Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

San Joaquin County small businesses adopt IT outsourcing to lower IT expenses and increase productivity. By using IT outsourcing, small companies gain reliable access to proven consulting experts while avoiding the need to expand the in-house support organization. IT outsourcing allows you to concentrate on your business goals without being sidetracked by day-to-day network management and support problems.

IT outsourcing is growing at an increasing pace among small businesses who once thought that this service alternative made economic sense only for large enterprises. A combination of new network management technologies and flexible service programs has made IT outsourcing the most cost-effective way for small companies to keep their networks running smoothly. Surveys point to several important reasons behind the acceptance of IT outsourcing by small businesses:

  • Allow management to focus
  • Save money and enhance productivity
  • Deploy internal resources more effectively
  • Benefit from outside specialists
  • Control in-house head count

Progent has provided IT outsourcing services for years and has developed support processes and service programs that are tailored to meet the needs of small businesses. Progent can assist your company in reducing IT costs and increasing the business value of your network. With Progent, you do not have to commit to expensive long-term contracts or monthly retainers for support services provided during regular business hours. You are billed only for services you received, and you can disengage at any time. Progent's team of experienced consultants have the breadth and depth of technical skill to offer support services that are more consistent than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in the San Joaquin County:

Cisco Catalyst, Nexus and Meraki Switch Consulting Services

Progent's Cisco-certified CCIE network engineers offer expert online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize businesses and campus LANs to giant data centers and service providers. Progent can assist you to deploy Cisco's rapidly improving switching solutions to realize the speed, scale, uptime, virtualization, security and ease of management demanded by your organization. For information about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, see Nexus switch support. To learn about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches integration.

SQL Server 2008 Support Services

Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server 2008 help. SQL Server 2008 is a comprehensive, web-ready database and data analysis platform that enables the speedy creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2008.

Hyper-V Support

Progent's Microsoft-certified Hyper-V engineers can help you evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your production software, evaluate your network architecture for smooth performance with virtualization technology, help you to build Windows 2016 Hyper-V hybrid cloud/on-premises solutions or implement a Microsoft Windows Server 2012 R2 migration, educate your IT personnel to monitor and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and test business continuity procedures that maximize network availability, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

Juniper Networks Support

Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help you to streamline the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help you manage networks that incorporate a mix of Juniper's software platforms.

Microsoft Office Word and Office 365 Word Consulting and Training

Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of economical remote support services to assist your organization to manage and troubleshoot your current Microsoft Office Word solution or help you to move to a current release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different versions of Word, integrating Office Word with other Microsoft Office applications like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, and smart phone integration, and remote Microsoft Office Word training sessions tailored for your special requirements.

Meraki 802.11ac Wi-Fi Access Point Planning and Configuration Help

Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support services to help businesses of all sizes to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their location or computing device. (See Cisco Meraki switches consulting and troubleshooting services.)

Microsoft Windows Active Directory Support

Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, corrupted AD objects, cleanup of legacy application configuration objects in production Active Directory systems, and repair of unsuccessful installations of Active Directory and AD-integrated software. Progent is also proficient in working with advanced Active Directory utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address important issues such as AD naming standards, hierarchical model, IT management model, selection and structure of group policy objects, as well as security and auditing definitions. Progent can also anticipate the impacts of server and service configurations on functionality and performance. Progent can help companies to design and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

Google Android Smartphone and Tablet Integration

Progent's Android smartphone and tablet integration consultants have extensive experience delivering online and onsite assistance for organizations of any size who want to incorporate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve technical issues that span numerous manufacturers and that represent a mix of older and up-to-date information technology. Progent provides cost-effective remote consulting to help you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.

ProSight LAN Watch Server and Desktop Monitoring Managed Service

ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to disrupt your network. Find out about the entire ProSight line of affordable network monitoring and management services for small and medium-size organizations.

CISA certified Network Security Audit Experts

The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in network security audit and control. Certified by ANSI, the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-qualified network security audit consultant able to assist companies in the fields of information systems audit process, IT governance, systems and infrastructure lifecycle, IT support, safeguarding of information resources, and disaster recovery planning.

Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that explains the advantages a small business can derive from outsourcing IT support services. To read this white paper and find out how outsourcing can reduce costs, simplify administration, and enhance efficiency, click Small Company IT Outsourcing White Paper.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Tracy, Manteca, Stockton, Lodi, Escalon, Lathrop, Ripon and cities throughout San Joaquin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Joaquin Countyand you require technical support, IT outsourcing, or high-level expertise from a certified Progent professional, call 209-929-1133 or visit Contact Progent.

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