If your company information network is in Texas you can depend on quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix urgent problems that threaten your computer network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide support organization in the United States. Rates are affordable, billing is per minute, engagement is immediate, and service is unbeatable.

If your Texas network is based far from larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited when there's an emergency. This could mean a drop in income for your company, upset clients, idle workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a qualified consultant who can offer expertise when you need it to get your computer network running.

Because Progent charges for online support per minute, your company pays just for support received. Progent imposes no startup charge. Many remote service companies demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity and straightforward billing model do away with large invoices for quick fixes.

If your Texas company needs online support for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of remote consulting professionals has a wide array of in-depth information technology knowledge. This enables Progent's online service experts to resolve the most complex technical problems more quickly than is possible with typical third-party service organizations or with the in-house support resources commonly found in smaller companies. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE service specialists have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.

In order to help businesses that maintain networks powered by a combination of UNIX/Linux and Microsoft technology, Progent's online service group makes available the assistance of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers phone-based contact with engineers who have been awarded the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to specialists with relevant competence to resolve particularly intractable support calls. This speeds up remediation of urgent problems, avoids network disruption, and reduces maintenance bills.

For companies anywhere in Texas, Progent allows fast remote contact with UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for emergency expertise to fix network problems that are threatening productivity and are beyond the experience of your on-hand IT service resources. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-certified support professionals can connect to your computer environment by means of state-of-the-art remote troubleshooting technologies in order to provide rapid and efficient evaluation and resolution of critical IT issues.

Services Progent's Online Consulting Specialists Can Offer Your Texas Company
Progent service specialists are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote network support team can assist Texas companies to maintain an extensive array of computer products and technologies that include system architecture, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX/Linux, Solaris, or Mac OS X platforms, VMware options for server economization and centralized administration, and moving from legacy applications to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support experts can provide remote technical help for systems powered by leading versions of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and economical communication with Cisco CCIEs. CCIEs are high-level networking professionals who are awarded this advanced certification by completing intense testing given by Cisco. In most cases CCIEs work for large enterprises or nationwide Internet service providers, and consequently their services are not readily accessible to small and midsize businesses.

Progent is one of the only computer service organizations that ensures that Cisco CCIEs stay accessible to help small and mid-size organizations. In addition, Progent can provide quick access to a Cisco CCIE by telephone so your company can get immediate support for critical network problems that are disrupting your business but are beyond the competence of your local IT support providers. Progent's CCIE engineers can connect to your network using sophisticated on-line troubleshooting tools in order to execute rapid and cost-effective diagnosis and resolution of serious system problems. To see more information concerning Progent's support for Cisco network appliances, visit Cisco Technology Consulting Services.

Microsoft Gold Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified online service engineers offer computer system troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of support engineers who can assist you with a wide range of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2013 design, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows Essentials cloud integration.

Qualified Security Experts
Progent offers you access to qualified CISA, CISM, and ISSAP security professionals who offer a range of security services that can enhance the immunity of your UNIX/Linux, Solaris, or Mac OS X environment against assaults or help you to revive promptly from a breach. Security solutions provided Progent include: extensive security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Nikto; efficient recuperation from virus and worm attacks; setting up firewalls; establishing secure architectures for off-site and mobile access; securing your messaging system against viruses, spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To read more concerning Progent's security expertise for small and medium-size businesses, visit Progent's Professional Expertise for System Security.

Business Applications Support: Online Classes, Customization, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering support and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Word, and MS Excel. To read more concerning Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Group.

Call Center Outsourcing Options
Progent offers a selection of programs for Call Center assistance : UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can operate as a main Help Desk for your organization, represent an escalation resource for the most challenging technical problems, or be available in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or enhancing your current one, evaluating or customizing Help Desk Call Center application software to meet the particular needs of your company, or providing supplemental personnel to operate online in conjunction with your internal Call Center resources during demanding scenarios such as system upgrades. To learn more about Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Services.

Progent's Online Support Technologies
Progent's highly evolved customer support reporting application keeps extensive records of all service delivered to Progent's customers. Each authorized Progent staff engineer has the benefit of the history of services provided to every client by any team member. This database of issues and resolutions is organized as an easily accessible proprietary knowledge base that permits Progent's remote technical engineers to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' internal support personnel that enable Progent's remote consulting experts to come up with the best solutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Expert Now
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency online engineering assistance in Texas, call 1-800-993-9400 or go to Urgent Remote Computer Support.

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