Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent can deliver small businesses a broad range of IT outsourcing services highlighted on Progent's web. The following links contain details some of the services and advantages available for businesses in Vacaville, Fairfield, Suisun City and Dixon:


GIAC-certified Information Assurance Expertise and SIEM Planning and Operation

Global Information Assurance Certification was established in 1999 to certify the knowledge of computer security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the network security services addressed under GIAC certification such as evaluating network vulnerability, incident management and response, traffic analysis, web application security and SIEM solutions for compliance with government requirements for reporting security events.

NetApp SAN Storage Configuration and Maintenance Support

Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN environments efficiently based on best practices.

Citrix Desktop Virtualization Technology Consultants

Progent's Citrix virtual desktop consultants can assist you to plan, deploy, manage, and support a virtualized Windows desktop and application delivery solution by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's datacenter support experts can help you to manage and support a remote datacenter that features high uptime, advanced protection, and fast recovery. Progent's Citrix technology experts can also help you with additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

Dynamics GP 2015 R2 Consultants and Developers

Dynamics GP 2015 R2 introduces a new architecture that improves cloud readiness, supports the most popular handheld devices, permits single sign-on with Azure AD, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and hands-on experience to address the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.

Microsoft SCCM 2012 and SCCM 2016 Consulting

Progent's Microsoft-certified consultanting team can provide Microsoft System Center 2012 Configuration Manager planning and installation, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Intune expertise to consolidate and simplify the management of your PCs and web-facing mobile devices. Progent can assist you to migrate efficiently to Configuration Manager 2016 from an older change management platform or help you to modify your existing SCCM 2016 environment to accommodate your evolving IT requirements.

Progent Test and Training Lab

Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento, California is available for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network projects on schedule.

The ProSight Ransomware Preparedness Report

Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness to stop or recover rapidly from a ransomware incident. Progent will work with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup/recovery system that aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Exchange 2016 DAG Support Services

Microsoft Exchange 2016 Server enhances the speed and streamlines the implementation of Database Availability Groups, which offer automatic failover for maximum uptime. DAGs in MS Exchange 2016 reduce failover delay by an estimated 33% relative to Exchange 2013. Additional improvements include configuration defaults that enforce leading practices for data protection. Progent's Microsoft certified Exchange consultants can provide Database Availability Group expertise to assist you to design, deploy and administer a Database Availability Group solution the offers advanced protection for your Exchange mailbox servers.

After-hours Remote Support

Progent's low-priced after-hours online support program provides clients 24x7 availability of remote technical support from Progent's TRC. Support services available outside regular business hours include fixing issues with Microsoft-based servers, Microsoft Windows desktop troubleshooting, help with MS Office programs, system backup and recovery, and fundamental routing and switching help for Cisco technology.

Data Loss and Data Leakage Prevention Consulting and Email Content Filtering Technology

Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and preventing users from sending confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements such as HIPAA and Sarbanes-Oxley. Learn about the entire ProSight family of affordable network management outsourcing services for small businesses

Progent White Paper: Why Outsource?
Progent has written a report that explains the benefits a small organization can realize from outsourcing IT management services. To view this document and learn the reasons outsourcing can reduce expenses, simplify management, and enhance productivity, click Small Firm Information Technology Outsourcing Advantages.

Progent provides on-premises network support, online technical support, and optional round-the-clock emergency assistance in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you require technical assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 707-470-1313 or visit Contact Progent.
















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