If your business computer network is in South Carolina you can depend on quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to help with the toughest issues that threaten your computer network. Progent retains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available online of any nationwide support organization in the U.S. The cost is affordable, charges are by the minute, sign-up is immediate, and service is world class.

In case your South Carolina network is based away from larger urban neighborhoods such as Columbia, Charleston, Rock Hill, or Greenville, help from UNIX or Cisco CCIE engineers could be problematic when there's a network crash. This can cause lost revenue for your business, upset clients, idle workers, and defocused executives. By utilizing Progent, you can get in touch with a certified consultant who can deliver help whenever you have to have it to keep your system operating.

Since Progent bills for remote help per minute, your business pays only for support provided. Progent asks for no initialization fee. Some online service firms apply significant minimum time requirements or bill for every quarter hour or more. Progent's small granularity and straightforward billing model eliminate big tabs for speedy solutions.

If your South Carolina business needs remote assistance for UNIX, Linux, Solaris, Mac OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's experienced team of remote support engineers offers a broad array of world-class computer skills. This allows Progent's remote service experts to resolve the most challenging technical problems faster than is feasible with typical independent service firms or with the internal support resources commonly found in small or mid-size companies. Progent has refined the tools and experience to fix technical issues efficiently in many different computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE support experts have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to help companies that maintain environments featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group makes available the assistance of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online support from engineers with recognized security certifications including Certified Information Security Manager (CISM) consultants, CISSP experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems streamlines service escalation, when called for, to specialists with relevant competence to resolve unusually intractable problems. This speeds up resolutions of emergency network problems, avoids system disruption, and minimizes maintenance invoices.

For businesses throughout South Carolina, Progent allows immediate remote contact with UNIX, Linux, Solaris, Mac consultant for urgent support to fix network problems that are affecting your business and are not within the scope of your ordinary IT service resources. Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE-certified engineers can analyze your system with the latest remote troubleshooting tools that allow them to provide rapid and affordable analysis and repair of serious IT problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your South Carolina Business
Progent's network consultants are qualified to deliver expert support for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Solaris, and Mac OS X online network service staff can assist South Carolina companies to maintain a large assortment of IT products and technologies that include network infrastructure, email support, security consulting for computer systems and company processes, Windows integration with UNIX, Linux, Solaris, or Apple Mac systems, VMware products for server economization and streamlined management, and migration from outdated systems to current solutions based on updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service experts offer remote technical help for systems powered by leading variants of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for offering fast and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who earn this rare credential by passing intense examinations supervised by Cisco. The vast majority of Cisco CCIEs work for large enterprises or nationwide Internet service providers, and as a result their skills are not readily available to smaller companies.

Progent is one of the only IT technology support providers that makes sure that CCIEs are accessible to support small and mid-size companies. In addition, Progent offers quick contact with a Cisco CCIE via phone so you can get immediate assistance for urgent network problems that are hurting your productivity but are beyond the competence of your usual system support personnel. Progent's CCIE support experts can connect to your network by utilizing the latest on-line support tools to execute quick and affordable analysis and resolution of urgent network anomalies. To find out additional information on Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Services.

Gold Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified online service professionals can deliver computer troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the expertise of consulting professionals who can help your company with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint Server design, Lync Server 2010 integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Consultants
Progent provides you the services of certified CISA, CISM, and ISSAP security professionals who offer a range of system protection services that can bolster the resistance of your UNIX/Linux, Solaris, or Apple Mac network against internal or external threats or assist your business to recover promptly from an attack. Security services provided Progent include: comprehensive security audits utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; efficient recovery from malicious assaults; configuring firewalls; planning secure techniques for off-site and mobile connectivity; protecting your messaging system against spam and DHA attacks; and offering round-the-clock automated monitoring. To read additional information on Progent's security services for small and midsize companies, refer to Progent's Professional Services for Network Security.

Applications Support: Training, Custom Development, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's support professionals offer expertise in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional engineering expertise and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft business applications including CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To find out more concerning Progent's consulting, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Call Center Outsourcing Alternatives
Progent provides a selection of programs for Help Desk services that include UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the timely accessibility of an effective Help Desk Call Center but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough technical issues, or be ready in overflow instances when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or improving your existing one, evaluating or customizing Help Desk software products to meet the special requirements of your business, or adding supplemental staff to work online in conjunction with your internal Call Center group to deal with high-demand scenarios such as system upgrades.

Progent is a Microsoft Partner and has a large roster of Cisco-certified networking specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals can give your customers convenient contact with a reliable technical support team with extensive experience in phone help and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk a positive image as a key contributor to company performance, and Progent's goal is to resolve and not just document problems. For more information on Progent's Call Center support, refer to Progent's Call Center Support.

Progent's Remote Support Technologies
Progent has deployed a set of optimized technologies, refined over many years of field experience, focused on promoting the most advanced quality of efficiency for delivering online technical support and repair for small and medium-size business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN online connectivity permits the experts of Progent's online support team to connect to your environment without violating corporate security.

Progent's powerful customer support database system includes thorough records of all service delivered to Progent's customers. Each active Progent staff engineer has access to the details of services rendered to each client by any staff engineer. This database of problems and resolutions is organized as a conveniently accessible proprietary knowledge base that enables Progent's remote support experts to share their knowledge company-wide to make sure that the quality of Progent's support services grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal technical personnel that allow Progent's remote consulting experts to find the best solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for emergency phone-based consulting assistance in South Carolina, call 1-800-993-9400 or visit Expert Remote Computer Support.

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