Progent has provided IT outsourcing services for years and has developed support processes and service programs that are tailored to meet the needs of small businesses. Progent can assist your company in reducing IT costs and increasing the business value of your network. With Progent,  you do not have to commit to expensive long-term contracts or monthly retainers. You are billed only for services you received, and you can disengage at any time. Progent's team of experienced consultants have the breadth and depth of technical skill to offer support services that are more consistent than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in the San Joaquin County:

	Microsoft Windows Server 2003 Support		The complexity and integration demands of Windows Server 2003 requires an IT professional with hands-on expertise and diverse knowledge in designing and building cohesive end-to-end business technology environments. The experience of Progent's Microsoft-certified consultants, with an average of over 10 years of background in Microsoft integration, assures you success in identifying the right edition and configuration of Windows Server 2003 that best aligns with your business goals.
	Efficient Pricing Model		Progent's easy hourly engagement model requires no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that deceptively drive up support expenses. For remote support, you pay only for the actual time spent working on your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are only charged for the time when our expert is actually on-site solving your problems. There is a modest $35 on-site service charge with no other travel fees or expenses billed. Just our value priced hourly rate billed to the actual minutes spent. For urgent same-day on-site service calls, you might have to pay for our consultant's travel time, but never a higher emergency or after-hours rate. Because Progent maintains a large pool of team members located throughout the entire Northern California on-site service territory, an available expert is usually close by to help.
	Wireless Consulting		Progent's wireless support includes conventional 802.11 infrastructure but can also assist your organization with wireless bridges, which provide a fast and cost effective way to create secure, high-speed data connectivity between buildings. This can eliminate the outlay of an extra private line, provide an emergency redundant communication link, or act as an inexpensive data backhaul. By reducing setup costs and eliminating, recurring fees associated with standard T1, E1 or DS-3 circuits, wireless bridges usually pay for themselves within a few months.
	Excel Training		Progent's Excel consultants can help you create state-of-the-art Excel-based applications or provide one-on-one training in the latest features of Excel 2007 or Excel 20033. Progent's consultants can help your company create and maintain a secure, robust IT infrastructure to support your Microsoft Excel applications.
	Web Development Consulting		If you want to redo your corporate web site, develop internal information sharing portals for applications such as human resources or employee training, establish a powerful web solution for a new venture, or create enterprise-class, data-driven web applications, Progent can provide talented and experienced web site designers and custom software developers. Progent's consultants can also help you create and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to support your web applications.
	Microsoft CRM Application Consulting		Progent offers in-depth Microsoft Dynamics CRM consulting and uses this powerful productivity software as a core mission critical application. Microsoft CRM helps small businesses manage profitable customer relationships by offering integrated Sales and Customer Service modules that empower employees to share information to help improve sales success and deliver consistent, responsive client service.
	Exchange Server Experts		Progent's Microsoft-certified consultants have eighteen years of experience designing, installing, and supporting mail environments for both small businesses and Fortune 100 enterprises. Progent's expertise and field-proven methods can help you successfully implement a fast, seamless migration to Microsoft Exchange Server. Progent attends to critical details such as coordinating domain names transition so that both local and mobile users make a smooth transition from POP3 email.
	eCommerce Web Development		Progent can help you develop web sites that are integrated with sales and inventory systems to lower the cost and improve the efficiency of online B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web applications using industry standard development tools and or customize off-the-shelf applications so that they fit your special business needs.
	Redundant Internet Connection Consultants		Few small organizations have the in-house experience required to work effectively with multiple ISPs, manage the required configuration steps with Internet numbering authority organizations, and be able to configure advanced routing protocols such as BGP and Hot Standby Router Protocol (HSRP). Progent's network infrastructure consulting staff and Cisco CCIE-certified consultants can help you apply the latest connectivity technology to implement affordable fault-tolerant Internet connections.
	Multi-Office Connection Support		The vast majority of small business multi-location communications infrastructures have virtually no fault tolerance. A single failed communications line or a single router failure can bring vital business processes to a stop. All too often, single-point failures can take hours, and sometimes days, to repair. Progent’s Cisco-certified CCIE experts have the knowledge and experience to design and deploy advanced fault-tolerant architectures for multi-office connectivity.
	Server Clustering		Progent provides Windows 2003 Server support to help your company implement clustered server environments that can potentially provide 100% uptime, even for routine IT maintenance functions. This redundancy is possible because a single server in a clustered environment can be brought down for maintenance work without impacting users. Clustering also allows network personal to perform critical network security patches during normal business hours without impacting user productivity.

White Paper: Reasons for Outsourcing
We have written a white paper that explains the advantages a small business can realize from outsourcing IT management functions. To view this white paper and learn the various ways outsourcing can control costs and maximize productivity, visit Small Business Information Technology Outsourcing Advantages.

Progent offers 24x7 onsite computer help and IT outsourcing services in Tracy, Manteca, Stockton, Lodi, Escalon, Lathrop, Ripon and cities throughout San Joaquin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Joaquin Countyand you require technical support, information technology outsourcing, or high-level services from a certified Progent consultant:

Call 209-929-1133 or send email to information@progent.com