If your company IT network is in Texas you can now get fast online help from a UNIX or CCIE-certified engineer to resolve urgent problems involving your computer network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available remotely of any nationwide support firm in the United States. Rates are competitive, billing is per minute, engagement is immediate, and service is world class.

If your Texas network is some distance from larger urban neighborhoods such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when there's an emergency. This could mean a drop in productivity for your company, angry customers, idle employees, and distracted management. By contacting Progent's online services, you have access to a qualified professional ready to deliver help when you need it to get your information system operating.

Because Progent bills for remote help per minute, your business is invoiced exclusively for services received. Progent requires no startup fee. Some online service firms apply significant minimum fees or bill for every quarter hour or more. Progent's fine granularity and straightforward billing model do away with unexpectedly large invoices for fast repairs.

If your Texas business needs online help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote support professionals possesses a wide range of in-depth computer knowledge. This enables Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party service organizations or with the internal support staff commonly found in small or mid-size businesses. Progent has refined the technology and skills to repair problems economically in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Associate.

To help businesses who run environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service group makes available the expertise of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent provides remote contact with engineers who have earned a variety of security credentials such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical difficulties allows service escalation, when called for, to specialists with relevant competence to deal with particularly intractable support calls. This accelerates resolutions of urgent problems, prevents system downtime, and reduces maintenance bills.

For companies anywhere in Texas, Progent offers immediate remote contact with a UNIX, Linux, Solaris, macOS or OS X specialist for critical expertise to troubleshoot technical problems that are impacting productivity and are not within the experience of your on-hand IT support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified network experts can interface with your network using the latest remote troubleshooting utilities that allow them to provide fast and economical diagnosis and repair of critical IT problems.

Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Texas Company
Progent's service specialists are qualified to deliver advanced support for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft solutions such as:

Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online computer service team can assist Texas companies with a large set of computer products and technologies including network architecture, email support, security consulting for computer systems and business processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware products for server consolidation and streamlined management, and migration from dated applications to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's service professionals offer online troubleshooting for systems powered by popular derivatives of the UNIX platform including: macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the computer support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who qualify for this advanced certification only after intense testing given by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers, and as a result their help is not conveniently available to small and midsize businesses.

Progent is among the few IT technology support firms that makes sure that CCIEs are available to support small and medium sized companies. Also, Progent can provide convenient contact with a CCIE via phone so your company can benefit from immediate help for critical network problems that are disrupting your productivity but are beyond the scope of your ordinary IT support resources. Progent's CCIE engineers can access your network via sophisticated remote support technology to execute quick and affordable diagnosis and repair of urgent system anomalies. To see more concerning Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Support.

Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-qualified online support professionals can deliver network problem solving and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can assist your company with a broad variety of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Exchange 2010 maintenance, SharePoint Server design, Lync implementation and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Consultants
Progent provides you access to certified CISM, CISA and CISSP security professionals who offer a variety of security services that can improve the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against assaults or help your business to recuperate rapidly from an attack. Security services available from Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; efficient recuperation from malicious assaults; setting up firewalls; designing safe architectures for off-site and mobile connectivity; securing your email system from spam and directory harvest attacks; and offering round-the-clock network monitoring. To read more about Progent's security support for small and midsize businesses, refer to Progent's Professional Expertise for System Security.

Applications Support: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers professional consulting support and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, MS Word, and MS Excel. To read additional information concerning Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Call Center Service and Outsourcing Options
Progent offers a selection of support programs for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the immediate availability of an effective Help Desk Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical problems, or be ready in those situations when your ordinary resources are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk or improving your existing one, selecting or programming Help Desk application software to address the particular requirements of your business, or adding temporary staff to operate remotely with your in-house Help Desk resources to handle demanding events like system upgrades. To read more information about Progent's Help Desk Call Center support and outsourcing services, go to Progent's Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed an arsenal of customized technologies, refined during more than a decade of field experience, dedicated to enabling the highest standard of efficiency for providing online engineering help and troubleshooting for small and midsize business IT systems. Progent offers secure Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote access allows the experts of Progent's Technical Response Center to link to your network without compromising corporate security.

Progent's sophisticated customer support database application stores extensive records for all support delivered to Progent's customers. Every authorized Progent team consultant has the benefit of the details of support rendered to each client by any staff engineer. This history of problems and solutions is structured as an easily retrievable proprietary knowledge base that enables Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' internal engineering staff that enable Progent's online service specialists to arrive at the optimal resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
To learn how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency online engineering expertise in Texas, call 1-800-993-9400 or visit Urgent Remote Network Help.

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