If your company network is in South Carolina you can now get quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with urgent issues affecting your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available online of any independent service firm in the country. The cost is reasonable, charges are per minute, sign-up is quick, and service is world class.

If your South Carolina organization is outside of major urban neighborhoods including Columbia, Charleston, Rock Hill, or Greenville, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's an urgent situation. This can result in lost income for your business, angry clients, unproductive workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a certified engineer ready to provide expertise whenever you require it to get your system running.

Since Progent bills for remote service per minute, your business pays exclusively for technical help provided. Progent requires no service activation fee. Many remote support firms demand significant minimum payments or charge for each quarter hour or longer. Progent's fine granularity and straightforward billing mechanism avoid unexpectedly large bills for speedy solutions.

If your South Carolina business needs technical help for UNIX, Linux, Solaris, Apple Mac or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Services Unique?
Progent's experienced staff of remote support engineers has a broad range of in-depth computer knowledge. This allows Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party support organizations or with the in-house IT staff usually found in smaller companies. Progent has refined the tools and experience to repair problems efficiently in many different computer environments that feature combinations of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac, and CISCO CCIE support experts have been awarded advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Associate.

In order to assist companies who maintain networks based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote support team makes available the help of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with professionals who have been awarded major security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical problems allows trouble ticket escalation, if needed, to specialists with relevant background to resolve unusually tough problems. This speeds up remediation of serious problems, prevents network disruption, and minimizes technical support bills.

For companies anywhere in South Carolina, Progent allows fast online contact with UNIX, Linux, Sun Solaris, Mac consultant for critical help to repair technical problems that are hurting business productivity and are outside the skill set of your in-house network service group. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified engineers can interface with your computer environment via state-of-the-art remote troubleshooting utilities that allow them to perform fast and affordable analysis and resolution of critical computer issues.

Services Progent's Remote Support Experts Can Offer Your South Carolina Company
Progent's service specialists are qualified to provide advanced support for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online technical service staff can help South Carolina small businesses with a broad assortment of IT products and technologies such as network architecture, email support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X systems, virtual server options for processor economization and centralized administration, and transitioning from older applications to current environments powered by newer versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals offer remote troubleshooting for computers powered by popular derivatives of the UNIX platform including: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or familiar Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who are awarded this advanced credential only after strenuous testing administered by Cisco. The vast majority of CCIEs are employed by large enterprises or national ISPs, and so their expertise is not conveniently accessible to small and midsize businesses.

Progent is one of the few IT service providers that makes sure that Cisco CCIEs stay accessible to help small and mid-size companies. Also, Progent can provide quick access to a Cisco CCIE via telephone so you can get immediate assistance for complex network issues that are impacting your productivity but are not within the scope of your ordinary IT maintenance resources. Progent's CCIE support experts can access your system by means of state-of-the-art on-line support tools in order to provide rapid and affordable diagnosis and repair of serious network problems. To learn more about Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Expertise.

Microsoft Gold Certified Partner for Online Technical Support for Windows
Progent's Microsoft-certified online support engineers offer computer troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of consulting engineers who can assist your company with a wide range of technology expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server design, Lync Server integration and Office Communications Server 2007 upgrade, Microsoft Forefront TMG management and ISA Server migration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Consultants
Progent provides you the services of qualified CISM, CISA and CISSP security consultants who can deliver a variety of security services that can improve the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X environment against attacks or assist your business to recover fast from an assault. Security services offered by Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Hydra; fast recuperation from virus and worm assaults; setting up firewalls; planning safe techniques for remote and mobile access; protecting your messaging infrastructure against spam and DHA attacks; and offering continual proactive monitoring. To read more about Progent's security expertise for small and midsize businesses, see Progent's Engineering Expertise for Network Security.

Business Applications Services: Training, Customization, Integration
Progent's Apple Mac technology consultants can support the creative facets of Mac computing by providing consulting services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply professional consulting expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft applications including CRM, MS Project, Microsoft Office Word, and Microsoft Office Excel. To read more information about Progent's expertise, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Group.

Help Desk Support Alternatives
Progent provides several service offerings for Help Desk assistance that include UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation alternative for tough network issues, or be ready in those situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk application software to address the special needs of your company, or adding supplemental personnel to work online in conjunction with your in-house Call Center group to handle high-demand events such as software migrations.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals can give your clients instant communication with a large support resource with extensive experience delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk a respected recognition as a significant driver of company performance, and Progent's mission is to fix rather than simply record problems. For more on Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Support.

Progent's Online Support Tools
Progent has deployed a collection of customized technologies, evolved during many years of field experience, focused on promoting the most advanced quality of service for providing remote engineering support and troubleshooting for small and midsize company IT networks. Progent offers safe Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite access allows the consultants of Progent's online support team to link to your system without violating corporate security.

Progent's sophisticated service reporting application keeps thorough histories of all service provided to Progent's customers. Each active Progent team consultant has access to the specifics of services provided to each customer by any staff engineer. This database of trouble tickets and resolutions is structured as a conveniently accessible proprietary database that allows Progent's online technical engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's support improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional vast support databases and to vendors' internal technical personnel that allow Progent's online service specialists to come up with the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for urgent remote consulting support in South Carolina, call 1-800-993-9400 or visit Expert Online Network Help.

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