Progent's pricing model is to bill for remote service and in-person visits per minute. As a result, you are charged just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no initialization fee and asks no monthly commitment for support services provided during regular business hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you will not be forced to allow less critical problems to fester.


Additional Topics of Interest

Juniper SSG Series Firewall Security Firm
Oklahoma City, Oklahoma Juniper SSG20 Router Security Firms

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

ISA Server Support Services
Microsoft ISA 2004 Server Support and Setup in Sacramento, CA

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security solutions for information systems with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and implement an installation of ISA Server 2004 that meets your IT protection needs without limiting your productivity.

Expert Microsoft Certified Server Training
Windows Knowledge Transfer Daly City, CA

Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent has few competitors. Mid-size companies who utilize trusted freelance service providers or who employ internal support staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more robust, secure, and efficient.

Microsoft and Cisco Online Technical Support for Fault Tolerant Data Center
Fault Tolerant Data Centers Specialists

Progent's Data Center consultants can show you how to select high availability data centers that match the specific needs of your company. Fault tolerant collocation sites are particularly appealing to small companies due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is too expensive for the majority of small businesses. Progent can show you how to get all the benefits of high availability data centers and 24x7 colo sites by offering a full range of consulting and maintenance services.

Outlook Solutions Provider
Small Business Computer Consulting in Fresno

Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies in the San Francisco Bay Area and nationwide. Progent offers economical Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

Professionals for Mac Backup
Corpus Christi BackupAssist Technology Professional

Progent can provide economical online support from engineers with expertise in a wide array of products and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent offers consulting support for leading backup platforms including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist your company to deploy, upgrade, or maintain data backup systems for a variety of environments such as local, edge to datacenter, cloud, or hybrid.

WLAN Site Survey Technology Consulting
Wireless Site Survey Support Services

Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless network adapted to your environment, providing your business a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.

Juniper Networks Firewall Troubleshooting
Juniper Networks VPN Firewall Configure

Progent's Juniper Networks-authorized network engineer can help you to plan and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and migrate efficiently from discontinued products to current versions. Progent's Junos OS engineers can also offer support for Juniper's premiere network operating system to enable your business to streamline the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that incorporate a mix of Juniper's OS platforms.

Windows 7 Upgrade Professional
Help in Corpus Christi, TX

Progent's certified engineers can provide remote and onsite support services to help you to manage, support, and troubleshoot computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring.

Wireless Security Inventory Services
External Network Security Inventory Consult District of Columbia

Progent has put together two ultra-affordable service bundles designed to enable small companies to get a professional network security evaluation from a qualified security consultant. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from an authorized computer inside your firewall to assess the risk to internal assaults. The two security inventory services are configured and run from a secured external site.


















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