San Francisco East Bay Walnut Creek, Concord, Martinez, Lafayette:
Small Business IT Outsourcing Services How Outsourced IT Support Services Makes Sense
Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Small businesses in Contra Costa County adopt IT outsourcing in order to control IT budgets and improve productivity. IT outsourcing offers small companies the ability to work regularly with expert consultants without having to hire additional full-time IT staff. Outsourcing lets you focus on strategic business issues rather than constantly dealing with network management and support.
Small businesses are becoming increasingly attracted to IT outsourcing because they feel growing pressure to contain IT budgets and to optimize the productivity of their information system. According to surveys, small businesses expect IT outsourcing to:
Focus management on vital business issues
Reduce operating costs and improve productivity
Free up internal resources
Provide access to experienced IT consulting professionals
Supplement in-house resources with outside experts
With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants, small consulting firms. or consumer-focused support arms of major computer makers.
Progent offers small and midsize businesses a variety of network support services highlighted on Progent's web site. Below links contain details a few of the support services and advantages Progent can provide for businesses in Contra Costa County:
Offsite data backup is central to any serious disaster recovery plan. Progentís affordable Offsite Data Protection Manager Backup Service incorporates the power of System Center Data Protection Manager with the state-of-the-art security features of the Herakles co-location center to provide continual, non-disruptive offsite backup for as much as 2.5TB of data from one or several of your Windows servers. Progent's managed service offering includes all setup, management, and monitoring required for a complete offsite data backup system.
Progentís business reporting professionals offer expertise in Crystal Reports, FRx, Access, Microsoft Management Reporter, and SQL Server Reporting Services reporting software. Progent can help you support, enhance, and fix your existing reporting system, design and publish new reports that automatically incorporate information from a variety of sources, migrate reports from a legacy reporting platform to a new one, and deliver custom online training designed to meet your individual needs. Progentís reporting consultants can be especially helpful in assisting you to combine information from various data repositories including Access, Excel, XML, OLAP, SQL and a wide range of accounting tools and enterprise planning software.
Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines client connectivity, enhances responsiveness, strengthens security, centralizes administration, and provides an almost transparent client experience. Progent's desktop virtualization engineers can help your company to assess the business benefits of Microsoft's desktop virtualization technologies, set up pilot and on-line environments, improve your system architecture to support virtualized desktops effectively, evaluate and resolve security problems, and educate your network administrators to utilize best practices to gain maximum payback from desktop virtualization.
Progent's Microsoft-certified experts have deep knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of legacy software configuration objects in on-line AD systems, and repair of failed setups of AD and AD-dependent software. Progent is also experienced in using ďexpert onlyĒ Active Directory utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can assist businesses to plan and install configurations of Active Directory Domain Services by delivering Windows Server 2008 R2 consulting services and Windows Server 2012 consulting services.
Progent can deliver a wide array of cost-effective desktop support services to assist you business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows, Mac OS X, or various versions of Linux. Progent's desktop services include remote and on-premise help and range from emergency help to complete outsourcing of desktop management and support.
Progent offers the support of BlackBerry-certified professionals who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-qualified experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.
Microsoft Lync Server 2010 and its predecessor Office Communications Server 2007 make it easy for workers to communicate with colleagues immediately, dependably, and from within any program. Applications controlled by Microsoft Lync Server 2010 and Office Communications Server include VoIP, web conferencing, and enterprise-class IM. Progent's certified Lync Server engineers and MS Office Communications consultants can assist your company to design and integrate a Lync Server 2010 or a Microsoft Office Communications Server deployment so that your organization can get all the benefits of its powerful features. Progent can in addition show you the ways Microsoft Lync Server 2010 and Office Communications Server interact with other components of Microsoft Office so that workers using applications such as Office Outlook, Microsoft Excel, Word, or collaborative sites like SharePoint can take advantage of IM from within those applications.
Progentís Technical Response Center provides urgent and routine online service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. (Take a look at Progent's customer testimonials). Progent's certified support experts can help customers to troubleshoot and repair network issues without the cost or delay of travel for onsite service calls. Progent provides a convenient, web-based registration procedure for new customers to address urgent situations and Progent charges by the minute with no sign-up fees or minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISA-certified security professionals.