For small company computer networks located throughout the state of Tennessee, Progent's Microsoft authorized consultants can provide remote phone support and troubleshooting to resolve your network systems issues fast and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to identify and fix IT problems while avoiding the cost and time delays associated with in-person service visits.

If your Tennessee organization is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer network support choices may be limited in technical capability, or not available during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical projects for a broad range of clients. This means you obtain not just the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver efficient network solutions.

Exchange 2016 Upgrade Support Services
Progent's certified MS Exchange 2016 consultants can help you in all facets of your migration to Exchange Server 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

In-depth Expertise in Microsoft's Leading Server Environments
Progent offers broad expertise in Microsoftís popular server platforms and applications. Progent can provide Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Windows Server 2008 R2 support, Microsoft Windows 2003 professional help, Windows 2000 Server engineering services, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 maintenance, Microsoft Exchange 2007 consulting services, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 integration and application development.

Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions reduce the effort required for IT administrators to deploy applications so that they are standardized throughout an entire workforce, provide the power to manage rights to business information, and enable quick deployment of new or upgraded desktops. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure behind Remote Desktop Services simplifies desktop access, enhances performance, strengthens security, unifies management, and provides an almost seamless client environment. Progent's Windows Server 2008 R2 engineers can help your company to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up test and on-line deployments, optimize your network infrastructure to accommodate virtualized desktops efficiently, assess and remediate security problems, and educate your network administrators to follow best practices to gain maximum payback from desktop virtualization.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on industry best practices.

Immediate Help for Urgent Issues
With Progentís emergency online network troubleshooting services, your company can receive immediate assistance for issues that are causing lost productivity. Online support does away with the lengthy wait and higher cost associated with in-person network service. For day-to-day IT management work, Progentís online support consultants can complete the majority of jobs within a few minutes of receiving a request, instead of forcing your company to wait for up to a day for on-premises help to arrive.

Online Support for Windows Server 2008 R2
Windows Server 2008 R2 represents an important advance in making IT networks more protected and available, easier to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent's Microsoft-certified Windows Server 2008 engineers can provide advanced, affordable remote consulting to help your business benefit fully from the enhancements incorporated into Windows Server 2008 R2 by providing certified consulting, technical support, education, administration, network monitoring, and security engineering services.

Virtualization Support
Virtual compute, storage and networking techniques enable businesses to maximize utilization, streamline network management, and improve workload continuity and security. run several virtual servers on a single actual processor. Common applications for virtual servers are hardware consolidation, inexpensive hosts for applications that require older OS software, and affordable quarantining of application development or pilot environments from on-line systems. Progent's virtualization technology consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can install virtual servers to optimize speed, fault tolerance and manageability while at the same time lowering expenses; suggest and test disaster recovery plans that reduce productivity loss in case of a catastrophe; and provide continuing support, troubleshooting, and engineering services as virtualization technology evolves.

Citrix XenServer Support Services
Progent's Citrix XenServer engineers can help your company to understand the business advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your current XenServer environment and help you to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, deploy, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Read about Progent's complete ProSight portfolio of low-cost network monitoring and management services for small and medium-size organizations.

Detailed Documentation of Services Delivered
Progent produces full and detailed reports of all service work to ensure customers donít ever feel ďcaptiveĒ to their support company. Progent sends email accounts of support activity shortly after completion of each support task, and also provides a printed copy along with monthly billings. Comprehensive IT service reporting makes it less risky for customers to transfer to a different support organization or assume more service duties in house. Complete service documentation also give management the information required to assess the quality of maintenance services and produce more realistic IT budgets.

Security Inventory Evaluation for Small and Mid-size Businesses
Progent offers two low-cost service packages intended to allow small businesses to get an objective security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from outside your firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from an authorized computer within your company firewall to assess the risk to internal attacks. The two security inventory packages are set up and executed from a protected remote location.

Contact a Progent Computer Consultant
To see how to get in touch with a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.














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