Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

  • Sharpen management's focus
  • Improve operating costs and performance
  • Make internal resources free for business-critical tasks
  • Facilitate regular access to top IT consultants
  • Supplement in-house resources with appropriate outside experts

Progent's experience providing IT outsourcing to small businesses allows Progent to offer an IT outsourcing solution that makes sense for your current business and establishes a solid foundation for growth. Progent's IT outsourcing services do not require a long-term contract nor an ongoing retainer for support services provided during regular business hours. In addition, Progent's varied and deep technical skills offer a level of responsiveness and efficiency that can't be met by an individual consultant or a small consulting company.

Progent can provide small organizations a variety of computer consulting options highlighted on Progent's web site. The following links contain details some of the services and advantages provided for businesses in Vacaville, Fairfield, Suisun City and Dixon:

Disaster Recovery/Business Continuity Planning

Progent's disaster recovery experts can help you design a disaster recovery plan in case of a catastrophic network outage. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing so that when a disaster takes place, you reduce network downtime. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, high-availability network solution that takes into account availability issues involving a broad array of network technologies and procedures. Progent's business continuity specialists can help your company to prepare for the broader problems related to keeping your business operational after a catastrophe by addressing not only IT concerns but other problems like notifying critical personnel, locating alternate office space, acquiring replacement vehicles, finding temporary employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery experts can show you how to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Microsoft Windows Virtual Desktop Help

Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies client access, improves responsiveness, strengthens data security, unifies administration, and offers an almost transparent client environment. Progent's desktop virtualization engineers can help your company to evaluate the business benefits of Microsoft's virtual desktop solutions, configure pilot and production deployments, optimize your network infrastructure to support virtualized clients efficiently, assess and resolve security issues, and train your IT administrators to utilize best practices to gain maximum payback from client virtualization.

Cisco Unity Connection and Unity Express (CUE) consulting

Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager, is a unified voicemail platform that facilitates teamwork by offering a variety of alternatives for accessing voice messages within an environment that is simple to deploy and administer. Cisco Unity Connection lets you read and manage voicemail from your email inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant services for small to medium businesses (SMBs) and enterprise branch locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment delivers the highest possible business advantage.

MySQL Programming and DBA Services

Progent's MySQL application developers and database administrators offer affordable remote database administration or application development support and can assist businesses of any size to integrate and support MySQL within a reliable IT infrastructure that provides advanced speed, expandability, and protection. Progent also has proven skill helping businesses to port applications from an Oracle environment to MySQL.

Cisco Aironet 802.11ac Wi-Fi Access Point Configuration Help

Progent's Cisco-certified wireless consultants can help you to migrate to Aironet wireless access points and Cisco wireless controllers that comply with the recently approved 802.11ac Wi-Fi specification, enabling you to triple the speed for your Wi-Fi LAN while extending the coverage area.

Video Conferencing and Telepresence Consulting Services

Progent offers the support of an accredited video conferencing engineer with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the business value of your information system. Progent also offers the services of infrastructure engineers who can assist companies of all sizes to build and troubleshoot a network that provides the speed, dependability, protection, and expandability required to accommodate your telepresence environment.

Spam and Virus Filtering and Email Encryption Services

ProSight Email Guard is Progent's spam and email virus security service that uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Learn about the complete ProSight family of low-cost outsourced network management services for small and mid-size businesses

Windows Active Directory Assistance

Progent's Microsoft-certified technical staff have extensive knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost Active Directory objects, clean-up of test application configuration objects in on-line Active Directory environment, and restoration of failed installations of Active Directory and AD-integrated software. Progent is also skilled in working with “expert only” AD utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can help businesses to design and implement deployments of AD Domain Services by delivering Microsoft Windows Server 2008 R2 integration services, Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.

ProSight LAN Watch Server and Desktop Monitoring Managed Service

ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your network. Read about Progent's complete ProSight family of affordable managed services for small and medium-size businesses.

Juniper Consulting

Progent's Juniper-certified network engineers can assist you to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated products to current releases. Progent's Junos OS engineers offer support for Juniper's flagship network operating system to help your business to simplify the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a mix of Juniper's software platforms.

Progent White Paper: Reasons for Outsourcing
Progent has produced a white paper that summarizes the advantages a small business can realize from outsourcing network administration services. To view this document and learn how outsourcing can control expenses, streamline administration, and maximize productivity, click Small Business IT Outsourcing Benefits.

Progent provides on-premises network assistance, online consulting services, and optional round-the-clock urgent assistance in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you need computer support, information technology outsourcing, or top-level expertise from a certified Progent professional, call 707-470-1313 or visit Contact Progent.

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