If your company network is in South Dakota you can have fast online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to help with the toughest problems involving your IT network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible remotely of any nationwide support organization in the United States. The cost is affordable, charges are by the minute, sign-up is quick, and service is world class.

In case your South Dakota company is based away from major urban neighborhoods including Sioux Falls, Rapid City, or Aberdeen, the availability of UNIX or CCIE-certified engineers may be problematic during a crisis. This could mean lost productivity for your company, upset clients, unproductive workers, and defocused management. By contacting Progent, you have access to a certified engineer ready to provide expertise when you have to have it to get your network operating.

Since Progent bills for online support by the minute, your company pays only for services delivered. Progent imposes no initialization charge. Many online consulting organizations demand large minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and simple billing model avoid big invoices for speedy repairs.

If your South Dakota company needs remote support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Unique?
Progent's experienced team of remote support professionals possesses a wide array of in-depth information technology knowledge. This allows Progent's online technical support experts to deal successfully with the most challenging technical problems faster than is possible with ordinary independent support organizations or with the internal support staff usually found in smaller businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of computer environments that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

In order to assist companies who run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the services of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides remote support from engineers who have qualified for the industry's top security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, when called for, to experts with relevant background to deal with particularly tough problems. This speeds up remediation of serious network problems, prevents system disruption, and reduces technical support bills.

For companies in the state of South Dakota, Progent enables fast remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for emergency help to fix information system problems that are damaging business productivity and are not within the skill set of your in-house network maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified support professionals can connect to your computer environment with advanced remote troubleshooting utilities that allow them to perform rapid and economical evaluation and resolution of critical network issues.

Services Progent's Remote Support Experts Can Offer Your South Dakota Company
Progent online professionals are qualified to offer advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:

Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based technical service staff can assist South Dakota companies to maintain a comprehensive array of information products and technologies such as system architecture, messaging solutions, security expertise for networks and business operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server options for processor consolidation and streamlined administration, and moving from older applications to modern solutions based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.

Progent's support professionals offer remote technical help for computers powered by popular derivatives of the UNIX operating system such as: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who are awarded this prestigious certification by completing intense testing given by Cisco. Usually CCIEs are hired by large corporations or nationwide ISPs, and so their help is not readily available to smaller companies.

CCIE and CCNP qualified consultants from Progent can assist your business to plan, setup, and manage a converged information system that can streamline business processes, reduce expenses, and speed the path to positive ROI. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco wireless technology integration help, Progent can dramatically increase the business value of your connectivity environment in South Dakota. To see additional information about Progent's services for Cisco network appliances, see Cisco Network Engineering Support.

Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified remote support experts can deliver network repair and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can assist you with a wide range of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2013 development, Microsoft Lync implementation and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified Network Security Specialists
Progent offers you the services of accredited CISM, CISA and CISSP security consultants who can deliver a variety of system protection services that can bolster the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or help you to recuperate fast from a breach. Security services available from Progent include: extensive security analysis using tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Nikto; fast recuperation from virus and worm attacks; integrating firewalls; designing secure techniques for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and offering round-the-clock automated monitoring. To find out additional information about Progent's security support for small and midsize businesses, go to Progent's Consulting Support for System Security.

Applications Support: Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers professional consulting expertise and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for familiar Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Word, and Microsoft Office Excel. To read more information on Progent's expertise, custom development, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Call Center Outsourcing Options
Progent provides several programs for Help Desk assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Call Center but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center resources. Progent can act as a main Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk Call Center software products to address the particular requirements of your business, or providing temporary staff to work remotely with your in-house Help Desk resources to handle high-demand events like system upgrades. To find out more information about Progent's Help Desk Call Center support, visit Progent's Help Desk Services.

Progent's Online Service Tools
Progent has deployed a set of customized technologies, evolved during more than a decade of field experience, dedicated to enabling the highest standard of efficiency for providing online engineering help and troubleshooting for small and midsize business IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote connectivity allows the experts of Progent's remote service group to link to your system without violating network security.

Progent's advanced customer support database system keeps thorough records for all support delivered to Progent's customers. Each authorized Progent team consultant has access to the history of services rendered to each customer by any team member. This archive of problems and solutions is structured as a readily accessible proprietary database that allows Progent's remote support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to manufacturers' internal support personnel that allow Progent's online consulting experts to come up with the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To learn how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent online engineering help in South Dakota, phone 1-800-993-9400 or visit Urgent Remote Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.