Progent's pricing model is to bill for phone service and in-person visits by the minute. As a result, you owe just for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services provided during normal business hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for fast solutions so you will not be tempted to permit simple problems to stay unaddressed.

Additional Topics of Interest

Online Troubleshooting for Microsoft Windows 10 Migration
Windows 10 Management Support and Help in San Francisco Bay Area

Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and post-migration Call Center support services.

Onsite Technical Support for Barracuda Backup with Amazon AWS
Windsor, CA Barracuda Backup Local Online Consulting

Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to design, integrate, manage and repair a BDR solution built on Barracuda Backup.

Virtual Application Delivery Services
Consultant for Windows Application Management

Progent's Citrix-certified experts can assist your business to design, implement, administer, and support a virtualized application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to administer and support a remote datacenter that offers high uptime, advanced security, and rapid disaster recovery.

Skype for Business Engineers
Glendale Skype for Business and Cisco UC Consultants

Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.

IT Management Outsourcing Engineer
Urgent Small Business Network Management Services Consult

Progent's ProSight family of managed services are intended to provide organizations who have small internal network support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, automation of common administrative tasks, continual absorption of the latest technology, smooth transition from legacy systems to modern solutions, improved fit between information technology with business goals, guidance from seasoned IT consultants, and freeing up management to concentrate on business instead of fast-evolving network technology.

Consulting Services for Microsoft Windows Server 2012 R2 Essentials
Windows Server Essentials Server Backup Specialists Los Angeles

Windows Server Essentials is an affordable, versatile operating system that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing model that combines on-premises and cloud-hosted software and infrastructure. Progent's consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your computing environment. Progent can provide full-service project management to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting help, technical support, and customized training.

Antivirus Reseller
Antispam Technical Support in Rancho Cordova, CA

E-Mail Guard is Progent's economical spam filtering and virus protection solution that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other types of email-borne assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-based antispam and virus defense services that ward off email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server platform, hardware type, or geographic location.

IT Consultant for Services Documentation
Configuration for Service Reporting Corpus Christi, TX

Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or local service firms who offer scant documentation or details of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by every staff member to each client. The discipline of detailing and organizing support activity allows more effective service and avoids a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.

SharePoint Server Support Outsourcing
Best Expert Microsoft Certified Office SharePoint Server 2007 Help and Support in Grand Rapids

Progent's Microsoft-authorized experts can help you rationalize the business case for implementing SharePoint 2007, consult with you on the most sensible version of SharePoint for your circumstances, provide configuration and deployment expertise, help you to set up MS SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Portal Server 2007, develop a comprehensive security plan that incorporates portal solutions, and provide maintenance and Help Desk services.

Professional for Solaris with Windows
Consultants in El Dorado Hills, CA

Progent's UNIX platform support experts provide small and mid-size companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent can give your business contact with UNIX consultants, consulting professionals qualified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you an easy one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

Network Management Technical Support Outsource
Cisco Network Management Small Business IT Support Firms Arlington, Texas

Progent's Cisco-qualified network management engineers can assist you to run Cisco's management utilities alongside a selection of specialized third-party products to build a complete network management solution to keep your network operating reliably, conserve limited resources, guard your data, revive rapidly from device failure or malicious assaults, and allow you to expand or reassign valuable resources intelligently and affordably as your company grows.

Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Consulting
Remote Wireless Site Survey Support in Lincoln, Nebraska

Progentís Wireless Site Survey helps you to plan and implement a Wi-Fi WLAN adapted to your environment, providing you a WLAN that has the coverage, performance, load-handling capability, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service.

RIM BlackBerry Exchange Technical Support Services
BlackBerry Enterprise Server Support Services in Portola Valley, CA

Progent offers the support of BlackBerry-qualified experts who can assist small organizations to design, administer, and repair BlackBerry solutions economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-qualified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient online service delivery model, offers small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT system.

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