For business network systems located within the state of South Dakota, Progent's Microsoft and Cisco authorized professionals can provide phone assistance and remote troubleshooting to fix your network systems problems quickly and cost effectively. Progent has developed world-class expertise, advanced software utilities, and support databases to identify and resolve IT problems while avoiding the expense and time delays associated with on-site service visits.

If your South Dakota small business is located beyond the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby computer support choices may be limited in technical capability, or unavailable during urgent situations. This results in a office network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s staff of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of clients. This means you obtain not only the technical know how needed for the task, but a consultant with proven methods for applying those skills to provide affordable network solutions.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop technologies reduce the effort required for network managers to set up applications so that they are consistent throughout an entire workforce, offer the ability to control access to business information, and enable quick deployment of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies client access, improves responsiveness, tightens data security, unifies administration, and offers a nearly seamless user environment. Progent's Windows Server 2008 R2 consultants can assist your company to assess the business advantages of Microsoft's desktop virtualization solutions, configure test and production environments, optimize your network architecture to accommodate virtualized clients efficiently, evaluate and resolve security issues, and train your IT administrators to utilize best practices to achieve maximum payback from client virtualization.

Amazon AWS Cloud Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts offer affordable online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid networking models that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS platform.

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consultants can deliver a range of network consulting services to help companies of all sizes to install, manage, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create testing environments to assess Windows 8.1 and develop and execute Windows 8.1 migration projects following leading practices. Progent's consultants also offer Windows 10 migration assistance.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 300km away from one another. Progent offers access to a NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your MetroCluster DR system to show compliance with information assurance standards and regulatory requirements.

Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online consultants can provide comprehensive remote and on-premises support for Microsoft Project Server and for all Microsoft platforms that work in conjunction with Project Server. Services provided by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to help you to enhance your environment to support local, branch office, home-based, and mobile workers so that they can use Project Server to work together safely and efficiently. Progent's certified network security engineers can help your IT team to adopt and police security policies that safeguard important project data without disrupting the efficient exchange of legitimate data.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to stop or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

System Center Data Protection Manager (SCDPM) Consulting Support
Microsoft System Center 2016 Data Protection Manager offers small and mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive protection for key workloads such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consulting experts can assist you to plan, deploy, administer, and repair a multi-site backup/recovery system built around DPM 2016. Progent can assist you to migrate from an older version of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management support to make sure you finish your SCDPM 2016 deployment on time and within your budget.

Microsoft Azure Cloud Integration Consulting Services
Progent's Azure cloud integration consultants can help you with any aspect of Azure cloud migration including needs definition, readiness assessment, system architecture, pre-production testing, implementation, centralized administration, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help you to set up and troubleshoot firewall appliances and VPN tunnels so that your clients can safely connect to Azure resources, and Progent's Microsoft Gold-certified consulting experts can assist you integrate key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines physical datacenters with Azure resources.

CRISC Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to plan, implement, and support information system controls to mitigate IT risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and execute a business continuity strategy that follows leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.

Collaborative Approach to Support and Problem Escalation
Computer technologies have become increasingly complex. In addition, typical small business networks include solution from many different suppliers. All this makes network integration and support increasingly difficult. It is impossible for even the most talented engineer to have deep familiarity in all aspects of information technology, or extensive hands-on experience in the thousands of hardware and software brands, versions, and revisions that small businesses include in their information systems. Progent follows a collaborative approach to network support and depends on application experts to bring high-level knowledge when necessary to solve complex technical issues effectively, at the lowest cost to you.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent network support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Network Help.

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