For small business computer networks located throughout the state of South Carolina, Progent's Microsoft qualified technicians can deliver phone assistance and remote troubleshooting to fix your network issues quickly and cost effectively. Progent has developed enterprise-level expertise, advanced software utilities, and support knowledge bases to identify and fix network problems while avoiding the high cost and delays associated with onsite technical service visits.

If your South Carolina business is situated beyond the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your local network systems support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís team of network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a broad range of customers. This means you get not only the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.

Business Intelligence Reporting Consulting and Development
Progentís business information reporting experts offer online and on premises consulting to assist you with any phase of business intelligence (BI) reporting from debugging or modernizing reports to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to support your existing BI system, help you to migrate databases and applications from an outdated reporting platform to a modern solution, and provide custom online training tailored to your specific needs. Progentís management reporting and analytics consultants can provide expertise in the leading BI reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.

Windows 8.1 Migration and Integration
Progent's certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist companies of all sizes to deploy, administer, and support networks that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment plans based on proven methodologies. Progent's consultants can also provide Windows 10 migration help.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento includes a collection of advanced computers and network infrastructure that can be used remotely or on site to accommodate system testing, evaluations, capacity modeling, forensics, business continuity simulation, education, and additional reasons to help Progent's customers succeed with major IT initiatives.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Progent's Online Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of online services to assist you to plan, develop, test, install, manage, and troubleshoot business applications powered by any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest versions of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent offers on-demand support to clients looking for a fast fix to a stubborn problem related to Office Excel and Progent also offers full project management support for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective online training for Office Excel can be customized to meet the special requirements of individual users or groups.

Easy Engagement and Pricing Model
Progent makes it simple to be a customer. Progent requests no complex contracts, no minimum commitments, no retainers, and no minimum job fee for services performed during normal business hours. All service time is fully documented and invoiced to the precise number of minutes utilized. By-the-minute billing eliminates situations in which customers are charged big bucks for fast repairs. You are charged only for the support you are provided.

Wide and Deep Expertise with Business Information Networks
Progentís team of close to 100 computer network consultants means clients can take advantage of the leverage of over a thousand years of combined experience and shared knowledge to repair the most troublesome network problems. Progentís certified network consultants possess the experience to identify solutions quickly and implement them cost effectively.

ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable and more secure Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with data security standards, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and higher availability. For details about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and install a Wi-Fi wireless network customized for your facilities, providing your business a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite survey includes physical inspection, spectrum and security assessment of your existing wireless network, evaluation of your buildingís layout, testing for radio frequency contention, RF propagation modeling, selection of the best placement for customer-specified Wireless Access Points including Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a comprehensive report describing the new wireless network.

Microsoft Office Access Software Programming
Progent's Microsoft Office Access developers and consultants offer economical online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced support for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Access programming and DBA services.

Web Development Services
If you want to revamp your company Web site, develop internal web sites for functions like HR or employee training, establish a standout Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's consultants can also help your company to host your web environment by designing and managing a protected, dependable server and connectivity environment that includes remote and mobile connectivity. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web authoring platforms. For database-intensive web applications, Progent offers the services of certified SQL Server programmers, Oracle programmers and DBAs, and MySQL experts.

Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange Server 2010 consultants can help you to evaluate the benefits of Exchange Server 2010 for your business and can help you to design and execute an economical migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2000 that will provide quick ROI by improving your productivity, cutting the expense of hardware and support, simplifying management, and integrating your key communications technologies.

64-bit Computing Migration Help
Progentís 64-bit migration specialists can assist your organization to enhance your application servers and workstations affordably from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of upgrading to 64-bit computing, design an economical migration process that minimizes operational disruptions, and deliver responsive online support to assist your company to install 64-bit operating systems and application software on your existing hardware. Progent's Microsoft-qualified processing engineers can help you to integrate the 64-bit editions of Microsoft platforms like Windows Server 2008, SQL Server, Windows 7, and Office Excel.

Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can help you to migrate to Aironet wireless access points and Cisco wireless controllers that comply with the recently approved 802.11ac Wi-Fi specification, making it possible to get three times the speed for your wireless network while expanding the area covered.

Linux Support and Windows/Linux Integration
If your organization's network mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient network that allows all your platforms to coexist for easy administration, transparent data exchange, high availability, enhanced throughput, and tight security. If you are creating Linux based-software on a network that incorporates Microsoft Windows-based servers, workstations, and applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value expertise.

Expert Wireless Engineering and Support
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can help your IT team to design, deploy, administer and repair wireless solutions that are secure, resilient, expandable, easy to manage and use, ready to support your vital applications, and transparently integrated into hybrid cloud networks. Remote and onsite expertise offered by Progent span a selection of wireless technologies and include smartphone management, Wi-Fi network infrastructure design and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent computer support expert for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Computer Support.

© 2002- 2018 Progent Corporation. All rights reserved.