If your business information network is in Tennessee you can have fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to resolve the toughest problems that threaten your IT network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide service firm in the United States. Rates are competitive, billing is by the minute, engagement is quick, and service is unbeatable.

In case your Tennessee company is outside of more populated urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited during an emergency. This could mean a loss of revenue for your business, angry customers, idle workers, and defocused executives. By utilizing Progent, you can get in touch with a certified professional who can deliver help whenever you need it to keep your network on line.

Because Progent charges for remote service by the minute, your company pays exclusively for services received. Progent imposes no startup fee. Some online service firms have significant minimum payments or charge for each quarter hour or longer. Progent's fine granularity and simple billing mechanism eliminate big invoices for speedy solutions.

If your Tennessee business needs technical help for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's seasoned staff of remote consulting professionals has a wide range of world-class computer skills. This allows Progent's online service experts to resolve the most challenging technical problems more quickly than is possible with ordinary independent service firms or with the in-house IT resources usually available to smaller businesses. Progent has developed the tools and skills to fix problems efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CISCO CCIE service specialists have earned major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.

In order to help companies that maintain environments based on a combination of UNIX/Linux and Microsoft technology, Progent's online service group offers the assistance of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent offers remote support from engineers who have earned recognized security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties streamlines service escalation, when called for, to experts with relevant background to deal with unusually intractable support calls. This speeds up resolutions of urgent problems, prevents network downtime, and reduces maintenance bills.

For organizations in the state of Tennessee, Progent enables virtually instant remote communication with UNIX/Linux, Sun Solaris, Mac engineer for emergency assistance to fix network issues that are hurting productivity but are not within the scope of your local network support group. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-qualified engineers can interface with your system via the latest remote support technologies in order to deliver fast and efficient analysis and resolution of serious network issues.

Services Progent's Remote Support Specialists Can Provide Your Tennessee Business
Progent's network consultants can provide expert support for an extensive array of UNIX, Apple, Cisco, and Windows solutions including:

Remote Support Services for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote technical service staff can assist Tennessee companies with a comprehensive assortment of IT products and technologies that include network architecture, email solutions, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Solaris, or Mac OS X platforms, VMware technologies for server consolidation and centralized administration, and transitioning from out-of-date systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support experts offer online technical help for systems powered by major variants of the UNIX operating system such as: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who are awarded this advanced certification by passing thorough testing supervised by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or nationwide ISPs, and so their skills are not easily accessible to small and midsize businesses.

Progent is one of the only computer service firms that ensures that CCIEs stay accessible to assist small and medium sized businesses. Also, Progent facilitates fast communication with a CCIE by telephone so you can benefit from immediate support for urgent network issues that are disrupting your business but are outside the comfort zone of your ordinary IT maintenance providers. Progent's CCIE consultants can access your environment by utilizing secure on-line troubleshooting tools in order to execute rapid and cost-effective analysis and repair of urgent system anomalies. To find out additional information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Support.

Microsoft Gold Partner for Online Consulting for Windows
Progent's Microsoft-certified online support experts offer computer repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of support engineers who can help you with a wide range of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync integration and Microsoft Communications Server upgrade, Forefront TMG 2010 management and ISA Server 2006 migration, SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Consultants
Progent offers you access to certified CISM, CISA and CISSP security professionals who offer a variety of system protection services that can improve the protection of your UNIX, Linux, Sun Solaris, or Apple Mac network against assaults or help your business to revive promptly from a breach. Security services offered by Progent include: comprehensive security evaluation using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Netcat; quick recuperation from virus and worm assaults; configuring firewalls; designing secure techniques for off-site and mobile access; securing your email system against spam and DHA attacks; and offering continual automated monitoring. To read additional information about Progent's security support for small and midsize businesses, refer to Progent's Professional Services for Network Security.

Business Applications Support: Training, Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's consultants offer help in a variety of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering support and education in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, MS Office Word, and Microsoft Office Excel. To read more information concerning Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Services.

Call Center Support Alternatives
Progent offers a selection of support programs for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can give your clients instant communication with a large technical support resource with years of background in telephone-based support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk a respected reputation as a solid contributor to company performance, and Progent's goal is to fix rather than simply report problems. To find out additional information on Progent's Help Desk Call Center service and outsourcing, refer to Progent's Call Center Support.

Progent's Remote Technical Support Technologies
Progent's sophisticated customer support database application keeps extensive documentation of all support provided to Progent's clients. Every authorized Progent staff engineer has access to the history of services provided to each customer by any staff member. This archive of trouble tickets and solutions is structured as a readily retrievable internal database that allows Progent's online support professionals to communicate their knowledge company-wide to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' in-house support staff that allow Progent's remote consulting experts to come up with the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To see how to ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for urgent remote consulting expertise in Tennessee, call 1-800-993-9400 or visit Urgent Remote Computer Support.

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