Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff

Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent can deliver small businesses a variety of computer consulting services highlighted on Progent's web. The following links describe some of the services and advantages Progent can provide for companies in Santa Rosa and Sonoma County:


System Center 2012 Operations Manager Consultants

Progent has extensive experience both providing System Center Operations Manager support and deploying this server monitoring software to increase network availability, performance, and protection. Progent can help you to integrate SCOM 2012 or your business can outsource server management to Progent's Microsoft-certified network engineers. With years of server maintenance background, Progent's Information Technology consultants can also react rapidly to the information produced by System Center Operations Manager to make sure that mission-critical systems stay available. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to upgrade smoothly from SCOM 2012 to SCOM 2016.

White Paper: Benefits of Outsourcing and Co-sourcing IT Services from Progent

Progent has published a white paper that details the advantages organizations of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper describes Progent's proven IT service delivery model for IT support that can range from desktop configuration to advanced application development. The white paper also shows ways that Progent's outsourcing and co-sourcing services can help clients to save money, improve productivity, and increase the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing Network Support from Progent.

Microsoft SQL Server 2014 Integration and Development

Microsoft SQL Server 2014 incorporates significant improvements in key areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services that include planning, deployment, management, troubleshooting, and software development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment. In case your organization is already running Microsoft SQL Server 2014, Progent can help you to perform an efficient migration to SQL Server 2016.

Windows Server 2008 R2 Expertise

The complexity and versatility of Windows Server 2008 R2 requires an IT professional with practical experience and broad knowledge in architecting and deploying cohesive end-to-end business information networks. The professional experience of Progent's seasoned Windows Server engineers, with an average of over a decade of background integrating Microsoft-powered solutions, helps insure your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also assist you to evaluate the benefits of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2. If you are planning on building a hybrid architecture that combines on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

Affordable Remote Support

Progentís Technical Response Center offers urgent and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the U.S. and worldwide. (Take a look at Progent's client testimonials). Progent's seasoned service professionals can help customers to analyze and repair hardware and software issues without the expense or delay of travel for onsite service visits. Progent offers a convenient, web-accessible signup process for new clients to accommodate emergency situations and Progent bills by the minute with zero sign-up charges or time minimums, so you are invoiced only for the help you receive. Experts you can access online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and GIAC-certified security professionals.

Microsoft ISA Server and Forefront Threat Management Gateway Consulting

Microsoft ISA Server and the newer Forefront TMG 2010 are software solutions that contain an application-layer firewall able to protect networks from external and internal attacks. The two products perform deep inspection of network protocols to detect exploits that can get by early-generation firewalls. Microsoft ISA Server was superseded by Forefront Threat Management Gateway, which is based on ISA Server 2006's technology while providing a variety of improved capabilities. Forefront TMG 2010 has in turn been retired by Microsoft, and the security functions provided by the product are now commonly taken over by dedicated hardware appliances from vendors that include Cisco, Check Point, Juniper and WatchGuard. (See ASA 5500-X Firewall with Firepower Services integration and support.) Progent provides online Forefront TMG support services and Microsoft ISA Server consulting services to help you maintain and debug your legacy firewalls, and Progent can help your organization to migrate smoothly to a modern security solution by providing system design, integration, optimization, training and debugging.

Virtual Machine Manager 2016 Consultants

System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is designed to offer a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from older versions of VMM, develop workflows for creating and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi support.

Exchange 2013 Migration Support Services

Progent can provide comprehensive Exchange 2013 migration support including cost/benefit analysis, outsourced or co-sourced project management services, site readiness preparation, specification of all new software and hardware needed, setting up your Active Directory forest and domains for optimal operation with your Exchange Server 2013 environment, designing DAGS that deliver maximum availability to your Exchange mailboxes, system verification at a customer's site or at Progent's test lab, setting up transitional coexistence of Microsoft Exchange Server 2013 and previous versions of Exchange, implementation of the new Exchange environment, deactivating the previous system, and webinar training for customer's support group and users.

NetApp SAN Configuration and Management Consulting {Services

Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently based on leading practices.

White Paper: Outsourcing Benefits
Progent has put together a white paper that explains the advantages a small organization can realize by outsourcing network administration functions. To view this white paper and learn the reasons outsourcing can control costs, simplify management, and enhance productivity, click Small Company IT Outsourcing White Paper.

Progent provides on-premises network support, remote technical support, and optional round-the-clock urgent technical help in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the San Francisco Bay Area and California Central Valley.

If your small business is in Sonoma County and you require computer support, information technology outsourcing, or high-level expertise from a certified Progent professional, call 707-303-4400 or visit Contact Progent.
















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