Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house

Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent can provide small and midsize companies a broad range of IT outsourcing options featured on Progent's web. The following links contain details a few of the services and benefits provided for businesses in the Santa Cruz area:


Progent's Test and Training Lab

The Progent Test and Training Lab at the QTS Data Center in Sacramento can be used for testing line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.

SCVMM 2012 Consulting and Troubleshooting

Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your company to move from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM environment so you realize maximum return on investment.

SQL Server 2008 Consulting

Progentís Microsoft certified consultants can provide small and mid-sized companies advanced MS SQL Server 2008 help. Microsoft SQL Server 2008 is a comprehensive, web-ready database and data analysis package that opens the door to the rapid development of advanced business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also assist you to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2008.

Juniper Networks Support

Progent's Juniper Networks-authorized network engineers can assist your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable your business to simplify the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a mix of Juniper's software platforms.

Microsoft SQL Server 2014 Integration and Development

Microsoft SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services including system design, configuration, administration, remediation, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment. If you are already running Microsoft SQL Server 2014, Progent can help your company to carry out an efficient transition to SQL Server 2016.

Spam and Virus Filtering and Email Encryption Services

Email Guard is Progent's spam and virus security solution that uses the services and infrastructure of leading data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

Microsoft Windows 10 Planning Consulting

Progent's Microsoft-certified Windows 10 migration consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent include ROI analysis, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and ongoing technical help.

Data Loss and Data Leakage Protection Expertise and Outbound Email Content Filtering Technology

Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help businesses to configure Progent's Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam. Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and keep compliant with industry privacy standards and government requirements such as HIPAA and Sarbanes-Oxley.

Interactive Virtual Seminars for Desktop Software

Progent offers live webinars for popular desktop programs including Office and Office 365 Excel, Word, PowerPoint, Outlook, Dynamics GP/Great Plains, Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Live online training offers the benefits of conventional in-person seminars, including instant interaction between students and trainers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of multiple students. Available to single students or groups of all sizes, live online learning permits the instructor to run the class from an online facility and the clients can be dispersed throughout an office or all over the the U.S. Progent's live online instruction deploys proven learning aids such as virtual white boards, real-time questions, and shared applications. Sessions can be brief and personalized to specific topics or longer in time and wider in scope.

Firewall and VPN Network Support

In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers small and mid-size businesses expert consulting for solutions from other major firewall manufacturers including Check Point Software, WatchGuard, Juniper-NetScreen, SonicWALL, and Symantec. Progent can help you create a detailed security strategy and choose appropriate technologies from a variety of vendors to support your security objectives while sticking within your budget limits.

Progent White Paper: Reasons for Outsourcing
Progent has produced a white paper that explains the benefits a small organization can derive from outsourcing IT administration services. To read this document and learn the reasons outsourcing can conserve expenses, streamline management, and maximize productivity, visit Small Business Information Technology Outsourcing Benefits.

Progent can deliver on-premises network support, remote technical support, and optional round-the-clock urgent assistance in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you require computer support, information technology outsourcing, or top-level expertise from a Progent engineer, call 831-600-4300 or visit Contact Progent.
















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