Progent's pricing policy is to charge for remote support and on-site visits by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for services provided during regular business hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big invoices for quick solutions so you will not be forced to permit less critical problems to fester.

Additional Topics of Interest

Juniper Junos Compliance Audit
Juniper Junos Configuration Security Consultants in New Jersey

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Cisco Router Outsourcing Firm

As the global leader in IP networking, Cisco offers the most comprehensive range of products and technologies for allowing Internet Service Providers to sell protected, flexible, value-added voice, video, and data services. Progent's Cisco-certified IT consultants have experience addressing the special needs of ISPs by assisting Internet Service Providers to architect, implement, and manage fault-tolerant, extensible connectivity solutions suitable for public networks.

Consultancy Services Company for Envisioning Phase: Requirements Definition
San Diego, CA Developing Phase: Pilots Computer Consultancy

When conducting consulting projects for corporate clients, Progent uses a phased approach based on defined milestones so as to achieve budgetary, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and expert implementation. All facets are recorded to provide a detailed summary of IT services delivered and to assist in downstream network maintenance.

Symantec VelociRaptor Security Consulting
Mt. View, CA Symantec Security Security Tech Services

Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN products including the Raptor and VelociRaptor family or help you upgrade to more recent firewall solutions. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall and VPN appliances and software, managed security and virus protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network support, maintenance, education, and security consulting.

SUS Consulting

Microsoft Windows SUS allows network managers to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and easily manage the distribution of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.

Microsoft Certified Professionals for Pocket PC
Onsite Technical Support in Santa Ana, California

Progentís Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to integrate, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

Cisco ASA Configuration Online Troubleshooting
Las Vegas, NV Firepower Specialists

Progentís certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security gaps.

IT Outsourcing Companies for Windows 7 64-bit Upgrade
Microsoft Experts Windows 7 Training Remote Consulting St. Helena, CA

Progent's certified engineers can help your company to pilot Windows 7 to verify application and driver compatibility and to determine its performance and stability running in your environment. Progent can also show you how to assess the likely business advantages of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to plan and carry out a smooth migration to Windows 7 from a your current release of Windows.

SQL Server 2014 Virtual Machines Troubleshooting
San Mateo, CA SQL Server 2014 and Windows Server 2012 R2 Support and Setup

Microsoft SQL Server 2014 includes significant enhancements in critical areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services including system design, configuration, administration, troubleshooting, and application development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment.

Macintosh Online Help
Apple OS X Lion Upgrade Technical Support Services

Progent's consultants offer Mac OS X users a range of services such as desktop support, Apple OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, security services, and custom education. Progent can assist businesses to upgrade to OS X Lion from Mac Snow Leopard or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac OS X application software. Progent can also assist your business with iPhone support and iPad synchronization, or moving to iCloud services. For computer networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, secure, efficient and able to achieve your company's business goals.

Online Technical Support for Windows 2008
Windows Server 2008 On-site Technical Support Saratoga, CA

Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and rollout strategies, install Windows Server 2008 with your IT environment and workload, educate your IT staff how to run new administration utilities, and deliver ongoing consulting and troubleshooting via low-cost alternatives such as Contact Center service and online technical support.

Consultant Services for 64-bit Migration
64-bit Migration Consulting Scottsdale, AZ

Progentís Microsoft qualified engineers can help your organization to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of migrating to 64-bit computing, plan an efficient upgrade process that minimizes operational disruptions, and deliver inexpensive, expert online support to assist your company to configure 64-bit operating systems and application programs on your current computers.

Cisco Certified Expert Unified Communications Manager Express Computer Consultants
Unified CM and Exchange Online Support and Help San Mateo County

Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, is the core of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express provide a borderless IP-PBX by integrating tightly with apps such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and onsite support to help organizations of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can assist with any facet of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server failover systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.

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