Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house

Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent can deliver small and midsize organizations a variety of network consulting services featured on Progent's web. The following links describe a few of the services and advantages available for companies in the Santa Cruz area:


64-bit Computing Migration Help

Progentís Microsoft-qualified consultants can assist your organization to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit processing, design an efficient migration process that reduces operational interruptions, and deliver economical, expert remote support to aid your organization to install 64-bit operating systems and application software on your current computers. Progent's 64-bit processing consultants can assist your company to install the 64-bit editions of Microsoft products such as Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

SyteLine/Infor CloudSuite Industrial ERP Consulting Services

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution organizations to manage supply chains and streamline critical business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Windows Server Essentials Integration and Support

Windows Server Essentials is a value-priced, versatile platform that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing model that includes both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants offer cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud design for your network environment. Progent can provide comprehensive project management support to help you plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure integration consulting services.) Progent also offers continuing consulting, technical support, and training.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery

ProSight Active Security Monitoring endpoint protection service utilizes next generation behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read about Progent's complete ProSight line of low-cost managed services for small and medium-size organizations

Juniper Support

Progent's Juniper Networks-authorized network engineers can help you to plan and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers offer support for Juniper's premiere network control software to help you to simplify the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that include a mix of Juniper's software platforms.

MS SharePoint Server 2013 Consulting Services

Progent has been delivering SharePoint support since the initial product was released more than a decade ago, and Progent has the scope of IT know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in specific jobs related to your SharePoint 2013 deployment.

Microsoft Exchange 2013 Migration Consulting Services

Progent offers expert Exchange 2013 migration support services such as cost/benefit evaluation, end-to-end project management services, site analysis, cost estimates of all new software and equipment needed, preparing your Active Directory forest and its domains to work with your Exchange 2013 environment, designing Database Availability Groups that deliver HA and resilience to your Exchange mailboxes, system testing at a client's site or at Progent's test lab, setting up transitional coexistence between Exchange Server 2013 and previous versions of Exchange, implementation of the new system, decommissioning the old servers, and training for client's support staff and users.

Microsoft Windows Virtual Desktop Consultants

Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services streamlines client connectivity, improves responsiveness, strengthens data security, centralizes management, and offers a nearly seamless client experience. Progent's desktop virtualization engineers can help your company to assess the business benefits of Microsoft's virtual desktop solutions, configure pilot and on-line deployments, improve your network infrastructure to support virtualized clients efficiently, assess and resolve security problems, and train your network administrators to utilize industry best practices to gain a fast ROI from desktop virtualization.

Exchange 2010 Migration Consulting

Progent can provide expert Exchange Server 2010 upgrade consulting services including end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and equipment needed, suggested vendor sourcing, pilot testing at a customer's site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and training for customer's support staff and end users.

Office Access 2010 Database Application Programming

Progent's Microsoft Office Access consultants offer affordable online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar training for Access development and database administration.

Progent White Paper: Reasons for Outsourcing
Progent has produced a report that summarizes the benefits a small organization can derive by outsourcing IT support services. To read this summary and find out the various ways outsourcing can reduce expenses, simplify administration, and maximize productivity, click Small Business IT Outsourcing Advantages.

Progent offers onsite IT assistance, remote troubleshooting support, and optional round-the-clock urgent assistance in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are in need of computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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