For business networks located anywhere in the state of Tennessee, Progent's Microsoft and Cisco authorized consultants can deliver remote phone assistance and remote troubleshooting to resolve your computer system problems fast and affordably. Progent has acquired world-class skills, software utilities, and support knowledge bases to troubleshoot and resolve IT problems without the cost and delays normally associated with on-site service visits.

If your Tennessee business is located beyond the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer network support options may be limited in technical expertise, or not available during a crisis. This can result in a network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a diverse range of customers. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with cost effective network solutions.

Virtual Datacenter Hosting Services
Progent's Virtual Hosting support offers proven virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft Gold Certified consulting team to provide small companies a complete IT outsourcing solution that enhances system reliability and security, eliminates management overhead, and saves money. With Progent's Virtual Hosting structure, the client retains ownership of the data, the operating systems, and the software applications. Because the environment is virtualized, it can be moved instantly to a different hardware environment without time-consuming and chancy reinstallation and configuration. With Virtual Data Center Hosting, your network is not kept captive to a single hosting service.

IT Support for Small Governments and School Districts
Progent has a long background delivering a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is among the pioneers in delivering expert online network support and has delivered network solutions to clients in all 50 states. Progent's online computer support for local governments eliminates travel costs and resolves problems more quickly than on-premises service calls.

SQL Server 2012 Support Services
Progent offers the support of Microsoft-certified SQL Server 2012 engineers as well as seasoned software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and data security consultants to help you to maintain your Microsoft SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Advanced Project Management Experts
For enterprise clients in need of advanced project management assistance, Progent offers access to senior IT experts with decades of background in IT management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These seasoned IT managers offer project management expertise to help businesses to follow best practices to make sure major projects are completed on time and within budget.

Examples of Online Support Services Available from Progent for Cisco Routers
Among the typical online Cisco router consulting services available from Progent include setting up domain name, DHCP, routing tables, NTP, security logon banner and user accounts; configuring iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing maps, and BGP peering; upgrading router's IOS image; setting up and confirming failover; resolving VPN problems; producing a network diagram and documenting router setup; plus policy and redundancy planning.

Planning and Configuration Consulting for Meraki Indoor and Outdoor Wireless APs
Progent's Meraki wireless access point consultants provide online and on-premises support services to assist organizations of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same access, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or device. (Check out Meraki switches integration.)

Virtual Server Expertise
Virtualization technologies allow businesses to operate several virtual machines on a single physical processor. Common usage scenarios for virtualization are resource efficiency, inexpensive hosts for applications that require outdated OS software, and economical quarantining of software development or pilot environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows Server 2008 Hyper-V Virtual Server help, Windows Server 2012 R2 virtualization support services, VMware vSphere virtual machine integration services, and Citrix XenServer assistance. Progent can deploy virtual servers to optimize speed, dependability and manageability while at the same time cutting costs; suggest and validate business recovery plans that minimize productivity loss in the event of a catastrophic failure; and provide continuing maintenance, repair, and engineering assistance as virtualization technology advances.

Design and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can assist you to upgrade to Aironet access points and Cisco wireless controllers that comply with the recently approved IEEE 802.11ac Wi-Fi standard, enabling you to get three times the performance for your Wi-Fi LAN while increasing the coverage.

Mac OS X Consulting
Progent's consultants for Apple Mac technology can provide Apple Macintosh users a range of services such as desktop support, help with Mac OS X applications, security and accessibility consulting, co-existence with Windows environments, and custom education. For small business systems based exclusively on Apple Mac OS X or for networks utilizing a mix of Macintosh, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to handle the challenge of designing, configuring and managing a network infrastructure that is reliable, secure, fast, and aligned with your business needs.

Advanced Server Monitoring with Microsoft System Center Operations Manager
Progent offers a selection of network maintenance packages based on System Center Operations Manager. Progent's remote, 24x7 server monitoring makes your server support proactive rather than crisis-based. By identifying potential issues before they result in network downtime, Progent's server monitoring can keep your information network safe from untimely and costly service interruptions.

Contact a Progent Computer Support Expert
To see how to access a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Support.

© 2002- 2017 Progent Corporation. All rights reserved.