Progent offers the support of a veteran specialist with extensive hands-on experience configuring, managing, and enhancing video conferencing platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support group, your Internet Service Provider, and your video conferencing technology vendor to help your organization maximize the business value of your telepresence solution.

Additional Topics of Interest

Problem Escalation Through Teamwork Integration Services
Services for Best Practices in New York, New York

Progentís team of Microsoft and Cisco certified experts average more than a decade of real-world industry background, in the trenches of IT support, performing a broad range of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its consulting team. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using technical knowledge to repair actual IT problems rapidly.

ISA Server Online Help
ISA 2000 Server Network Engineer Denver, CO

Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your productivity.

Consulting Services for Microsoft Exchange Hosting
Exchange Email Hosting Professionals Shreveport, Louisiana

Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center with redundant power and cooling systems, round-the-clock staffed security and operations center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtual machines for high availability, smooth expandability, and rapid recovery. Services include complete incorporation with your business network, connectivity with handheld communication devices, continual tracking of performance and security, spam filtering, patch and service pack management, Contact Center services, daily data backup, and comprehensive email management support.

Oregon Small Business Networking
Hawaii Technical Firms

Progentís Technical Response Center offers nationwide extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified support professionals provide after-hours telephone support and online secure network connection to isolate and repair network problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent issues, the TRC tries to answer your request for support within one hour.

On-site Support for Windows 2003
Windows 2003 Server Computer Consultant

Progent's certified Windows Server 2003 consultants can provide computer support and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, update, and support services include system planning, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.

Red Hat Linux IT Services
National Consultant Services Birmingham

Progent's Linux consulting experts provide small companies and developers help with administering and supporting Linux computers that run with Microsoft-powered technology. Progent can give your organization access to Linux experts, support professionals qualified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with a convenient one-stop source to help you build and maintain a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

Microsoft Gold Certified Partner Non-stop Interoffice Connectivity Setup and Support
Redwood Shores, CA Fault Tolerant Network Connection Consultant Services

Progentís non-stop interoffice connectivity and fault tolerant network connection consultants can help small companies create fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progentís CCIE engineers can plan and deploy fault tolerant Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable non-stop interoffice connectivity.

Security Audit Network Security Audit
Security Audits Windsor, CA

For small and midsize businesses, network security and information assurance and regulatory compliance is excessively complex to stay ahead of but too risky to overlook. The world's biggest enterprises have been hacked, and the top cloud services have on occasion been taken down. It looks as though there's nowhere to run. Progent has made it affordable for small and midsize organizations to carry out vital IT security projects successfully by offering the benefit of billable time to the closest minute without any minimum charge for remote help. This means you have access to a world-class information consultant to provide precisely the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security strategy.

Exchange 2016 Upgrade Online Consulting
Exchange 2016 Migration IT Consultant Tacoma, Washington

Progent can assist you in any and all phases of your upgrade to Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

Citrix StorageLink Specialists
Citrix Lab Manager Specialists

Progent's Citrix-certified experts can assist your organization to assess the strategic value of the available versions of Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized network while lowering the cost of equipment and operations and simplifying management tasks.

Meraki Switch Integration Support and Integration
Virginia Beach, Virginia Meraki Switch Redundancy Remote Support Services

Cisco's Meraki MS family of access and distribution switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist you to design and deploy an efficient network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to maintain compliance, create and validate a disaster recovery plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking infrastructure.

Juniper SA Series SSL VPN Evaluation
Juniper SSL VPN Protection in Atherton, CA

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Technical Support Services for Exchange 2000
Exchange Server 2016 Troubleshooting in Fort Worth, TX

Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and maintaining messaging solutions for companies in the San Francisco Bay Area and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system features compliance, service continuity, easy connectivity for off-site and wireless users, efficient management tools, and productive integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size companies to migrate to Exchange 2016 Server or Exchange 2013.

Microsoft Office 2003 Migration Consulting
Microsoft Office XP Computer Network Specialists Yonkers, NY

Progent's pricing policy is to charge for phone service and on-site visits per minute. As a result, you are billed only for delivered support. Progent does not demand a higher rate for after-hours or urgent support, and within California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no retainer for services delivered during normal working hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you will not be tempted to permit minor problems to stay unaddressed.

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