For business network systems located anywhere in the state of Texas, Progent's Microsoft qualified technical experts can provide remote phone help and troubleshooting to resolve your network systems issues fast and affordably. Progent has developed enterprise-grade skills, software tools, and support databases to troubleshoot and repair computer network problems without the high cost and delays normally associated with on-site service calls.

If your Texas small business is situated beyond the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer support options may be limited in technical capability, or not available during a crisis. This can result in a office network that is unusable or causing wasted time due to technical issues persisting for too long. Progent’s staff of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a extensive range of technical tasks for a broad range of clients. This means you get not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS cloud planning and integration consultants offer affordable online support to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent offers as-needed support or Progent can provide project management outsourcing to help you move efficiently to the Amazon AWS platform.

Progent's Consulting, Programming and Training Support for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of online services to help your organization to design, develop, test, install, administer, and debug applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations who need a quick solution to a stubborn problem associated with Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individuals or groups.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable and safer Active Directory implementation. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, better compliance with information security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. To learn more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent network consultant has access to the technology and educational resources needed to deliver the best IT help possible. Progent's outsourcing, Help Desk Call Center, Office 365 integration support, and application programming services allow small business customers to benefit from the broad range of knowledge associated with the IT departments of large companies without the high cost and hassle of maintaining a large in-house network team.

Planning and Support Services for SCVMM 2012
Progent's SCVMM 2012 consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to migrate from a legacy release of SCVMM or from another virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM ecosystem so you get the highest possible business value. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to plan and execute a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security features, high availability VMM storage fabric, and other improvements.

ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex management activities, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks. Learn about the entire ProSight suite of value-priced network management outsourcing services for small and mid-size organizations.

Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small organizations to make the move from the older stand-alone on-premises datacenter to the modern hybrid networking model that combines local and cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your network ecosystem. Progent offers comprehensive project management to help you plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure integration support.) Progent can also provide as-needed consulting, troubleshooting, and training.

Cisco IOS software Update Consulting
If you includes Cisco appliances, you may be running an outdated release of IOS, the control software used in most Cisco router and current switches from Cisco. Cisco frequently publishes updates to IOS in order to fix bugs, plug security gaps, or add features. Unfortunately, updating IOS or other Cisco control software can be tricky, depending upon your Cisco device and your system infrastructure. As an example, there may be limited internal RAM that could cause a new OS version to operate improperly. Progent's Cisco CCIE network engineers offer a broad variety of support services related to updating Cisco IOS or any Cisco software platform such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can perform audits of your Cisco software, recommend sensible updates, provision Cisco devices, transfer images, activate and verify your Cisco software, optimize throughput, resolve problems, and teach your IT managers how to get the benefits of all significant new functions.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to plan, integrate, manage and repair a backup and disaster recovery solution based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Support.














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