Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff

Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent can provide small businesses a variety of network consulting options highlighted on Progent's web. Below links describe some of the services and advantages available for companies in Santa Rosa and Sonoma County:


ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery

ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Read about the complete ProSight suite of value-priced network monitoring and management services for small organizations

Video Conferencing and Telepresence Consulting Services

Progent can provide the support of an accredited video conferencing engineer with an extensive background integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a telepresence environment that protects your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure consultants able to help businesses of all sizes to create and troubleshoot a network that delivers the performance, dependability, security, and scalability required to support your video conferencing/telepresence environment.

System Center Configuration Manager Consulting

Progent's Microsoft-certified consultants can provide System Center 2012 Configuration Manager planning and installation consulting and Intune integration help to consolidate and simplify the management of your desktops and web-facing tablets and smartphones. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your current SCCM 2012 environment to accommodate your evolving IT needs.

NetApp MetroCluster Disaster Recovery Consulting

NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can assist your business to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR solution to verify compliance with industry standards and government requirements.

Altaro VM Backup Consulting Services

Altaro VM Backup offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad array of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To learn more, go to Altaro VM Backup Consulting.

Amazon Marketplace Web Service Developers

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

Citrix Virtual Desktop Technology Consulting

Virtual Windows desktops offer the advantages of easier management, lower client hardware investment, increased availability, and improved security and compliance. Progent's Citrix desktop virtualization experts can help you to plan, install, manage, and troubleshoot a virtual Windows desktop and application delivery system by offering XenDesktop expertise and XenApp support services. Progent's Citrix-certified engineers can assist you to integrate Citrix XenDesktop and XenApp technology with your physical and virtual servers, user devices, and printers; migrate your older virtual desktop software to current releases of XenDesktop or XenApp; and provide advanced remote troubleshooting. Progent can also train your network managers to adhere to best practices to manage your XenDesktop or XenApp solution efficiently.

Microsoft Exchange Server 2010 Migration Support

Progent offers comprehensive Exchange 2010 upgrade support including outsourced or co-sourced project management services, site analysis, project design and documentation, cost estimates of new software and hardware needed, suggested vendor sourcing, system verification at a customer's site or at Progent's test lab, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and training for client's support staff and users.

Progent White Paper: Outsourcing Benefits
Progent has written a report that summarizes the benefits a small organization can realize from outsourcing network management services. To view this document and learn the various ways outsourcing can reduce expenses, simplify administration, and enhance efficiency, click Small Business IT Outsourcing Benefits.

Progent offers on-premises network help, remote troubleshooting services, and optional 24x7 emergency assistance in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the San Francisco Bay Area and California Central Valley.

If your small business is in Sonoma County and you need computer assistance, information technology outsourcing, or advanced services from a certified Progent professional, call 707-303-4400 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.