For business computer networks located throughout the state of South Carolina, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits.

If your South Carolina organization is situated beyond the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 30 terms are available for recurring business accounts.

In-depth Expertise in Microsoft's Leading Server Environments
Progent offers broad experience with Microsoft’s leading server platforms and applications. Progent offers Microsoft Windows 2008 consulting, Microsoft Windows Server 2003 technical support, Microsoft Windows 2000 engineering services, Microsoft Exchange 2007 design services, Exchange Server 2003 upgrade services, and SQL Server 2008 design services.

Application Consulting
Progent's Experts Team offers consulting expertise in key software applications. By representing a single source for IT generalists and subject matter experts, Progent can tailor fast, affordable and complete IT solutions that fit the individual needs of your business. Application expertise offered by Progent include ERP, MRP and accounting software support plus support and customized training services for Project, Microsoft Excel and Microsoft Office Word.

PC Desktop Support Services
Progent's desktop support staff can help you to set up desktop computers, laptops, or wireless devices as needed or assist you to design and execute a mass move to a new version of an OS or a new release of an important end-user program. Progent's Microsoft-certified desktop consultants can install programs from the Office suite of productivity products or Microsoft Dynamics financial and customer relationship programs on your workstations so they interact productively with other Microsoft programs, products from popular vendors, SQL databases, and key services throughout your network. For example, Progent can set up Outlook email client on a workstation or laptop to match both the usage pattern of your employee and the security requirements of your business. Progent can also offer on-line and on-site technical services for desktops.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service computer support firm like Progent as opposed to a freelance consultant, your company is assured fast access to experienced experts whenever you need them. You do not have to be concerned that illness, classes, vacations, or conflicting priorities with different clients will cause you to be without help when you have a crisis.

Easy Engagement and Pricing Structure
Progent makes it simple to become a customer. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum support time. All service time is fully documented and invoiced to the precise number of minutes used. By-the-minute billing avoids situations in which clients are charged major bucks for quick repairs. Your company is billed exclusively for the support you get.

Experienced with a Wide Range of Business Networks
Progent’s expert certified engineers have provided IT support services to thousands of businesses in hundreds of diverse sectors, giving Progent a unique experience on what computer network solutions work and which ones don’t. Progent has delivered remote network support service to companies in every state in the U.S. and offers on-premise support in most zip codes. Progent regularly receives customer testimonials attesting to the high quality of Progent's support team.

Sun Solaris Consulting Services
Progent offers your company access to certified Sun Solaris engineers, service professionals certified by Microsoft and Cisco, and security specialists with GIAC and CISA credentials. Progent’s can provide consultants to support Sun Solaris co-existence with Microsoft and Linux-based environments and can also help your company to implement migrations between Microsoft and Sun-based environments.

Server Virtualization Support
Progent's IT management engineers have expertise with key server virtualization platforms and offer Windows Server 2008 Virtual Server consulting, VMware Virtual Server help, and Microsoft Virtual Server 2005 consulting. Progent's consultants can help you design your IT environment to take full advantage of virtualization products, assist you to deploy and configure virtual servers to maximize performance, dependability and manageability while reducing costs, recommend and validate network continuity plans that minimize downtime in case of catastrophic interruption of your network operations, and deliver continuing support, repair, and consulting services as your company grows and technology advances.

24x7 Technical Support for Maximum Network Uptime
For businesses with mission-critical applications, Progent can provide optional online support services on a round-the-clock basis. Combined with Progent's automated 24x7 network server monitoring packages, this service option can help ensure the highest network availability.

Expert Wireless Consulting and Support Services
Progent’s Wireless Integration Consulting Services offer small organizations a fast, affordable way to select and deploy advanced wireless technology. Few small businesses possess in-house IT groups with the expertise or bandwidth to stay current with the fast-changing world of wireless technology, and still fewer have the background to cut through the noise in order to select and integrate optimal connectivity solutions. Progent’s long background both as an integrator and user of wireless network products makes it possible to offer expert consulting support for a broad assortment of wireless network applications. Progent's BlackBerry-qualified consultants can help companies design, install, manage, and troubleshoot mobile environments that incorporate RIM BlackBerry smartphones and BlackBerry Enterprise Server.

Mac Consulting Services
Progent's Mac OS X consultants can provide Apple Mac users an assortment of technical services including desktop support, help with Apple Mac applications, security and connectivity expertise, incorporation with Windows environments, and one-on-one training. For business systems based solely on Mac OS X or for environments incorporating a combination of Mac OS X, Linux, and Windows based servers and desktops, Progent has the background and depth to deal with the challenge of designing, setting up and maintaining a network system that is reliable, secure, fast, and supportive of your business goals.

Cisco PIX and ASA Firewall Consulting Services
Progent’s Cisco certified network consultants offer expert Cisco PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.




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