Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers.

Progent offers a variety of IT outsourcing services for small businesses in the Santa Cruz area:

	Microsoft ISA 2004 Consultants		Progent's Microsoft-certified consultants have extensive expertise designing Microsoft-based security solutions for network environments with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's consulting staff can help your small business plan and implement a configuration of Microsoft ISA Server that supports your business requirements without adversely impacting your network.
	Easy Engagement Model		Progent's simple hourly engagement model is based on no complex contracts, retainers or hidden charges. Many competitors have minimum fees or other extra charges that deceptively increase support expenses. For remote support services, you pay only for the actual time spent working on your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when our consultant is actually on-site solving your problems. There is a modest $35 on-site service charge with no other travel fees or expenses billed. Just our competitive hourly rate billed to the actual minutes spent. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but never an increased emergency or after-hours rate. Because Progent has a large pool of experts located throughout the entire Northern California on-site service territory, an available consultant is often close by to help.
	Windows 2003 Consulting		The complexity and integration demands of Microsoft Windows Server 2003 requires an IT professional with hands-on expertise and broad knowledge in designing and deploying cohesive end-to-end business technology environments. The experience of Progent's Microsoft-certified experts, with an average of over ten years of background in Microsoft integration, assures you success in identifying the right edition and configuration of Windows Server 2003 that best matches with your business needs.
	Project Management		Progent's Project Management staff members are focused on providing clients with support for major migrations in the course of their network systems' evolution to Microsoft's standards-based architecture. Progent has in-depth experience providing project planning services, management, documentation, and vendor coordination, and Progent's proven methodologies for upgrades and system migrations ensure minimum impact to your business.
	MOM 2005 Support		Progent has extensive experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring application to increase network reliability, performance and security. You can outsource server management to Progent's Microsoft-certified support team. With years of server management experience, these IT experts can also act efficiently on the alerts generated by MOM to keep mission-critical servers running smoothly.
	eCommerce Web Development		Progent can help you develop web sites that are integrated with sales and inventory applications to lower the cost and increase the efficiency of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you architect custom web applications using standard development tools and or modify off-the-shelf applications so that they accommodate your special business needs.
	Network Security Support Services		Managing and coordinating virus protection, detection and defense along with the recovery of critical systems requires an on-going effort that entails a variety of tools, processes, and operational policies. Progent's CISSP and CISA-certified staff can assist you at any level in your efforts to defend your network, from security audits to creating a comprehensive security strategy. Progent offers affordable hourly or contract service to help small businesses set up and maintain secure networks based on Microsoft Windows and Cisco advanced technology.
	Service Documentation		Progent's highly mature service reporting standards produces detailed documentation for all delivered services. Every Progent staff member has complete access to all details of services delivered by any consultant to every client. This record of problems and resolutions, as well as false alarms and missteps, is organized as an quickly accessible and searchable internal database that allows Progent's consultants to share their knowledge company-wide so that the overall efficiency of Progent's support grows over time.
	SharePoint Consulting Services		Progent's Microsoft-certified consulting staff can help you evaluate the business case for implementing SharePoint Portal Server 2003, provide configuration and deployment assistance, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint, design a organization-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support services.
	Great Plains Consulting		Progent can provide a Dynamics GP application expert to maintain and improve your system. Progent can also help you design and implement an efficient migration to Great Plains Dynamics so that you preserve your information, improve your security, enhance your reporting and analytics, take full advantage of MS Office support, and minimize business disruption by designing and following an efficient migration strategy.

Progent White Paper: Outsourcing Advantages
Progent has published a report that discusses the benefits a small organization can realize by outsourcing network administration functions. To view this document and learn the reasons outsourcing can control expenses and maximize efficiency, visit Small Company Information Technology Outsourcing Advantages.

Progent offers 24x7 onsite computer help and IT outsourcing services in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula areaand you require technical support, IT outsourcing, or professional services from a certified Progent engineer:

Call 831-600-4300 or send email to information@progent.com