If you have a small business IT system with 10 to 50 network clients, Progent's IT outsourcing services free your business from over-reliance on single independent service provider while giving you affordable and reliable access to high-quality technical support. By delivering network consulting help when you need it, providing advanced expertise for key technologies, delivering value-added support such as 24x7 network monitoring, and billing only for support you use, Progent offers you an affordable way for optimizing the profitability of your small business information system. Progent is the intelligent way for small organizations to create and support a robust and safe information network and to benefit from quick access to the skilled consulting ordinarily restricted to businesses who are able to afford a large internal IT group.


Additional Topics of Interest

Virtual Help Desk Setup and Support
Vacaville, CA Consulting for Call Center

Progent's Network Help Desk Outsourcing Support Services for PC desktop support are designed specifically for small organizations who require immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.

CISSP Certified Expert Network Engineer for Illinois
Texas Network Consulting Services

If your company does not require immediate online help but you think you will require assistance with your network soon, you can conserve time and money and guarantee that the appropriate expertise will be available when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or send email to information@progent.com.

Network Monitoring Professionals
Minneapolis Support and Integration

Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a level of protection that was previously limited to enterprises. Progent offers several RMM solutions available as economical service packages designed to assist your company to identify and resolve a most network issues before they get big enough to disrupt productivity.

Specialist for SharePoint Server
Technical Support

Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for implementing SharePoint Server 2007, consult with you on the appropriate edition of SharePoint for your circumstances, offer setup and deployment expertise, help you to set up MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk support.

Microsoft Experts SCCM Application Deployment Setup and Support
Technical Support Services for SCCM Hardware Inventory Coral Springs, FL

Microsoft System Center Configuration Manager 2007 controls maintenance expenses by delivering knowledge-driven solutions for installing, updating, and understanding the desktops, servers, and mobile computers throughout a network. Microsoft System Center Configuration Manager 2007 is built on vital Microsoft platforms such as Windows Windows Server Update Services and Windows Server Active Directory and replaces System Management Server as the most powerful tool for organizations of any size to make sure that network assets are properly installed in order to increase dependability, security, and efficiency. Progent's Microsoft-certified consulting professionals can help your business to set up Microsoft System Center Configuration Manager to minimize change and configuration administration expenses, enhance system security, improve output by keeping applications up-to-date, enforce compliance with software licenses, and track program usage patterns to help you make smart purchasing decisions.

Exchange 2016 Data Loss Prevention Online Troubleshooting
Independent Online Troubleshooting in San Francisco, CA

Progent can assist you in any and all facets of your upgrade to Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Network Support Help Desk Configuration
Lincoln Computer Support Help Desk Technology Consulting

The Contact Center support delivery structure adopted by Progent offers small and midsize businesses an affordable alternative to reliance on freelance service individuals by offering broad technical knowledge shared by multiple support teams, optional round-the-clock access to urgent assistance, fast escalation to top-level experts for solving the most intractable issues, service consistency and reliability, prompt follow through overseen by seasoned IT service managers, a choice of convenient mechanisms for initiating support jobs, and excellent progress transparency made possible by trouble ticket updates and available via a web-based portal.

SQL Server 2014 Resource Governance Remote Support
SQL Server 2014 Disaster Recovery Computer Engineer

Microsoft SQL Server 2014 includes major enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services that include planning, deployment, administration, troubleshooting, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.

Linux Support
Consultant for PCLinuxOS Linux in Houston, TX

If your company is producing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of high-value know-how without the constant hassle of maintaining your company information system. By using automated server monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an affordable way for maintaining an IT system that features high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual infrastructure, online and in-person support and troubleshooting, network monitoring, and Contact Center support.


















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