OS X, Linux, Solaris Expertise Solaris Consultants: Sun Solaris Security Support
If your business has a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-qualified security specialists can assist your whole organization in a broad array of security areas such as security management practices, security design and strategies, access management products and techniques, applications development security, business processes security, physical security, communications, network and web security, and disaster recovery preparedness. CISM and CISSP stipulate the core competencies and worldwide standards of knowledge that network security professionals are required to master. These certification provide executive management the confidence that consultants who have achieved their CISM or CISSP certification have the experience and knowledge to deliver world-class security management and consulting help.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the Firefox X Core series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall security product that fits your security strategy and is within your computer budget. Progent can also help you to combine WatchGuard Firewall and WatchGuard SSL VPN devices with protection products from other vendors and provide a one-stop source for technical help, education, and security consulting.
Progent's certified Systems Management Server consultants have extensive experience helping small and mid-size businesses save time and money by deploying Microsoft SMS 2003 to streamline configuration and change processes. Progent can help you use Systems Management Server 2003 to minimize change and configuration administration expenses, enhance system security, improve productivity by keeping software up-to-date, ensure compliance with product licenses, and track software usage profiles to help you arrive at smart purchasing choices. Progent can show you how to benefit from SMS 2003's money-saving features for automated software installation and application installation, security update management, asset management, and software and hardware inventory control. Progent's experience with remote support can further amplify the financial advantages of Microsoft SMS 2003 and Progent's CISSP-certified engineers and CISM-certified security professionals can show you how to create a complete security plan that uses the powerful security features of Systems Management Server. Progent also offers high-end support for Microsoft Operations Manager (MOM), which is a key component of Microsoft's System Center 2005 solution for automated information system management.
Progent’s Microsoft qualified consultants offer small and midsize companies expert consulting services for Microsoft Operations Manager (MOM 2005) and Microsoft Operations Manager 2000. MOM 2005 offers open and scalable enterprise-class system management by featuring comprehensive event management, 24x7 monitoring and alerts, reporting and trend analysis, and network and program-specific heuristics and routines to increase the manageability of Windows Server System networks. Through built-in application intelligence, Microsoft MOM 2005 allows you to isolate your IT reliability problems before they become disasters, increase the efficiency of your IT operations via actionable best practices, and support your IT operations and senior management through sharing critical service level and performance information. Progent’s MOM consulting experts have broad field-proven experience with MOM 2000 and MOM 2005 and can help your business deploy and customize MOM in order to optimize the reliability and efficiency of your IT system.
Progent offers high availability load balancing support covering network load balancing, load balanced program, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's pricing policy is to bill for phone support and in-person help by the minute. Consequently, you are invoiced only for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no startup charge and requires no retainer. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you won't be tempted to allow minor problems to fester.
AT&T is the outgrowth of the combination of Southwestern Bell, AT&T, Pacific Bell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and provides a wide range of data services including AT&T ADSL, T1, and ISDN for high-speed data and SBC Bonded T1, Frame Relay, and Asynchronous Transfer Mode for enterprise businesses. AT&T IP Flexible Reach includes SBC VoIP solutions for nationwide companies to unify PBX functions. Progent has an agent agreement with AT&T and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you integrate AT&T carrier services to build an enterprise-class, integrated communications network on a small-business budget.
Progent's Microsoft certified experts offer three ways to help medium-size and large companies create an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses sift through the various high-quality Help Desk application programs available and decide which products may be excessively expensive, lack key capabilities, or align badly with your company's corporate culture. Progent also offers short-term staffing for organizations who need to reinforce their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed workers.
Progent's fault tolerant support services for small company IT systems provides Microsoft and Cisco-certified network experts who can show you how to deploy clustered servers to build a robust network that includes essential technologies and processes for line-of-business environments. Progent’s high-availability system consultants can show you how to create non-stop IT systems by planning and integrating the growing line of Microsoft Windows Cluster servers. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how to create your non-stop environment around Microsoft Windows Server 2003 Cluster, Progent’s consulting experts can help configure a system architecture with features such as fault tolerant Internet access, system load balancing, fault tolerant data center planning, fault tolerant interoffice connectivity, high-reliability multi-site networks, and fault-tolerant disaster recovery.
Progent’s staff of Microsoft and Cisco qualified consultants average longer than a decade of hands-on professional background, in the trenches of network service, executing a wide variety of technical tasks for an extensive array of customers. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting staff. This ensures that you get not just world-class IT skills, but also a consultant with field-tested methods for using technical knowledge to fix real-world IT problems efficiently.
Progent’s Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft ISA Servers. Microsoft's ISA Server contains an advanced application-layer aware firewall that can protect your IT network from attack by external and inside threats. ISA Server provides thorough examination of Internet protocols such as HTTP, which enables ISA Server to uncover many threats that can get by traditional firewalls. The combined firewall and VPN structure of ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Microsoft ISA Servers. ISA Server is offered in a number of editions including the ISA 2006 or 2004 Enterprise Edition and the ISA 2006 and 2004 Standard Edition. Progent’s ISA Server consulting staff can also help you configure Microsoft Proxy Server and migrate from ISA 2000 Server to the newest versions of Microsoft ISA Server.
Progent offers IT support for medium size businesses who have 50 to 250 system clients. The medium size business or work group has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and support access practices of large outside support organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT network whose advanced technology and capability are frequently similar to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, dramatically reduces the network support costs of an SMB while offering the small organization with enterprise-level service from certified, world-class consultants with background in a wide range of midsized business technologies. If your mid-sized company or small business is searching for the quality of network support needed by a medium size office without budgeting enterprise costs, you need Progent.
