Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff

Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent offers small and midsize organizations a broad range of IT outsourcing services featured on Progent's web site. Below links contain details some of the services and advantages Progent can provide for businesses in Santa Rosa and Sonoma County:

Firewall and Virtual Private Network Support

In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for solutions from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper/NetScreen, SonicWALL, and Symantec-Raptor. Progent can show you how to create a detailed security strategy and choose the right products from a variety of vendors to support your security objectives while sticking within your spending limits.

Wireless VoIP Phone Integration

Creating solutions with Cisco's wireless VoIP phones typically requires that you set up and fine tune many key pieces of your wireless infrastructure including APs, routers, Cisco wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration experts can provide remote and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

Microsoft SQL Server Programming Help

Progent's SQL Server application programmers can help your organization to build and maintain database applications based on the SQL Server RDBMS. Progent adheres to leading practices to create efficient, easy-to-manage SQL Server database applications and knows how to team with a client's IT staff to deliver projects in a cost effective and affordable manner. Progent for can help you to build SQL Server solutions by providing a broad selection of professional services such as specification of features and scope, database modeling, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, synchronization mechanisms, security, and business continuity.

Dynamics GP Consulting

Progent can give you access to a Microsoft Dynamics GP/Great Plains consulting expert to maintain and improve your small business accounting solution. Progent can also assist you to design and implement an efficient migration plan from an older accounting system to the latest release of Dynamics GP/Great Plains so that you preserve your information, enhance your security, enhance your reporting, take full advantage of Office support, and minimize business disruption.

Progent's Test and Training Lab

The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to assemble proper test environments, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.

VMware vSphere planning and deployment

Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere consulting team offer world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.

BI Reporting Consulting

Progentís business information reporting experts can provide online and onsite expertise to assist you with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and implementing an advanced business intelligence solution. Progent's BI experts can help your company to support your current reporting system, help you to upgrade reports from a legacy reporting platform to a modern solution, and provide as-needed remote mentoring tailored to your specific needs. Progentís management reporting professionals offer expertise in the leading BI reporting and visualization tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

Progent White Paper: Benefits of Outsourcing
Progent has put together a white paper that explains the benefits a small company can realize from outsourcing IT support services. To view this summary and learn how outsourcing can reduce expenses, simplify administration, and maximize productivity, click Small Company Information Technology Outsourcing Advantages.

Progent provides onsite IT help, phone-based troubleshooting support, and optional round-the-clock urgent technical help in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the San Francisco Bay Area and California Central Valley.

If your small business is in Sonoma County and you are in need of computer help, IT outsourcing, or top-level expertise from a certified Progent engineer, call 707-303-4400 or visit Contact Progent.

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