If your business information network is in the state of South Carolina you can depend on fast online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to assist with the toughest issues that threaten your network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any independent support organization in the United States. The cost is affordable, billing is per minute, sign-up is immediate, and support is unbeatable.

In case your South Carolina business is far from more populated urban areas such as Columbia, Charleston, Rock Hill, or Greenville, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have an emergency. This can result in lost income for your business, angry customers, unproductive employees, and defocused management. By utilizing Progent, you have access to a qualified professional ready to provide help when you need it to keep your computer network running.

Since Progent charges for phone support by the minute, your company owes exclusively for support received. Progent asks for no service activation surcharge. Some remote service firms demand large minimum time requirements or charge for every quarter hour or more. Progent's fine granularity and straightforward billing policy eliminate big tabs for fast repairs.

If your South Carolina company needs remote assistance for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Services Special?
Progent's seasoned staff of remote support professionals possesses a broad array of in-depth information technology skills. This allows Progent's online technical support specialists to resolve the most challenging technical problems more quickly than is feasible with ordinary independent support organizations or with the internal IT resources commonly available to smaller businesses. Progent has developed the technology and experience to repair technical issues economically in many different network configurations that feature mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CISCO CCIE consultants have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a number of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Professional.

To help companies who maintain networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote support team can provide the assistance of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides remote contact with engineers who have been awarded important security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, when called for, to specialists with sufficient background to resolve particularly tough problems. This speeds up resolutions of emergency problems, avoids system disruption, and minimizes maintenance invoices.

For businesses in the state of South Carolina, Progent offers fast online access to UNIX/Linux, Solaris, Mac OS X engineer for critical expertise to troubleshoot network problems that are damaging business productivity but are beyond the scope of your in-house computer support group. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-qualified support professionals can connect to your computer environment via the latest remote troubleshooting tools that allow them to deliver quick and affordable diagnosis and repair of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your South Carolina Company
Progent's service specialists can offer expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X remote technical service team can assist South Carolina companies with a broad array of IT products and technologies that include network infrastructure, email solutions, security consulting for networks and business processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac platforms, VMware technologies for server consolidation and centralized administration, and moving from legacy systems to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or MS Windows.

Progent's service professionals offer remote troubleshooting for computers powered by popular derivatives of the UNIX OS such as: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who earn this prestigious credential by passing strenuous examinations supervised by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national Internet service providers, and consequently their services are not easily available to smaller companies.

Progent is one of the rare IT technology service organizations that makes sure that Cisco CCIEs are available to help small and medium sized companies. Also, Progent can provide quick contact with a Cisco CCIE by phone so that you can get timely help for complex system issues that are impacting your business but are beyond the competence of your local IT maintenance personnel. Progent's CCIE engineers can access your network by utilizing sophisticated remote support technology to perform rapid and cost-effective analysis and resolution of serious network problems. To see additional information about Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Expertise.

Gold Partner for Remote Expertise for Windows
Progent's Microsoft-qualified online service engineers can deliver computer system troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your company the expertise of support professionals who can assist you with a broad range of technology practice areas including Windows Server 2012 R2 integration, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange 2010 maintenance, SharePoint 2013 application development, Lync Server integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Qualified Network Security Professionals
Progent offers you the services of expert CISM, CISA and CISSP security consultants who can deliver a range of security services that can enhance the protection of your UNIX, Linux, Sun Solaris, or Apple Mac network against internal or external threats or assist your business to recover rapidly from a breach. Security solutions offered by Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from virus and worm attacks; configuring firewalls; establishing safe architectures for off-site and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To read more on Progent's security support for small and medium-size businesses, go to Progent's Consulting Expertise for System Security.

Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology consultants can support the creative aspect of Mac environments by offering help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Excel. To find out additional information concerning Progent's expertise, programming, and training services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

Call Center Support Options
Progent provides three support programs for Help Desk services : UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the immediate accessibility of a professional Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can act as a primary Call Center for your business, serve as an escalation alternative for the most challenging technical problems, or be ready in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk Call Center software products to address the particular requirements of your company, or adding temporary staff to operate remotely with your in-house Call Center resources during high-demand events like system upgrades. To read additional information about Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent has deployed an arsenal of customized tools, refined over more than a decade of field experience, dedicated to allowing the most advanced quality of service for delivering remote engineering help and repair for small and medium-size business information networks. Progent offers safe Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access permits the engineers of Progent's Technical Response Center to link to your environment remotely without compromising system security.

Progent's powerful service database system includes thorough records of all support delivered to Progent's customers. Every authorized Progent staff engineer has access to the details of support delivered to each customer by any team member. This database of trouble tickets and solutions is organized as a readily retrievable proprietary knowledge base that permits Progent's online technical professionals to share their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other vast support knowledge bases as well as to vendors' internal technical personnel that enable Progent's remote consulting experts to come up with the best solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
To see how you can contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for urgent online consulting assistance in South Carolina, call 1-800-993-9400 or visit Urgent Remote Network Support.

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