For small office networks located anywhere in the state of South Carolina, Progent's Microsoft certified technical team members can deliver online assistance and troubleshooting to fix your computer system issues quickly and affordably. Progent has acquired world-class expertise, software utilities, and support databases to diagnose and fix network problems while avoiding the expense and delays associated with in-person service dispatches.

If your South Carolina organization is situated beyond the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer support choices may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent’s team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a varied range of customers. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying those skills to provide affordable network solutions.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE consultants have earned a designation restricted to only the most accomplished specialists for designing, configuring, implementing, and debugging a wide range of Cisco network and connectivity solutions. There are only 7,000 certified CCIEs worldwide, and attaining certification involves extensive verification of networking skills through written exams and hands-on testing to ensure that CCIE’s can apply knowledge to practical problems. CCIE’s have a foundational understanding of root networking technologies and protocols that enable rapidly developing multi-vendor solutions.

Broad Experience with Microsoft's Leading Server Environments
Progent provides broad experience with Microsoft’s leading server platforms and applications. Progent offers Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Microsoft Windows 2008 R2 help, Microsoft Windows Server 2003 consulting services, Microsoft Windows 2000 upgrade support, MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, Exchange Server 2007 assistance, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 consulting and technical support.

Microsoft Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist organizations of all sizes to deploy, manage, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can help design and configure test environments to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment projects following industry best practices. Progent's consultants can also provide Windows 10 migration support.

MySQL Software Development and Database Administration Consulting
Progent's MySQL relational database management system specialists offer a range of economical support services to help companies of any size to enhance the strategic benefit of their MySQL environment. Consulting services provided by Progent for MySQL systems include DBA services, software programming, and database migration assistance.

Assistance with Choosing an Internet Service Provider and an Internet Connection Package
Progent offers access to the affordable support of remote Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Provisioning can include enhancing existing routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

PC Desktop Support Services
Progent's desktop support team can assist your company to set up desktop computers, laptops, or handheld computers as needed or assist your business to design and carry out a company-wide migration to a current edition of an OS or an updated version of a key end-user application. Progent's Microsoft PC consultants can install programs from Microsoft's Office family of productivity products or Microsoft Dynamics accounting and CRM programs on your workstations so they interact efficiently with other Microsoft programs, software from popular publishers, database servers, and line-of-business solutions throughout your network. For example, Progent can configure Outlook email client on a desktop or notebook to align with both the work pattern of your employee and the protection policies of your business. Progent can in addition provide remote and in-person troubleshooting services for desktops.

Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your business to move from a legacy release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist your organization to design and implement a smooth upgrade from SCVMM 2012 to SCVMM 2016 in order to take advantage of new assurance features, more affordable VMM storage fabric, and other enhancements.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your company to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Planning and Support Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key workloads by offering unified, mixed-platform monitoring of IT infrastructure installed throughout local datacenters and private and public clouds. Progent's consulting group can provide advanced remote and onsite expertise to assist businesses of all sizes to design, integrate, tune, enhance and repair SCOM 2016 solutions. Progent's SCOM 2016 consultants can help you to migrate to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 includes significant enhancements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services that include planning, configuration, administration, remediation, and software development services to help businesses of any size to realize maximum business value from their SQL Server 2014 investment. In case you are currently running Microsoft SQL Server 2014, Progent can help your company to carry out an efficient migration to SQL Server 2016.

Progent's Consulting and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

Security Inventory Evaluation for Small and Mid-size Businesses
Progent offers two low-cost service bundles designed to enable small businesses to get a professional network security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from an authorized computer within your firewall to uncover the risk to internal attacks. Both security inventory services are configured and executed from a secured remote location.

VMware NSX Virtual Networking
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.

Extended Hours Online Support
Progent's affordable after-hours online support program offers clients 24x7 access to online support from Progent's TRC. Services offered beyond regular business hours include resolving problems with Windows server products, Windows desktop support, help with MS Office applications, network and system backup and restore, and basic routing and switching help for Cisco networking products.

Contact a Progent Computer Consultant
To see how to access a Progent computer support expert for online or on-premises help in , call 1-800-993-9400 or visit Remote Computer Support.

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