For business computer networks located in the state of South Carolina, Progent's Microsoft and Cisco authorized professionals can provide remote phone support and troubleshooting to solve your network troubles fast and cost effectively. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to identify and resolve computer network problems without the expense and delays normally associated with on-site service visits.

If your South Carolina business is located beyond the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís group of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN environments efficiently following industry best practices.

Immediate Assistance for Urgent Issues
With Progentís emergency online network troubleshooting services, you can receive immediate help for problems that are causing lost productivity. Online support does away with the long delay and increased expense required for in-person technical support. For ordinary IT management tasks, Progentís online support consultants can perform the majority of jobs within minutes of a request, rather than forcing you to wait for up to a day for on-premises support to show up.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines proven virtual server platforms, a world-class data center, and the support experience of Progent's Microsoft Gold Certified engineering staff to give small businesses a comprehensive IT outsourcing alternative that enhances system dependability and security, eliminates management hassle, and saves money. Under Progent's Private Cloud Hosting model, the client retains ownership of the data, the operating systems, and the applications. Since the environment is virtualized, it can be moved immediately to a different physical environment without time-consuming and risky reinstallation and configuration. With Private Cloud hosting, your network is not kept captive to a single hosting provider.

Oracle DBA Services and Software Development
Progent offers help from an Oracle certified expert for Oracle DBA expertise or an Oracle software programmer for building database business applications. Progent's Oracle DBAs can help your business to simplify key Oracle database management tasks such as performance tuning, backup and restore strategies, and database security. Progent's Oracle application programmers can help your company to build, test, enhance, or port Oracle-based applications based on PL/SQL. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.

Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service network support firm like Progent as opposed to an individual freelance consultant, you are assured timely availability of capable experts when you require them. You do not have to worry that illness, training, time off, or conflicting priorities with other customers will cause you to be with no support when you have a crisis.

Online Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides world-class remote support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified professionals have the experience to assist you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of information technology expertise offered by Progent's team of consultants allows them to escalate even the most challenging issues to the right subject matter experts as necessary. Whether you need one-time phone support and remote troubleshooting or continuing access to a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level support without the cost and administrative overhead of maintaining a large internal support organization.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help businesses to configure Progent's Email Guard Security Gateway to enforce your content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or unauthorized information or spam-like messages. Email Guard's outbound email content filtering technology can also help avoid reputation loss and keep in compliance with industry privacy standards and government requirements like HIPAA and Sarbanes-Oxley.

MS Project Server Integration
Progent's certified Microsoft Project Server consultants offer advanced remote and on-premises support services for Project Server and for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 management,Office Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to help your company to optimize your infrastructure to support local, branch, home-based, and mobile workers so that they can utilize Project Server to collaborate securely and efficiently. Progent's network security engineers can assist your IT team to plan and police security workflows that safeguard sensitive business information without disrupting the productive sharing of authorized information.

Consulting and Support Services for SCOM 2012
Progent's Microsoft certified Microsoft SCOM 2012 consulting experts have more than a decade of background designing, implementing, optimizing and fixing SCOM environments and can provide companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to upgrade cost-effectively from Operations Manager 2016 to SCOM 2016.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the security disciplines covered under GIAC certification such as auditing network security mechanisms, incident handling, traffic analysis, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting security incidents.

Upgrade Support for Microsoft Skype for Business Server
Progent's Skype for Business consultants offer online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

Progent's Consulting Support for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid computing paradigm that combines both local and cloud-based resources. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to determine the possible productivity and cost benefits of moving to Essentials and implementing a hybrid local/cloud-based design for your computing ecosystem. Progent offers full-service project management to help you design and execute a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure integration support.) Progent also offers as-needed consulting help, technical support, and training.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent computer support expert for online or on-premises help in , call 1-800-993-9400 or visit Remote Network Support.

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