If your business IT network is in the state of Tennessee you can depend on quick online technical support from a UNIX or Cisco CCIE professional to resolve urgent problems involving your network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide support organization in the United States. The cost is affordable, billing is per minute, sign-up is quick, and support is unbeatable.

If your Tennessee office is situated far from major metropolitan neighborhoods like Memphis, Nashville, Knoxville, or Chattanooga, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when there's a crisis. This can cause lost income for your company, upset clients, idle workers, and defocused management. By utilizing Progent, you can get in touch with a qualified consultant ready to deliver expertise when you have to have it to keep your computer network running.

Because Progent bills for phone service by the minute, your company pays exclusively for services provided. Progent imposes no startup charge. Many remote service organizations have large minimum payments or charge for every quarter hour or more. Progent's fine granularity and simple billing policy do away with unexpectedly large bills for fast repairs.

If your Tennessee company needs online support for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's seasoned team of online support engineers possesses a wide range of in-depth information technology knowledge. This allows Progent's online service specialists to resolve the most challenging technical problems faster than is feasible with ordinary independent service organizations or with the in-house support resources usually available to smaller companies. Progent has developed the tools and skills to fix problems economically in many different network configurations that incorporate combinations of UNIX, Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE support experts have been awarded major certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

In order to assist companies that run environments based on a combination of UNIX/Linux and Microsoft operating systems, Progent's online service team can provide the expertise of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers online support from professionals who have earned the industry's top security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical problems streamlines service escalation, if needed, to experts with sufficient competence to resolve particularly intractable jobs. This speeds up remediation of emergency problems, prevents network disruption, and reduces maintenance bills.

For companies in the state of Tennessee, Progent enables immediate remote contact with UNIX/Linux, Sun Solaris, Mac consultant for emergency expertise to repair information system issues that are damaging your business but are beyond the skill set of your in-house IT maintenance group. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE-certified service team can connect to your computer environment using state-of-the-art remote troubleshooting utilities in order to deliver quick and efficient diagnosis and remediation of serious computer issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Tennessee Company
Progent's network consultants are qualified to deliver expert assistance for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft solutions including:

Remote Expertise for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac phone-based technical support team can assist Tennessee small businesses to maintain a comprehensive set of IT products and technologies including network architecture, email solutions, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X systems, virtual server technologies for processor economization and centralized administration, and moving from dated applications to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support professionals offer online technical help for systems based on major derivatives of the UNIX OS such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the network support arena for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this advanced credential by completing thorough examinations given by Cisco. In most cases Cisco CCIEs are employed by big enterprises or national ISPs, and as a result their skills are not easily accessible to small and medium-size businesses.

CCIE and CCNP authorized experts from Progent can help you to plan, configure, and maintain a converged network infrastructure that can simplify operations, lower costs, and speed time to profitability. By offering Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can significantly increase the strategic value of your information system in Tennessee. To learn additional information on Progent's services for Cisco infrastructure, visit Cisco Technology Consulting Support.

Gold Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified online support experts can provide computer system troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of consulting engineers who can assist you with a broad range of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 maintenance, SharePoint 2013 application development, Lync 2010 integration and Microsoft Office Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server consulting, and Windows Essentials cloud integration.

Qualified Security Experts
Progent offers you contact with accredited CISM, CISSP and ISSAP security consultants who offer a range of security services that can enhance the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X network against assaults or help your business to revive rapidly from an assault. Security solutions offered by Progent include: comprehensive security audits utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Hydra; rapid recovery from malicious assaults; integrating firewalls; designing secure techniques for remote and mobile access; securing your email system against spam and directory harvest attacks; and setting up round-the-clock network monitoring. To read additional information about Progent's security support for small and midsize companies, refer to Progent's Engineering Expertise for System Security.

Applications Support: Online Classes, Custom Programming, Problem Solving
Progent's Mac technology experts can support the creative facets of Mac environments by offering help services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers professional engineering support and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft applications such as CRM, Office Project, Office Word, and MS Excel. To find out more information concerning Progent's consulting, customization, and education services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Outsourcing Options
Progent provides several programs for Help Desk assistance : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for businesses who require the immediate availability of a professional Call Center but who have limited funds and internal support resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can operate as a main Help Desk Call Center for your business, serve as an escalation alternative for the most challenging network issues, or be ready in those instances when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your existing one, evaluating or customizing Help Desk Call Center application software to address the particular requirements of your company, or providing supplemental staff to work remotely with your in-house Help Desk Call Center resources during high-demand scenarios such as system upgrades. To find out more about Progent's Help Desk Call Center outsourcing, visit Progent's Call Center Services.

Progent's Online Support Technologies
Progent has developed a set of customized technologies, refined over more than a decade of use, focused on allowing the most advanced quality of efficiency for delivering online engineering help and troubleshooting for small and medium-size business information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity enables the consultants of Progent's Technical Response Center to connect to your network without breaching network security.

Progent's sophisticated customer support database application includes extensive documentation for all support provided to Progent's clients. Every active Progent staff consultant has the benefit of the history of services rendered to each client by any team engineer. This history of problems and fixes is structured as a conveniently searchable internal database that permits Progent's online technical engineers to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house technical staff that enable Progent's online consulting experts to arrive at the best solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
To find out how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for urgent phone-based engineering support in Tennessee, phone 1-800-993-9400 or go to Expert Remote Computer Support.

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