Onsite Service Available in Sausalito, San Rafael, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Marin County small businesses reduce costs and increase productivity through the use of IT outsourcing. By outsourcing IT services, small companies can gain affordable access to expert IT consultants and avoid the expense of adding full-time personnel to their internal IT group. IT outsourcing makes it possible for you to spend more time managing your business and less time worrying about your network.

Many small businesses are unaware that IT outsourcing is not just for enterprises with big IT budgets and the willingness to negotiate complex, long-term support contracts. New technologies for remote support, centralized management, and automated security and performance monitoring combined with flexible and easy engagement policies have made IT outsourcing the most cost-effective alternative for keeping your network running smoothly. Surveys show that the most common motives for small businesses to outsource IT services are:

  • Focus management on the business
  • Save money and improve operations
  • Make internal technical resources available for strategic projects
  • Ensure fast access to expert consultants
  • Supplement the technical range of in-house IT personnel

Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm.

Progent can provide small and midsize organizations a broad range of computer consulting services featured on Progent's web. Below links describe a few of the services and benefits available for companies in Marin County:

Microsoft Dynamics NAV Software Planning, Customization, and Support

The updated release of MS Dynamics NAV includes powerful new features such as specialized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP consultants can provide programming, configuration and debugging support to help you to get the most from MS Dynamics NAV. Progentís engineers can assist you to connect MS Dynamics NAV to additional services and applications. Also, Progent can help your organization to design and analyze data warehouses so you can improve your understanding of your operations, acquire additional customers, refine your marketing strategies, and form productive alliances.

Ubiquiti UniFi Wi-Fi AP Consulting Services

Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running across multiple sites with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can help you to determine the benefits of UniFi products for your business and help you to plan, deploy, administer, and maintain your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

MySQL Development and DBA Consulting

Progent's MySQL application developers and DBAs can provide affordable remote DBA or software programming support and can assist organizations of any size to integrate and support MySQL within a robust network environment that provides high levels of speed, expandability, and security. Progent also has experience assisting companies to port databases from an Oracle environment to MySQL.

Exchange 2010 IP Voice Consulting

Improvements in Exchange 2010 for digital telephony include voice-to-text translation for rapidly searching your stored messages instead of listening to every call, digital attendants to answer callers and assist them to navigate your voice messaging system, programmable answering procedures to forward or scan incoming calls depending on ID or contact data, and text notifications concerning unanswered voice calls or voice mail. While Exchange 2010 is still a widely used unified messaging solution, more powerful releases of Exchange Server have replaced it. Progent's Exchange Server 2010 professionals can assist your company to manage and repair your existing Exchange 2010 environment. Progent's Microsoft Exchange 2016 experts and Exchange Online cloud integration consultants can also help you analyze the strategic benefits and technical challenges of migrating to a current, edition Exchange.

NetApp SAN Configuration and Maintenance Consulting {Services

Progent offers enterprise clients remote or onsite NetApp SAN consulting services for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably based on best practices.

Progent's Technical Response Center Response Times

Progent's Technical Response Center is dedicated to delivering the highest quality of remote IT support services available for emergency and standard problems. For urgent issues that affect many users, key individuals, or a mission-critical program, the Technical Response Center can respond within an hour. For non-critical problems, the TRC is committed to respond in two hours or less. In all cases, your ticket will be created promptly and accurately, You will receive a confirmation from the ticketing system, and the TRC will contact you regarding each resolved issue to verify you are satisfied with the resolution and ready to close the trouble ticket. Find out more concerning Progent's TRC Customer Commitment.

White Paper: Why Outsource?
Progent has put together a white paper that summarizes the advantages a small business can derive by outsourcing IT management functions. To view this summary and learn the various ways outsourcing can reduce expenses, simplify management, and maximize productivity, click Small Firm IT Outsourcing Benefits.

Progent can deliver on-premises computer support, phone-based technical support, and optional round-the-clock emergency technical help in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin County and you are in need of technical support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 415-526-1400 or visit Contact Progent.

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