For small business network systems located throughout the state of South Dakota, Progent's Microsoft and Cisco authorized technical experts can deliver online support and remote troubleshooting to repair your computer network troubles fast and affordably. Progent has developed enterprise-grade skills, sophisticated utilities, and support databases to diagnose and fix IT problems while avoiding the expense and delays associated with on-site service visits.

If your South Dakota company is situated beyond the larger metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer network support choices may be limited in skills, or not available during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a diverse range of clients. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Full Array of Security Assistance
Progent's CISA, GIAC, and CISSP certified security consultants can help you to perform comprehensive security assessments, restore operations quickly from virus and worm attacks, configure firewalls, set up secure techniques for off-site and mobile connectivity, install spam and virus filtering and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated monitoring.

Juniper Networks Consulting
Progent's Juniper-authorized network engineers can help your company to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to enable you to simplify the administration and improve the protection of your Juniper and NetScreen VPN appliances, firewalls, and switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's software platforms.

Oracle Database Administration Support and Software Development
Progent offers help from an Oracle certified consultant for Oracle database administration support or an Oracle software developer for creating database business applications. Progent's Oracle database administrators can assist you to simplify critical Oracle management activities such as database tuning, backup and restore strategies, and information security. Progent's Oracle software programmers can assist your company to build, tune, troubleshoot, or port Oracle programs using PL/SQL. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop solutions lower the work needed for network administrators to set up applications so they are standardized throughout an entire user base, provide the ability to manage rights to business information, and allow quick installation of additional or updated workstations. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies desktop access, improves responsiveness, tightens data security, centralizes administration, and provides a nearly transparent user experience. Progent's Windows Server 2008 R2 consultants can help you to assess the strategic benefits of Microsoft's desktop virtualization technologies, set up test and production environments, optimize your system architecture to support virtualized clients efficiently, assess and resolve security issues, and educate your network administrators to follow industry best practices to gain maximum payback from client virtualization.

Design and Deployment Support for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support services to help organizations of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to create a cohesive ecosystem that provides the same access, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device. (See Meraki switches configuration and management.)

Remote Support for Microsoft Windows Server 2008 R2
Windows Server 2008 R2 is an important advance in making information systems more protected and fault tolerant, simpler to virtualize and administer, more expandable, and able to provide an improved platform for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 engineers can provide expert, affordable remote support to help your company benefit fully from the improvements built into Windows Server 2008 R2 by delivering consulting, support, training, administration, monitoring, and security expertise.

Microsoft Exchange Server 2016 Upgrade Support
Progent's Microsoft Exchange Server 2016 consultants can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Data Backup and Recovery Consultants
Progent's backup engineers offer consulting support for a wide array of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide help for all major data protection products such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to install, enhance, or maintain backup systems for a range of environments including on-premises, remote, cloud, or hybrid.

Virtualization Expertise
Virtual compute, storage and networking techniques allow businesses to maximize utilization, streamline network management, and enhance application continuity and security. operate multiple virtual servers on a single actual computer. Typical usage scenarios for virtualization include hardware consolidation, inexpensive platforms for programs that only run on outdated OS software, and economical quarantining of application development or testing environments from on-line systems. Progent's virtual server consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server support. Progent can deploy virtual machines to optimize performance, dependability and manageability while simultaneously cutting costs; suggest and test disaster recovery strategies that minimize productivity loss in case of a major failure; and deliver ongoing maintenance, repair, and engineering services as computer technology evolves.

Citrix Certified XenServer Support Services
Progent's Citrix XenServer virtualization engineers can help your company to evaluate the business benefits of XenServer and additional Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition assess your current XenServer environment and help you to enhance resource utilization, responsiveness, protection, availability, and recoverability.

Video Conferencing and Telepresence Consulting Support
Progent can provide the services of a certified video conferencing and telepresence engineer with expertise deploying technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can assist you to plan, install, expand, or maintain a video conferencing environment that protects your current investment and maximizes the business value of your IT system. Progent can also provide the services of infrastructure consultants who can assist businesses of any size to create and maintain a network that provides the performance, dependability, protection, and scalability you need to support your telepresence environment.

Expert Wireless Consulting and Support
Progent's wireless integration consultants offer broad expertise in the implementation and maintenance of wireless networking technology and can help you to design, install, administer and repair wireless ecosystems that are secure, robust, scalable, easy to manage and operate, able to handle your critical workloads, and transparently integrated into hybrid cloud environments. Online and on-premises support offered by Progent span a selection of wireless technologies and include smartphone management, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates key technologies first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT management and technical support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

Security Inventory Scanning for Small and Mid-size Business Networks
Progent offers two low-cost service bundles intended to allow small companies to get an independent network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your company firewall to assess vulnerabilities to inside assaults. Both security inventory services are set up and run from a secured external location.

Talk to a Progent Computer Consultant
To see how to contact a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Network Support.














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