For office networks located throughout the state of Tennessee, Progent's Microsoft authorized engineers can provide online support and remote troubleshooting to fix your network problems fast and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the high cost and time delays associated with in-person service calls.

If your Tennessee company is situated beyond the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís staff of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.

Assistance with Selecting an Internet Service Provider and a Service Package
Progent can provide the cost-effective support of remote Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth switchover to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 terms are available for regular corporate accounts.

Network Consulting for Local Governments and School Districts
Progent has extensive experience providing a broad range of online IT support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing expert remote IT consulting and has delivered network support to clients in all 50 states. Progent's online information technology support for local governments eliminates travel costs and resolves problems faster than onsite service calls.

In-depth Experience with Microsoft's Leading Server Solutions
Progent provides in-depth expertise in Microsoftís popular server systems. Progent can provide Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 R2 support, Windows 2003 consulting services, Windows 2000 engineering services, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 management, Microsoft Exchange 2007 technical support, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 integration and application development.

Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization solutions lower the effort needed for IT managers to set up applications so that they are standardized throughout a corporate user base, provide the ability to control rights to critical data, and allow quick deployment of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS simplifies desktop connectivity, enhances responsiveness, strengthens security, unifies administration, and provides an almost transparent user environment. Progent's desktop virtualization engineers can help your company to assess the business benefits of Microsoft's virtual desktop solutions, configure test and on-line environments, optimize your system architecture to accommodate virtual clients effectively, assess and remediate security problems, and educate your IT managers to utilize best practices to gain maximum payback from desktop virtualization.

Microsoft Dynamics NAV Consulting
The most recent version of Microsoft Dynamics NAV ERP includes several new features including tailored Role Centers, enhanced analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV consulting experts offer software development, integration and debugging support to enable you to get the most from Microsoft Dynamics NAV. Progentís consultants can help you to connect Microsoft Dynamics NAV ERP software to additional systems and programs. Also, Progent can assist you to create and analyze data warehouses so you can improve your knowledge of your business, attract more clients, expand your marketing strategies, and build successful partnerships.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's preparedness to stop or recover quickly after a ransomware attack. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Immediate Assistance for Urgent Issues
With Progentís emergency remote network support services, your company can receive immediate help for problems that are causing network disruption. Online help does away with the lengthy delay and higher expense associated with on-site network help. For typical IT management work, Progentís off-site support engineers can perform most jobs within a few minutes of a request, rather than forcing you to wait for hours for on-site help to show up.

Advanced Project Management Consultants
For enterprise customers looking for high-level project management assistance, Progent can provide access to senior IT professionals with years of experience in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help organizations to follow leading practices to make sure strategic projects are successfully completed on schedule and within budget.

MS SQL Server Application Programming
Progent's certified SQL Server application programmers can help with every phase of building and managing SQL Server applications. Progent follows leading practices within Microsoft's MSF Framework to develop extensible, easy-to-manage line-of-business software applications and to complete application projects on schedule and within your budget. Development expertise available from Progent for Microsoft SQL Server environments includes specification of features and scope, database modeling, normalization, data migration, T-SQL programming, software configuration, storage management, tuning, backup/recovery strategies, clustering and virtualization, replication, security, and disaster recovery/business continuity planning.

Wireless VoIP Phone Solutions
Integration of Cisco's wireless IP phones typically demands that you set up and optimize numerous key pieces of your Wi-Fi environment such as wireless access points, routers, wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration experts can provide remote and onsite support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

System Center Data Protection Manager (SCDPM) Support Services
Microsoft System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and easy restore functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft Gold-certified System Center 2016 Data Protection Manager consultants can assist you to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to help you through technical bottlenecks or deliver end-to-end project management support to help you complete your Data Protection Manager 2016 initiative on schedule and on budget.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Support.

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