For business network systems located throughout the state of Tennessee, Progent's Microsoft and Cisco authorized technical team members can provide phone support and troubleshooting to resolve your network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, software tools, and support databases to identify and resolve computer network problems without the high cost and time delays associated with in-person technical service calls.

If your Tennessee company is situated outside of the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer support choices may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent’s team of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a diverse range of customers. This means you get not just the technical skills needed for the job, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized information or spam-like messages. Email Guard's email content filtering solutions can also help avoid being blacklisted and stay compliant with industry privacy standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS.

Full Array of Security Assistance
Progent's CISM, GIAC, and CISA certified security experts can help you to perform complete security assessments, recover rapidly from virus attacks, set up firewalls, set up secure mechanisms for remote and mobile connectivity, deploy spam and virus filtering and email encryption, and create a company-wide security strategy built around 24x7 automated monitoring.

Network Consulting Services for Local Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is among the industry’s pioneers in delivering advanced online network support and has provided network solutions to clients in every state. Progent's remote computer support for local governments eliminates travel expenses and resolves problems faster than on-premises support.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtualization technology, a state-of-the-art datacenter facility, and the technical experience of Progent's Microsoft Gold qualified consulting staff to provide small businesses a comprehensive network outsourcing solution that improves system reliability and security, reduces management hassle, and cuts costs. Under Progent's Private Cloud Hosting structure, the client retains ownership of the data, the operating systems, and the software applications. Since the system is virtualized, it can be moved instantly to a different physical host without lengthy and chancy reinstallation and configuration. With Private Cloud hosting, your network is not held captive to a specific hosting provider.

Microsoft Exchange Server 2016 Migration Support Services
Progent's MS Exchange 2016 Server consultants can help you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Affordable Support Solutions
Many small companies utilize flawed metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate technical background can take many times longer to complete the same job than an experienced Information Technology professional. For example, charging 30% less per hour, but taking three times as long for the same job is hardly a deal. Still worse, a badly architected or implemented network infrastructure that is unreliable and difficult to manage or expand can cost an organization many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied companies throughout the U.S. confirm the effectiveness of Progent's support model and the expertise of Progent's team of IT professionals.

Immediate and Affordable Online Support Throughout the U.S.
Progent has delivered remote or on-premises network support service to businesses in each state in the United States. Many of these customers have shown their appreciation to Progent through testimonials to the high quality of Progent's support staff. Check out Progent's customer testimonials to see what they say about the high level of Progent's consulting services

One-stop Shopping for Full-spectrum Network Support Services
Progent can be a single source for the majority of network support requirements for businesses. While focused on supporting solutions from Microsoft and Cisco, Progent engineers regularly deploy, configure, and maintain products from leading hardware and software companies such as Check Point, WatchGuard, and SonicWALL. Progent also provides support for Apple OS X and Apple IOS technology, Linux technical help, Citrix Systems consulting, and Juniper expertise.

Advanced Server Monitoring with Microsoft System Center Operations Manager
Progent offers a selection of network support packages based on System Center Operations Manager. Progent's automated, 24x7 server monitoring makes your computer network management proactive instead of reactive. By anticipating emerging problems before they result in system downtime, Progent's server monitoring can keep your network environment free of untimely and costly service outages.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers offer world-class remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small organizations and campus networks to enterprise data centers and ISPs. Progent can show you how to implement Cisco's continually evolving switching technology to achieve the throughput, scale, resilience, virtualization, security and ease of management needed by your business. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. For details about Progent's consulting and support services for Cisco's Nexus line of data center switches, refer to Nexus switch consulting and support services. For details about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches consulting services.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have wide-ranging backgrounds in the integration and support of wireless information technology and can help you to plan, deploy, administer and repair wireless solutions that are secure, resilient, expandable, simple to administer and use, able to support your vital applications, and seamlessly integrated into hybrid cloud environments. Online and onsite Consulting services offered by Progent span a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Mac OS X Consulting
Progent's experts in Apple Mac OS X technology can provide Apple Macintosh users an assortment of technical services including desktop support, help with Apple Mac application software, security and accessibility consulting, co-existence with Windows-based networks, and one-on-one education. For business networks based solely on Macintosh OS X or for environments incorporating a combination of Mac OS X, Linux, and Windows based servers and workstations, Progent has the background and depth to deal with the complexity of designing, setting up and maintaining a network system that is stable, safe, efficient, and supportive of your business objectives.

Talk to a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or visit Remote Network Support.














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