Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

    Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

    Progent offers a variety of IT outsourcing services for small businesses in Vacaville, Fairfield, Suisun City and Dixon:


    24 x 7 Network Monitoring and Response Services

    Progent's 24 x 7 Network System Monitoring and Management keep your network under continual observation using remote monitoring tools based on the advanced NetIQ technology incorporated into Microsoft's MOM application suite. Progent can configure, monitor, analyze and respond to real-time system alerts in order to identify and fix potential issues before they impact your operations.

    Excel Support

    Progent's Excel consultants can help you create state-of-the-art Excel-based programs or provide one-on-one training in the latest features of Excel 2007 or Excel 20033. Progent's experts can help your company build and maintain a secure, robust IT infrastructure to support your Microsoft Excel solutions.

    Microsoft Windows Active Directory Support

    Progent's Microsoft-certified technical team members have extensive experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged AD objects, removal of legacy beta application configuration objects in production AD environment, and fixing of failed setups of AD and AD-integrated applications. Progent is also skilled in using “expert only” Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.

    Great Plains Consulting

    Progent can provide a Dynamics GP software consultant to maintain and improve your system. Progent can also help you design and implement an efficient migration to Great Plains Dynamics so that you preserve your information, enhance your security, enhance your analytics, take full advantage of Office support, and minimize business disruption by designing and following an efficient migration strategy.

    UNIX and Windows Integration Assistance

    Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve coexistence between Windows and Linux/UNIX/Solaris networks. SFU provides interoperability between Windows 2003 and various versions of UNIX and Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders over NFS and seamless password management in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX tools and shells, support for a single rooted file system, and a developers kit for porting applications.

    Disaster Recovery Consulting

    In case of a major natural disaster, a sound disaster recovery strategy can make the difference between a minor glitch in business continuity and a major catastrophe. Progent's disaster recovery experts can help you create business continuity plans, design a fault-tolerant network environment, and conduct realistic testing exercises.

    24x7 Support Packages

    By making sure that the appropriate equipment service contracts are in force and that your network has secure high-speed remote access, Progent's IT outsourcing packages set the foundation for quick resolution of hardware issues plus fast and cost effective technical support thanks to remote monitoring and troubleshooting. Progent can save you money by helping you create rules-based scripts that allow Microsoft Operations Manager take complex corrective actions which would otherwise require the manual intervention of technical personnel. When you need troubleshooting expertise from Progent's certified professionals, you will receive priority attention.

    Linux/UNIX Security Consulting Help

    If you have a mixed-platform IT environment that supports Linux/UNIX/Solaris and Windows servers and workstations, Progent can enhance network security by providing a CISSP and CISM-certified consultant to help your entire enterprise in a broad spectrum of security areas including security management practices, security architecture and models, access control systems and methodology, and business continuity planning.

    Progent White Paper: Why Outsource?
    We have put together a report that explains the advantages a small company can derive by outsourcing network management functions. To view this white paper and find out how outsourcing can reduce costs and enhance productivity, click Small Company IT Outsourcing Advantages.

    Progent offers 24x7 onsite computer help and IT outsourcing services in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

    If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay areaand you are in need of technical help, information technology outsourcing, or high-level services from a Progent engineer:

    Call 707-470-1313 or send email to information@progent.com
















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