For small business computer networks located in the state of Texas, Progent's Microsoft certified technical experts can deliver online support and troubleshooting to fix your network systems problems quickly and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems without the expense and delays associated with onsite technical service dispatches.

If your Texas organization is located beyond the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of clients. This means you get not only the technical skills needed for the task, but an expert with field proven methods for applying that expertise to provide affordable network solutions.

Broad and Deep Expertise with Office Networks
Progentís team of close to 100 network experts means clients can take advantage of the leverage of over 1,000 years of combined background and collective knowledge to fix the most difficult system problems. Progentís certified network engineers possess the knowledge and experience to come up with solutions quickly and deliver them cost effectively.

In-depth Expertise in Microsoft's Popular Server Software
Progent offers in-depth expertise in Microsoftís popular server platforms and applications. Progent can provide Windows Server 2012 R2 consulting and support, Microsoft Windows Server 2008 R2 support, Windows 2003 assistance, Windows 2K consulting, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 troubleshooting, Exchange Server 2007 maintenance, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 integration and application development.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantsoffer expert online consulting support to help organizations of any size to connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that utilize local resources as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Office 365 integration with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Advanced Project Management Consultants
For enterprise customers looking for high-level project management support, Progent offers the services of veteran information technology professionals with years of experience in technology management, application development, and process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help businesses to adhere to leading practices to make sure development or deployment projects are completed on schedule and on budget.

Desktop Consulting and Support Services
Progent's desktop support engineers can help you to install PCs, notebooks, or wireless communicators individually or help your business to plan and implement a company-wide move to a new version of an OS or an updated version of a key desktop application. Progent's Microsoft PC consultants can install titles from the Office family of end-user products or Microsoft Dynamics accounting and CRM programs on your workstations so they interact productively with other Microsoft applications, software from third-party publishers, SQL databases, and key services network-wide. For example, Progent can configure Microsoft Outlook on a workstation or laptop to match both the work pattern of the user and the protection requirements of your company. Progent can in addition offer remote and in-person technical support for desktops.

Windows 7 Migration Services
Progent's certified Windows 7 upgrade consultants can help you to assess Windows 7 to confirm application compatibility and to determine its performance and stability working with your applications. Progent's consultants can also show you how to assess the potential business advantages of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can assist your IT organization to plan and implement a smooth migration to Windows 7 from a your current release of Windows.

Best Practices Followed by Seasoned Consultants
Many businesses located away from areas with ample network consultants resort to poorly trained or unseasoned local consultants for critical computer network support services. This can result in a network that is unstable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average over a decade of hands-on industry background, in the front lines of IT support, performing a wide array of technical services for a broad selection of customers. Consequently, with Progent you receive not just expert computer network skills, but an engineer who follows computer industry leading practices in using those skills to resolve real-world information system problems efficiently and in a repeatable way.

Wireless IP Phone Solutions
Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune numerous components of your Wi-Fi environment such as APs, switches, wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.

Planning, Deployment and Support Services for System center 2012
Progent's Microsoft System Center consulting experts have more than a decade of experience configuring, supporting and fixing the key platforms that make up Microsoft System Center and can assist your organization to design, configure, support, and repair your System Center solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can help you to upgrade to the current version of System Center from an earlier release or from another IT management platform to deliver the advantages of best-in-class deployment, automation, security, plus datacenter and application availability and performance monitoring.

Office Access Application Programming
Progent's Microsoft Office Access consulting experts can provide cost-effective remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert support for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access programming and DBA services.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-qualified CCIE network consultants can assist your company to manage your current PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Virtual Server Expertise
Virtualization technologies allow businesses to run multiple virtual machines on a single actual computer. Common applications for virtual servers include hardware consolidation, low-cost hosts for applications that only run on outdated OS software, and economical isolation of application development or testing environments from production systems. Progent's virtual server consultants offer Windows Server 2008 Hyper-V Virtual Server help, Windows Server 2012 R2 virtual networking expertise, VMware vSphere virtual machine integration services, and Citrix XenServer virtual server support. Progent can deploy virtual servers to optimize speed, reliability and manageability while simultaneously lowering costs; propose and verify business recovery plans that minimize productivity loss in the event of a catastrophe; and deliver ongoing support, troubleshooting, and consulting services as computer technology advances.

Security Inventory Assessment for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service packages intended to allow small businesses to get an impartial security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your network from beyond your company firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a network scan from an authorized machine within your firewall to evaluate vulnerabilities to internal threats. The two security inventory packages are configured and run from a protected external site.

Video Conferencing Consultants
Progent can provide the support of an accredited video conferencing and telepresence consultant with an extensive background integrating technology from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a telepresence solution that protects your investment and maximizes the strategic value of your IT network. Progent also offers the services of infrastructure engineers who can assist businesses of any size to create and troubleshoot a network that delivers the speed, reliability, security, and scalability required to accommodate your telepresence environment.

Contact a Progent Network Support Expert
To find out how you can access a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or go to Online Network Help.














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