For office network systems located anywhere in the state of Tennessee, Progent's Microsoft certified technicians can deliver online assistance and remote troubleshooting to resolve your computer network issues fast and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support knowledge bases to diagnose and repair network problems without the high cost and time delays associated with in-person technical service dispatches.

If your Tennessee company is located beyond the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local network systems support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of expert network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the task, but a professional with demonstrated methods for applying those skills to provide excellent network solutions.

Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service IT support organization like Progent as opposed to a freelance consultant, your company is ensured fast availability of knowledgeable experts when you need them. You no longer have to be concerned that sickness, training, vacations, or conflicting priorities with other clients will leave you with no help when you have a crisis.

Progent's Online Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online services to assist your organization to plan, program, pilot test, install, administer, and debug business applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide on-demand help to organizations who need a fast fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for upgrading or creating mission-critical application software based on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the needs of individual users or groups.

Live Online Training for Desktop Apps
Progent provides live online training for an array of desktop programs and operating systems including Microsoft Office and Office 365 Excel, Word, PowerPoint, Project, Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and Windows 8. Webinar-based learning offers the advantages of traditional classroom sessions, such as instant interaction between students and teachers, but avoids the expenses of transportation and the hassle of attempting to synchronize the availability of multiple students.

BI Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer remote and on premises expertise to assist your organization with any phase of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and deploying an advanced business intelligence solution. Progent's BI consultants can help your company to support your existing BI system, help you to migrate reports from an outdated reporting product to a current solution, and provide as-needed remote training tailored to your individual requirements. Progentís business reporting professionals can provide expertise in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

Part-time Chief Information Officer Support Services
Progent can supply organizations with an information management professional who can function as a part-time CIO. This experienced IT executive can provide long-term direction to help you to integrate sensible technology to enhance business processes so they match more closely with your business goals. Your business can create and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer. Vital services Progent's part-time CIO can perform include growth strategies, planning IT budgets, developing models for TCO and ROI, reengineering business processes, negotiating with vendors, defining security policies, monitoring service level agreements, streamlining data center administration, computer desktop management solutions, patch control, and business continuity preparedness.

IT Consulting Services for Small Governments
Progent has extensive experience providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is among the industryís pioneers in providing expert online IT consulting and has provided network solutions to organizations in every state. Progent's online computer support for local governments saves travel costs and solves issues more quickly than on-premises service calls.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist you to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers online or on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your IT network.

Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix XenServer engineers can assist your company to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your current XenServer environment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.

One-stop Shopping for Comprehensive Computer Network Support Services
Progent can be a one-stop source for most IT support needs for small organizations. While concentrated on supporting solutions from Microsoft and Cisco, Progent consultants regularly install, configure, and maintain products from leading hardware and software vendors such as Check Point, WatchGuard, and Symantec. Progent also offers support for Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems virtualization help, and Juniper integration.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and local installations of Exchange. This permits you to have some Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can help your organization with any phase of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical problems and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. For more information about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

After-hours Online Technical Support
Progent's economical after-hours online support program provides companies round-the-clock availability of remote technical support from Progent's TRC. Support services offered outside regular work hours include fixing problems with Windows server products, Windows desktop support, assistance with Microsoft Office applications, system backup/restore, and basic routing and switching support for Cisco networking products.

Exchange 2010 Migration Support
Progent's Microsoft Gold-certified Exchange Server 2010 consultants can help you to evaluate the benefits of Exchange Server 2010 for your business and can assist your IT staff to plan and execute an economical upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2K that will provide quick ROI by increasing your productivity, lowering the cost of equipment and service, simplifying administration, and consolidating your vital communications technologies.

Talk to a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Help.

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