For business networks located in the state of South Dakota, Progent's Microsoft and Cisco authorized technical team members can deliver phone assistance and remote troubleshooting to solve your computer network problems fast and affordably. Progent has developed enterprise-level skills, software tools, and support databases to troubleshoot and resolve IT problems while avoiding the cost and time delays associated with onsite technical service dispatches.

If your South Dakota organization is situated beyond the larger metro areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby network support options may be limited in skills, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s team of expert network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not just the technical competency needed for the job, but an expert with field proven methods for applying that expertise to deliver cost effective network solutions.

Eliminate Reliance on an Individual Freelance Consultant
By building a partnership with a full-service computer consulting and support company such as Progent as opposed to a freelance consultant, you are assured fast availability of capable professionals when you require them. You no longer have to be concerned that illness, classes, time off, or conflicting jobs with other clients will leave you with no support during an emergency.

Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization solutions lower the effort needed for IT managers to deploy software programs so they are consistent across an entire workforce, provide the ability to manage rights to critical information, and allow fast installation of additional or upgraded workstations. With Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client access, improves performance, strengthens data security, unifies management, and provides an almost seamless client environment. Progent's desktop virtualization engineers can assist you to assess the business benefits of Microsoft's desktop virtualization technologies, set up pilot and on-line environments, improve your network architecture to support virtualized desktops effectively, assess and resolve security problems, and educate your network administrators to utilize industry best practices to achieve maximum payback from desktop virtualization.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery professionals can show you how to create a disaster recovery plan to prepare for a complete site outage. Progent can show you how to develop a comprehensive disaster recovery solution that includes scheduled disaster recovery evaluations and drills so that if a catastrophic failure happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified professionals can also help you to build an affordable, zero-downtime system solution that takes into account reliability issues involving a broad range of network technologies and processes. Progent's business continuity experts can help you to deal with the broader problems associated with keeping your company operational following a catastrophe by addressing not only IT concerns but additional problems such as alerting critical staff members, moving into alternate work space, accessing emergency transportation, hiring temporary employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.

PC Desktop Support Services
Progent's desktop support engineers can assist your company to install PCs, laptops, or wireless communicators as needed or help your business to design and implement a large-scale upgrade to a current edition of an OS or a new version of an important desktop program. Progent's Microsoft-certified PC consultants can configure programs from the Office suite of end-user products or Microsoft Dynamics financial and customer relationship products on your client PCs so they integrate productively with all Microsoft applications, software from third-party publishers, business servers, and key services throughout your network. For example, Progent can configure Microsoft Outlook on a desktop or laptop to align with both the usage profile of the user and the protection requirements of your business. Progent can also offer remote and in-person technical services for workstations.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, availability, BOYD support, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises expertise to assist organizations of all sizes to plan, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help you to design, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your information network.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) network engineers have earned an accreditation reserved for only the most accomplished specialists for designing, configuring, installing, and troubleshooting a diverse range of Cisco network and connectivity solutions. There are only seven thousand CCIE’s worldwide, and achieving this distinction involves extensive verification of competency through written exams and hands-on lab testing to ensure that CCIE’s can apply theory to practical situations. CCIE’s have a foundational knowledge of root networking technologies and protocols that enable quickly creating multi-vendor solutions.

One-stop Shopping for Full-spectrum Computer Network Consulting Services
Progent can act as a one-stop solution for the majority of IT support needs for businesses. While focused on supporting solutions from Microsoft and Cisco, Progent consultants regularly install, integrate, and troubleshoot solutions from leading hardware and software vendors such as Check Point, WatchGuard, and Symantec. Progent also offers support for macOS and OS X and Apple iOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper expertise.

Team Approach to Service and Technical Issue Escalation
Computer technologies have grown ever more sophisticated. At the same time, most small office networks include products from many different suppliers. This makes computer integration and maintenance increasingly difficult. It is impossible for even the most capable engineer to have in-depth knowledge in all facets of information technology, or broad practical experience in the thousands of brands, models, and updates that small businesses include in their IT networks. Progent follows a collaborative methodology to computer support and relies on subject matter experts to bring high-level skills when necessary to resolve the most intractable problems effectively, at the lowest cost to your company.

64-bit Processing Migration Help
Progent’s 64-bit migration experts can assist your organization to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit computing, plan a cost-effective upgrade strategy that reduces operational disruptions, and deliver responsive remote support to aid your organization to install 64-bit software and application programs on your existing hardware. Progent's Microsoft-certified computing consultants can help your company to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, Exchange Server, Microsoft Windows 7, and Excel 2010.

Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer wide-ranging backgrounds in the implementation and maintenance of wireless information technology and can help you to plan, configure, administer and repair wireless ecosystems that are compliant, robust, scalable, simple to manage and use, able to support your critical applications, and transparently incorporated into hybrid cloud environments. Online and on-premises expertise available from Progent cover a variety of wireless technologies and include smartphone and tablet management, Wi-Fi network infrastructure design and installation, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Contact a Progent Computer Consultant
To find out how you can access a Progent computer support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Help.

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