Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

San Joaquin County small businesses adopt IT outsourcing to lower IT expenses and increase productivity. By using IT outsourcing, small companies gain reliable access to proven consulting experts while avoiding the need to expand the in-house support organization. IT outsourcing allows you to concentrate on your business goals without being sidetracked by day-to-day network management and support problems.

IT outsourcing is growing at an increasing pace among small businesses who once thought that this service alternative made economic sense only for large enterprises. A combination of new network management technologies and flexible service programs has made IT outsourcing the most cost-effective way for small companies to keep their networks running smoothly. Surveys point to several important reasons behind the acceptance of IT outsourcing by small businesses:

  • Allow management to focus
  • Save money and enhance productivity
  • Deploy internal resources more effectively
  • Benefit from outside specialists
  • Control in-house head count

Progent has provided IT outsourcing services for years and has developed support processes and service programs that are tailored to meet the needs of small businesses. Progent can assist your company in reducing IT costs and increasing the business value of your network. With Progent, you do not have to commit to expensive long-term contracts or monthly retainers for support services provided during regular business hours. You are billed only for services you received, and you can disengage at any time. Progent's team of experienced consultants have the breadth and depth of technical skill to offer support services that are more consistent than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in the San Joaquin County:


Dynamics GP 2015 R2 Consultants

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports the most popular smart phones and tablets, permits single sign-on with Azure Active Directory, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers offer the broad knowledge and hands-on experience to address the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this powerful product.

GIAC-certified Information Assurance Expertise and SIEM Design and Operation

GIAC was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the security capabilities addressed within the GIAC accreditation such as auditing infrastructure vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with government mandates for reporting security incidents.

VMware NSX Virtual Network Consultants

VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.

ProSight WAN Watch Infrastructure Management

ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that require critical updates, or resolving performance problems. Find out about Progent's complete ProSight portfolio of low-cost network management outsourcing services for small and medium-size organizations

Exchange 2016 Migration Support Services

Progent's certified Microsoft Exchange 2016 Server experts can help you in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Integration and Troubleshooting Help with ASA 5500-X Firewalls with Firepower Services

The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-qualified CCIE network experts can assist your company to maintain your current PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

ProSight LAN Watch Server and Desktop Remote Monitoring Service

ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your Progent consultant so that all potential issues can be resolved before they can disrupt your network. Find out about Progent's complete ProSight series of low-cost managed services for small and mid-size organizations.

Microsoft Dynamics GP/Great Plains Integration

Progent can provide a Microsoft Dynamics GP/Great Plains consultant to maintain and enhance your accounting system. Progent can also help you to design and implement an efficient upgrade plan from an older accounting system to the latest version of Microsoft Dynamics GP so that you preserve your information, strengthen your security, enhance your reporting, take full advantage of Office integration, and reduce operational interruption.

MS Exchange 2010 IP Voice Consultants

Improvements in Microsoft Exchange Server 2010 for digital telephony include speech-to-text translation for rapidly scanning your messages rather than listening to every message, automatic attendants to greet callers and assist them to navigate your voice messaging menus, rules-based answering procedures to route or scan calls depending on Caller ID or contact data, and text messaging alerts concerning unanswered calls or voice mail. Progent's Microsoft Exchange 2010 consultants can help you to analyze the business benefits and technical risks of replacing your existing PBX solution with a telephony system powered by Microsoft Exchange Server 2010, plan and install Microsoft Exchange 2010 with unified messaging capability, and deliver continuing online consulting help and maintenance expertise to accelerate your ROI for integrating Exchange 2010's digital voice solution.

Data Loss and Data Leakage Protection Consulting and Outbound Email Content Filtering Technology

Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid reputation loss and keep compliant with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about Progent's entire ProSight family of low-cost outsourced network management services for small businesses

Windows Active Directory Experts

Progent's Microsoft-certified experts have extensive knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost AD objects, clean-up of legacy software configuration objects in on-line AD environment, and repair of unsuccessful setups of Active Directory and AD-enabled software. Progent is also experienced in using advanced Active Directory tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can assist businesses to plan and implement deployments of Active Directory Domain Services by providing Microsoft Windows Server 2008 R2 consulting services, Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

White Paper: Reasons for Outsourcing
Progent has written a white paper that explains the advantages a small organization can derive by outsourcing IT support functions. To view this summary and find out how outsourcing can reduce expenses, streamline management, and maximize efficiency, click Small Business Information Technology Outsourcing Benefits.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Tracy, Manteca, Stockton, Lodi, Escalon, Lathrop, Ripon and cities throughout San Joaquin County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in San Joaquin Countyand you are in need of computer support, IT outsourcing, or advanced services from a Progent professional, call 209-929-1133 or visit Contact Progent.
















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