Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff

Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent can provide small companies a broad range of computer consulting services featured on Progent's web. The following links contain details some of the support services and benefits Progent can provide for businesses in Santa Rosa and Sonoma County:

Enterprise Project Management Consulting Services

For enterprise project management assistance, Progent can provide the services of senior IT professionals with decades of background as IT project managers for program development, business technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide advanced management expertise to help enterprise customers to adhere to leading practices to ensure that strategic projects are completed on schedule and on budget.

Apple iPhone and iPad Integration

Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers online and on-premises training to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your IT network.

SIP PSTN Trunks and CUBE Configuration Consultants

Progent's Cisco-certified SIP trunk consultants and Cisco CUBE integration consultants can help you to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks. Progent offers affordable remote or onsite support to help you to move efficiently to an advanced communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

Microsoft SMS and Configuration Manager Support

Progent's Systems Management Server and Configuration Manager engineers can help your business to conserve time and reduce expenses by using Microsoft SMS 2003 or System Center Configuration Manager to accelerate application and OS configuration and update processes. Progent can help your organization to use Systems Management Server or System Center Configuration Manager 2007 to reduce network management expenses, improve network-wide security, increase efficiency by keeping applications up-to-date, oversee adherence to software licensing, and monitor applications usage profiles to assist your company to arrive at intelligent buying decisions.

Fault Tolerant Internet Connection Consultants

Few small businesses have the internal expertise needed to work efficiently with multiple ISPs, manage the necessary configuration steps with Internet numbering authorities, and setup advanced routing protocols such as BGP and HSRP. Progent's Internet connection consultants and Cisco CCIE engineers can help your company to successfully deploy advanced connectivity solutions to create affordable non-stop ISP connections.

GIAC-certified Information Assurance Expertise and SIEM Planning and Integration

Global Information Assurance Certification was founded in 1999 to certify the skill of computer security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines addressed within the GIAC accreditation including evaluating infrastructure security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting security events.

Wireless Integration

Progent's wireless integration consultants have wide-ranging expertise in the integration and maintenance of wireless information technology and can help you to design, configure, manage and troubleshoot wireless ecosystems that are compliant, robust, scalable, easy to manage and use, ready to handle your vital applications, and transparently integrated into hybrid cloud networks. Online and on-premises support offered by Progent span a variety of wireless solutions such as smartphone integration, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Integration and Debugging Help with ASA 5500-X Firewalls with Firepower Services

The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to plan, integrate, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Progent White Paper: Outsourcing Advantages
Progent has put together a report that summarizes the benefits a small organization can realize by outsourcing network management functions. To view this document and find out the reasons outsourcing can reduce costs, simplify management, and maximize efficiency, visit Small Firm Information Technology Outsourcing Benefits.

Progent can deliver onsite IT support, remote technical support, and optional round-the-clock emergency technical help in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the San Francisco Bay Area and California Central Valley.

If your small business is in Sonoma County and you require technical assistance, IT outsourcing, or advanced expertise from a Progent consultant, call 707-303-4400 or visit Contact Progent.

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