For small business computer networks located within the state of South Carolina, Progent's Microsoft and Cisco qualified technical experts can provide phone assistance and troubleshooting to fix your computer network troubles quickly and affordably. Progent has developed enterprise-level skills, software utilities, and support databases to diagnose and resolve network problems while avoiding the cost and time delays associated with on-site service visits.

If your South Carolina small business is located beyond the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer support options may be limited in expertise, or unavailable during a crisis. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of productivity applications and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud services are available in an array of product bundles intended for customers ranging from individuals and home offices to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help your business to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid solutions that transparently integrate local and cloud-based products and services.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability to block or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup/recovery environment that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide expert online support to assist organizations of any size to connect their information networks with leading public clouds including Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that seamlessly combine physical resources as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange and Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent can provide access to a NetApp MetroCluster consultant who can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a configuration replication network, and verifying your DR system to prove compliance with industry standards and regulatory mandates.

Eliminate Dependence on an Individual Freelance Consultant
By creating a relationship with a full-service IT support organization such as Progent as opposed to a freelance consultant, you are assured fast access to experienced professionals whenever you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting jobs with other clients will leave you without help during an emergency.

Comprehensive IT Support for Systems at Colocation Sites
There are hundreds of enterprise-grade Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's Internet data center support team can improve your network's reliability and performance by helping you choose a colocation facility that meets the specific requirements of your organization such as geographic proximity, space, connectivity, budget, and extra additional features and services. Progentís colocation center support services are intended for businesses with hardware housed at colo hosting facilities and in need of on-demand on-premises help at the colo site as well as remote support from Microsoft and Cisco qualified experts. Progent offers a variety of collocation center consulting services including system architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, design and installation of high availability systems, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.

Cisco IOS Update Consulting
If you includes Cisco routers, you could be using an outdated release of IOS, the network OS used in most Cisco router as well as the latest switches from Cisco. Cisco often offers upgrades to IOS in order to fix problems, shore up security weaknesses, or add features. However, updating IOS and other Cisco OS platforms can be tricky, depending on your Cisco device and your network infrastructure. As an example, there could be limitations of local Flash storage that could cause a new software version to execute incorrectly. Progent's Cisco CCIE-certified network engineers can provide a broad variety of support services related to updating Cisco IOS software or other Cisco OS like IOS XR, CallManager or Unified Communications Manager. Progent can run version audits of your Cisco software, recommend appropriate updates, provision Cisco appliances, copy software images, activate and verify your Cisco software, optimize performance, resolve problems, and teach your IT staff how to get the benefits of all significant new features.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of budget-friendly, flat-rate services intended to enable small and medium-size organizations to benefit from the same advanced technology used by many of the industry's top enterprises. Progent's ProSight line of network monitoring and management services covers all key areas of modern networking such as email content filtering, security and compliance, update management, automated backup/recovery, network infrastructure health monitoring, virtual machine hosting, and network documentation management. To download Progent's white paper about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and CUBE integration consultants can assist organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or onsite support to assist you to move efficiently to a productive unified communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 experts can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management, team, create a corporate-wide security strategy, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to assess the benefits of Windows Server 2016 for your business and design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.

Consulting Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for critical applications by providing unified, mixed-platform monitoring of IT resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team can provide world-class online and onsite support to help organizations of any size to design, implement, optimize, update and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources based in public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud expertise.

Get in Touch with a Progent Network Support Expert
To learn how you can contact a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Remote Network Support.














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