Progent's pricing policy is to bill for online support and on-premises visits by the minute. As a result, you owe only for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no startup charge and asks no retainer for services provided during regular working hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big bills for quick solutions so you will not be tempted to permit minor problems to fester.

Additional Topics of Interest

Engineer for Microsoft Dynamics GP ERP
Microsoft Dynamics GP IT Consulting in Winter Park, FL

Progentís Microsoft certified experts offer a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the capability you currently require, with the option to expand clients and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains support engineers can show you how to deploy, customize and manage the latest release of Dynamics GP or upgrade efficiently from an older version.

Security Certification for CISA Certified
CISA Intrusion Detection

The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive test given by the ISACA international professional group. Progent offers the services of a CISA-certified security professional able to help businesses in the areas of IS audit services, information technology administration, systems and architecture lifecycle, IT support, safeguarding of information resources, and business continuity preparedness.

ProSight Patch Management Automation Engineer
Garland, TX Server Monitoring Services

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt your business.

Remote Monitoring and Reporting IT Services
Integration Services Emeryville, CA

Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of network stability that was once limited to enterprises. Progent can provide a variety RMM options available as economical service packages designed to help you to detect and resolve a an array of IT network issues before they can impact your business.

Hybrid cloud Engineers
Top Specialist for Enterprise hybrid cloud solutions

Progent can provide advanced remote consulting to help businesses connect their networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that combine on-premises IT assets as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a range of public cloud integration services such as Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing advanced consulting services online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.

Consultant for Citrix XenMotion
Computer Engineer Portland

Progent's Citrix-certified engineers can help your company to understand the business benefits of XenServer and other Citrix products, and can help you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can also assess your current XenServer deployment and show you how to enhance resource utilization, responsiveness, protection, uptime, and recoverability.

CISM Security Certified Solution Provider for Massachusetts
Support Organizations for Tennessee

If your organization does not require emergency remote help but expects to need technical services with your information system soon, you can save time and expenses and ensure that the right IT skill will be ready when you require it by contacting a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or send email to

Cisco and Microsoft Certified Experts Penetration Testing Firewall Setup
Network Security Testing

Stealth intrusion testing is an important component of any overall network security strategy. Progentís security experts can perform thorough intrusion checks without the knowledge of your company's in-house network support resources. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection warnings and event log analysis are properly set up and consistently observed.

Cisco 64-bit Computing Engineer
Professionals in Detroit, MI

Progentís Microsoft qualified engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit desktop processing, plan an affordable upgrade strategy that reduces business interruptions, and provide inexpensive, expert online support to assist you to install 64-bit PC desktop software and application programs on your existing hardware.

Building to Building Wireless Case Study
Case Study for School Wireless Silicon Valley

Progent delivered a wireless integration environment that enabled a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.

Microsoft Azure AD configuration Development
Microsoft and Cisco Authorized Expert Microsoft Azure IPsec configuration Engineer

Progent can assist small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure you sidestep the typical errors small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.

ISP Service Plan Selection Consultants
Comcast Business Class Cable Internet Consultant in San Francisco

Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution matches your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different ISP and/or service plan. Network provisioning can include optimizing existing routers and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.

PowerPoint 2010 Small Business Server Support
Remote Office Web App Technical Firms in Orlando, FL

Progent's Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers quick return on investment and enables improved business results. Progent can help your company to interface Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server. Progent's consultants can also assist you to fix compatibility issues with different releases of Microsoft Office desktop and can provide customized online training to individuals and teams.

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