If your company IT network is in South Carolina you can have quick online contact with a UNIX or Cisco CCIE engineer to fix urgent issues involving your IT network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available by phone of any independent support organization in the country. Rates are reasonable, charges are per minute, engagement is immediate, and support is world class.

In case your South Carolina company is situated away from larger urban neighborhoods such as Columbia, Charleston, Rock Hill, or Greenville, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when you have an urgent situation. This can cause lost income for your company, upset customers, idle workers, and distracted executives. By calling Progent, you can get in touch with a certified consultant ready to provide expertise when you require it to get your network running.

Because Progent charges for online service per minute, your business is invoiced only for support delivered. Progent requires no startup fee. Many remote consulting organizations demand substantial minimum fees or charge for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model do away with large tabs for fast fixes.

If your South Carolina company needs remote support for UNIX, Linux, Sun Solaris, Mac or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's seasoned team of online support professionals has a broad range of world-class computer skills. This allows Progent's remote technical support experts to resolve the most complex network trouble faster than is possible with typical independent support organizations or with the internal IT staff usually available to small or mid-size companies. Progent has developed the tools and skills to fix problems economically in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, Mac, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE engineers have earned professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to assist businesses that run networks featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group can provide the expertise of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides online support from engineers who have been awarded major security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if appropriate, to specialists with relevant background to resolve particularly intractable support calls. This accelerates remediation of urgent network problems, prevents network disruption, and minimizes technical support invoices.

For companies anywhere in South Carolina, Progent offers virtually instant remote communication with UNIX, Linux, Sun Solaris, Apple Mac OS X specialist for critical expertise to fix technical problems that are threatening business productivity and are not within the experience of your ordinary network support organization. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-certified support professionals can analyze your computer environment via the latest remote troubleshooting tools that allow them to perform rapid and affordable diagnosis and repair of critical IT problems.

Services Progent's Online Support Experts Can Provide Your South Carolina Company
Progent's service specialists are qualified to provide expert help for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Apple Mac online technical support team can help South Carolina small businesses with a broad array of IT products and technologies such as system infrastructure, messaging solutions, security expertise for networks and company operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X systems, VMware options for processor consolidation and streamlined administration, and transitioning from outdated systems to modern solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's support professionals offer online troubleshooting for systems based on leading versions of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux products such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the computer support arena for offering fast and affordable communication with Cisco CCIEs. CCIEs are high-level networking engineers who are awarded this advanced certification only after intense testing given by Cisco. Usually CCIEs work for big corporations or nationwide ISPs, and so their expertise is not easily accessible to small and mid-size businesses.

Progent is one of the only IT technology service providers that makes sure that CCIEs are available to help small and mid-size companies. In addition, Progent facilitates convenient access to a CCIE via phone so you can receive timely help for urgent system issues that are disrupting your business but are beyond the comfort zone of your ordinary IT maintenance personnel. Progent's CCIE consultants can access your network using the latest on-line troubleshooting tools to execute quick and economical diagnosis and repair of urgent system anomalies.

CCIE and CCNP qualified experts from Progent can help your company to plan, setup, and maintain a converged business network that can streamline business processes, reduce costs, and accelerate time to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Cisco wireless technology configuration assistance, Progent can greatly enhance the strategic value of your information system in South Carolina. To find out additional information on Progent's services for Cisco network appliances, see Cisco Technology Professional Services.

Gold Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-qualified remote support engineers can provide computer problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the expertise of support professionals who can assist you with a wide variety of technology practice areas including Windows Server 2012 R2 integration, Windows Server 2008 maintenance, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server application development, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows Essentials cloud integration.

Qualified System Security Professionals
Progent offers you contact with accredited CISM, CISA and CISSP security engineers who can deliver a range of system protection solutions that can improve the protection of your UNIX/Linux, Sun Solaris, or Mac OS X network against assaults or assist your business to revive rapidly from an attack. Security solutions offered by Progent include: in depth security audits utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; efficient recuperation from virus and worm assaults; configuring firewalls; planning safe architectures for remote and mobile access; securing your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. For additional information on Progent's security services for small and medium-size businesses, see Progent's Engineering Expertise for Network Security.

Applications Services: Online Classes, Programming, Integration
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply professional engineering support and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft business applications including Microsoft CRM, Office Project, Word, and Excel. To find out additional information about Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Support and Outsourcing Options
Progent provides a selection of service offerings for Help Desk Call Center services : UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely availability of a professional Help Desk Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Helpdesk staff. Progent can act as a main Help Desk Call Center for your business, represent an escalation alternative for the most challenging technical issues, or be available in those instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, evaluating or customizing Help Desk Call Center application software to meet the particular requirements of your business, or adding temporary personnel to work remotely in conjunction with your in-house Help Desk group to deal with high-demand scenarios like system upgrades. To find out more information concerning Progent's Call Center support, visit Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's highly evolved service reporting software keeps extensive histories of all support provided to Progent's clients. Every authorized Progent team engineer has access to the history of support delivered to each client by any team engineer. This history of trouble tickets and resolutions is structured as a conveniently searchable proprietary database that allows Progent's online support engineers to communicate their experiences with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast support databases and to vendors' in-house technical staff that enable Progent's remote consulting specialists to find the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To learn how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent phone-based consulting help in South Carolina, call 1-800-993-9400 or visit Expert Online Computer Help.















© 2002- 2017 Progent Corporation. All rights reserved.