For small business network systems located throughout the state of Texas, Progent's Microsoft and Cisco certified professionals can provide remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has developed enterprise-class skills, software tools, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and delays normally associated with onsite service dispatches.

If your Texas small business is located outside of the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer support choices may be limited in expertise, or not available during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, configure, and fix any facet of your iOS and Windows integration solution and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.

In-depth Expertise in Microsoft's Popular Server Solutions
Progent offers broad expertise in Microsoftís leading server systems. Progent offers Windows Server 2012 R2 consulting and support, Windows 2008 R2 expertise, Microsoft Windows Server 2003 professional help, Microsoft Windows 2000 engineering services, MS Exchange 2016 migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 troubleshooting, Exchange 2007 technical support, SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 integration and application development.

BI Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer online and onsite expertise to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing reports to planning and implementing an advanced BI solution. Progent's management reporting consultants can assist you to support your existing BI system, assist you to migrate reports from a legacy reporting product to a modern solution, and deliver as-needed online training to meet your specific needs. Progentís business reporting consultants offer experience in the leading business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network adapted to your environment, providing your business a wireless solution that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite inspection, RF and data protection assessment of your current WLAN, evaluation of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, identification of optimum locations for client-requested Wireless Access Points including Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort equipment, and a detailed report describing the new WLAN.

Part-time Chief Information Officer Support Services
Progent can supply companies with an information management professional who can serve as a part-time Chief Information Officer. This experienced IT officer can offer long-term direction to assist you to integrate appropriate technology to enhance business processes so they align better with your corporate objectives. Your company can develop and implement a well thought out information technology strategy without incurring the expense of a full-time senior IT executive. Critical tasks Progent's part-time CIO can perform include growth strategies, rationalizing IT budgets, developing and tracking models for TCO, optimizing workflows, negotiating contracts with suppliers, defining security and compliance policies, monitoring service level agreements, streamlining data center management, computer desktop support solutions, patch management, and disaster recovery planning.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad variety of online services to assist your organization to design, develop, test, deploy, manage, and debug applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the latest releases of Excel, integrate Excel with iOS and Google Android mobile devices, and identify and fix compatibility issues between various releases of Excel. Progent can provide as-needed help to clients who need a fast fix to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business applications based on Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the needs of individuals or teams.

Dynamics GP (formerly Great Plains) Programming and Support
Progent can provide a Microsoft Dynamics GP support professional to assist your company to maintain and enhance your Microsoft Dynamics GP-based management information solution. Progent can also assist you to plan and deploy an efficient Great Plains migration from an older system so that you preserve your information, enhance your security, extend your reporting and analytics, take full advantage of Microsoft Office support, and minimize network disruption by architecting and completing an intelligent upgrade plan.

Consulting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified Microsoft SCOM 2012 consultants have more than a decade of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.

Windows Server 2012 Migration and Support
Progent's certified Windows Server 2012 R2 support experts can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, develop a corporate-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

Linux Support Services and UNIX/Windows Integration
If your business IT environment combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient system that permits all your platforms to coexist for easy administration, seamless data exchange, fault tolerance, enhanced throughput, and integrated security. If you are writing or testing Linux based-software within an environment that incorporates Microsoft Windows-powered servers, desktops, and applications, Progent offers comprehensive support outsourcing that frees you to concentrate on your area of expertise.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a converged voice messaging solution that accelerates productive collaboration by providing flexible set of options for accessing voice messages within an environment that is easy to deploy and maintain. Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, IVR, and greeting functions for small to mid-size businesses (SMBs) and enterprise satellite offices with up to 500 users. Progent's Cisco-qualified CCIE network consulting experts can provide Unity Connection and Unity Express (CUE) configuration and technical support support to make sure your voice messaging deployment delivers the highest possible business value.

Talk to a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or visit Remote Network Help.

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