Network Help for Mid-size Businesses By the Minute Billing for IT Support San Francisco Bay Area, Silicon Valley, and National
Value Pricing for IT Outsourcing
Progent bills at a competitive per-minute rate for technical services. Clients are not required to spend money on sign-up fees or minimum commitments that could result in buying support that is never delivered. Progent does not add an added charge for off-hours or emergency service, and does not charge for driving time except for urgent help where on-site labor is less than 4 hours.
Important features and advantages of Progent's value pricing model include:
Affordable By-the-Minute Rates
Progent bills at competitive per minute rates for the services of seasoned consulting experts. Progent’s Microsoft qualified engineers are quick, effective, and experienced. By charging a competitive by-the-minute rate and solving problems quickly, Progent gives small and medium-size companies the best ROI available in Northern California for information system consulting.
Streamlined Engagement Model without Retainers or Surcharges
Progent's streamlined by-the-minute engagement model demands no complex service agreements, retainers, or hidden charges. Many support organizations have minimum commitments or similar added fees that drive up support costs. For remote help, you are billed just for the actual minutes Progent spends dealing with your problem. If it only requires ten minutes to solve your problem, then you are only charged for those few minutes. For regularly scheduled on-location support calls booked more than one day ahead, you pay just for the time when Progent's consultant is there on site solving your technical issues. No on-location surcharges, travel fees, or expenses. Simply our competitive per-minute rate. For emergency immediate on-site service jobs, you may be required to pay for the Progent engineer's travel time, but not at a higher expedited service rate. Because Progent offers a large team of expert engineers situated throughout the Northern California area and in key cities across the United States, an available expert is normally nearby to help.
Low Overhead Through Leveraged Technology
Progent delivers services in the most efficient way feasible in order to come up with fast, affordable solutions. By taking advantage of the latest technology, Progent streamlines support logistics and minimizes operational overhead. Progent's remote help and automated monitoring drive service costs down dramatically by resolving anomalies fast and avoiding serious failures. Progent's efficient virtual office network enables Progent's consultants to spend more time on resolving IT issues and spend less time on logistics.
Progent's extensive in-house support knowledge base enables Progent's engineers to evaluate and repair network trouble quickly and to cooperate with colleagues to deliver efficient solutions.
Remote Support
Progent is a pioneer in delivering protected online help to business information systems worldwide. When practiced properly, remote support provides dramatic productivity enhancements and cost savings by solving issues in a fraction of the time that would be required for an on-site service visit. Progent's online support experts can resolve problems quickly, and Progent's by-the-minute pricing scheme for online support protects customers from having to pay for support that is never provided.
Proactive Monitoring
Progent is the industry's most seasoned support company in the use of Microsoft's MOM, a state-of-the-art software package that automatically monitors critical system servers to spot incipient difficulties before they can shut down your network. Microsoft's MOM automatically scans event logs from crucial servers, then filters and analyzes these system events according to an extensive, continually updated support knowledge base. When Microsoft's MOM detects a problem, it executes appropriate remedial scripts or generates alerts to warn designated support personnel. Microsoft's MOM also generates tracking reports so you can monitor the vitality of your network.
Progent's turn-key IT outsourcing support packages utilize Microsoft Operations Manager to keep business networks productive with the least possible intervention by support technicians.
To contact Progent about IT outsourcing solutions for mid-size business networks, call 1-800-993-9400 or send email to network-support-help@progent.com .
© 2002-2008 Progent Corporation. All rights reserved.
More topics of interest:
An index of content:: 802.11 Technology Consulting Support Services Anti-Spam Subscription Help and Support Apple Macintosh with Windows Remote Support Best Consulting Services Application Consulting for Microsoft Excel Service Providers Applications Consultants for Microsoft Great Plains Microsoft Great Plains Software Integration Services Arlington, TX Implementation IT Outsource Atlanta Small Business Network Consulting Services Biggest Information Technology Outsourcing Augusta-Richmond County Security Consulting Company Augusta-Richmond County, GA Professionals Augusta-Richmond County, Georgia Integration Company Small Business Network Consulting Firm Baltimore Small Business IT Support Firms On-site and Remote Support for Baltimore Baton Rouge Computer Network Consultant Consulting Service Firm Birmingham, Jefferson County, Alabama Small Business Network Consulting Services Support Companies Boston Outsourcing IT Boston IT Consulting Boston, MA Implementation Support Boston, Massachusetts Consultant Boston, MA Small Business Computer Consulting Firm Network Design Consultant for Boston, MA Burlingame IT Specialists San Mateo Computer Outsourcing Consultants CCIE Certified VPN IT Consultant Cisco VPN On-site Technical Support CCIE Expert Certified Small Business Computer Consulting Firm for Cleveland Cleveland, OH Server Consulting CCNP Certified Cisco Aironet 1400 Wireless Bridge Integration Support Integration Services for Cisco Aironet 350 Access Point CIO IT Consultant Chief Information Officer Setup and Support CISM Certified Auditing Testing CISSP Certified Expert Burlingame Computer Consultants Network Design CISSP Certified Hughson Security Consulting Companies Engineer CISSP Certified Omaha, NE Technical Support Company Network Assessments Campbell Technology Consulting Information Technology Consultants for Los Gatos Chesapeake Onsite Support Cisco and Microsoft Certified Expert Support Firm Chicago Position Openings Contractor Job Chicago, Illinois Consulting Firms Support Firm Cisco 802.11g Wireless Technical Support Troubleshooting Cisco Aironet 1300 Series Outdoor Access Point/Bridge Computer Engineer Cisco Certified Expert Support and Integration Cisco Certified Expert Tampa Network Consultants Networking Consultant Cisco Certified Partner Cisco Aironet 350 Access Point IT Consulting Setup and Support for Cisco Wireless Access Point Cisco Ethernet Consulting Cisco Catalyst Configuration Cisco Ethernet Network Consultants Troubleshooting Cisco Expert Network Setup for Minneapolis, MN Consultancy Services Cisco Firewall Specialist Cisco PIX 501 Firewall Integration Services Cisco Security Support IT Consulting Cisco Technical Support Companies Small Office Network Consultant Cisco Virtual Private Network Onsite Technical Support VPN On-site Support Cisco Wireless Support and Setup Support and Setup Cisco and Microsoft Certified Napa Valley Implementation Support Napa IT Management Citrus Heights Install Fair Oaks Consulting Services Colorado Springs, Colorado Outsourcing Technical Support Networking Firms Computer Consultancy Firms for San Diego San Diego Outsourcing IT Computer Consulting Job Full-Time Jobs for Microsoft Consulting Computer Help for Minneapolis Computer Network Consultants for Minneapolis Computer Network Specialist for Contra Costa County System Consultant Computer Network Support Companies for Santa Rosa Support Companies for North Bay Consulting Firm for Denver Network Security Consultant Consulting Firms for Florida Computer Network Support Companies Consulting Service for Aurora, Colorado Aurora, CO Computer Firms Consulting Services for North Dakota - Fargo, ND, Bismark, ND, Grand Forks, ND, Minot, ND North Dakota On-site Support Dallas, TX Full-Time Job Dallas, Texas Telecommuting Jobs Dallas, Texas Technical Support Firm Dallas, Texas System Consultants Daly City Information Technology Management Bay Area Small Business Network Consulting Company Denver, CO Computer Network Specialists Computer Consultancy Des Moines Small Business IT Consulting Company Des Moines, IA Migrations Engineer for Solaris UNIX Support Services Entourage Onsite Technical Support Entourage Consultant Exchange 2003 Server On-site Technical Support Biggest Microsoft Exchange 2003 Consultants Expert Microsoft Certified Computer Consulting for Exchange Server 2007 Professionals Expert Training Support Knowledge Transfer Remote Support Florida Professional Small Office Network Consulting Services Folsom Support Companies Roseville Onsite Computer Services Glendale IT Service Networking Companies Hialeah, FL IT Outsourcing Company Hialeah, FL Consulting Companies Honolulu Hawaii IT Consulting Firm Hawaii Service Provider Honolulu, HI IT Support Systems Support for Hawaii Honolulu, Hawaii Computer Support Consultant Honolulu, Hawaii Support Outsourcing Houson, Texas Full-Time Jobs Job Houston Support Outsourcing Integration Companies for Houston ISA 2004 Server Integration Services On-site Support for ISA 2004 Server ISSAP Certified Evaluation ISSAP Technical Support Services IT Outsourcing Companies for San Joaquin County San Joaquin County Computer Consulting IT Services for Apple Macintosh and Windows Professionals Independent Linux Consultants Jobs Available Subcontractor Information Technology Consulting Firms for Detroit, MI Cisco and Microsoft Certified Experts Detroit, Michigan Information Technology Consulting Firms Integration Specialists for North Dakota IT Specialist for Fargo North Dakota Internet Data Center Support Services Consulting for Internet Data Center Internet Networking Consultants for Portland Maine Security Consultant Internet Security and Acceleration Server Professionals ISA 2004 Standard Edition Server IT Services Internet Service for Broadwing ISDN PRI, T1, T3, DS3, DSL Broadwing Frame Relay over DSL Data And Voice Services Irving, Texas Small Business IT Outsourcing Services Microsoft Support Specialist Jacksonville, Florida Computer Companies Jacksonville, Florida Information Technology Outsourcing Firm Job Opening for Arlington, TX Cisco Certified Expert Arlington, Texas Job Opening Job Opening for Exchange messaging and groupware Consultant Full-Time Job Jobs for Riverside, California Riverside, CA Contract Job Juniper Networks Certified Internet Specialist (JNCIS) Computer Specialist Certified Information Security Manager (CISM) Computer Support Kansas City, Missouri Job Opening Top MCSE Expert Certified Telecommute Jobs Kentucky - Louisville, KY, Lexington, KY, Owensboro, KY, Bowling Green, KY Professional Microsoft and Cisco Certified Computer Help Kentucky Small Business Outsourcing Consulting Services Firm for Louisville, Lexington, Owensboro, KY Lafayette Internet Networking Consultants Pleasant Hill Information Technology Outsourcing Company Las Vegas Nevada Consulting Service Microsoft and Cisco Certified Nevada Designers Las Vegas, Nevada Small Business Network Consulting Firm Consulting Lincoln Consulting Service Cisco Experts Network Administration for Lincoln, NE Lincoln Outsourcing IT Service Linux Network Consulting Support Services Louisville Small Business Network Consulting Services Cisco and Microsoft Computer Network Consulting MCSE Expert Certified Arizona Server Consulting Engineers for Arizona - Phoenix, AZ, Tucson, AZ, Mesa, AZ, Glendale, AZ, Scottsdale, AZ MCSE Remote Support Consulting Subcontractor Remote Support Engineer Microsoft Certified Professional Telecommute Job Martinez Computer Services Contra Costa County Computer Firms Memphis, TN, Nashville, TN, Knoxville, TN, Knoxville, TN Server Support Tennessee Consulting Company Microsoft AD Consulting Technical Support for Microsoft Active Directory Microsoft Administration for Manteca Lathrop Network Support Consulting Microsoft Dynamics Reporting Contract Development for Microsoft Great Plains Microsoft Exchange Consultant Services Support for Exchange 2003 Microsoft Great Plains Software Integration Support Applications Consultants Microsoft MCSE Employment Opportunities Positions Microsoft Office 2000 Computer Consultancy Firms Microsoft Windows Migrations Microsoft Office 2003 Consulting Small Office IT Consulting Microsoft Office SharePoint Server 2007 Support and Integration SharePoint Network Consultants Microsoft Security Consulting Services Microsoft Computer Installation Microsoft Server Virtualization Small Business Computer Consulting Firm Microsoft Virtual Server Administration Network Design Consultant Microsoft Technical Support Companies for Cisco Network Management Cisco Network Management IT Outsourcing Microsoft and Cisco Certified Expert Colorado Springs, CO Small Business Outsourcing Microsoft and Cisco Certified Colorado Springs, Colorado Computer Outsourcing Microsoft and Cisco Certified Expert Small Business Network Consultant for Omaha Nebraska Small Office Computer Consulting for Nebraska Microsoft and Cisco Certified Greensboro Consulting Firms Greensboro, NC Specialist Milpitas Network Security Consulting Milpitas Integration Firms Milwaukee, WI Internet Networking Consultants Wisconsin Outsourcing Technical Support Minneapolis Minnesota Computer Specialists Minneapolis Minnesota Small Business IT Outsourcing Firms Mississippi Network Services Largest Jackson Mississippi IT Consultant Monterey County Network Security Consultants Cisco and Microsoft Certified Expert Install Montgomery IT Management Network Integration Montgomery Subcontractor Contract Morgan Hill Information Technology Consultants Gilroy Consultant Services Network Consultant for Windows Active Directory Windows 2003 Active Directory Consulting Network Consulting for Bakersfield, CA Small Office IT Outsourcing Network Outsource for Menlo Park On-site and Remote Support for Mountain View Networking Firms for Virginia Beach, Virginia Technical Consultant New Hampshire - Manchester, NH, Nashua, NH, Concord, NH, New England Outsourcing Companies Tech Support New Jersey Technical Support Technical Support Firms for New Jersey New Orleans, LA Technical Support Company IT Outsourcing Companies New York City, Buffalo, Rochester, NY Networking Consultant Configuration New York, NY Career Opportunities Contract Newark, New Jersey Positions Newark, NJ Contractor Jobs Norfolk, Virginia Support Companies Networking Company Onsite Technical Support for Windows and Solaris UNIX with Windows Computer Engineer Oregon IT Service Providers IT Consulting Company PIX Firewall Engineer CCNP Certified Technology Consulting Services Philadelphia Systems Consultant Network Consultant Philadelphia, PA Integration Specialists Information Technology Outsourcing Firms Philadelphia, Pennsylvania On-site and Remote Support Integration Consultant Phoenix, AZ Server Setup Network Assessment Phoenix, Tucson, Mesa, AZ Software Consulting Services Consulting Company Pittsburgh Professionals Microsoft and Cisco Security Consultant Raleigh Computer Support Award Winning Small Business Outsourcing for Raleigh, NC Remote Access Information Technology Consulting Technical Support Riverside Implementation Support IT Outsourcing Firm San Diego Network Engineers Most Capable Small Business Computer Consulting Firms San Francisco MCSE Full-Time Job San Francisco Microsoft MCSA Jobs Available San Jose Network Support IT Consulting for Santa Clara Sarbanes Oxley Compliance Consultancy Collocation IT Consultant Security Consulting Firm for San Diego, California Cisco Certified Expert Integration Consultant Security Management Practices Security Audits IT Services Security Planning Network Consulting Security Auditing Small Business Computer Consultants for Alabama - Birmingham, AL, Montgomery, AL, Mobile, AL, Huntsville, AL Computer Support Consultant Small Business IT Outsourcing Services for Cisco On-site and Remote Support Small Business Network Consultants for Las Vegas Network Support Companies Small Business Outsourcing IT for Lexington-Fayette, KY Cisco Lexington-Fayette Small Business Computer Consulting Companies Small Office Network Consultants for Hawaii Onsite Technical Support Small Office Network Consulting for New York, NY New York Small Business IT Support Firms Solaris Online Computer Consulting Computer Consulting Firm Solution Providers for Rochester Small Office Network Consultants SonicWALL PRO Intrusion Detection Security Audits South Carolina Networking Firms South Carolina Software Consultants South San Francisco Network Services Bay Area Network Support Company Specialist for Microsoft Operations Manager 2000 Consultant St. Louis, Missouri Small Business Network Consultants System Consultant Subcontractor for Rochester, New York CCIE Expert Certified Rochester, NY Part-Time Jobs Sun Solaris Remote Server Consultants Computer Consulting Companies for Linux Remote Tacoma, Washington Career Jobs Available Tacoma, Washington Technology Consulting Biggest Cisco Experts On-site Support Tampa Telecommuting Job Open Positions Technical Support Company for Manchester New Hampshire Best New Hampshire - Manchester, NH, Nashua, NH, Concord, NH, New England Computer Consulting Services Telecommuter Jobs for Fort Wayne, IN Subcontractor Job Toledo, OH Computer Network Companies Microsoft Toledo, Ohio IT Consulting Toledo, OH Small Business Server Support System Consulting Services Tri-Valley Network Consulting Company Cisco Consultant Services for Trivalley Tulsa, Oklahoma Outsourcing Companies Small Business Network Consultants Virginia Beach Network Engineers IT Consultants Virginia Beach, Virginia Security Consulting Company Virginia Beach, VA Installation Washington Software Consultants Seattle Washington Onsite Support Web Application Security Security Auditing Security Evaluation West Virginia Computer Consultants Top Ranked Small Business Network Consultants Wichita Small Business Outsourcing Wichita, KS Integration Firms Wichita, KS Small Business Network Consulting Small Business IT Consulting Firm Windows 2003 Setup and Support Microsoft Certified Troubleshooting Windows Server 2003 Onsite Technical Support Windows Server 2003 Support and Integration Windows SharePoint Services Engineer Consulting Winston-Salem IT Service Providers Winston-Salem, North Carolina Computer Support Yonkers, New York Consultancy Firms Yonkers, NY Network Security Consultants