With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:

	Disaster Recovery Consultants		In the event of a major natural disaster, a sound disaster recovery strategy can make the difference between a minor glitch in business continuity and a major catastrophe. Progent's disaster recovery experts can help you design business continuity plans, design a fault-tolerant network infrastructure, and perform realistic test exercises.
	Wireless Consulting		Progent's wireless consulting includes conventional WiFi infrastructure but can also assist you with wireless bridges, which provide a fast and affordable way to establish secure, high performance data connections between office buildings. This can avoid the outlay of an extra private circuit, provide an emergency failover communication link, or act as an inexpensive data backhaul. By reducing setup costs and eliminating, recurring charges associated with standard T1, E1 or DS-3 lines, wireless bridges usually pay for themselves in less than a year.
	Server Clustering		Progent offers Windows 2003 Server experts to help your company implement clustered server environments that can potentially provide 100% application availability, even for normal IT maintenance functions. This high-availability is possible because a single server in a clustered environment can be brought down for maintenance work without impacting users. Clustering also allows admin personal to implement critical security updates during normal business hours without reducing user productivity.
	Windows and UNIX Coexistence Support Services		Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve coexistence between Windows and Linux/UNIX environments. SFU provides interoperability between Windows 2003 and various versions of UNIX and Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders over NFS and seamless password management in native Microsoft Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a developers kit for porting applications.
	Web Development Support Services		If you want to revamp your company web site, develop internal information sharing portals for applications such as human resources or employee training, establish a powerful web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide talented and experienced web site architects and developers. Progent's experts can also help you build and manage a secure, robust server and network infrastructure, including remote and wireless connectivity, to leverage your web applications.
	Service Reporting Documentation		Progent's highly evolved service reporting standards produces detailed documentation for all delivered services. Every Progent staff member has full access to all details of services delivered by any staff member to every client. This record of problems and resolutions, as well as false alarms and missteps, is organized as an quickly accessible and searchable internal database that allows Progent's consultants to share their experiences company-wide so that the overall efficiency of Progent's support grows over time.
	Microsoft ISA 2004 Consulting		Progent's Microsoft-certified team members have extensive expertise designing Microsoft-based security solutions for network environments with multiple sites, telecommuters, and mission-critical eCommerce applications. Progent's consultants can help your small business plan and implement a configuration of ISA 2004 that supports your business requirements without adversely impacting your network.
	SharePoint Portal Server Application Development		Progent's Microsoft-certified staff can help you evaluate the business case for using SharePoint Portal Server 2003, provide configuration and deployment support, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint, develop a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support services.
	Network Security Experts		Managing and coordinating anti-virus protection, detection and defense along with the recovery of mission-critical systems requires comprehensive effort that entails a variety of tools, procedures, and policies. Progent's CISSP and CISM-certified staff can help you at any level in your efforts to defend your information system, from security audits to creating a comprehensive security strategy. Progent offers affordable hourly or contract service to help small companies set up and maintain secure networks based on Microsoft Windows and Cisco technology.
	Software Development Consulting		Progent offers in-depth consulting expertise in specific application areas, allowing you to tailor fast, affordable and comprehensive IT applications that fit the unique needs of your organization. Progent's software designers can help you tailor Microsoft's major eCommerce-capable software including Microsoft Business Solutions-Axapta ERP Software, Microsoft Business Solutions–Navision Business Software, Microsoft Business Solutions–Small Business Manager, and Microsoft Business Solutions-Solomon.

Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that explains the advantages a small business can realize from outsourcing IT administration services. To read this summary and find out how outsourcing can control costs and enhance efficiency, visit Small Business Information Technology Outsourcing Benefits.

Progent offers 24x7 onsite computer help and IT outsourcing services in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you need technical help, IT outsourcing, or professional services from a certified Progent engineer:

Call 925-362-2400 or send email to information@progent.com