Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent offers small and midsize businesses a variety of network support options highlighted on Progent's web site. The following links contain details some of the support services and advantages available for companies in Vacaville, Fairfield, Suisun City and Dixon:


Microsoft System Center 2016 Operations Manager Consulting

System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by providing centralized, mixed-platform monitoring of IT infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's consulting team offers advanced online and onsite support to assist businesses of any size to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist you to move to SCOM 2016 from older releases or from other monitoring products, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include resources based in public clouds by providing Azure integration and Amazon AWS hybrid cloud solutions.

Microsoft SQL Server 2014 Consulting and Development

Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services such as planning, deployment, management, troubleshooting, and application development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment. In case you are currently using Microsoft SQL Server 2014, Progent can assist your company to perform a smooth migration to SQL Server 2016.

Interactive Online Training for Desktop Applications

Progent provides live webinars for an array of desktop applications such as Microsoft Office and Office 365 Excel, Word, Publisher, Visio, Microsoft Dynamics GP, Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 8 and Windows 10. Webinar-based instruction offers the advantages of traditional in-person seminars, such as instant interaction between clients and teachers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of multiple trainees. Offered to individuals or classes of any size, virtual training permits the trainer to conduct the class from a remote facility while the clients can be dispersed throughout a campus or across the country. Progent's live online training deploys powerful teaching mechanisms such as virtual white boards, real-time questions, and shared applications. Sessions can be short and targeted to specific topics or longer in duration and broader in scope.

ProSight WAN Watch Infrastructure Management

Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for smaller organizations to map, track, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require important software patches, or resolving performance problems. Learn about Progent's entire ProSight series of value-priced managed services for small organizations

Exchange Server 2010 Migration Consulting

Progent can provide expert Microsoft Exchange 2010 upgrade consulting services such as end-to-end project management, site prep, project planning, cost estimates of new software licenses and hardware needed, suggested sourcing, system testing at a client's location or at Progent's test lab, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the old servers, and webinar training for client's IT staff and users.

Enterprise Project Management Consulting

For advanced project management assistance, Progent offers the services of veteran information technology experts with years of background as technology project managers for program development, business technology implementation, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level project managers offer advanced management skills to help enterprise clients to adhere to leading practices to ensure that development or deployment projects are successfully completed on time and within budget.

ProSight Data Protection Services Automated Backup and Recovery

ProSight DPS automated cloud backup and recovery services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read about the entire ProSight family of low-cost managed services for small businesses

Cisco Unified Communications Manager integration and troubleshooting

Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, functions as the heart of Cisco's communications and collaboration solution. Unified CM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX solution by integrating tightly with apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating Voice over IP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, designing UCS server failover systems for survivability, and integration with Exchange and Skype for Business.

Progent White Paper: Why Outsource?
Progent has published a white paper that summarizes the benefits a small organization can derive from outsourcing IT management services. To read this summary and find out the reasons outsourcing can control costs, streamline management, and enhance productivity, visit Small Company Information Technology Outsourcing Benefits.

Progent provides on-premises computer support, online consulting support, and optional 24x7 emergency assistance in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you require technical support, IT outsourcing, or advanced services from a Progent consultant, call 707-470-1313 or visit Contact Progent.
















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