For small office computer networks located throughout the state of Texas, Progent's Microsoft and Cisco qualified technical experts can deliver online support and troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired enterprise-level skills, sophisticated tools, and support databases to diagnose and resolve network problems while avoiding the expense and delays associated with in-person technical service calls.

If your Texas business is situated outside of the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer network support choices may be limited in skills, or not available during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent’s group of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of clients. This means you get not just the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Google Android Phone and Tablet Integration
Progent's Android smartphone integration expertise have years of experience delivering online and on-premises assistance for organizations of any size who need to integrate Android phones into their IT networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of know-how to solve technical problems that span numerous vendors and that entail a combination of legacy and current technology. Progent provides budget-friendly online technical support to help you with any stage of planning, implementing, managing and maintaining your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and use Android phones efficiently.

The Progent Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento, California has a collection of advanced servers and network support equipment that can be used remotely or on site to facilitate piloting, assessments, performance modeling, repair, business continuity simulation, education, and additional purposes to help Progent's customers succeed with large-scale projects.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information system.

Online Training for Popular Desktop Applications
Progent provides live online classes for a range of client programs and operating systems including Microsoft Office and Office 365 Excel, Word, Access, Visio, Adobe Acrobat, Photoshop CS, Crystal Reports, and Windows 10 and 8. Online learning provides all the advantages of conventional in-person sessions, such as immediate communication between students and teachers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of many workers.

Design and Configuration Support for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Meraki wireless AP experts provide remote and on-premises support services to assist organizations of any size to plan, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and firewalls to create a seamless ecosystem that delivers identical access, performance, security, manageability and uptime for wired and wireless clients irrespective of their mobility or computing device. (Refer to Cisco Meraki switches consulting services.)

Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service network consulting and support firm such as Progent as opposed to a freelance consultant, your company is ensured timely access to knowledgeable professionals when you need them. You do not have to be concerned that sickness, classes, vacations, or conflicting jobs with other clients will cause you to be with no support when you have an emergency.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer broad backgrounds in the implementation and maintenance of wireless information technology and can assist you to plan, configure, manage and troubleshoot wireless ecosystems that are secure, resilient, scalable, simple to manage and operate, ready to handle your vital workloads, and seamlessly integrated into hybrid cloud environments. Remote and onsite expertise provided by Progent cover a selection of wireless solutions such as smartphone integration and management, Wi-Fi infrastructure design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security experts. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security services addressed within the GIAC accreditation such as auditing network security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with government mandates for reporting security events.

Exchange Server 2013 Migration Support
Progent can provide expert Exchange 2013 migration consulting such as ROI analysis, outsourced or co-sourced project management, site prep, specification of new software and hardware required, setting up your Active Directory forest and domains to work with your Exchange Server 2013 environment, designing Database Availability Groups that provide HA and resilience to your Exchange mailboxes, system verification at a customer's location or at Progent's testing facility, setting up transitional coexistence between Microsoft Exchange 2013 and previous editions of Exchange, installation of the production system, deactivating the previous servers, and training for customer's IT staff and end users.

Data Protection Manager Support Services
Microsoft System Center 2016 Data Protection Manager offers small to mid-size organizations automatic backup and simplified restore functions for Microsoft networks. SCDPM 2016 offers application-sensitive backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consulting experts can help you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to help you through challenging issues or provide end-to-end project management services to make sure you finish your Data Protection Manager 2016 initiative on schedule and on budget.

Microsoft Azure Integration Consulting Services
Progent's Microsoft Azure integration consultants can assist you with any aspect of Microsoft Azure migration such as requirements analysis, prerequisites evaluation, system architecture, pre-production testing, implementation, automated administration, performance optimization, software license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help you to set up and debug firewalls and VPN connections so your users can securely access to Azure services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid environment that seamlessly integrates on-premises datacenters with Azure-based services.

Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or go to Remote Network Support.














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