For small business network systems located throughout the state of South Dakota, Progent's Microsoft and Cisco authorized technical experts can deliver online support and remote troubleshooting to repair your computer network troubles fast and affordably. Progent has developed enterprise-grade skills, sophisticated utilities, and support databases to diagnose and fix IT problems while avoiding the expense and delays associated with on-site service visits.

If your South Dakota company is situated beyond the larger metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer network support choices may be limited in skills, or not available during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s team of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a diverse range of clients. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification awarded only to the highest class of companies that work closely with Microsoft, have demonstrated advanced technical expertise, and have verified customer references. Gold Certified Partners are required to maintain large staffs of IT experts who have completed comprehensive proficiency testing. Gold Certified Partners are given access to exclusive support and training programs from Microsoft and early access to beta software for training and piloting purposes.

Network Consulting for Local Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is among the pioneers in delivering expert remote IT support and has provided network support to organizations in every state. Progent's online IT consulting for local governments saves travel costs and resolves problems faster than on-premises support.

Citrix Desktop Virtualization Support Services
Desktop and application virtualization platforms from Citrix permit quick provisioning of new client computers, rapid publication of new applications and updates, simplified desktop image management, quick recovery from desktop hardware breakdown or loss, lower initial cost and longer usable life for desktop computers, consistent high performance, tight control and enforcement of security policies, and the ability to prevent critical corporate or government information from leaving its authorized location. Progent's Citrix XenDesktop consultants and XenApp experts can help you to evaluate, test, deploy, manage, and troubleshoot Citrix virtual desktop and application products and can assist you manage and support additional virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

Juniper Networks Consulting Services
Progent's Juniper-certified network engineers can help your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to help you to streamline the management and improve the protection of your Juniper and NetScreen VPN appliances, firewalls, and high-performance switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that include a combination of Juniper's software platforms.

Progent's Online Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide range of online services to assist your organization to plan, program, pilot test, deploy, manage, and debug business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Google Android mobile devices, and identify and fix compatibility problems between various releases of Excel. Progent can provide on-demand help to organizations looking for a quick fix to a specific issue associated with Office Excel and Progent can also provide full project management support for upgrading or developing line-of-business application software based on Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the needs of individuals or teams.

Online Support for Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 is a major step forward in making IT networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to offer an improved environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 professionals can provide advanced, affordable online consulting to help your company get the most from the improvements built into Windows Server 2008 R2 by providing consulting, troubleshooting, education, management, network monitoring, and security expertise.

MySQL Software Development and Database Administration Services
Progent's certified MySQL database management experts offer a selection of affordable online support services to help organizations to enhance the business benefit of their MySQL environment. Expertise provided by Progent for MySQL include database administration services, application development, and database migration help.

Cisco IOS software Update Consulting
If you includes Cisco appliances, you could be using an old version of Cisco IOS, the control software powering almost every Cisco router as well as the latest Cisco switches. Cisco frequently provides updates to IOS to fix bugs, shore up security vulnerabilities, or add features. Unfortunately, upgrading IOS or other Cisco OS platforms can be tricky, depending on your Cisco equipment and your system infrastructure. For example, there could be limitations of local Flash storage that could cause a new software version to execute incorrectly. Progent's Cisco CCIE network engineers can provide a wide selection of support services associated with upgrading Cisco IOS or any Cisco software platform like CatOS or IOS XR. Progent's consultants can run version audits of your Cisco software, propose sensible upgrades, prepare Cisco appliances, transfer images, configure and test your Cisco software, tune throughput, resolve issues, and teach your IT staff how to take advantage of all significant new functions.

System Center Data Protection Manager Support Services
Progent's expert System Center Data Protection Manager (SCDPM) support professionals can assist your company to create an effective workplace recovery plan, design an affordable fault-tolerant IT infrastructure, install a Data Protection Manager-powered backup and recovery solution, thoroughly validate your SCDPM system, train your IT personnel or local service providers how to maintain Data Protection Manager, or provide extensive information technology outsourcing services including remote housing of Microsoft System Center Data Protection Manager servers in Progent's secure data center facility.

CRISC IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's skills to design, implement, and support information system control mechanisms to reduce IT risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a business continuity plan that follows industry best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.

Affordable Network Support Solutions
Many small companies rely on flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take several times longer to complete the identical job than a seasoned IT expert. For example, charging 30% less per hour, but taking three times longer for the same job is hardly a deal. Still worse, a poorly designed or configured network infrastructure that is unreliable and hard to administer or expand can cost an organization many times more than its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. confirm the effectiveness of Progent's support model and the technical capability of Progent's team of engineers.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide world-class remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small companies and campus networks to enterprise data centers and public clouds. Progent can show you how to deploy Cisco's quickly evolving switch technology to achieve the speed, expandability, uptime, virtualization, data protection and manageability required for your business. To learn about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, see Cisco Nexus switch consulting services. For details about Progent's support services for Meraki switches, go to Meraki switches consulting services.

Get in Touch with a Progent Computer Support Expert
To learn how you can access a Progent network support expert for online or onsite assistance in , call 1-800-993-9400 or go to Online Computer Support.

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