Network Help for Midsize Businesses Value Pricing for IT Outsourcing San Francisco Bay Area, San Jose, Northern California, and National
Progent's pricing model is to charge for remote support and on-site help per minute. Consequently, you owe only for received support. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer. Many support firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for quick repairs so you won't be forced to permit less critical problems to stay unaddressed.
For large businesses, Progent can supplement internal IT groups by offering extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2003 integration, Systems Management Server (SMS) expertise, and SQL Server consulting. For the national or worldwide businesses with branch offices in Northern California, Progent can perform as a transparent local extension of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbox compliance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and technicians to assist with a site move or office move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Microsoft Windows Server 2008 is an important advance in making information systems more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can help your company benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security expertise.
Progent has developed a comprehensive support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who provide minimal documentation or details of services performed, every service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports transmitted by each consultant to every client. The discipline of documenting and archiving service activity allows more effective service and eliminates a slew of common problems such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network support expert with real-world experience planning and integrating cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than a decade of experience supporting computer networks powered by Microsoft products. This experience ensures you success in installing, administering, and repairing network environments that include the Microsoft SBS 2003 line of servers and applications.
Progent’s high availability interoffice connectivity and 24x7 system connection professionals can help small organizations create fault tolerant Interoffice connectivity via redundant system architectures featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers affordable 24x7 interoffice networking.
Progent's Sun Solaris platform consulting services offer small and mid-size businesses and developers help with administering and supporting Solaris environments that operate with Microsoft-based technology. Progent can give your organization contact with Solaris experts, support professionals qualified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's UNIX family support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient single consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Microsoft Great Plains 7.5 Design and Installation Technical Support
Progent’s Microsoft certified experts offer a range of support services for Great Plains Business Software. Microsoft Dynamics GP is a Microsoft financial package and business management tool built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP 9.0, the latest edition of Microsoft financial products in the Microsoft Great Plains Accounting family, offers an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Great Plains is easy to deploy and integrate, and with its segmented design you can license only the capability you currently require, with the option to expand clients and enlarge capabilities in the future. Progent’s Microsoft Great Plains Software consulting experts can help you deploy, customize and administer Microsoft Dynamics GP 9.0 and also older editions of Great Plains including Microsoft Great Plains 8.0 and Microsoft Great Plains 7.5.
Progent can provide the services of CISM qualified security professionals. The Certified Information Security Manager organization defines the core competencies and international standards of skill that information security professionals are expected to master. CISM gives executive management the confidence that consultants who have earned their CISM credential possess the background and capability to deliver effective security management and consulting services.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can provide your company a significant competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
