For small office network systems located anywhere in the state of Texas, Progent's Microsoft and Cisco qualified engineers can provide phone assistance and troubleshooting to repair your network issues fast and cost effectively. Progent has developed enterprise-level skills, software tools, and support knowledge bases to diagnose and repair network problems while avoiding the high cost and time delays associated with in-person technical service calls.

If your Texas organization is situated outside of the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer network support choices may be limited in technical capability, or not available during urgent situations. This can result in a network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s group of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical projects for a diverse range of clients. This means you obtain not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE consultants have been awarded a designation reserved for only the most accomplished specialists for planning, programming, implementing, and troubleshooting a diverse range of Cisco networking and connectivity solutions. There are only 7,000 CCIE’s around the world, and achieving this distinction involves extensive proof of networking skills via written examinations and hands-on lab testing to ensure that CCIE’s can apply knowledge to practical problems. CCIE’s have a fundamental understanding of root networking technologies and protocols that enable rapidly developing multi-vendor solutions.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento includes a collection of advanced servers and network equipment intended to be utilized remotely or on premises to facilitate piloting, assessments, capacity testing, repair, business continuity simulation, education, and other purposes to help Progent's customers successfully carry out large-scale projects.

Planning and Configuration Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support to assist organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist your business to configure and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or device. (See Meraki switches configuration and management.)

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progent’s business information reporting consultants can provide remote and on premises consulting to help you with any phase of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying an advanced BI environment. Progent's management reporting consultants can help you to support your existing reporting environment, help you to upgrade databases and applications from a legacy reporting platform to a current one, and provide custom online mentoring to meet your specific needs. Progent’s management reporting professionals offer experience in all popular business intelligence reporting tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular accounts.

Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to assist you to design, program, pilot test, deploy, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS and Google Android mobile devices, and fix compatibility problems between different versions of Excel. Progent can provide as-needed help to clients looking for a quick solution to a specific problem related to Excel and Progent also offers full project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the needs of individual users or groups.

Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.

CRISC-certified IT Risk Management Consultants
The CRISC program was established by ISACA to validate a consultant's ability to design, deploy, and maintain IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.

Microsoft Dynamics GP Support
Progent can provide a Microsoft Dynamics GP (Great Plains) consulting professional to help you to maintain and improve your Microsoft Dynamics GP-based management information solution. Progent can also assist you to plan and implement an efficient Dynamics GP migration from a legacy accounting package so that you preserve your information, enhance your protection, improve your reporting and analytics, take full advantage of Microsoft Office compatibility, and eliminate network impacts by planning and following an efficient upgrade strategy.

One-stop Shopping for Comprehensive IT Consulting Services
Progent can be a one-stop source for the majority of IT support needs for small organizations. While focused on supporting environments from Microsoft and Cisco, Progent consultants frequently deploy, integrate, and maintain solutions from leading hardware and software vendors such as Check Point, WatchGuard, and Symantec. Progent also provides support for Mac OS X and Apple IOS technology, Linux technical help, Citrix consulting, and Juniper integration.

Microsoft Office Access Application Development
Progent's Office Access consultants can provide economical online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Office Access application programming and database management.

Upgrade Consulting for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business consultants offer online and onsite expertise for organizations of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and verify a security environment for your Skype for Business solution that meets government and industry requirements.

Talk to a Progent Network Support Expert
To see how you can contact a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Help.














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