For small company network systems located throughout the state of Texas, Progent's Microsoft certified professionals can deliver phone help and troubleshooting to resolve your network problems quickly and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems without the cost and delays associated with in-person service dispatches.

If your Texas organization is located beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local network systems support options may be limited in technical capability, or not available during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a large range of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.

MS Project Server Expertise
Progent's certified Microsoft Project Server experts offer comprehensive online and onsite support for Project Server and for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your infrastructure to support local, branch office, at-home, and mobile workers so they can utilize Project Server to collaborate securely and productively. Progent's security experts can help your IT team to plan and enforce security policies that safeguard sensitive business data without interfering with the efficient sharing of authorized information.

Immediate Assistance for Urgent Problems
With Progentís urgent online computer troubleshooting services, your company can get immediate assistance for issues that are causing lost productivity. Online help does away with the lengthy delay and higher cost associated with on-site computer service. For day-to-day network administration tasks, Progentís remote support consultants can perform most jobs within a few minutes of receiving a request, instead of requiring you to live with a problem for hours for on-site support to arrive.

PC Desktop Support Services
Progent's desktop support engineers can assist your company to set up PCs, laptops, or handheld devices as needed or assist you to design and implement a mass upgrade to a current edition of an operating system or a new release of an important end-user application. Progent's certified desktop consultants can install titles from Microsoft's Office line of productivity software or Microsoft Dynamics accounting and CRM programs on your client PCs so they interact efficiently with other Microsoft applications, software from third-party vendors, business servers, and line-of-business solutions throughout your network. For example, Progent can set up Outlook email client on a workstation or notebook to align with both the work profile of your employee and the security policies of your business. Progent can in addition offer remote and in-person technical support for workstations.

ProSight IT Asset Management for Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight portfolio of managed services for small organizations.

Wide and Deep Experience with Business Networks
Progentís team of close to 100 networking experts means customers benefit from the leverage of over 1,000 years of combined experience and shared knowledge to resolve the most troublesome system problems. Progentís certified network engineers possess the knowledge and experience to find fixes fast and implement them affordably.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery expert consultants can show you how to design a disaster recovery strategy to handle a complete site failure. Progent can show you how to define a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills so that when a catastrophic failure happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized professionals can also assist you to build an affordable, non-stop system solution that addresses reliability issues involving a broad array of network technologies and procedures. Progent's business continuity specialists can assist you to deal with the broader issues associated with keeping your business operational after a catastrophe by addressing not just IT issues but other problems like alerting critical personnel, moving into temporary office space, acquiring emergency vehicles, hiring temporary employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure public cloud.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection (EPP) service incorporates cutting edge behavior-based analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out about the complete ProSight line of value-priced outsourced network management services for small organizations.

Data Backup and Recovery Consulting Services
Progent's backup engineers can provide support for a wide range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent can provide expertise for leading data protection platforms including Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, DoubleTake/Carbonite, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist you to install, upgrade, or troubleshoot backup systems for a range of architectures such as on-premises, edge to datacenter, cloud, or hybrid.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide efficient remote and onsite services that include planning, deployment, management, troubleshooting, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can help your company to carry out a smooth migration to SQL Server 2016.

Affordable Support Solutions
Many small organizations rely on flawed metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient experience can take several times longer to perform the same job than an experienced IT professional. For example, billing 30% less per hour, but taking three times longer for the same task is hardly a deal. Even worse, a badly architected or configured network environment that is unreliable and difficult to manage or upgrade can cost an organization many times more than its initial price due to lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the effectiveness of Progent's support model and the expertise of Progent's team of engineers.

64-bit Processing Migration Help
Progentís 64-bit migration support experts can help your organization to update your application servers and workstations affordably from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit processing, plan a cost-effective migration strategy that reduces operational disruptions, and provide timely remote help to assist your organization to configure 64-bit software and applications on your existing computers. Progent's Microsoft Gold qualified processing consultants can assist your company to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Windows 7, and Office Excel.

Cisco IOS software Upgrade Consulting
If your network incorporates Cisco routers, you could be running an old release of Cisco IOS, the network OS used in almost every Cisco router and the latest Cisco switches. Cisco frequently provides updates to IOS in order to correct bugs, shore up security weaknesses, or add functionality. However, updating IOS or other Cisco control software can be tricky, depending on your Cisco device and your network environment. As an example, there could be limited local RAM that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a broad variety of support services associated with upgrading Cisco IOS or any other Cisco software platform such as IOS EX or CallManager. Progent's consultants can run audits of your router software, recommend sensible updates, prepare Cisco appliances, copy software images, configure and verify your new software, tune throughput, troubleshoot problems, and train your network support managers how to utilize any important new capabilities.

Contact a Progent Network Consultant
To see how you can get in touch with a Progent network support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Help.

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