For small business network systems located throughout the state of Tennessee, Progent's Microsoft certified consultants can deliver remote phone help and troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support knowledge bases to diagnose and repair network problems while avoiding the cost and delays normally associated with in-person service calls.

If your Tennessee business is located beyond the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer support choices may be limited in skills, or not available during an emergency. This results in a office network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís staff of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a diverse range of clients. This means you get not only the technical competency needed for the job, but an expert with field proven methods for applying that expertise to deliver excellent network solutions.

Wide and In-depth Knowledge of Business Information Networks
Progentís team of more than 100 computer network consultants means clients benefit from the leverage of over a thousand years of combined experience and shared knowledge to resolve the most difficult computer issues. Progentís certified information technology consultants have the knowledge and experience to come up with fixes fast and deliver them cost effectively.

Progent's Consulting, Programming and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote support services to help you to design, program, test, install, manage, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel solutions to the newest releases of Excel, support Excel on iOS and Google Android smart phones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide on-demand help to clients who need a quick solution to a specific issue associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business applications based on Excel. Progent's affordable online training for Excel can be customized to address the needs of individual users or groups.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability to stop or recover quickly after a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum degree of availability and expandability and is also easy to transfer to another host. Progent's Private Cloud hosting options are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Desktop Consulting and Support Services
Progent can deliver a wide array of cost-effective services to assist you company to deploy, configure, troubleshoot, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 migration support, Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit computing upgrades.

Planning and Deployment Consulting for Skype for Business Server
Progent's Skype for Business consultants can provide remote and on-premises expertise for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms such as Cisco Video Interop Server. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business deployment that meets regulatory standards.

Mac Support Services
Progent's engineers can provide Mac clients a range of services such as remote Mac desktop support, help with Mac software, Outlook for Mac and MS Exchange expertise, Mac protection and network infrastructure engineering, integration between Apple macOS and OS X and Microsoft Windows environments, and individual training. For business networks built solely on Apple macOS and OS X or for systems incorporating a combination of Mac, Linux, and MS Windows-based servers and workstations, Progent has the experience and knowledge to handle the challenge of architecting, configuring, and supporting a network infrastructure that is reliable, protected, fast, and supportive of your business objectives.

Progent's Client Testimonials
Progent has provided online or onsite IT support help to organizations in each state in the U.S. Many of these customers have indicated their appreciation to Progent via testimonials to the high quality of Progent's support personnel. Take a look at Progent's client testimonials to see what they say about the high level of Progent's IT services

Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support, team, develop an enterprise-wide security strategy, automate IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan. If your organization is considering upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to assess the benefits of Windows Server 2016 for your business and design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture.

System Center Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size businesses automatic backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 offers application-aware protection for key workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, deploy, manage, and repair an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to help you through challenging issues or provide comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

Microsoft Azure Planning and Integration Consulting Services
Progent's Microsoft Azure cloud integration experts can help you with every stage of Azure cloud integration such as requirements analysis, prerequisites evaluation, solution design, pre-production testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN connections so your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure resources.

Contact a Progent Network Support Expert
To learn how you can access a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Network Help.














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