Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff

Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent can deliver small organizations a variety of computer consulting services highlighted on Progent's web. Below links contain details a few of the services and benefits Progent can provide for businesses in Santa Rosa and Sonoma County:


Exchange 2010 Server Consulting

Progent's Microsoft Gold-certified Exchange 2010 engineers can help you to determine the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2000 that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and consolidating your key communications technologies.

MySQL Development and DBA Consulting

Progent's MySQL software developers, database architects, and database administrators can provide cost-effective remote database administration or application development support and can help businesses of any size to integrate and support MySQL in a dependable IT environment that provides high levels of speed, scalability, and protection. Progent also has experience assisting companies to migrate applications from Oracle to MySQL.

Microsoft Windows 8.1 Migration

Progent's certified Windows 8.1 consulting experts can provide a range of network consulting services to help organizations of any size to install, manage, and troubleshoot environments that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up testing labs to evaluate Windows 8 and plan and implement Windows 8 deployment plans following industry best practices. Progent's consultants also offer Windows 10 migration help.

ISA Server and Forefront Threat Management Gateway Consulting

Microsoft ISA Server and its replacement Microsoft Forefront Threat Management Gateway are software platforms that contain an application-aware firewall that can defend systems from outside and internal attacks. The two products perform in-depth examination of network protocols to detect threats that can elude legacy firewalls. ISA Server 2006 was superseded by Forefront TMG 2010, which is built on ISA Server 2006's architecture while delivering a variety of enhanced features. Forefront TMG 2010 has subsequently been retired by Microsoft, and the security features offered by the product are now commonly handled by purpose-built physical appliances from vendors such as Cisco, Barracuda, SonicWALL and WatchGuard. (See ASA 5500-X Firewall with Firepower Services configuration and support.) Progent offers online Microsoft Forefront TMG support and Microsoft ISA Server expertise to help you manage and debug your legacy firewall environment, and Progent can help you to upgrade efficiently to a modern firewall platform by providing planning, integration, optimization, training and troubleshooting.

Progent Test and Training Lab

Progent's Test and Training Lab located at the QTS Data Center in Sacramento, California can be used for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients without adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical network projects on schedule.

Temporary CIO Services

For businesses who don't have the means to afford a permanent IT strategist, Progent offers the support of a veteran Chief Information Officer on a temporary basis to assist with vital jobs like growth strategies, rationalizing technology spending, creating ROI models, business process optimization, contract review, IT security, cash flow predictions, streamlining data center management, Help Desk management, software revision control, server monitoring, and business continuity preparedness. Progent's part-time CIO services let small businesses get the most impact from their technology dollar so they can build and maintain IT environments that feature world-class dependability, recoverability, and protection.

System Center Data Protection Manager 2016 (DPM 2016) Consulting

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small and mid-size businesses automatic backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key platforms such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consultants can help you to plan, deploy, manage, and repair a multi-site backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional expertise to resolve technical bottlenecks or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.

Microsoft System Center 2012 Operations Manager Support Services

Progent has long experience both providing MS System Center Operations Manager consulting support and using this server monitoring application to increase information system reliability, throughput, and security. Progent can help you to deploy SCOM 2012 or your business can outsource server management to Progent's Microsoft-certified network experts. With years of network management background, Progent's IT professionals can also respond rapidly to the information produced by Microsoft System Center Operations Manager to ensure that business-critical servers remain online. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to migrate cost-effectively from SCOM 2012 to SCOM 2016.

Business Intelligence Reporting Consultants

Progentís business information reporting consultants can provide online and on premises expertise to assist your organization with any facet of BI reporting from debugging or enhancing applications to planning and implementing an advanced business intelligence solution. Progent's BI experts can help your company to support your existing BI system, assist you to migrate databases and applications from a legacy reporting product to a current one, and provide as-needed online mentoring to meet your individual requirements. Progentís business reporting and analytics professionals can provide expertise in the leading business intelligence reporting platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.

White Paper: Why Outsource?
Progent has published a report that summarizes the advantages a small company can realize by outsourcing network management services. To read this white paper and find out the various ways outsourcing can conserve costs, streamline administration, and enhance efficiency, visit Small Firm IT Outsourcing White Paper.

Progent can deliver on-premises network support, phone-based consulting services, and optional 24x7 emergency technical help in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the San Francisco Bay Area and California Central Valley.

If your small business is in Sonoma County and you are in need of technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 707-303-4400 or visit Contact Progent.
















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