Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service reports sent by every consultant to each customer. The practice of detailing and organizing support records allows more efficient service and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

Additional Topics of Interest

Redundant Internet Onsite Technical Support
Fault Tolerant Data Center Online Consulting in Daly City, CA

Progentís high availability network consultants provide reliability support, disaster recovery services, system load balancing, high-availability interoffice access, non-stop Internet architecture design, 24x7 data center support, and other non-stop operations services to show your small business configure a 24x7 network for line-of-business applications. Progent has the experience to develop affordable, non-stop systems by utilizing the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient system load balancing.

Azure and SharePoint integration Consultancy
Azure cloud migration Design Firms in Long Beach, California

Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.

SBS 2011 Engineer
Microsoft Small Business Server 2008 Integration Support in Wichita, KS

Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a powerful but manageable IT network. The technical demands of the Microsoft .NET components included with Small Business Server requires a computer consultant with real-world experience designing and integrating cohesive, comprehensive business network solutions. Progent's Small Business Server professionals have an average of over a decade of background supporting business systems powered by Microsoft platforms. This background assures you success in deploying, administering, and troubleshooting network solutions that include the Microsoft Small Business Server package of servers and productivity software.

ProSight Enhanced Security Protection Consulting Services
Nationwide ProSight Phishing Defense Consulting Houston, Texas

ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.

Microsoft Exchange Server Migration Professionals
Exchange Server 2010 Migration Professionals New York

Progent offers expert help for each phase of your Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of new software and equipment required, recommended sourcing, pilot verification at customer site or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old system, and training for client's IT staff and users.

Solaris Technology Professional
Solaris Consulting Services Tampa, FL

If your business computer system combines Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your OS platforms to coexist for simple management, seamless dataflow, high reliability, enhanced throughput, and strong protection. Progent's Solaris and MS Windows coexistence assistance offerings include network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and repair, on-site technical support, and Help Desk support.

System Center 2007 Configuration Manager Consultant Services
Augusta-Richmond County, GA MCSE Expert Certified SCCM 2007 Windows Server Deployment Computer Consultants

Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost productivity by making sure that operating systems and applications stay current, managing licensing, and reporting resource usage profiles so you can make smart buying decisions. Once your organization is ready to upgrade your SCCM 2007 device management solution, Progent can assist you to plan and carry out a smooth migration to SCCM 2012.

Intune Endpoint Protection Network Engineer
Configuration for Intune and Windows 10 El Paso

Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic case for utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure policies, plan and deploy pilot environments to confirm the benefits of Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.

Support and Help for Exchange 2000
Computer Consulting for Exchange 2003 in Sunnyvale

Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging systems for companies in the San Francisco Bay Area and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high availability, easy connectivity for remote and mobile users, time-saving administrative utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.

WatchGuard Firewall Security Group
Network Security Auditing for WatchGuard SSL VPN Hialeah

Progent offers consulting expertise for WatchGuard Firewall security products such as the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall security appliance that fits your network security plan and meets your IT budget. Progent can also help you to combine WatchGuard Firewall and WatchGuard SSL VPN products with security technology from other suppliers and offer a one-stop source for technical support, education, and security consulting.

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