For business networks located anywhere in the state of South Dakota, Progent's Microsoft certified technical team members can deliver remote phone help and remote troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed enterprise-level skills, software tools, and support databases to identify and resolve network problems without the high cost and delays associated with in-person service visits.

If your South Dakota organization is situated beyond the larger metro areas such as Sioux Falls, Rapid City, or Aberdeen, your local network systems support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s group of network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.

Easy Engagement and Billing Model
Progent has made it simple to be a client. Progent requests no complicated contracts, no minimum commitments, no retainers, and no minimum support time for services provided during regular business hours. All service time is documented in detail and invoiced to the actual minutes utilized. Per-minute billing avoids scenarios where clients are charged big bucks for quick fixes. Your company is charged exclusively for the services you are provided.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantscan provide expert remote support services to assist organizations of all sizes to connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective hybrid environments that support Windows and Linux systems and apps in hybrid topologies that utilize physical resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST solutions for survivability.

In-depth Expertise in Microsoft's Popular Server Software
Progent offers broad experience with Microsoft’s popular server systems. Progent can provide Windows Server 2016 hybrid integration, Windows Server 2012 R2 consulting and support, Windows 2008 R2 engineering services, Windows Server 2003 assistance, Windows 2K engineering services, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, Microsoft Exchange 2007 technical support, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 integration and application development.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery consultants can show you how to design a disaster recovery strategy to prepare for a catastrophic site outage. Progent can show you how to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills so that after a catastrophic failure takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified engineers can also assist you to build an affordable, high-availability network architecture that addresses availability issues involving a wide array of network technologies and processes. Progent's business continuity experts can help you to prepare for the broader issues related to keeping your company operational following a catastrophe by addressing not only information technology concerns but other issues such as alerting critical staff members, locating temporary work space, acquiring replacement transportation, hiring temporary employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure cloud.

Google Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consulting have extensive background providing online and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their information networks so that mobile clients can work together from virtually anywhere. Progent offers the breadth of skills to resolve technical issues that involve multiple vendors and that represent a mix of older and current technology. Progent offers cost-effective online technical support to help you with any aspect of designing, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to assist you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and operate Android phones and tablets securely and productively.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide efficient remote and onsite services including planning, configuration, administration, remediation, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment. If you are already using Microsoft SQL Server 2014, Progent can help you to carry out an efficient migration to SQL Server 2016.

Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 experts can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support, staff, create a corporate-wide security strategy, streamline IT management, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are thinking about migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to evaluate the benefits of Windows Server 2016 for your business and plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.

Microsoft Dynamics GP (Great Plains) Programming and Support
Progent can provide a MS Dynamics GP consulting professional to assist your company to support and enhance your Microsoft Great Plains-powered business information solution. Progent can also assist you to design and implement a smooth Microsoft Dynamics GP migration from an older system so that you retain your historical data, increase your security, extend your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and eliminate network impacts by planning and completing an intelligent migration plan.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers offer advanced remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small organizations and campus LANs to giant data centers and service providers. Progent can assist you to implement Cisco's continually evolving switch solutions to achieve the speed, expandability, uptime, virtualization, data protection and manageability needed by your business. To learn about Progent's consulting and troubleshooting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus line of data center switches, see Cisco Nexus switch consulting and support services. To find out about Progent's support services for Meraki switches, refer to Cisco Meraki switches integration.

Talk to a Progent Network Consultant
To learn how you can access a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or visit Online Computer Support.

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