Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent can deliver small companies a wide selection of IT support services highlighted on Progent's web site. The following links describe some of the support services and advantages Progent offers for companies in Vacaville, Fairfield, Suisun City and Dixon:


Spam Protection and Email Encryption Services

ProSight Email Guard is Progent's spam and email virus security service that incorporates the technology of top data security vendors to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. Find out about Progent's complete ProSight portfolio of low-cost network management outsourcing services for small and medium-size businesses

Microsoft Dynamics NAV Software Integration, Development, and Troubleshooting

The latest edition of MS Dynamics NAV ERP offers powerful new features including Personalized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV software consultants offer software development, configuration and debugging support to help you to benefit from Microsoft Dynamics NAV. Progentís engineers can assist you to connect MS Dynamics NAV to other services and applications. Also, Progent can help your organization to design and utilize data warehouses so you can improve your knowledge of your business, acquire additional customers, refine your sales strategies, and form productive partnerships.

Exchange 2016 Planning

MS Exchange 2016's streamlined architecture allows easier installation and scale, more efficient utilization of hardware resources, and more effective management. Microsoft Exchange 2016 Server in addition provides closer integration with Office 365, support for Microsoft Windows Server 2016, higher storage performance, expanded DLP and recovery, improved interaction with mobile devices, advanced browser-based management, and a feature-rich web client. With MS Exchange 2013 support terminated and Microsoft Exchange 2007 Server and Microsoft Exchange 2010 Server turning into outdated messaging platforms, businesses have good reason to think about migrating to MS Exchange 2016 Server. Progent's Microsoft Exchange Server 2016 consultants can assist your company to evaluate the strategic advantages and costs of moving to MS Exchange 2016 Server; decide whether an on-premises, cloud, or hybrid data center environment is the most sensible choice for your requirements; design and document a deployment project that makes optimal use of your current hardware and software; and execute a migration from your old Exchange system to a messaging ecosystem based on Microsoft Exchange 2016 Server.

Microsoft Dynamics GP 2015 R2 Consultants

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, works with popular handheld devices, permits single sign-on with Azure AD, and strengthens security. Progent's certified Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to resolve the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful product.

Unified CM integration and troubleshooting

Cisco Unified Communications Manager (CUCM), formerly branded CallManager, is the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX solution by integrating tightly with applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager experts can assist with any facet of CUCM setup and debugging in areas that include integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Unity Connection and Unity Express (CUE) integration and troubleshooting

Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a unified voice messaging system that promotes collaboration by providing a variety of options for retrieving calls and messages within a framework that is easy to deploy and maintain. Unity Connection lets you access and manage your voice messages from your Exchange inbox, browser, Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and greeting services for small to mid-size businesses and enterprise branch locations with as many as 500 users. Progent's Cisco-certified CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your voice messaging solution gives you the highest possible business value.

White Paper: Reasons for Outsourcing
Progent has put together a report that explains the advantages a small organization can derive from outsourcing IT management services. To view this summary and learn how outsourcing can control costs, streamline management, and maximize productivity, visit Small Firm Information Technology Outsourcing Advantages.

Progent can deliver onsite IT help, online consulting support, and optional round-the-clock urgent technical help in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you are looking for computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 707-470-1313 or visit Contact Progent.
















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