For small office network systems located in the state of Texas, Progent's Microsoft authorized technicians can deliver phone help and troubleshooting to repair your computer network problems fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair network problems without the cost and time delays normally associated with onsite service calls.

If your Texas business is situated beyond the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local network systems support choices may be limited in skills, or not available during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a diverse range of customers. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with affordable network solutions.

Citrix Virtual Desktop Consulting
Desktop and application virtualization platforms from Citrix allow fast set up of new client computers, rapid publication of current applications and updates, streamlined image control, quick restoration after client PC failure or loss, reduced capital cost and longer usable life for client PCs, consistent performance, tight control of security standards, and the ability to keep sensitive corporate or government information from being taken from its authorized location. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp experts can assist you to evaluate, test, install, administer, and support Citrix virtual desktop and application technology and can assist you manage and support other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.

Virtual Datacenter Hosting Services
Progent's Virtual Data Center Hosting service offers proven virtualization technology, a state-of-the-art data center, plus the technical expertise of Progent's Microsoft Gold Certified consulting staff to give small businesses a comprehensive network outsourcing alternative that improves network reliability and protection, eliminates administrative overhead, and cuts costs. Under Progent's Virtual Hosting model, the client retains ownership of the data, the operating systems, and the applications. Because the environment is virtualized, it can be moved instantly to a different hardware host without lengthy and chancy reinstallation. With Virtual Data Center Hosting, your business is not kept hostage to a single hosting provider.

MySQL Software Development and Database Administration Support
Progent's MySQL database specialists offer a selection of affordable online services to help organizations to maximize the strategic value of their MySQL environment. Consulting services available from Progent for MySQL systems cover database administration support, software programming, and MySQL migration assistance.

Online Consulting for Microsoft Windows Server 2008
Windows Server 2008 R2 is a major advance in making information networks more secure and available, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent's Microsoft-certified Windows Server 2008 professionals can deliver expert, affordable remote support to help your company get the most from the enhancements built into Windows Server 2008 R2 by delivering consulting, technical support, training, administration, monitoring, and security expertise.

Best Practices Applied by Seasoned Engineers
Many organizations situated away from cities with plentiful expert consultants utilize poorly trained or unseasoned local resources for vital computer network support services. This can result in a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average more than a decade of hands-on industry experience, in the front lines of IT support, providing an extensive range of technical tasks for a broad selection of customers. This means that with Progent you receive not just expert technical skills, but a consultant who follows computer industry best practices in applying those skills to resolve actual information system problems successfully and in a consistent way.

Microsoft Exchange 2016 Migration Services
Progent's certified MS Exchange 2016 consultants can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Juniper Networks Consulting Services
Progent's Juniper Networks-authorized network engineers can help you to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS consultants can provide support for Juniper's premiere network control software to enable your business to simplify the management and improve the security of your Juniper and NetScreen VPN devices, firewalls, and high-performance switches. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that incorporate a combination of Juniper's OS platforms.

Expert IT Support for Systems at Colocation Data Centers
There are hundreds of world-class colocation centers in the San Francisco Bay Area and larger metropolitan areas throughout the U.S., and Progent's colocation center expert consultants can enhance your systemís reliability and performance by helping you choose a colocation site that addresses the particular requirements of your organization including geographic proximity, space, communications, affordability, and value-added features and services. Progentís data center IT services are designed for companies with equipment housed at co-location hosting sites and in need of timely on-premises assistance at the colo facility as well as online help from Microsoft and Cisco qualified professionals. Progent provides a variety of colo center support services such as system architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, design and deployment of fault tolerant configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering configurations.

Data Backup Consulting Services
Progent's backup engineers offer consulting support for a wide range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for leading data protection platforms including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help you to implement, enhance, or maintain data backup systems for a range of topologies such as local, remote, cloud, or a mix.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer expert online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize businesses and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's continually evolving switching technology to realize the speed, scale, uptime, virtualization support, security and manageability demanded by your business. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and support for Cisco's Nexus line of data center switches, see Nexus switch consulting and troubleshooting services. To find out about Progent's support for Meraki switches, go to Meraki switches integration.

Advanced Server Monitoring with System Center Operations Manager
Progent offers a range of network maintenance packages built on Microsoft System Center Operations Manager. Progent's remote, 24x7 network monitoring makes your computer management proactive instead of reactive. By identifying potential issues before they result in system downtime, Progent's server monitoring can keep your network free of untimely and expensive service interruptions.

Exchange 2010 Server Upgrade Help
Progent's Microsoft Gold-certified Exchange 2010 engineers can help you to evaluate the value of Exchange 2010 for your organization and can assist your IT staff to design and execute an economical upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2000 that will provide fast ROI by increasing your productivity, cutting the cost of hardware and service, streamlining management, and consolidating your key communications technologies.

One-stop Shopping for Full-spectrum Computer Network Consulting Services
Progent can be a one-stop source for most IT support requirements for businesses. While focused on supporting products from Microsoft and Cisco, Progent engineers regularly install, integrate, and troubleshoot products from leading hardware and software vendors such as Check Point, WatchGuard, and SonicWALL. Progent also offers expertise for Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems virtualization help, and Juniper expertise.

Affordable Support Solutions
Many small companies utilize poor metrics when shopping for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate technical background can take many times longer to complete the same task than a seasoned IT professional. For example, billing 30% less per hour, but taking three times longer for the same task is not a bargain. Even worse, a badly architected or implemented IT infrastructure that is unstable and difficult to manage or expand can cost a business many times over its setup price because of lost productivity. Progent's client testimonials from satisfied companies across the United States indicate the efficiency of Progent's service model and the technical capability of Progent's staff of IT professionals.

Talk to a Progent Computer Support Expert
To learn how you can access a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Network Support.














© 2002- 2017 Progent Corporation. All rights reserved.