Onsite Service Available in Sausalito, San Rafael, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Marin County small businesses reduce costs and increase productivity through the use of IT outsourcing. By outsourcing IT services, small companies can gain affordable access to expert IT consultants and avoid the expense of adding full-time personnel to their internal IT group. IT outsourcing makes it possible for you to spend more time managing your business and less time worrying about your network.

Many small businesses are unaware that IT outsourcing is not just for enterprises with big IT budgets and the willingness to negotiate complex, long-term support contracts. New technologies for remote support, centralized management, and automated security and performance monitoring combined with flexible and easy engagement policies have made IT outsourcing the most cost-effective alternative for keeping your network running smoothly. Surveys show that the most common motives for small businesses to outsource IT services are:

  • Focus management on the business
  • Save money and improve operations
  • Make internal technical resources available for strategic projects
  • Ensure fast access to expert consultants
  • Supplement the technical range of in-house IT personnel

Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm.

Progent can deliver small and midsize organizations a broad range of network consulting options featured on Progent's web site. Below links describe a few of the support services and benefits Progent offers for companies in Marin County:

Amazon Web Services (AWS) Planning and Integration

Progent's Amazon AWS planning and integration experts can provide cost-effective remote consulting to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent can provide occasional support or Progent can deliver project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS platform.

NetApp SAN Deployment and Management Solutions

Progent offers enterprise clients online or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.

Hybrid Cloud Solutions Planning and Deployment

Progent's hybrid cloud solutions consultantsoffer expert remote consulting services to assist organizations of all sizes to connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid network models that seamlessly combine on-premises resources along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging.

Cisco CCIE Certified Network Experts

Progent offers convenient, immediate, and economical access to registered CCIE engineers. Cisco Certified Internetwork Experts are recognized network experts who are awarded this prestigious certification only after thorough examination by Cisco. CCIEs are able to handle even the most complicated problems surrounding network architecture, configuration, repair, and support. Progentís CCIE professionals cooperate intimately with Cisco in-house staff in analyzing issues with Cisco's IOS platform and developing fixes or obtaining software updates to correct problems. Progent can provide fast access to a CCIE by phone so that you are able to receive instant assistance for tough network troubles that are hurting productivity but are outside the scope of your local network support providers.

ProSight Virtual Hosting and Management Services

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to move to another host. Progent's Private Cloud hosting and management services are based on mature virtualization techniques that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Integration and Troubleshooting Support for ASA 5500-X Firewalls with Firepower Services

The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-qualified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, configure, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Cisco VoIP and Video Conferencing Support

Progent can provide online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to plan, implement, administer and troubleshoot converged communications environments built on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds assisting companies of all sizes to build advanced collaboration solutions by delivering expert services such as Unified Communications Manager and CallManager planning and deployment, VoIP and IP video phones configuration, and Cisco wireless IP phone deployment. Progent can assist you with Cisco's extensive library of UC applications like Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Microsoft Windows Virtual Desktop Consultants

Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies desktop access, enhances responsiveness, strengthens data security, centralizes management, and offers an almost transparent user environment. Progent's Windows Server 2008 R2 engineers can help you to assess the business advantages of Microsoft's virtual desktop solutions, set up test and on-line environments, improve your system architecture to support virtualized clients efficiently, assess and resolve security issues, and train your IT administrators to follow best practices to gain a fast ROI from desktop virtualization.

Progent White Paper: Outsourcing Advantages
Progent has written a report that summarizes the benefits a small company can derive from outsourcing network management services. To view this white paper and learn how outsourcing can reduce costs, streamline administration, and enhance efficiency, click Small Firm IT Outsourcing Advantages.

Progent provides onsite IT help, online consulting support, and optional round-the-clock emergency assistance in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin County and you require computer support, IT outsourcing, or high-level services from a certified Progent consultant, call 415-526-1400 or visit Contact Progent.

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