Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff

Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent can provide small and midsize organizations a variety of IT support services highlighted on Progent's web site. Below links describe a few of the support services and benefits Progent can provide for businesses in Santa Rosa and Sonoma County:


Windows 10 Planning Support

Progent's Windows 10 planning consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning and management, network design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing Call Center support services.

SyteLine/Infor CloudSuite Industrial ERP Consulting Services

Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and service companies to manage complicated supply chains and improve the efficiency of critical processes to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from occasional guidance to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Office Access 2010 Database Application Programming

Progent's Microsoft Access consultants offer economical remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert support for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom online classes for Office Access application development and database management.

Microsoft Exchange 2016 Server Support

MS Exchange 2016 Server's streamlined architecture permits easier installation and expansion, better use of resources, and lower-cost management. Microsoft Exchange 2016 Server also offers closer integration with Office 365, compatibility with Windows Server 2016, higher I/O performance, expanded data loss protection and recoverability, more extensive interaction with mobile devices, advanced browser-based management, and a feature-rich Outlook web client. With Microsoft Exchange 2013 at end of life and MS Exchange Server 2007 and MS Exchange 2010 turning into legacy email environments, organizations have good reason to consider upgrading to MS Exchange 2016 Server. Progent's certified MS Exchange 2016 Server consultants can help you to evaluate the business advantages and risks of moving to Microsoft Exchange 2016; decide whether an on-premises, cloud, or hybrid data center environment is the most sensible set up for your situation; design and document a migration plan that makes optimal use of your existing resources; and execute an upgrade from your old Exchange system to a messaging solution based on MS Exchange 2016 Server.

Exchange Server 2010 Support Services

Progent's Microsoft-certified Exchange 2010 Server engineers can help your organization to maintain and debug your current Exchange 2010 deployment or provide the expertise of seasoned Exchange Server 2016 professionals and Exchange Online specialists to help you assess the benefits of migrating to a current edition of Microsoft Exchange that offers fast ROI by improving your productivity, lowering the expense of equipment and support, streamlining administration, and consolidating your key communications platforms.

System Center 2012 Consulting

Progent's System Center consultants have over a decade of experience deploying, maintaining and troubleshooting the key platforms included with System Center and can help you to design, configure, manage, and repair your Microsoft System Center solution to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also offers System Center 2016 upgrade planning and support to help your organization to move to the current version of Microsoft System Center from a previous release or from another IT management platform to provide the benefits of enterprise-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.

Microsoft Office 365 Excel Consulting Services

Progent's certified Office 365 Excel consultants can help your company to create state-of-the-art Excel-based programs or provide one-on-one training in the powerful capabilities of Microsoft Excel desktop and Office 365 Excel. Progent's consultants can also assist your company to create and maintain a safe, robust network and communications infrastructure to host your Excel applications. Progent's SharePoint experts can show your company ways utilize Excel Services to expand the capabilities of Office Excel by integrating dynamic spreadsheets into management intelligence portals and dashboards. Progent's Microsoft Dynamics professionals can demonstrate how to share data between Excel and platforms like Dynamics GP/Great Plains and MS Dynamics SL.

Data Protection Manager 2016 (DPM 2016) Consulting

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size organizations automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 offers application-aware backup for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can assist you to plan, deploy, manage, and troubleshoot a multi-site backup/recovery solution built around DPM 2016. Progent can help you to migrate from an older version of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management support to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.

GIAC-certified Information Assurance Expertise and SIEM Design and Operation

GIAC was established in 1999 to certify the knowledge of IT security experts. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security services covered within the GIAC certification such as auditing network security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security incidents.

Progent's Test and Training Lab

Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent customers without adequate internal resources to assemble effective test environments, the lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.

Microsoft Office Word and Office 365 Word Consulting and Training

Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical online support services to assist your organization to manage your legacy Microsoft Word solution or help you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various releases of Office Word, interfacing Word with other Office apps like Office Excel and Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security support, and smart phone and tablet integration, and remote Office Word training classes tailored for individuals or groups.

Progent White Paper: Reasons for Outsourcing
Progent has published a report that explains the benefits a small company can realize by outsourcing network management functions. To read this summary and find out the various ways outsourcing can control costs, simplify management, and maximize productivity, click Small Business Information Technology Outsourcing Benefits.

Progent offers onsite network help, remote troubleshooting support, and optional 24x7 urgent technical help in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the San Francisco Bay Area and California Central Valley.

If your small business is in Sonoma County and you are in need of technical help, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-303-4400 or visit Contact Progent.
















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