Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house

Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent offers small and midsize organizations a broad range of computer consulting options featured on Progent's web. The following links describe some of the support services and advantages Progent can provide for businesses in the Santa Cruz area:


Microsoft Dynamics GP 2015 R2 Consultants and Developers

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, works with popular handheld devices, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this powerful platform.

VMware NSX Virtual Network Consultants

VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and administer a DR system powered by VMware SRM and VMware NSX.

Desktop Technical Support

Progent can deliver a broad array of affordable desktop consulting and support services to assist you company to install, configure, repair, and manage desktop PCs and notebooks based on Microsoft Windows, Mac OS X, or various editions of Linux. Progent's desktop support services feature remote and on-premises support and vary from urgent troubleshooting to comprehensive outsourcing of desktop administration and support.

Internet Connectivity Assistance

Progent can provide the cost-effective services of online Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent include assessment of your current bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.

Windows Hyper-V Support

Progent's Microsoft-certified Hyper-V professionals can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network infrastructure for smooth performance with virtualization solutions, help you to create Windows 2016 Hyper-V hybrid cloud/on-premises solutions or implement a Windows Server 2012 R2 migration, train your IT staff to monitor and manage Hyper-V, offer expert consulting help for improving the security of your virtual servers, establish and validate business continuity processes that maximize network availability, and provide continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.

Lync Server 2013 Experts

Microsoft Lync Server 2013 allows organizations of any size to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM). instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN telephony enabled for a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts can assist your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your IT team and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook, Excel and PowerPoint.

Microsoft Windows Server 2012 R2 Integration Services

Progent's certified Windows Server 2012 consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security strategy, streamline network management, assist with application development, and build and test a DR/BC plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Configuration Manager 2016 Hybrid Cloud Integration

Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, enables safe end-user self service, and delivers a single point of control for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.

System Center 2016 Operations Manager Support Services

System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical applications by offering centralized, cross-platform tracking of physical and virtual infrastructure installed throughout local systems and private and public clouds. Progent's consulting group can provide advanced online and onsite support to assist businesses of all sizes to plan, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to migrate to Operations Manager 2016 from earlier releases or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources hosted on public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.

Amazon Web Services (AWS) Planning and Integration

Progent's Amazon Web Services (AWS) integration consultants can provide affordable remote support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed support or Progent can deliver project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud.

Windows Server Essentials Cloud Integration

Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small organizations to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking model that combines local and cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the possible business advantages of migrating to Essentials and implementing a hybrid on-premises/cloud-based model for your network environment. Progent offers comprehensive project management so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure planning and integration support.) Progent also offers continuing consulting, troubleshooting, and customized training.

White Paper: Why Outsource?
Progent has written a report that discusses the benefits a small business can realize from outsourcing network support services. To view this summary and learn how outsourcing can conserve costs, simplify management, and maximize productivity, visit Small Firm Information Technology Outsourcing Benefits.

Progent provides onsite computer help, remote consulting services, and optional 24x7 emergency technical help in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for computer assistance, IT outsourcing, or high-level services from a Progent consultant, call 831-600-4300 or visit Contact Progent.
















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