If your business information network is in the state of South Dakota you can now get fast online technical support from a UNIX or Cisco CCIE consultant to resolve complex problems affecting your computer network. Progent maintains one of the most extensive teams of UNIX and Cisco CCIE consulting experts accessible online of any independent support firm in the country. Rates are reasonable, billing is per minute, engagement is immediate, and service is world class.

In case your South Dakota network is situated far from major metropolitan areas including Sioux Falls, Rapid City, or Aberdeen, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic during a network crash. This can cause a loss of revenue for your business, angry clients, unproductive employees, and defocused management. By calling Progent's online services, you have access to a qualified engineer ready to deliver assistance whenever you have to have it to keep your computer network on line.

Since Progent bills for phone help on a per-minute basis, your company owes just for services delivered. Progent requires no service activation surcharge. Some remote service firms demand large minimum time requirements or bill for every fifteen minutes or longer. Progent's fine granularity and simple pricing mechanism do away with big invoices for quick fixes.

If your South Dakota company needs remote assistance for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced team of online support engineers has a broad array of world-class information technology skills. This enables Progent's remote technical support specialists to resolve the most challenging network trouble faster than is feasible with ordinary third-party service organizations or with the in-house IT staff usually available to smaller businesses. Progent has refined the technology and skills to fix problems economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE consultants have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also have a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.

To help companies who operate environments powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online service group offers the expertise of support specialists with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers online support from professionals who have qualified for recognized security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows service escalation, if needed, to experts with relevant competence to resolve particularly intractable jobs. This speeds up resolutions of urgent network problems, avoids network disruption, and reduces maintenance invoices.

For businesses anywhere in South Dakota, Progent allows immediate online access to UNIX, Linux, Solaris, Apple Mac engineer for emergency help to troubleshoot information system issues that are impacting business productivity and are beyond the scope of your local computer service resources. Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE-certified support professionals can analyze your system via the latest remote support tools that allow them to provide fast and efficient analysis and repair of serious network issues.

Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your South Dakota Company
Progent network consultants are qualified to deliver advanced assistance for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based network service staff can help South Dakota companies with an extensive assortment of computer products and technologies including network infrastructure, messaging support, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server products for processor consolidation and centralized administration, and transitioning from outdated applications to current environments powered by updated versions of UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service experts can provide remote troubleshooting for computers based on popular variants of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who qualify for this rare credential by passing intense examinations administered by Cisco. Usually CCIEs are employed by big enterprises or national ISPs, and so their skills are not easily available to small and medium-size businesses.

CCIE qualified consultants from Progent can help your company to design, setup, and manage a converged network infrastructure that can streamline operations, reduce expenses, and speed time to profitability. By providing Cisco routers expertise with Cisco Catalyst switches support and Aironet wireless technology integration help, Progent can dramatically improve the strategic value of your integrated network in South Dakota. To learn more concerning Progent's expertise in Cisco network appliances, see Cisco Network Professional Services.

Gold Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote service professionals offer computer system repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your organization the assistance of consulting professionals who can help your company with a wide variety of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server development, Lync Server 2010 implementation and Office Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Experts
Progent offers you access to accredited CISA, CISM, and ISSAP security engineers who can deliver a range of system protection services to strengthen the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X network against assaults or help you to revive promptly from an attack. Security solutions offered by Progent include: in depth security analysis using technologies such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recovery from malicious attacks; setting up firewalls; designing secure architectures for off-site and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and offering continual automated monitoring. To read more about Progent's security services for small and medium-size companies, refer to Progent's Professional Services for System Security.

Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth consulting support and training in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Excel. To find out more information on Progent's consulting, customization, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Call Center Outsourcing Options
Progent offers several programs for Help Desk services : UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the timely availability of an effective Help Desk Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can operate as a main Help Desk for your organization, serve as an escalation resource for the most challenging network problems, or be available in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, selecting or customizing Help Desk Call Center software products to address the special requirements of your company, or providing supplemental staff to operate online in conjunction with your in-house Help Desk group to deal with high-demand scenarios like system upgrades. For more information concerning Progent's Help Desk support and outsourcing services, see Progent's Call Center Services.

Progent's Remote Service Tools
Progent has deployed a set of optimized tools, evolved over years of field experience, focused on allowing the most advanced quality of service for delivering online technical support and repair for small and medium-size business information systems. Progent offers safe VPN support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access enables the engineers of Progent's Technical Response Center to link to your system without compromising corporate security.

Progent's highly evolved customer support database system keeps extensive records for all support provided to Progent's clients. Each active Progent staff consultant has access to the details of services rendered to every client by any team engineer. This archive of issues and resolutions is organized as a conveniently accessible proprietary knowledge base that permits Progent's remote support professionals to communicate their experiences company-wide to make sure that the quality of Progent's support improves daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online consulting specialists to arrive at the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To find out how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency online engineering expertise in South Dakota, phone 1-800-993-9400 or visit Expert Remote Network Help.

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