For small office network systems located in the state of Tennessee, Progent's Microsoft authorized consultants can deliver phone support and remote troubleshooting to solve your network systems issues quickly and affordably. Progent has acquired world-class expertise, advanced software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and delays normally associated with on-site technical service calls.

If your Tennessee small business is situated outside of the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer network support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical issues continuing for too long. Progent’s group of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a broad range of clients. This means you obtain not only the technical competency needed for the task, but an expert with proven methods for applying those skills to deliver efficient network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Azure cloud integration experts can help you with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

Desktop Support Services
Progent's desktop support team can help you to install workstations, notebooks, or handheld devices individually or help your business to plan and carry out a mass upgrade to a current edition of an operating system or an updated release of a key desktop program. Progent's Microsoft-certified PC consultants can install programs from the Office family of productivity products or Microsoft Dynamics accounting and CRM products on your workstations so they interact efficiently with other Microsoft programs, software from third-party publishers, business servers, and key solutions throughout your network. For example, Progent can set up Outlook email client on a desktop or laptop to match both the work profile of the user and the protection policies of your company. Progent can in addition offer on-line and on-site technical support for desktops.

Amazon AWS Cloud Integration Consulting Services
Progent's Amazon AWS cloud integration experts can provide affordable remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid networking models that seamlessly integrate Amazon AWS services. Progent can provide as-needed consulting or Progent can deliver project management outsourcing services to help you move smoothly to the Amazon AWS platform.

Live Online Seminars for Desktop Apps
Progent offers live online instruction for a range of desktop programs and environments including Microsoft Excel, Word, Publisher, Outlook, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Windows 10 and Windows 8. Live online instruction offers all the benefits of traditional in-person seminars, including instant communication between clients and trainers, but eliminates the expenses of travel and the hassle of trying to accommodate the schedules of many workers.

Easy Engagement and Pricing Model
Progent makes it simple to be a client. Progent requires no complicated contracts, no minimum commitments, no retainers, and no minimum job fee for services performed during regular business hours. All support time is fully documented and billed to the actual minutes used. By-the-minute invoicing avoids scenarios where customers are charged major bucks for fast repairs. You are billed exclusively for the services you are provided.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to help you to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, protected and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your information system.

Microsoft SharePoint Support
Progent's Microsoft-certified Microsoft SharePoint 2010 developers and Office SharePoint 2007 support professionals can assist you to rationalize the economic justification for deploying the current version of Microsoft SharePoint, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint, develop a company-wide security plan that encompasses portal solutions, and provide troubleshooting and Helpdesk services.

One-stop Shopping for Full-spectrum Network Support Services
Progent can act as a one-stop solution for the majority of network support requirements for small organizations. While focused on supporting products from Microsoft and Cisco, Progent engineers regularly install, integrate, and troubleshoot solutions from leading hardware and software vendors such as Check Point Software, WatchGuard, and SonicWALL. Progent also provides support for Apple Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper Networks expertise.

System Center 2016 Integration
System Center 2016 delivers major enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of System Center 2016, extend or optimize your current one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) specialist to help you to plan, install, administer and troubleshoot unified communications environments supported by Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive experience assisting organizations of all sizes to create advanced collaboration ecosystems by delivering services such as Unified Communications Manager and Cisco CallManager system design and deployment, VoIP phones configuration, and wireless IP phone solutions. Progent can help you with Cisco's entire portfolio of Unified Communications applications such as Cisco Jabber, WebEx, Unity Express, Unified Contact Center Express (CCX), and Unified Mobility.

Data Backup/Restore Expertise
Progent's backup and restore experts offer help for a wide range of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can provide help for all major backup platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist your company to deploy, upgrade, or maintain backup/restore systems for a variety of topologies such as local, edge to datacenter, cloud-based, or a mix.

Video Conferencing and Telepresence Consultants
Progent can provide the services of a certified video conferencing and telepresence engineer with an extensive background deploying technology from the leading telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a telepresence environment that preserves your current investment and optimizes the business value of your information system. Progent also offers the expertise of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that provides the speed, dependability, protection, and expandability required to support your telepresence environment.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants offer world-class online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that run the gamut from small or midsize companies and campus networks to giant data centers and ISPs. Progent can assist you to deploy Cisco's rapidly evolving switch solutions to realize the speed, scale, uptime, virtualization support, data protection and ease of management needed by your organization. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support services. To learn about Progent's consulting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and troubleshooting services. To find out about Progent's support for Meraki switches, refer to Cisco Meraki switches integration.

Get in Touch with a Progent Computer Support Expert
To see how you can contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.














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