Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house

Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent can provide small organizations a broad range of network support options highlighted on Progent's web. The following links describe a few of the support services and advantages provided for companies in the Santa Cruz area:


Internet Access Assistance

Progent offers access to the affordable support of online Internet connectivity consultants to help your organization to evaluate or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures.

Microsoft Windows Server 2008 Consulting

The complexity and integration demands of Microsoft Windows Server 2008 R2 requires an information technology professional with real-world experience and broad knowledge in designing and deploying efficient and comprehensive business information solutions. The experience of Progent's Microsoft-certified Windows Server 2008 experts, averaging over a decade of background integrating Microsoft-based technology, helps insure your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also assist you to assess the benefits of migrating from Windows Server 2008 or 2003 to Microsoft Windows Server 2012 R2. If you are planning on creating a hybrid architecture that integrates local systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.

VMware Site Recovery Manager Disaster Recovery Consultants

VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent runbook for restoring services quickly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and manage a disaster recovery solution powered by VMware SRM.

Spam Protection and Email Encryption Services

ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. Find out about Progent's entire ProSight line of affordable network management outsourcing services for small businesses

System Center Data Protection Manager 2016 Consulting

System Center 2016 Data Protection Manager offers small to mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft Gold-certified DPM 2016 consulting experts can help you to plan, implement, administer, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous release of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional expertise to help you through challenging issues or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

64-bit Processing Upgrade Support

Progentís Microsoft Gold certified consultants can help you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit processing, plan an affordable migration process that minimizes business disruptions, and offer inexpensive, expert remote help to aid your company to configure 64-bit software and application software on your current computers. Progent's 64-bit computing consultants can assist your company to integrate the 64-bit editions of Microsoft platforms such as Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.

System Center Configuration Manager Consulting

Progent offer System Center Configuration Manager planning and installation support and Intune consulting to consolidate and simplify the administration of your desktops along with your web-facing mobile devices. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs.

White Paper: Advantages of Outsourcing
Progent has produced a white paper that explains the advantages a small business can derive from outsourcing IT administration functions. To read this white paper and learn how outsourcing can conserve costs, streamline administration, and maximize efficiency, click Small Company Information Technology Outsourcing Benefits.

Progent offers on-premises network help, online consulting services, and optional 24x7 urgent technical help in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you need computer support, information technology outsourcing, or advanced services from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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