South Carolina Computer Consultants for Small Business Computer Networks: Remote Consultation and Repair
For small business networks located throughout the state of South Carolina, Progent's Microsoft certified technical experts can provide remote phone support and remote troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed world-class expertise, advanced software tools and support knowledge bases to troubleshoot and resolve computer network problems absent the expense and delays associated with onsite service calls.
If your South Carolina organization is located beyond the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your local network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progent’s team of expert network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.
Full Array of Security Consulting Services
Progent's certified security consultants can help you perform comprehensive security audits, recover quickly from virus and worm attacks, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and craft a security strategy with 24x7 monitoring.
Broad and In-depth Experience with Business Networks
Progent’s team of 60+ network experts means clients benefit from the leverage of 800 years of cumulative experience and shared knowledge base to fix the most difficult computer problems. Progent has the know-how to identify solutions quickly and implement them cost effectively.
National Remote Support for Microsoft Windows and Cisco-based Networking Environments
Progent’s Technical Response Center offers remote support for Microsoft Windows and Cisco-based environments anywhere in America. Progent's certified experts have the experience to help you troubleshoot and resolve tough network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of engineers makes it possible to escalate even the most difficult problems to appropriate specialists as required.
Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service support organization such as Progent rather than with an individual freelance consultant, you are assured timely access to knowledgeable experts when you need them. You do not have to worry that sickness, training, vacations, or priority conflicts with other clients will leave you without support during an emergency.
Powerful Remote Access Utilities
Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve most IT problems quickly and cost effectively. Progent is a pioneer in remote troubleshooting and system monitoring, and as a Microsoft Gold Certified Partner Progent's consultants have the advantage of a wide range of Microsoft support utilities, technical personnel, and extensive on-going training.
Easy Access to Progent's Team of Microsoft-certified Experts
Progent's team of Microsoft-certified technicians and engineers is ideal for customers in geographic regions that lack in-depth expertise in Microsoft's latest line of advanced server technologies. All Progent technical team members have over ten years of experience working with the Microsoft family of technologies.
VPN Access for Popular Remote Access Gateways
Progent engineers can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the team members at Progent's Technical Response Center to access your computer network remotely without compromising system security.
24x7 Support for Maximum Network Uptime
For companies with line-of-business applications, Progent can provide remote support services on a 24x7 basis. Combined with Progent's automated 24x7 server monitoring offering, this service can help ensure the highest system availability.
Advanced Server Monitoring with Microsoft Operations Manager
Progent offers nationwide remote monitoring services based on MOM 2005 so that your computer support is proactive rather than reactive. By identifying potential issues before they cause downtime, system monitoring can keep your information network free of stressful and costly service disruptions.
One-stop Shopping for Comprehensive Network Support Services
Progent can be a single source for most network support needs for businesses. While focused on supporting environments from Microsoft and Cisco, Progent engineers regularly work with installing, supporting, integrating and troubleshooting solutions from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
Development Services
Progent can provide expert software architects and developers for developing custom business software in areas that include eCommerce, external and internal web sites, Great Plains financials, or Microsoft Dynamics SL, and specialized management reporting. Progent has deep experience successfully creating both simple and complex application development projects for businesses of all sizes.
Sun Solaris Consulting Services
Progent offers your company access to expert certified Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. Progent’s can provide consulting services to support Sun Solaris co-existence with Microsoft and Linux-based networks and can also help you plan migrations between Microsoft and UNIX-based environments.
Progent is one of the most expert information technology support companies in Northern California for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange Server 2000 under typical situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
MS Live Communications Server provides IM and presence in an extensible, enterprise-grade solution featuring advanced security, transparent integration with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-manage, highly available IM platform. Effective deployments of Live Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-authorized consultants can provide the expertise necessary to deliver all the advantages of LCS throughout your whole organization.
E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that offers small businesses world-class defense from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-managed antispam and virus protection services that stop email assaults before they are able to breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or geographic location.
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that mix Mac with Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.
Progent offers Microsoft Windows Cluster Server support to help your business implement fault-tolerant clustered servers that can deliver 24x7 uptime. Clustered Windows servers for non-stop networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By assisting you t plan high availability clustered server solutions based on Microsoft Windows Server 2003 Cluster, Progent’s certified Windows consultants ensure that your non-stop clustered servers are configured to optimize the business advantage of your computer network.
Cisco Unified Communications system for VoIP gives you the foundation and tools for building a single seamless network that can handle voice, video, and data traffic at the same time. The Unified Communications solution provides this functionality while sustaining a high level of network reliability, QoS, and protection. Progent can give you access to a CCIE Consultant or CCNP Engineer to show you how to benefit from Cisco Voice over IP technology. Progent’s Voice over IP engineers can evaluate your current network and Internet connectivity infrastructure to see if your environment is optimized to support VoIP technology effectively, assist you to choose and implement Cisco hardware and software that make sense for your current requirements as well as future expansion plans, and integrate your Cisco VoIP system with products from third-party vendors. Progent is able to provide expertise in all of Cisco IP Telephony offerings such as Cisco Unified Messaging and Cisco Communications Manager Express.
Progent is a Registered Cisco Partner with expert Cisco-qualified engineers ready to assist you to deploy or troubleshoot Cisco-based connectivity solutions. Being a Certified Partner for Cisco, Progent can provide the expertise of Progent's in-house CCIE-certified specialists with expertise in designing, deploying and troubleshooting network environments powered by Cisco technology. Since Progent is in addition a Microsoft Gold Partner and provides world-class support for a wide variety of business software, Progent can help you find comprehensive IT solutions that maximize the business benefit of your network. Cisco's popular line of networking hardware and software familiar to Progent includes PIX and ASA family firewalls, secure high-bandwidth and multi-function routers, Aironet wireless access points and bridges, wired and wireless voice over IP solutions, Cisco Catalyst switches, plus protection and VPN products.
Progent’s IT outsourcing services offer affordable computer support for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can contain expenses and minimize uncertainties, allowing IT support budgets to grow in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system architecture for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
For small and midsize company IT networks, administering and coordinating virus defense with business continuity along with the preparartion for recovering vital information assets after a successful attack requires a continual struggle that involves a sophisticated set of tools, procedures, and policies. Progent’s CISSP and CISM certified security experts can help you with network security and virus protection in several areas, from security audits to designing a complete security plan. Progent’s security support services feature economical per hour or contract support to show customers how to install and manage secure small company IT systems powered by Windows and Cisco technology. Progent offers expertise for information security products and technology from all major security protection companies such as Cisco Systems Firewall, Veritas, Juniper, Symantec, McAfee, Fortinet, Ingate, and Watchguard. Progent’s computer security support specialists can provide expertise in physical security, mobile security, operations security, hardware security, applications development security, security architecture, security administration, security planning, security evaluation, and system security testing. Progent can also help with telecommunications, network and Internet security, access control technology and processes, business continuity planning, data backup, and encryption.
Progent is a pioneer in economically delivering enterprise-class IT help to small companies. Progent's success in addressing the network service requirements of the historically underserved small company sector is the cumulative result of key technical and operational breakthroughs that have eliminated much of the conventional costs out of administering IT support, added unprecedented professional skill into the support mechanism, and dramatically streamlined the repair process.
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and IT consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server integration, update, and troubleshooting services include network planning, deployment, documentation, local and remote support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Broadwing Communications is the first telecom company to complete a fully optically switched backbone network delivering low latency and high performance. Broadwing Communications provides a wide variety of data transports including Broadwing T1, Bonded T1, DS3, DSL, ISDN PRI, and Asynchronous Transfer Mode. Broadwing also provides VoIP solutions plus switched voice long distance. Progent has an agent agreement with Broadwing and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to help you incorporate Broadwing data/voice services to create an enterprise-class, integrated communications solution on a down-to-earth budget.
Progent offers customers the services of engineers who have been awarded some of the computer industry's most prestigious credentials. Progent believes that clients deserve to know that their IT support providers have accredited training plus broad practical field experience so that Progent's customers can engage Progent's support with confidence. Often, vendor certifications like the CCIE confers priority for significantly superior vendor assistance than is available to uncertified consultants, enabling Progent to offer customers a higher class of IT support. In addition, major credentials such as CISM or CISSP for network security can help enterprise clients to demonstrate compliance with regulatory requirements by using the services of recognized IT professionals.
