Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house

Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent can deliver small and midsize companies a wide selection of IT outsourcing services highlighted on Progent's web. The following links describe some of the support services and benefits available for businesses in the Santa Cruz area:

Microsoft SQL Server Development Services

Progent's SQL Server application developers can assist your organization to create and support database applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to industry best practices to build efficient, manageable SQL Server applications and is able to team with a client's IT staff to deliver projects in a timely and affordable way. Progent for can help your company to create SQL Server solutions by offering a wide selection of consulting support services such as specification of features and scope, logical and physical modeling, data migration, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, clustering, reusable schema, replication solutions, security, and disaster recovery/business continuity planning.

Windows 10 Planning Consulting

Progent's Microsoft-certified Windows 10 migration consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.

The ProSight Ransomware Preparedness Report

Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability either to block or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup system that meets your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Server Virtualization Technology Consulting Services

Virtual compute, storage and networking technologies allow businesses to maximize utilization, simplify network management, and enhance application uptime and security. run several virtual servers on one physical processor. Common applications for virtualization include hardware efficiency, low-cost platforms for programs that only run on older OS software, and economical isolation of application development or pilot environments from on-line systems. Progent's virtual server consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server Hyper-V Virtualization consulting, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server support. Progent can configure virtual servers to optimize speed, fault tolerance and ease of administration while at the same time cutting costs; suggest and validate disaster recovery plans that minimize productivity loss in the event of a catastrophic failure; and deliver ongoing support, repair, and consulting services as computer technology advances.

Microsoft SCCM and Intune Consulting

Progent offers Microsoft System Center 2012 Configuration Manager planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune integration help to consolidate and streamline the management of your PCs and web-facing tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2016 from an older device and application management solution or assist you to modify your current SCCM 2016 environment to support your changing business requirements.

Business Intelligence Reporting Consulting

Progentís BI reporting consultants offer online and onsite expertise to help your organization with any facet of business intelligence reporting from troubleshooting or modernizing reports to planning and implementing an advanced business intelligence solution. Progent's BI experts can assist your company to maintain your current reporting environment, help you to upgrade databases and applications from an outdated reporting product to a current one, and provide as-needed remote training to meet your specific requirements. Progentís business reporting consultants can provide experience in all popular BI reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Builder.

VMware NSX Virtual Network Consultants

VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

Windows Server 2008 R2 Support

The complexity and integration demands of Microsoft Windows Server 2008 calls for an information technology expert with real-world experience and diverse knowledge in designing and deploying efficient end-to-end business information networks. The experience of Progent's Microsoft-certified Windows Server engineers, with an average of over ten years of background integrating Microsoft-powered technology, assures your success in supporting and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also help you to evaluate the advantages of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates on-premises resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

Progent White Paper: Advantages of Outsourcing
Progent has put together a report that discusses the advantages a small business can realize from outsourcing IT administration services. To view this summary and find out the reasons outsourcing can conserve costs, streamline administration, and maximize efficiency, visit Small Business IT Outsourcing Benefits.

Progent provides on-premises computer assistance, remote technical services, and optional round-the-clock urgent assistance in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you require technical help, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.

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