If your company computer network is in the state of Tennessee you can have fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to help with urgent problems that threaten your computer network. Progent retains among the largest teams of UNIX and Cisco CCIE support professionals accessible by phone of any independent support organization in the United States. The cost is reasonable, billing is per minute, sign-up is quick, and service is world class.

If your Tennessee network is based outside of more populated metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, the availability of UNIX or CCIE-certified engineers is often limited during an emergency. This can result in lost income for your business, angry customers, unproductive workers, and defocused executives. By calling Progent, you have access to a certified engineer who can provide help when you require it to get your computer network running.

Because Progent charges for phone support by the minute, your business pays just for services received. Progent imposes no service activation fee. Some online support organizations apply substantial minimum payments or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple billing model do away with big tabs for quick solutions.

If your Tennessee company requires online help for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of online consulting engineers has a broad array of in-depth information technology knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service organizations or with the in-house support staff usually found in smaller companies. Progent has refined the tools and skills to fix technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE consultants have qualified for advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

In order to assist companies that run networks powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support group can provide the services of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent provides phone-based contact with engineers who have qualified for a variety of security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems streamlines service escalation, if appropriate, to specialists with relevant competence to resolve unusually tough jobs. This accelerates remediation of urgent problems, prevents network disruption, and minimizes technical support bills.

For organizations throughout Tennessee, Progent allows fast online contact with UNIX, Linux, Solaris, Mac OS X consultant for urgent assistance to repair information system issues that are affecting business productivity and are outside the experience of your local IT support organization. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-qualified consultants can interface with your system with the latest remote troubleshooting tools in order to deliver quick and efficient evaluation and resolution of serious network problems.

Services Progent's Remote Support Experts Can Offer Your Tennessee Business
Progent online professionals are qualified to deliver expert assistance for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:

Online Support Services for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Mac OS X remote computer service team can help Tennessee companies to maintain a broad array of IT products and technologies that include network infrastructure, email solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware products for server economization and centralized administration, and moving from legacy systems to current solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service professionals can provide remote technical help for systems based on popular variants of UNIX such as: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or common Linux products including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking consultants who are awarded this rare credential by completing strenuous testing given by Cisco. Usually CCIEs are employed by large enterprises or national Internet service providers (ISPs), and so their expertise is not conveniently available to smaller companies.

CCIE and CCNP qualified engineers from Progent can help your company to design, implement, and support an integrated network infrastructure that can streamline operations, lower costs, and speed time to profitability. By combining Cisco broadband routers experience with Cisco Catalyst switches support and Aironet wireless technology configuration help, Progent can dramatically enhance the business value of your information system in Tennessee. To find out additional information about Progent's services for Cisco infrastructure, visit Cisco Technology Professional Support.

Gold Partner for Online Technical Support for Windows
Progent's Microsoft-qualified online service engineers offer computer troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of consulting professionals who can help you with a broad range of platform expertise such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server design, Lync integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified System Security Professionals
Progent provides you the services of accredited CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions to enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or help your business to revive quickly from an attack. Security solutions offered by Progent include: comprehensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; efficient recuperation from malicious attacks; setting up firewalls; establishing secure architectures for off-site and mobile connectivity; protecting your email infrastructure against viruses, spam and DHA attacks; and offering round-the-clock network monitoring. To read more about Progent's security expertise for small and medium-size businesses, visit Progent's Professional Expertise for Network Security.

Business Applications Services: Training, Development, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by offering help services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply professional consulting expertise and education in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft business applications including CRM, Office Project, MS Word, and MS Office Excel. To find out additional information on Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Call Center Support and Outsourcing Options
Progent provides several programs for Call Center services that include UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for businesses who need the immediate availability of an effective Help Desk but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Call Center staff. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation resource for the most challenging network issues, or be available in those instances when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your existing one, evaluating or programming Call Center software products to address the particular requirements of your company, or providing temporary staff to work remotely with your in-house Help Desk group during demanding scenarios such as system upgrades. To find out more about Progent's Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Online Service Technologies
Progent's powerful customer support database software stores thorough records of all support delivered to Progent's clients. Every active Progent team engineer has the benefit of the history of services delivered to each customer by any staff member. This archive of problems and fixes is structured as an easily searchable internal knowledge base that enables Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast technical support databases and to vendors' internal technical personnel that allow Progent's online service experts to come up with the best resolutions promptly.

Contact a UNIX/Linux or Cisco Network Assistance Specialist Immediately
To find out how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent online consulting expertise in Tennessee, call 1-800-993-9400 or visit Expert Remote Computer Support.

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