Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent can deliver small companies a wide selection of computer consulting options featured on Progent's web. The following links describe a few of the support services and benefits Progent offers for businesses in Vacaville, Fairfield, Suisun City and Dixon:


Exchange 2013 DAG Consulting

A Database Availability Group known as a DAG is the basic element of high availability (HA) for Microsoft Exchange 2013 Mailbox servers. Introduced in Microsoft Exchange 2010, a DAG is a group of up to 16 Mailbox servers in which any DAG server can host a copy of an Exchange mailbox database from a different server in the group. DAG servers work together to recover unassisted from failures that affect mailbox databases. Progent's Microsoft certified Exchange experts offer Database Availability Group consulting services to help you plan, deploy and manage an HA environment for your Exchange mailboxes.

Dynamics GP 2015 R2 Consultants

Microsoft Dynamics GP 2015 R2 introduces a new architecture that enhances cloud integration, supports the most popular smart phones and tablets, allows one-time login with Azure Active Directory, and strengthens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the depth and breadth of technical skills and experience to address the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this powerful platform.

Office Access 2010 Application Programming

Progent's Microsoft Office Access developers and consultants can provide economical online support for all releases of Office Access including Access desktop and Access Web App and can provide expert support for application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom online training for Office Access application programming and database administration.

Microsoft Windows Server 2012 R2 Integration Services

Progent's certified Windows Server 2012 support experts can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network for local, multi-location, cloud-based, and hybrid environments, educate your IT management, team, develop an enterprise-wide security strategy, streamline IT management, help with application development, and generate and validate a DR/BC plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to assess the value of Windows Server 2016 for your business and design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Cisco Unity Connection and Unity Express (CUE) planning, deployment and troubleshooting

Cisco Unity Connection, a tightly integrated expansion of Cisco Unified Communications Manager, is a unified voicemail platform that facilitates productive collaboration by providing flexible set of alternatives for accessing voice messages within a framework that is simple to implement and administer. Unity Connection lets you access and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses (SMBs) and corporate satellite locations with up to 500 workers. Progent's Cisco-qualified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE solution delivers the highest possible business value.

Windows 8.1 Integration Services

Progent's certified Windows 8.1 experts can provide a range of IT outsourcing and co-sourcing services to assist companies of all sizes to install, administer, and support networks that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to create testing environments to assess Windows 8 and develop and execute Windows 8 deployment plans following proven methodologies. Progent's consultants can also provide Windows 10 planning and migration support.

Exchange 2016 Server Support

Microsoft Exchange Server 2016's streamlined architecture allows simpler installation and scale, more efficient utilization of hardware resources, and more effective management. Microsoft Exchange 2016 in addition offers closer integration with Office 365, compatibility with Microsoft Windows Server 2016, higher storage throughput, expanded data loss protection and recovery, more extensive support for smart phones and tablets, comprehensive browser-based administration, and a feature-rich Outlook web client interface. With Microsoft Exchange 2013 at end of life and Microsoft Exchange 2007 Server and Microsoft Exchange Server 2010 becoming legacy email environments, organizations should think about upgrading to Microsoft Exchange 2016 Server. Progent's certified MS Exchange 2016 experts can assist your company to assess the business benefits and risks of moving to Microsoft Exchange Server 2016; decide whether an on-premises, cloud-based, or hybrid deployment is the most sensible set up for your requirements; create and test a deployment plan that makes optimal use of your existing hardware and software; and execute an upgrade from your old Exchange technology to a unified messaging solution based on Microsoft Exchange 2016.

Microsoft SQL Server 2008 Consulting Services

Progentís Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server 2008 support. Microsoft SQL Server 2008 is a complete, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also assist your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2008.

VMware NSX Virtual Network Consultants

VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.

Spam and Virus Protection and Email Encryption Services

Email Guard is Progent's spam and virus security platform that uses the technology of leading data security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

White Paper: Advantages of Outsourcing
Progent has published a report that discusses the advantages a small business can derive by outsourcing IT support services. To view this white paper and find out how outsourcing can reduce expenses, streamline administration, and enhance productivity, visit Small Company Information Technology Outsourcing White Paper.

Progent offers onsite network assistance, online technical support, and optional round-the-clock emergency assistance in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you need computer help, IT outsourcing, or advanced services from a certified Progent consultant, call 707-470-1313 or visit Contact Progent.
















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