For small company network systems located within the state of South Dakota, Progent's Microsoft qualified consultants can deliver phone help and troubleshooting to solve your computer system issues quickly and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support databases to identify and repair network problems without the expense and time delays normally associated with in-person technical service calls.

If your South Dakota small business is situated outside of the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s group of network consultants average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantsoffer expert remote support to assist businesses of all sizes to connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in hybrid network models that combine local IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments and Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

MS Project Server Integration and Training
Progent's certified Microsoft Project Server and Project Online experts offer comprehensive online and onsite support for Microsoft Project Server as well as for Microsoft platforms that integrate in conjunction with Project Server. Consulting services offered by Progent include Project Professional planning and support, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your environment to accommodate local, branch office, at-home, and mobile workers so that they can utilize Microsoft Project Server to work together securely and efficiently. Progent's certified security engineers can assist you to define and enforce security policies that safeguard important project information without disrupting the efficient exchange of legitimate information.

Planning and Deployment Support for Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki Wi-Fi access point experts provide online and onsite support to help organizations of all sizes to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless users regardless of their mobility or computing device. (Refer to Meraki switches configuration and management.)

Wi-Fi Site Survey
Progent’s Wireless Site Survey assists you to plan and install a Wi-Fi wireless network customized for your facilities, providing you a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, security, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progent’s onsite wireless survey includes onsite walkthroughs, spectrum and data protection audits of your existing wireless network, evaluation of your site's floor plans, testing for radio frequency interference, signal propagation modeling, selection of the best placement for customer-requested Wireless Access Points including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing the new WLAN.

Common Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the popular online Cisco router support services available from Progent include configuring hostname, IP addressing, routing tables, T1, security logon banner and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing tables, line settings and BGP peering arrangements; updating router's IOS image; configuring and testing failover; troubleshooting VPN tunnel problems; producing a network diagram and documenting router setup; plus policy and business recovery planning.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent’s elite team of Cisco Certified Internetwork Expert (CCIE) consultants have earned a designation reserved for only the most accomplished experts for designing, programming, installing, and troubleshooting a diverse array of Cisco networking and connectivity solutions. There are only about 7,000 CCIE’s around the world, and achieving this distinction involves extensive proof of competency via written exams and hands-on lab demonstrations to make sure that CCIE’s can apply knowledge to practical situations. CCIE’s have a base knowledge of root networking technologies and protocols that enable rapidly developing multi-vendor solutions.

Deployment Support for Lync Server 2013
Microsoft Lync 2013 allows organizations of any size to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts can assist you to assess the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and future goals, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. If you are already running Microsoft Lync Server, Progent's Microsoft Skype for Business Server consultants can help you to plan and carry out a smooth migration to Skype for Business.

Planning and Deployment Support for Skype for Business Server
Progent's Microsoft Skype for Business integrators offer online and on-premises consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco UC. Progent's certified information security consultants can assist you design and validate a security strategy for your Skype for Business solution that meets government and industry standards.

Microsoft Exchange Server 2010 Upgrade Support
Progent's Microsoft Gold-certified Exchange 2010 engineers can help your company to evaluate the benefits of Exchange 2010 for your business and can assist your IT staff to design and carry out an affordable migration to Exchange 2010 from Exchange Server 2003 or Exchange 2000 that will provide quick payback by improving your workers' efficiency, lowering the cost of equipment and service, simplifying management, and consolidating your vital communications platforms.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security experts. GIAC accreditations are recognized by companies and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the network security services addressed within the GIAC certification such as auditing network security mechanisms, incident management and response, intrusion detection, web-based application security and SIEM solutions for compliance with regulatory requirements for reporting security incidents.

CRISC Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified engineer to help you to create and carry out a workplace continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.

Planning and Migration Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and post-migration consulting support.

Microsoft Dynamics GP Customization and Training
Progent can provide a MS Dynamics GP support professional to assist you to maintain and enhance your MS Dynamics GP-based business information solution. Progent can also help you to architect and implement an efficient Dynamics GP upgrade from an older accounting package so that you retain your historical data, increase your protection, extend your reporting and analytics, leverage Microsoft Office support, and reduce business impacts by designing and completing an intelligent migration plan.

Contact a Progent Computer Consultant
To see how to contact a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Online Computer Help.














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