Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Small businesses in Contra Costa County adopt IT outsourcing in order to control IT budgets and improve productivity. IT outsourcing offers small companies the ability to work regularly with expert consultants without having to hire additional full-time IT staff. Outsourcing lets you focus on strategic business issues rather than constantly dealing with network management and support.

Small businesses are becoming increasingly attracted to IT outsourcing because they feel growing pressure to contain IT budgets and to optimize the productivity of their information system. According to surveys, small businesses expect IT outsourcing to:

  • Focus management on vital business issues
  • Reduce operating costs and improve productivity
  • Free up internal resources
  • Provide access to experienced IT consulting professionals
  • Supplement in-house resources with outside experts

With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free for support services provided during regular business hours. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants, small consulting firms. or consumer-focused support arms of major computer makers.

Progent offers small and midsize companies a wide selection of computer consulting services featured on Progent's web. Below links describe a few of the services and advantages available for businesses in Contra Costa County:


Configuration and Debugging Help with ASA 5500-X Firewalls with Firepower Services

The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft SharePoint Server 2013 Support Services

Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical know-how to assist businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid configuration is best suited for your company; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 deployment.

Wireless Site Survey

Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN customized for your facilities, providing you a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite wireless survey features onsite walkthroughs, spectrum and security assessment of your existing WLAN, analysis of your buildingís floor plans, testing for radio frequency contention, signal propagation modeling, identification of optimum locations for customer-specified WAPs such as Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report describing the new wireless network.

Ubiquiti UniFi Wi-Fi Access Points Consulting Services

Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed across multiple venues with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can help your organization to determine the benefits of UniFi products for your business and help you to design, deploy, administer, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

Microsoft Exchange 2013 Planning

Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact vital areas like manageability, availability, compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can deliver online or on-premises support to help you manage, tune and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date release of Exchange Server in a local, cloud-hosted, or hybrid deployment.

Configuration Manager 2016 Cloud Integration

System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, enables safe end-user self service, and delivers a common control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

ProSight ESP Unified Physical and Virtual Endpoint Protection

Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

Cisco Unified Communications Manager and CallManager Consulting

Progent offers remote or onsite access to a certified CCIE engineer to assist you to plan, install, administer and repair converged communications environments supported by Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience helping companies of all sizes to create advanced collaboration solutions by providing services such as Unified Communications Manager (Unified CM) and CallManager planning and deployment, VoIP and IP video phones setup, and Cisco wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of UC applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center, and Unified Attendant Console.

iPhone Integration and Management

Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT system.

MySQL Programming and DBA Consulting

Progent's MySQL software programmers, database architects, and DBAs can provide affordable online database administration or application programming services and can help businesses of all sizes to integrate and support MySQL in a reliable IT environment that offers high levels of performance, expandability, and security. Progent also has experience helping companies to port applications from an Oracle environment to MySQL.

Skype for Business Support

Progent's Microsoft-certified Skype for Business experts can provide remote and onsite expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.

White Paper: Advantages of Outsourcing
Progent has put together a white paper that summarizes the advantages a small company can derive from outsourcing network administration functions. To view this document and find out how outsourcing can conserve expenses, simplify administration, and maximize efficiency, visit Small Firm IT Outsourcing White Paper.

Progent offers onsite network assistance, phone-based troubleshooting services, and optional 24x7 emergency assistance in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you need technical assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.
















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