Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by every staff member to each client. The discipline of detailing and archiving service records allows more effective service and eliminates a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.


Additional Topics of Interest

Amazon MWS integration Reporting
Amazon Marketplace Web Service development Developer Firm in Newark, CA

Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

SharePoint Server 2007 Onsite Technical Support
SPS 2007 Support and Integration in Scottsdale, Arizona

Progent’s Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and data. SharePoint Server offers a central spot for your employees or clients to connect to, manage, share and manipulate useful data, documents, and software and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to support your current SharePoint environment or migrate to the current release of SharePoint.

Exchange 2010 Collaboration Technical Consultant
Exchange 2010 Active Directory Support and Help

Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Microsoft Exchange 2010 for your company and can help you to plan and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast ROI by increasing your productivity, cutting the expense of equipment and service, simplifying administration, and integrating your key communications technologies.

Anti-Virus Consultants
Los Gatos, CA Postini Technical Support

E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and defense against email-borne directory harvesting and DoS attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outbound email testing to help you troubleshoot your e-mail environment and define and regulate corporate security policy.

Office 365 Power BI Integration Computer Consultants
Office 365 Hybrid Solutions Computer Consultants

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Juniper Networks Security Tech Services
Audit for Juniper Firewall East Bay

Progent's Juniper-certified network engineer can help your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS consultants can offer expertise with Juniper's premiere network control software to enable your business to streamline the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a combination of Juniper's software platforms.

Apple Macintosh Technology Consulting
Outsourcing for Apple OS X and macOS Fort Wayne, IN

Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad synchronization, or migrating to iCloud. For business networks built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's business goals.

Exchange 2013 Backup and Restore On-site Support
Exchange 2013 SharePoint integration Technology Consulting in Spokane, WA

Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements favorably impact key IT areas such as ease of administration, availability, security, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange 2013.

Exchange 2016 eDiscovery Online Support
Birmingham, AL MCSE Expert Certified Exchange 2016 eDiscovery IT Consultants

Progent can assist your business in all facets of your upgrade to Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.