-the-clock emergency assistance in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin County and you are looking for technical help, IT outsourcing, or top-level services from a certified Progent engineer:

Call 415-526-1400 or send email to information@progent.com