If your company computer network is in South Carolina you now have quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to assist with urgent problems involving your computer network. Progent maintains one of the largest groups of UNIX and Cisco CCIE support professionals accessible by phone of any nationwide support firm in the U.S. The cost is reasonable, charges are by the minute, engagement is fast, and service is world class.

If your South Carolina office is some distance from larger metropolitan areas including Columbia, Charleston, Rock Hill, or Greenville, the availability of UNIX or CCIE-certified experts could be problematic during a crisis. This can result in a loss of income for your company, angry customers, idle workers, and defocused executives. By calling Progent, you can get in touch with a qualified engineer ready to provide expertise whenever you require it to get your system operating.

Because Progent bills for online service on a per-minute basis, your company pays only for technical help provided. Progent asks for no service activation fee. Many online consulting firms have large minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and straightforward pricing model save you from unexpectedly large tabs for fast solutions.

If your South Carolina business needs online assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's seasoned team of remote support engineers possesses a broad array of in-depth computer skills. This enables Progent's remote service experts to deal successfully with the most complex network trouble faster than is feasible with typical independent support firms or with the internal support resources usually available to small or mid-size businesses. Progent has refined the tools and experience to fix technical issues efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have earned professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.

To assist businesses who operate environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote service team makes available the assistance of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides phone-based support from engineers who hold the industry's top security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, if needed, to experts with relevant competence to deal with particularly tough support calls. This accelerates remediation of emergency network problems, prevents system disruption, and reduces technical support invoices.

For businesses in the state of South Carolina, Progent offers virtually instant remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical help to troubleshoot network problems that are affecting your business but are outside the skill set of your ordinary computer support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-qualified network experts can connect to your system by means of the latest remote support technologies that allow them to provide rapid and economical analysis and remediation of serious IT issues.

Services Progent's Online Consulting Experts Can Offer Your South Carolina Business
Progent network consultants are qualified to provide advanced assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based technical service staff can help South Carolina small businesses to maintain an extensive set of IT products and technologies that include system infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware products for server consolidation and streamlined management, and transitioning from older systems to current solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide remote technical help for computers powered by popular variants of the UNIX OS including: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering immediate and affordable access to Cisco CCIEs. CCIEs are sought-after network consultants who earn this advanced certification by completing strenuous testing supervised by Cisco. The vast majority of CCIEs are hired by large enterprises or nationwide ISPs, and so their services are not readily accessible to small and midsize businesses.

Progent is among the only network service firms that makes sure that Cisco CCIEs are accessible to assist small and mid-size organizations. In addition, Progent facilitates fast contact with a Cisco CCIE via telephone so your company can get immediate help for critical network issues that are hurting your productivity but are outside the experience of your local IT support group. Progent's CCIE support experts can tie into your system via the latest remote support technology to execute quick and economical diagnosis and repair of serious network anomalies. To find out more concerning Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Expertise.

Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-qualified remote service engineers can deliver network troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help your company with a wide range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync 2010 implementation and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Engineers
Progent provides you access to qualified CISM, CISSP and ISSAP security engineers who offer a variety of system protection solutions to strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or assist you to recuperate quickly from an attack. Security solutions provided Progent include: extensive security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; rapid recovery from malicious assaults; configuring firewalls; establishing safe architectures for remote and mobile access; protecting your messaging system from spam and directory harvest attacks; and offering round-the-clock automated monitoring. To read additional information about Progent's security support for small and medium-size companies, see Progent's Engineering Expertise for Network Security.

Business Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by providing consulting services and education in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting support and training in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for familiar Microsoft business applications including CRM, Office Project, Microsoft Office Word, and Office Excel. For additional information about Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Outsourcing Alternatives
Progent offers three service offerings for Help Desk assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your customers fast access to a dependable support team with extensive experience in telephone-based help and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Call Center a positive recognition as a major contributor to company productivity, and Progent's charter is to resolve and not simply record problems. To learn more information about Progent's Help Desk support and outsourcing services, see Progent's Help Desk Services.

Progent's Online Support Tools
Progent's highly evolved customer support database system keeps extensive histories of all service provided to Progent's customers. Every authorized Progent staff engineer has access to the specifics of support rendered to each client by any team member. This history of issues and solutions is organized as an easily accessible proprietary knowledge base that allows Progent's online support professionals to share their experiences company-wide to ensure that the efficiency of Progent's support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal support staff that allow Progent's online service experts to arrive at the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency online professional expertise in South Carolina, call 1-800-993-9400 or visit Expert Remote Computer Help.

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