For office computer networks located in the state of South Dakota, Progent's Microsoft authorized professionals can deliver phone support and remote troubleshooting to solve your network systems troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software tools, and support knowledge bases to identify and repair IT problems while avoiding the cost and delays associated with onsite technical service dispatches.

If your South Dakota small business is located outside of the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This can result in a network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to provide cost effective network solutions.

The Progent Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California has a collection of advanced servers and network support equipment intended to be utilized remotely or on site to accommodate piloting, evaluations, capacity testing, forensics, business continuity planning, training, and additional reasons to help Progent's customers successfully carry out large-scale projects.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting consultants offer remote and on premises consulting to help you with any facet of business intelligence reporting ranging from debugging or enhancing reports to designing and deploying a comprehensive business intelligence environment. Progent's BI experts can assist your company to support your existing BI environment, assist you to upgrade databases and applications from an outdated reporting product to a current one, and deliver custom online mentoring to meet your specific requirements. Progentís business reporting professionals offer experience in all popular business analytics reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online or on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your IT system.

Advanced Project Management Consultants
For enterprise customers in need of high-level project management assistance, Progent can provide access to veteran information technology experts with years of experience in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These seasoned IT managers can provide project management expertise to help businesses to adhere to leading practices to ensure that strategic projects are successfully completed on time and on budget.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere consulting team offer world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop technologies reduce the effort required for network administrators to deploy applications so that they are standardized across an entire user base, offer the power to manage rights to critical data, and enable fast deployment of additional or updated workstations. With Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new VDI infrastructure that powers Remote Desktop Services simplifies desktop connectivity, enhances performance, strengthens security, unifies administration, and offers an almost transparent user environment. Progent's Windows Server 2008 R2 consultants can help your company to assess the business benefits of Microsoft's virtual desktop solutions, configure test and production deployments, improve your network architecture to support virtual clients effectively, evaluate and resolve security issues, and train your network managers to utilize industry best practices to gain a fast ROI from client virtualization.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on best practices.

Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-level data center colocation sites in the San Francisco Bay Area and larger metropolitan areas throughout the United States, and Progent's colocation center consulting professionals can enhance your systemís redundancy and performance by helping you choose a remote data center facility that addresses the specific requirements of your enterprise including geographic proximity, size, communications, affordability, and extra additional features and services. Progentís data center IT services are designed for businesses with equipment housed at colocation hosting sites and in need of timely on-premises assistance at the co-location site as well as remote support from Microsoft and Cisco qualified experts. Progent provides a variety of collocation center support services such as system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and deployment of high availability configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and creating high-availability server clustering systems.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE integration consultants can help your business to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers cost-effective remote or on-premises expertise to assist companies to migrate smoothly to an advanced communications network that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.

Microsoft SQL Server Software Programming
Progent's Microsoft-certified SQL Server application programmers can help with all stages of creating and managing SQL Server-powered applications. Progent adheres to leading practices using Microsoft's .NET architecture to create expandable, manageable custom software applications and to finish application development projects on time and on budget. Development support offered by Progent for SQL Server applications includes specification of features and scope, database modeling, normalization, data migration, T-SQL programming, software configuration, storage management, performance optimization, backup and restoration, partitioning, replication, security, and disaster recovery/business continuity planning.

Desktop and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager planning and deployment and Intune consulting to consolidate and simplify the administration of your desktops along with your web-facing tablets and smartphones. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from an older change management platform or help you to enhance your current SCCM 2016 environment to accommodate your evolving business requirements.

64-bit Processing Migration Support Services
Progentís 64-bit upgrade support specialists can help your organization to enhance your servers and workstations efficiently from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit processing, plan a cost-effective migration process that minimizes business disruptions, and deliver timely remote support to aid your company to install 64-bit operating systems and application software on your current computers. Progent's Microsoft qualified computing consultants can assist your company to install the 64-bit versions of Microsoft platforms such as Windows Server 2008, Exchange Server, Microsoft Windows 7, and Excel 2010.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer advanced online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small organizations and campus networks to giant data centers and public clouds. Progent can assist you to deploy Cisco's quickly improving switching solutions to achieve the performance, scale, availability, virtualization support, data protection and ease of management demanded by your organization. To learn about Progent's support for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support. For details about Progent's consulting and support for Cisco's Nexus Series of data center switches, refer to Nexus switch consulting and support services. For information about Progent's support services for Cisco Meraki switches, see Cisco Meraki switches consulting and troubleshooting services.

Talk to a Progent Network Consultant
To find out how to access a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Network Help.














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