Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who provide minimal documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the support reports sent by each staff member to every customer. The discipline of detailing and archiving service records allows more efficient support and eliminates a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who wonít let go of vital service information.


Additional Topics of Interest

Remote Support for Nagios
MRTG for Linux Consulting Services in Columbus, OH

Nagios and MRTG are useful, free monitoring utilities that operate with the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-OS environments in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP network devices such as processors, routers, and switches. Progent's system monitoring engineers can show you how to utilize both these tools to streamline and troubleshoot your network.

Operations Manager Computer Consultant
Microsoft Operations Manager Support and Setup in San Leandro, CA

Remote continuous monitoring, automated alarms, and periodic analytical reporting are vital to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management options available as low-cost service packages designed to help your company to identify and fix a an array of network issues before they can disrupt your business.

Technical Support Services for ISA 2004
ISA 2004 Support and Setup Augusta-Richmond County

Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your company requires.

Relocation Consultant
Project Management Information Technology Consulting Shreveport

For enterprises with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-qualified network consulting experts and authorized Cisco system consultants offer a variety of network consulting services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, network architecture, local or remote branch office support, and troubleshooting for data center hosting facilities. A Progent network architect can help you design a multi-office network that makes smart use of colocation services and Internet hosting sites. Progentís Microsoft qualified engineers can help major enterprises plan, deploy and support major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.

Services for Microsoft Small Business Server
Fort Wayne Microsoft Small Business Server Consultant Services

Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network consultant with hands-on experience planning and building cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating business networks based on Microsoft technology. This experience assures you success in installing, managing, and troubleshooting IT environments that include the Microsoft SBS Server suite of servers and productivity software.

Windows Server 2012 Configuration Manager Remote Technical Support
Configuration for Windows Server 2012 Data Deduplication St. Louis, MO

Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

Work from home Cisco Certified Telecommute Jobs
Exchange messaging and groupware Consultant Career in Chicago, IL

Progent's company culture will make you a better consulting professional by enhancing your information technology skills and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the best professional experts for you to operate with, providing a state-of-the-art network and communications infrastructure, using proprietary application utilities to deliver the maximum level of support, and by streamlining our operational models for finding and retaining clients.

Professionals for SCOPIA Video Conferencing
Cisco Telepresence Consultancy St. Louis, Missouri

Progent offers the services of a certified engineer with expertise deploying technology from the major telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers who can help businesses of any size to create and troubleshoot a network that delivers the performance, reliability, protection, and expandability you need to accommodate your telepresence solution.

Custom Application Contract Programmer
Berkeley, CA Largest Custom Application Reporting

For custom application creation, Progent can provide software design experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

External Network Security Inventory Engineer
External Security Scan Consultancy in Bakersfield, CA

Progent offers two ultra-affordable service bundles designed to enable small businesses to receive an objective security evaluation from a qualified security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from a secure computer within your firewall to assess your exposure to inside threats. Both security inventory packages are set up and executed from a protected remote location.

Citrix StorageLink Gateway Consulting Services
Consultant Jacksonville, Florida

Progent's Citrix-certified consultants can help your organization to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtual environment while reducing the cost of resources and support and streamlining administrative processes.

Windows 7 Help Desk Integration
Microsoft Windows 7 Specialist

Progent's Microsoft certified engineers can help your company to assess Microsoft Windows 7 to verify application and driver compatibility and to check its speed and stability operating with your applications. Progent's consultants can also help you to evaluate the likely business advantages of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and implement a smooth migration to Windows 7 from a previous version of Microsoft Windows.

Windows 7 Upgrade Consulting Services
Technical Support Services

Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to assist you to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, remote connectivity, mobile device integration, wireless configuration, and 24x7 system monitoring and alerts.


















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