For office computer networks located throughout the state of South Carolina, Progent's Microsoft authorized technical team members can deliver online help and troubleshooting to resolve your network systems problems quickly and affordably. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support knowledge bases to identify and resolve network problems without the expense and delays normally associated with onsite service visits.

If your South Carolina business is situated beyond the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby computer support options may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the task, but a professional with field proven methods for applying those skills to deliver efficient network solutions.

PC Desktop Support Services
Progent's desktop support staff can help your company to install PCs, laptops, or wireless devices individually or assist your business to design and execute a company-wide move to a new edition of an OS or an updated release of a key end-user program. Progent's certified desktop consultants can install titles from Microsoft's Office line of productivity software or Microsoft Dynamics financial and customer relationship products on your workstations so they integrate efficiently with other Microsoft programs, products from third-party vendors, database servers, and key services network-wide. As an example, Progent can configure Microsoft Outlook on a desktop or notebook to match both the usage profile of your employee and the security policies of your business. Progent can also provide on-line and on-site technical support for workstations.

ProSight Systems Watch Automated Server and Desktop Monitoring
ProSight Systems Watch is Progentís server and desktop monitoring subscription service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the state of vital computers that power your information system. When ProSight Systems Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your network.

Full Array of Security Help
Progent's CISA, GIAC, and CISSP certified security consultants can help you to perform complete security assessments, restore operations quickly from virus attacks, configure firewalls, configure safe mechanisms for off-site and mobile access, deploy spam and virus filtering and email encryption, and develop a company-wide security strategy built around 24x7 automated network monitoring.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers proven virtual server platforms, a state-of-the-art datacenter facility, and the technical experience of Progent's Microsoft Gold Certified engineering staff to provide small companies a comprehensive network outsourcing solution that improves system dependability and protection, eliminates management overhead, and saves money. Under Progent's Private Cloud Hosting model, the client retains ownership of the data, the OS platforms, and the software applications. Since the system is virtualized, it can be moved instantly to a new hardware environment without lengthy and chancy reinstallation and configuration. With Private Cloud hosting, your network is not kept captive to a specific hosting service.

IT Support for Local Governments and School Districts
Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and schools throughout the United States. Progent is among the pioneers in providing advanced online IT consulting and has provided network solutions to organizations in all 50 states. Progent's remote network support for local governments saves travel expenses and resolves issues faster than on-premises support.

Microsoft Exchange Server 2016 Migration Support
Progent's Microsoft Exchange 2016 Server consultants can help your business in all facets of your upgrade to Exchange Server 2016 including planning HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Simple Sign-on and Billing Model
Progent has made it easy to be a customer. Progent requires no complicated contracts, no minimum commitments, no retainer fees, and no minimum support time for services delivered during normal business hours. All support time is documented in detail and invoiced to the precise number of minutes utilized. By-the-minute billing eliminates scenarios in which customers are charged big bucks for quick repairs. You are billed exclusively for the support you get.

MySQL Database Application Programming and Database Administration Support
Progent's certified MySQL RDBMS consultants can provide a selection of economical online support services to assist organizations to enhance the strategic value of MySQL. Consulting services available from Progent for MySQL include database administration services, software programming, and MySQL migration assistance.

64-bit Processing Migration Help
Progentís 64-bit migration specialists can assist your organization to update your servers and workstations efficiently from 32 to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit computing, design a cost-effective migration process that minimizes business interruptions, and provide timely remote help to assist your organization to configure 64-bit software and application software on your current hardware. Progent's Microsoft Gold certified processing engineers can help your company to integrate the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

Microsoft Azure Cloud Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can assist you with any phase of Azure cloud integration such as requirements analysis, readiness evaluation, system design, pre-production testing, deployment, centralized management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft Gold-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to create a hybrid ecosystem that seamlessly integrates physical datacenters with Azure-based services.

One-stop Shopping for Full-spectrum IT Support Services
Progent can be a single solution for the majority of network support needs for businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants frequently deploy, integrate, and maintain products from leading hardware and software companies including Check Point, WatchGuard, and SonicWALL. Progent also provides support for Apple OS X and Apple IOS technology, Linux consulting, Citrix consulting, and Juniper integration.

Cisco IOS software Update Consulting
If you incorporates Cisco routers, you may be running an outdated release of Cisco IOS, the control software used in almost all Cisco router as well as the latest switches from Cisco. Cisco often offers updates to IOS in order to correct bugs, shore up security vulnerabilities, or add features. However, updating IOS or other Cisco control software can be tricky, depending on your Cisco device and your network environment. For example, there may be limited internal RAM that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE-certified network engineers offer a wide variety of services related to upgrading Cisco IOS or other Cisco OS such as IOS EX or IOS XR. Progent's consultants can perform inventories of your Cisco software, propose sensible updates, provision Cisco appliances, copy software images, activate and test your Cisco software, tune performance, resolve problems, and train your IT managers how to take advantage of all significant new capabilities.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize companies and campus LANs to giant data centers and ISPs. Progent can assist you to implement Cisco's quickly improving switch solutions to realize the speed, scale, uptime, virtualization, security and manageability needed by your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, refer to Cisco Nexus switch consulting and support. To find out about Progent's support services for Meraki switches, go to Meraki switches configuration and management.

Planning and Migration Help for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined deployment and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and post-migration consulting support.

Contact a Progent Network Consultant
To learn how you can access a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Network Help.

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