Progent's pricing model is to bill for remote service and in-person visits per minute. As a result, you are charged just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no initialization fee and asks no monthly commitment for support services provided during regular business hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you will not be forced to allow less critical problems to fester.


Additional Topics of Interest

Juniper SRX Series Firewall Security Firm
Oklahoma City, Oklahoma Juniper SRX100 Router Security Firms

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

ISA Server Support Services
Microsoft ISA 2004 Server Support and Setup in Sacramento, CA

Progentís Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.

Network Skills Transfer
Windows Skills Transfer

Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their scope, Progent can concentrate on offering high-value services where Progent has few competitors. Medium-size businesses who work with trusted freelance service providers or who employ internal IT staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more reliable, protected, and efficient.

Data Center Consulting
New York, NY Fault Tolerant Colo Technology Professional

Progent's Data Center consultants can help you identify fault-tolerant data centers that match the specific needs of your business. Fault tolerant off-site data centers are especially attractive to small businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an on-site data center with even a minimum level of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.

Exchange 2007 Server Consultant Services
Exchange 2007 Server Professional in Grand Rapids, MI

Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to finish your project quickly and economically. Progent's Exchange 2007 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.

Consulting for VMware Data Recovery
Backup Exec Services

Progent offers economical online access to consultants skilled in a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide help for all major data protection platforms including Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to design, enhance, or maintain data backup systems for a variety of architectures including local, edge to datacenter, cloud-based, or hybrid.

Wi-Fi Site Survey Technology Consulting
Wi-Fi RF Coverage Maps On-site Technical Support

Progentís Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, providing you a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.

Juniper Junos Security Evaluation
Juniper Junos BGT Network Security Auditor

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Consulting for Windows 7 Upgrade
Support Outsourcing Services for Windows 7 64-bit Upgrade Albuquerque, NM

Progent's certified consultants offers offsite and on-premises consulting expertise to help your company to manage, maintain, and troubleshoot computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, remote connectivity, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring.

Server Management Remote Technical Support
Setup and Support for Server Consolidation in North Carolina

By using virtual server technology, companies are able to run many virtual machines on a single physical server. Virtual server technology enables businesses to enjoy all the benefits of server segmentation, while avoiding the expense that goes with buying additional server hardware. Virtualization is the critical technology for private clouds, which provide major benefits such as lowering the costs of hardware, datacenter facilities, and management while improving data security, system reliability, and disaster recovery. Other important server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you with all areas of server consolidation and administration to allow your company to cut expenses and conserve time.


















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