If your business information network is in Tennessee you now have quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with urgent issues affecting your IT network. Progent offers the services of one of the largest teams of UNIX and Cisco CCIE support professionals available remotely of any nationwide support firm in the United States. The cost is reasonable, billing is by the minute, engagement is fast, and support is unbeatable.

In case your Tennessee small business is situated outside of more populated urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be problematic when there's an urgent situation. This can result in lost income for your business, upset customers, unproductive workers, and defocused management. By calling Progent, you can get in touch with a qualified consultant who can provide help when you need it to get your system on line.

Since Progent charges for remote support on a per-minute basis, your company pays only for support delivered. Progent requires no startup charge. Some online support firms demand significant minimum time requirements or bill for each quarter hour or more. Progent's one-minute granularity and simple pricing mechanism do away with big bills for quick repairs.

If your Tennessee company requires remote support for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Support Services Unique?
Progent's experienced team of remote support professionals offers a wide array of in-depth computer skills. This enables Progent's online technical support experts to deal successfully with the most complex technical problems faster than is possible with typical independent support firms or with the internal IT resources usually available to small or mid-size companies. Progent has developed the technology and experience to repair technical issues economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE consultants have been awarded major certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

In order to assist businesses that operate environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online service group can provide the assistance of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent provides online contact with professionals with important security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with unusually tough support calls. This speeds up resolutions of urgent network problems, prevents system downtime, and reduces technical support bills.

For businesses throughout Tennessee, Progent offers virtually instant remote communication with UNIX, Linux, Sun Solaris, Apple Mac engineer for emergency help to troubleshoot information system problems that are damaging business productivity but are not within the comfort zone of your in-house network maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-qualified support professionals can interface with your system using state-of-the-art remote support utilities in order to provide quick and affordable diagnosis and resolution of serious IT issues.

Services Progent's Remote Support Experts Can Provide Your Tennessee Business
Progent service specialists can deliver advanced assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Windows technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Mac OS X remote network support staff can help Tennessee small businesses with a comprehensive set of information products and technologies such as system infrastructure, email solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Mac OS X platforms, VMware technologies for server economization and centralized management, and migration from dated systems to current environments based on updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide online technical help for systems based on major variants of the UNIX platform including: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for providing fast and affordable communication with Cisco CCIEs. CCIEs are elite network consultants who are awarded this prestigious certification by passing thorough examinations administered by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and consequently their services are not conveniently available to the general public.

CCIE and CCNP authorized consultants from Progent can help you to design, setup, and maintain an integrated business network that can streamline operations, reduce costs, and speed the path to positive ROI. By providing Cisco routers expertise with Catalyst switches consulting services and Cisco wireless technology configuration assistance, Progent can dramatically enhance the strategic value of your integrated network in Tennessee. For more on Progent's services for Cisco network appliances, refer to Cisco Technology Professional Support.

Microsoft Gold Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified online support engineers offer network repair and IT help for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your organization the assistance of support engineers who can help you with a wide range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint 2013 design, Lync Server 2010 integration and Office Communications Server upgrade, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified Security Consultants
Progent offers you the services of accredited CISM and ISSAP security professionals who can deliver a variety of security services to improve the protection of your UNIX/Linux, Solaris, or Apple Mac OS X network against internal or external threats or assist your business to recuperate quickly from a breach. Security solutions provided Progent include: comprehensive security audits using platforms such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; establishing secure architectures for remote and mobile connectivity; securing your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. To read more about Progent's security expertise for small and medium-size businesses, visit Progent's Professional Services for System Security.

Applications Support: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh environments by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth consulting expertise and education in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, MS Project, Office Word, and Microsoft Office Excel. To read more concerning Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Support and Outsourcing Alternatives
Progent offers several programs for Help Desk services that include UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the immediate accessibility of an effective Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can act as a primary Help Desk for your business, represent an escalation resource for tough network problems, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center software products to meet the particular needs of your business, or adding temporary personnel to operate online with your in-house Help Desk Call Center resources during demanding events like software migrations. To learn more information about Progent's Help Desk Call Center support and outsourcing, visit Progent's Call Center Services.

Progent's Online Technical Support Tools
Progent's highly evolved customer support reporting system includes extensive histories for all support delivered to Progent's customers. Each authorized Progent staff consultant has the benefit of the history of support provided to every client by any staff member. This database of trouble tickets and fixes is organized as an easily searchable proprietary knowledge base that enables Progent's remote support engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other vast support databases and to manufacturers' internal technical staff that enable Progent's online consulting experts to arrive at the optimal solutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Specialist Immediately
To see how you can contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for urgent remote engineering support in Tennessee, call 1-800-993-9400 or visit Expert Remote Network Help.

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