For small company networks located throughout the state of South Dakota, Progent's Microsoft qualified technical team members can deliver online help and remote troubleshooting to resolve your computer system issues quickly and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support databases to troubleshoot and repair network problems while avoiding the expense and time delays normally associated with on-site service visits.

If your South Dakota company is located outside of the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local network support choices may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s group of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying those skills to provide affordable network solutions.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to help your business to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT system.

Network Consulting Services for Local Governments
Progent has extensive experience delivering a broad range of online network support and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in providing advanced remote network support and has provided IT support to organizations in all 50 states. Progent's remote IT support for local governments eliminates travel expenses and resolves issues more quickly than on-premises service calls.

Google Android Smartphone Integration
Progent's Android phone and tablet integration consultants have years of experience providing online and on-premises support for businesses of any size who want to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of know-how to solve network problems that span multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent provides cost-effective online consulting to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you finish strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and use Android phones securely and productively.

Best Practices Applied by Expert Consultants
Many companies located far from cities with plentiful network consultants utilize less qualified or unseasoned local resources for vital computer network support. This can result in a network that is unstable or inefficient. Progent’s staff of Microsoft and Cisco certified consultants average more than a decade of hands-on industry experience, in the trenches of network support, providing an extensive range of technical tasks for a diverse selection of customers. Consequently, with Progent you receive not only high-level technical knowledge, but a consultant who understands computer industry leading practices in applying that knowledge to solve real-world business system problems efficiently and in a repeatable way.

In-depth Expertise in Microsoft's Popular Server Solutions
Progent provides in-depth expertise in Microsoft’s popular server platforms. Progent can provide Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Microsoft Windows 2008 R2 help, Microsoft Windows Server 2003 professional help, Microsoft Windows 2000 consulting, MS Exchange 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 maintenance, Exchange 2007 assistance, SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 integration and application development.

Exchange Server 2013 Upgrade Consulting
Progent can provide expert Exchange Server 2013 migration consulting services including cost/benefit analysis, end-to-end project management services, site prep, specification of all new software licenses and hardware needed, preparing your Active Directory forest and its domains to work optimally with your Exchange Server 2013 environment, configuring DAGS that provide maximum availability to your Exchange mailboxes, pilot testing at a client's site or at Progent's testing facility, setting up temporary coexistence between Exchange 2013 and older versions of Exchange, deployment of the new system, deactivating the old system, and training for customer's IT group and users.

Collaborative Approach to Support and Technical Issue Escalation
Computer networks have become increasingly complex. In addition, most small office networks include products from many different manufactures. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most capable individual to have deep familiarity in all aspects of computer technology, or extensive hands-on experience in the enormous range of hardware and software brands, models, and revisions that small companies incorporate in their IT systems. Progent follows a collaborative methodology to computer support and depends on subject matter specialists to bring in-depth skills when needed to fix the most intractable technical issues efficiently, at the least cost to you.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones usually demands that you set up and fine tune many components of your Wi-Fi infrastructure such as APs, routers, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical problems and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget. To learn more about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Affordable Computer Support Solutions
Many small companies rely on poor metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take many times longer to complete the same job than an experienced IT expert. For example, billing 30% less per hour, but taking three times longer for the same task is not a bargain. Even worse, a poorly designed or implemented network infrastructure that is unstable and difficult to manage or upgrade can cost a business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.

Extended Hours Remote Technical Support
Progent's economical after-hours online technical support program offers companies 24x7 availability of remote support from Progent's Technical Response Center. Services offered outside regular work hours include fixing issues with Microsoft servers, MS Windows desktop troubleshooting, help with Microsoft Office programs, system backup and restore, and fundamental routing and switching help for Cisco technology.

Get in Touch with a Progent Network Consultant
To find out how you can get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.

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