Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent can provide small and midsize companies a broad range of IT outsourcing options featured on Progent's web. The following links contain details a few of the support services and advantages available for companies in Vacaville, Fairfield, Suisun City and Dixon:

SIP PSTN Trunks and CUBE Configuration Consultants

Progent's Cisco-certified SIP trunk experts and Cisco CUBE configuration experts can help organizations of any size to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable remote or on-premises support to assist companies to move efficiently to a modern unified communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP PSTN trunk.

Exchange 2010 IP Voice Expertise

Improvements in Exchange Server 2010 for software-driven voice messaging include speech-to-character preview for quickly searching your stored voice mail rather than playing back every message, digital attendants to answer callers and assist them to navigate your voice messaging system, programmable call answering processes to transfer or filter incoming calls depending on Caller ID or contact data, and text messaging alerts about unanswered calls or messages. Progent's Microsoft Exchange Server 2010 professionals can help your company to assess the business advantages and engineering challenges of swapping your current PBX solution with a telephony system based on Exchange Server 2010, design and deploy Microsoft Exchange Server 2010 with integrated voice mail functionality, and provide ongoing remote technical support and maintenance services to speed up your ROI for implementing Microsoft Exchange 2010's voice messaging technology.

Cisco Unity Connection and Unity Express (CUE) consulting

Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a converged voicemail platform that accelerates collaboration by offering flexible set of alternatives for retrieving voice messages within an environment that is simple to deploy and manage. Cisco Unity Connection allows you to access and manage your voicemail from your email inbox, browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting functions for small to mid-size businesses and enterprise satellite offices with up to 500 users. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your voice messaging solution continues to deliver the highest possible business value.

Microsoft Windows Server 2012 R2 Integration

Progent's certified Windows Server 2012 consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, create an enterprise-wide security strategy, automate network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan. If you are thinking about moving from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to assess the benefits of Windows Server 2016 for your business and design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Windows Hyper-V Consulting

Progent's Microsoft-certified Windows Hyper-V professionals can help you evaluate the potential advantages of Hyper-V-based server virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your line-of-business software, assess your network and server infrastructure for smooth performance with virtualization technology, help you to build Windows 2016 Hyper-V hybrid cloud/on-premises solutions or carry out a Windows Server 2012 R2 migration, educate your IT staff to monitor and administer Hyper-V, provide expert consulting help for improving the security of your virtual servers, design and validate disaster recovery processes that maximize network availability, and provide ongoing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

SQL Server 2016 Consulting Services

SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, uptime, mobile computing support, and built-in BI. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft certified SQL Server 2016 consulting experts can provide online and onsite expertise to assist businesses of all sizes to design, deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Data Backup/Restore Consulting Services

Progent's backup and restore experts can provide support for a broad array of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers expertise for leading data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Site Recovery Manager, and Oracle Solaris FLARs. Progent's consultants can help your company to implement, upgrade, or troubleshoot backup/restore systems for a variety of architectures such as local, remote, cloud-based, or hybrid. In addition, Progent's System Center 2012 Data Protection Manager consulting experts can assist you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments.

Business Intelligence Reporting Consulting Services

Progentís BI reporting consultants offer online and onsite expertise to assist your organization with any aspect of business intelligence reporting from debugging or modernizing reports to designing and deploying a comprehensive business intelligence environment. Progent's BI experts can help your company to support your current reporting system, assist you to upgrade databases and applications from a discontinued reporting product to a modern solution, and provide custom online training tailored to your individual needs. Progentís management reporting and analytics consultants can provide experience in all popular business analytics reporting and visualization tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

Progent White Paper: Benefits of Outsourcing
Progent has produced a white paper that explains the benefits a small business can realize from outsourcing IT support services. To read this summary and find out the reasons outsourcing can conserve costs, simplify administration, and maximize productivity, click Small Firm Information Technology Outsourcing Benefits.

Progent offers onsite computer support, remote troubleshooting support, and optional 24x7 urgent technical help in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you need computer support, information technology outsourcing, or high-level expertise from a Progent professional, call 707-470-1313 or visit Contact Progent.

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