Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent offers small and midsize businesses a variety of IT outsourcing services highlighted on Progent's web site. Below links contain details a few of the support services and advantages Progent offers for businesses in Vacaville, Fairfield, Suisun City and Dixon:


Lync 2013 Experts

Lync 2013 allows businesses of any size to create a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts can assist you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your IT team and end users. Progent has expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients, Word and PowerPoint.

Amazon Marketplace Web Service (Amazon MWS) Developers

Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

Windows 7 Migration Help

Progent's certified Windows 7 upgrade consultants can help you to administer and maintain Windows 7 devices. Progent's consultants can also show you how to assess the likely business value of moving to Windows 8.1 or Windows 10. If you decide that it makes sense for your business strategy to upgrade, Progent's Windows 8 upgrade consultants and Windows 10 deployment experts can assist you to design and execute a smooth deployment of Windows 8.1 or 10.

Office and Office 365 Consulting and Training

Progent's Microsoft Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers fast return on investment and enables better business results. Progent can assist you to integrate Office or Office 365 apps with each other and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also help you resolve compatibility problems between various releases of Microsoft Office desktop and offers live online Office and Office 365 training to individuals or teams.

Windows Server Failover Clustering Consulting

The failover clustering technology incorporated into the latest editions of MS Windows Server has been radically redesigned to streamline the deployment, setup, and administration of clusters and to offer improved levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster verification, easier configuration and installation, improved cluster administration, redesigned cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, more storage and RAM capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can help you assess the advantages of failover clusters, plan and execute a deployment, educate your IT staff to manage your cluster environment, provide continuing consulting and technical help services, and produce and test a disaster recovery plan.

Video Conferencing and Telepresence Consulting Support

Progent can provide the support of an accredited video conferencing engineer with an extensive background integrating products from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your IT system. Progent also offers the services of network infrastructure engineers who can help businesses of any size to build and troubleshoot a network that provides the speed, dependability, protection, and expandability required to accommodate your video conferencing/telepresence solution.

Windows Hyper-V Consulting

Progent's certified Windows Hyper-V engineers can help you evaluate the possible benefits of Hyper-V-based server virtualization for your company, perform pilot installations to verify Hyper-V's compatibility with your production applications, evaluate your network architecture for optimal operation with virtual server solutions, help you to build Microsoft Windows 2016 Hyper-V hybrid cloud solutions or carry out a Microsoft Windows Server 2012 R2 migration, train your network management staff to monitor and manage Hyper-V, offer expert consulting help for enhancing the security of your virtual machines, establish and validate business continuity processes that optimize network uptime, and deliver ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.

Cisco VoIP Phone and Video IP Phone Integration and Troubleshooting

Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

White Paper: Why Outsource?
Progent has produced a white paper that explains the advantages a small business can derive from outsourcing IT administration services. To read this document and find out the reasons outsourcing can conserve costs, streamline administration, and maximize efficiency, visit Small Company IT Outsourcing Advantages.

Progent offers on-premises computer help, online troubleshooting support, and optional round-the-clock emergency assistance in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you are looking for technical support, information technology outsourcing, or top-level expertise from a certified Progent professional, call 707-470-1313 or visit Contact Progent.
















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