For business networks located within the state of Tennessee, Progent's Microsoft and Cisco qualified consultants can provide remote phone help and troubleshooting to repair your computer system problems fast and cost effectively. Progent has developed enterprise-level expertise, advanced software utilities, and support databases to identify and fix network problems while avoiding the expense and time delays associated with in-person service dispatches.

If your Tennessee small business is situated outside of the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network support options may be limited in expertise, or not available during an emergency. This can result in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a diverse range of customers. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to assist with excellent network solutions.

In-depth Experience with Microsoft's Leading Server Solutions
Progent provides broad experience with Microsoftís leading server systems. Progent offers Windows Server 2016 hybrid solutions, Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 help, Windows Server 2003 assistance, Windows 2000 help, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft Exchange Server 2007 assistance, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 assistance.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, enables safe end-user self service, and delivers a single point of control for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any facet of planning, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

Online Seminars for Desktop Apps
Progent offers online instruction for popular desktop applications and operating systems including Microsoft Office and Office 365 Excel, Word, Publisher, Visio, Adobe Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Webinar-based training offers the advantages of conventional classroom seminars, such as instant interaction between students and trainers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the schedules of many trainees.

MS Project Server Integration
Progent's certified Microsoft Project Server and Project Online consultants can provide advanced online and onsite support services for Microsoft Project Server as well as for all Microsoft platforms that work closely with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional integration, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Exchange Server 2010 management,Office Excel and Office 365 Excel development, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to accommodate local, branch office, home-based, and mobile users so that they can use Microsoft Project Server to collaborate securely and efficiently. Progent's certified security experts can assist your IT team to plan and enforce security workflows that safeguard sensitive business information without interfering with the productive exchange of authorized data.

Advanced Project Management Experts
For enterprise clients in need of advanced project management support, Progent can provide the services of senior IT experts with decades of experience in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to help businesses to follow best practices to ensure that major projects are successfully completed on schedule and on budget.

Microsoft Dynamics NAV Consulting
The latest version of Microsoft Dynamics NAV ERP includes several innovations such as specialized Role Centers, improved analytics and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals offer programming, configuration and debugging support to enable you to get the most from MS Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV to additional services and programs. In addition, Progent can help you to create and analyze databases so you can enhance your knowledge of your operations, attract additional clients, expand your sales strategies, and form productive partnerships.

Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT support organization like Progent as opposed to an individual freelance consultant, you are ensured timely access to knowledgeable professionals when you require them. You do not have to worry that sickness, classes, time off, or conflicting jobs with different clients will leave you without help during an emergency.

Best Practices Applied by Expert Consultants
Many companies situated far from cities with ample network engineers utilize poorly trained or inexperienced local consultants for vital computer network support services. This can result in a system that is undependable or unproductive. Progentís team of Microsoft and Cisco qualified engineers average more than ten years of real-world industry background, in the front lines of IT support, providing a wide array of information system tasks for a diverse selection of customers. This means that with Progent you get not only high-level technical skills, but an engineer who understands computer industry best practices in using those skills to solve actual information network issues efficiently and in a repeatable fashion.

Spam/Virus Filtering Services and Email Encryption
Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

Wireless IP Phone Solutions
Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous key pieces of your wireless infrastructure including APs, routers, wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration experts offer online and onsite support to help your organization build and administer a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

CRISC-certified Network Risk Mitigation Experts
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support information system control mechanisms to reduce IT risk. Progent offers the services of a CRISC-certified consultant to assist you to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.

Immediate and Affordable Online Support Nationwide
Progent has provided remote or on-premises network support service to businesses in each state in the U.S. Many of these customers have indicated their appreciation to Progent in the form of testimonials to the quality of Progent's support personnel. Check out Progent's customer testimonials to see what people say concerning the quality of Progent's IT services

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates collaboration by offering a variety of options for retrieving voice messages within a framework that is simple to deploy and administer. Unity Connection allows you to access and manage voicemail from your email inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses (SMBs) and enterprise branch offices with as many as 500 workers. Progent's Cisco-certified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your CUE solution delivers maximum competitive value.

Get in Touch with a Progent Computer Consultant
To see how to contact a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.

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