For small company network systems located anywhere in the state of Texas, Progent's Microsoft qualified technicians can deliver phone support and remote troubleshooting to solve your computer network problems fast and affordably. Progent has acquired world-class skills, advanced software tools, and support databases to diagnose and resolve network problems without the high cost and time delays associated with onsite service calls.

If your Texas small business is located outside of the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local network systems support choices may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís team of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a professional with proven methods for applying that expertise to assist with excellent network solutions.

Simple Sign-on and Billing Model
Progent has made it simple to be a client. Progent requests no complicated contracts, no minimum commitment, no retainers, and no minimum support time for services delivered during regular business hours. All service time is fully documented and invoiced to the actual minutes used. By-the-minute invoicing avoids scenarios in which clients pay major dollars for quick fixes. Your company is charged exclusively for the support you receive.

Assistance with Choosing an ISP and an Internet Service Plan
Progent can provide the cost-effective services of online Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet connectivity solution meets your business requirements. Services available from Progent include assessment of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

MySQL Software Programming and DBA Services
Progent's MySQL RDBMS experts offer a range of economical services to assist companies to enhance the business value of MySQL. Consulting services offered by Progent for MySQL environments include DBA support, software development, and database migration assistance.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions lower the effort required for network administrators to deploy software programs so that they are consistent throughout an entire user base, provide the ability to control rights to critical information, and enable quick deployment of new or updated desktops. With Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS streamlines client connectivity, improves responsiveness, strengthens data security, centralizes administration, and provides a nearly transparent user environment. Progent's Windows Server 2008 R2 engineers can help you to evaluate the strategic benefits of Microsoft's virtual desktop technologies, configure pilot and on-line deployments, improve your system architecture to support virtualized clients effectively, assess and resolve security issues, and educate your IT managers to utilize industry best practices to gain maximum payback from desktop virtualization.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantscan provide expert remote consulting to assist companies of all sizes to connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange and Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-qualified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your organization to design, deploy, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

MS SQL Server Application Programming
Progent's certified SQL Server application developers can help with every phase of building and maintaining SQL Server-powered database applications. Progent adheres to industry best practices using Microsoft's MSF Framework to create extensible, easy-to-manage custom software applications and to finish software development projects on schedule and on budget. Software development expertise offered by Progent for Microsoft SQL Server environments includes requirements analysis, database modeling, ETL development, data migration, T-SQL programming, software configuration, capacity planning, tuning, backup/recovery strategies, partitioning, synchronization, security, and fault tolerance.

Microsoft Exchange 2010 Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 consultants can help your company to advantages the value of Exchange 2010 for your business and can help you to plan and execute an affordable migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2K that will offer fast payback by increasing your productivity, lowering the cost of equipment and service, streamlining management, and integrating your key communications technologies.

Microsoft System Center 2016 Consultants
System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

Cisco IOS software Update Consulting
If you includes Cisco routers, you may be running an outdated release of Cisco IOS, the network OS powering most Cisco router as well as the latest Cisco switches. Cisco frequently publishes updates to IOS to fix bugs, plug security vulnerabilities, or improve features. Unfortunately, updating Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco device and your system infrastructure. For example, there could be limitations of local Flash storage that might cause a new software version to operate incorrectly. Progent's Cisco CCIE consultants can provide a broad array of services related to updating Cisco IOS software or any other Cisco OS like IOS EX or IOS XR. Progent can run audits of your router software, recommend appropriate updates, provision Cisco appliances, transfer software images, activate and test your Cisco software, tune performance, resolve problems, and teach your IT managers how to get the benefits of any important new features.

Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent computer consultant for online or onsite expertise in , call 1-800-993-9400 or go to Remote Network Help.














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