Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

San Joaquin County small businesses adopt IT outsourcing to lower IT expenses and increase productivity. By using IT outsourcing, small companies gain reliable access to proven consulting experts while avoiding the need to expand the in-house support organization. IT outsourcing allows you to concentrate on your business goals without being sidetracked by day-to-day network management and support problems.

IT outsourcing is growing at an increasing pace among small businesses who once thought that this service alternative made economic sense only for large enterprises. A combination of new network management technologies and flexible service programs has made IT outsourcing the most cost-effective way for small companies to keep their networks running smoothly. Surveys point to several important reasons behind the acceptance of IT outsourcing by small businesses:

  • Allow management to focus
  • Save money and enhance productivity
  • Deploy internal resources more effectively
  • Benefit from outside specialists
  • Control in-house head count

Progent has provided IT outsourcing services for years and has developed support processes and service programs that are tailored to meet the needs of small businesses. Progent can assist your company in reducing IT costs and increasing the business value of your network. With Progent, you do not have to commit to expensive long-term contracts or monthly retainers for support services provided during regular business hours. You are billed only for services you received, and you can disengage at any time. Progent's team of experienced consultants have the breadth and depth of technical skill to offer support services that are more consistent than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in the San Joaquin County:


System Center 2012 Virtual Machine Manager Consultants

Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to migrate from an earlier version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment to make sure you get maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to design and execute a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from new security capabilities, high availability VMM storage options, and other enhancements.

ProSight Data Protection Services Managed Cloud Backup

ProSight Data Protection Services automated cloud backup and recovery services offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, applications and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical data. Find out about Progent's complete ProSight series of affordable network management outsourcing services for small businesses

Microsoft Exchange 2010 Help

Progent's Microsoft Gold-certified Exchange 2010 Server engineers can help you to determine the benefits of Exchange 2010 for your company and can help you to design and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2000 that will offer quick return on investment by increasing your productivity, lowering the cost of equipment and service, simplifying management, and consolidating your key communications technologies.

System Center 2012 Operations Manager Experts

Progent has an extensive background both providing MS System Center Operations Manager support services and deploying this powerful monitoring application to increase network availability, throughput, and protection. Progent can help you to configure SCOM 2012 or you can outsource network monitoring and management to Progent's Microsoft-certified network engineers. With years of server maintenance experience, Progent's IT professionals can also react rapidly to the alerts produced by Microsoft Operations Manager to make sure that mission-critical systems remain online. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to migrate cost-effectively from SCOM 2012 to SCOM 2016.

Microsoft SQL Server 2008 Support

Progentís Microsoft certified professionals can offer small and mid-sized companies expert MS SQL Server 2008 support. SQL Server 2008 is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also assist you to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2008.

Amazon Marketplace Web Service Consultants

Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

Affordable Remote Technical Support

Progentís Technical Response Center (TRC) offers urgent and routine online service for Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. (Check out Progent's client testimonials). Progent's certified service professionals can help customers to analyze and fix hardware and software issues without the cost or time loss of travel for onsite service calls. Progent provides a streamlined, web-accessible registration process for new customers to address urgent network problems and Progent bills by the minute with no sign-up fees or time minimums, so you pay only for the assistance you get. Specialists available remotely include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and GIAC-certified security professionals.

Temporary Chief Information Officer

For businesses without the means to afford a full-time IT strategist, Progent offers the support of a veteran Chief Information Officer on a part-time basis to help with high-level tasks like growth strategies, managing technology budgets, developing TCO models, workflow analysis, vendor negotiation, information security and compliance, business impact projections, streamlining network administration, desktop management, patch control, network monitoring, and disaster recovery preparedness. Progent's temporary CIO services let smaller companies and local governments get the most impact from their IT investment in order to create and manage information networks with enterprise-class dependability, productivity, and protection.

Progent White Paper: Why Outsource?
Progent has published a white paper that summarizes the benefits a small organization can realize by outsourcing IT support functions. To view this white paper and find out the reasons outsourcing can conserve expenses, simplify management, and maximize efficiency, visit Small Company IT Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Tracy, Manteca, Stockton, Lodi, Escalon, Lathrop, Ripon and cities throughout San Joaquin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Joaquin Countyand you are looking for technical help, information technology outsourcing, or top-level expertise from a Progent consultant, call 209-929-1133 or visit Contact Progent.
















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