If your business information system is based mostly on Microsoft Windows products but also depends on some business applications running on UNIX or Linux, Progent can help you to incorporate your technology mix into a unified network that allows all your OS platforms to work together for simpler management, transparent connectivity, superior availability, improved throughput, and tight security.

For multi-operating system environments, Progent's integration, support, and troubleshooting services include:

  • Network Architecture Integration and Support
    Progent's authorized Microsoft-certified engineers and Cisco support experts can help you to configure a secure system infrastructure that permits both UNIX and Windows users to share information and services. Progent's Microsoft Active Directory consultants are accredited experts in planning, installing, and troubleshooting complex Active Directory installations. Progent offers expertise in configuring and maintaining Cisco routers, switches, VPN appliances, wireless interfaces, and storage networking solutions. Progent can also show you how to stop the proliferation of physical servers and leverage your existing fault-tolerant hardware by implementing a virtual architecture with advanced software such as Virtual Server.

  • Consulting for Windows Services for UNIX and SUA
    Progent can help you to deploy Microsoft Windows Services for UNIX (SFU) and Subsystem for UNIX-based Applications (SUA) to achieve coexistence between Microsoft Windows and UNIX environments. SFU allows integration between Windows 2003 Server and various versions of UNIX including Solaris 10, HP-UX, IBM AIX, and SGI/Irix. Microsoft Windows Services for UNIX (SFU) permits you to share MS Windows folders and files across the Network File System and offers enhanced authentication in native Microsoft Windows 2003 Server Active Directory environments. SFU includes Microsoft's Interix application and scripting environment, which delivers a full set of UNIX tools and shells, support for a single-rooted file architecture, and a SDK for migrating application software.

  • Online Server Monitoring and Management
    Progent's Microsoft System Center Operations Manager 2007 consulting expertise can maximize your network’s reliability, performance, and security via proactive network monitoring. Progent’s experience with Microsoft SMS and Microsoft RIS can help you to automate Windows desktop and application setup. Progent’s network monitoring specialists can also utilize a set of UNIX-based network monitoring tools including as Nagios and MRTG to help you to repair or enhance your network architecture.

  • Remote Network Support and Repair
    Progent's Online Technical Help and Troubleshooting services offer the best return for your IT service investment. Sophisticated remote connectivity technology and skilled support specialists and engineers together enable Progent to solve the majority of IT issues without wasting time and money by traveling to your site. Progent is a pioneer in delivering remote IT support and has developed a large virtual network of support experts who have provided fast and low-cost solutions to thousands of companies in all states in the country.

  • On-site Technical Support
    Progent's technical support specialists have delivered effective on-site technical help to companies in the Northern California for over 18 years. The background of Progent's Microsoft and Cisco-certified network support personnel can assist you to resolve tough infrastructure, messaging, or security problems that call for the experience and engineering depth of a seasoned support organization. Progent can provide in-person service in Northern California and in key cities throughout the country.

  • Help Desk Outsourcing
    Progent's Help Desk Outsourcing Services are intended for businesses who have to work within a limited information technology budget yet who require fast access to a Help Desk with expert phone support and complete escalation capability. Important features include help desk call center phone service for desktop help and network troubleshooting, safe remote access to permit Progent's technical experts to observe precisely what your clients experience in order to fix issues rapidly, and expert prioritization and problem escalation.

If you are looking for consultants to assist you to integrate legacy Solaris-based computers with your Windows network, call Progent at 800-993-9400 or visit Contact Progent.

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