Monterey Peninsula
Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola:

Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers.

Progent can provide small and midsize companies a wide selection of IT support services highlighted on Progent's web. The following links contain details some of the services and advantages provided for businesses in the Santa Cruz area:

	System Center Operations Manager Consulting Services		Progent has extensive background both providing consulting support for Microsoft Operations Manager and deploying this powerful monitoring application to enhance network availability, performance and protection. You can outsource problem response to Progent's Microsoft-certified network engineers. With years of network maintenance experience, Progent's Information Technology consultants can also act quickly on the information produced by Microsoft System Center Operations Manager to ensure that mission-critical environments keep up and running.
	Linux Developer IT Support		If you are developing UNIX or Linux software on an environment that features Windows-based servers and desktops, Progent offers IT outsourcing and support services that keep your computer network up and running while freeing you to focus on your area of expertise. By using advanced server monitoring and offering remote and on-site support as necessary, Progent provides Linux developers a cost effective solution to manage an information network that features high availability, security, and performance.
	Business Application Development and ERP Support		Progent offers high-level development expertise for popular accounting software packages, permitting you to tailor powerful, affordable and complete information applications that address the unique requirements of your business. Progent's Microsoft Dynamics application consultants can assist you to adapt Microsoft's popular business packages by offering services that include Microsoft Dynamics Axapta ERP Financials programming, Microsoft Dynamics NAV Business Software design, Microsoft Dynamics RMS Software configuration, and Microsoft Dynamics Solomon financial software consulting. Progent also offers expertise with ERP and MRP applications from other manufacturers that incorporate accounting, ERP, MRP, project accounting, plus management systems for HR, sales, and retail management. Enterprise Resource Planning packages supported by Progent's consultants include Macola Enterprise Resource Planning, and Sage MAS 90 ERP.
	Network Firewall and Virtual Private Network Support		In addition to supporting a broad range of security appliances from Microsoft and Cisco, Progent offers small organizations expert consulting for products from other major Firewall and VPN vendors including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
	SQL Server 2008 and 2005 Experts		Progent’s Microsoft certified professionals can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2008.
	Computer Security Vulnerability Testing Service Packages		Progent offers two low-cost service packages designed to enable small companies to receive an objective system security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to determine possible gaps in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a certified security consultant oversees a system scan from a secure computer inside your firewall to determine your exposure to inside attacks. The two security inventory services are set up and executed from a protected remote site and include a comprehensive report that interprets the collected security data and suggests any called for remediation.
	Cluster Support Services		The server cluster feature set incorporated into high-end editions of Microsoft Windows Server 2008 has been radically redesigned to offer greater levels of network dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster Validation, improved cluster administration, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the advantages of failover clusters, design and execute an installation, educate your network support staff to administer your failover clusters, provide continuing consulting and support services, and create and test a business continuity plan.
	Virtualization Solutions Consulting		Virtualization techniques allow businesses to run multiple virtual servers on one actual processor. Common applications for virtualization include resource consolidation, inexpensive hosts for applications that only run on outdated operating systems, and affordable isolation of application programming or pilot environments from on-line ones. Progent's virtualization technology engineers offer Windows Server 2008 Hyper-V Virtualization consulting, Microsoft Virtual Server 2005 assistance, and VMware virtual machine expertise. Progent can install virtual servers to optimize performance, reliability and manageability while simultaneously cutting costs; suggest and validate disaster recovery strategies that minimize productivity loss in case of a catastrophe; and deliver continuing maintenance, troubleshooting, and engineering services as computer technology evolves.
	Engineering for High Availability Information Networks		Progent's design services for high availability small business IT systems provide Microsoft and Cisco-certified network experts who can help you build a fault-tolerant computing environment that includes key technologies and processes for line-of-business applications. Progent’s consulting experts can help configure a network architecture with features that include high-availability Internet access, system load balancing, fault tolerant data centers, fault tolerant interoffice connections, high-reliability multi-location systems, and fail-safe disaster recovery.

White Paper: Advantages of Outsourcing
Progent has put together a report that explains the advantages a small company can derive from outsourcing IT management functions. To view this document and learn the reasons outsourcing can conserve expenses, simplify administration, and maximize productivity, visit Small Firm Information Technology Outsourcing White Paper.

Progent offers on-premise network assistance, phone-based troubleshooting services, and optional round-the-clock emergency technical help in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you need technical support, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant:

Call 831-600-4300 or send email to information@progent.com