If your company information network is in Texas you can depend on quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix urgent problems that threaten your computer network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide support organization in the United States. Rates are affordable, billing is per minute, engagement is immediate, and service is unbeatable.

If your Texas network is based far from larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited when there's an emergency. This could mean a drop in income for your company, upset clients, idle workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a qualified consultant who can offer expertise when you need it to get your computer network running.

Because Progent charges for online support per minute, your company pays just for support received. Progent imposes no startup charge. Many remote service companies demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity and straightforward billing model do away with large invoices for quick fixes.

If your Texas company needs online support for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of remote consulting professionals has a wide array of in-depth information technology knowledge. This enables Progent's online service experts to resolve the most complex technical problems more quickly than is possible with typical third-party service organizations or with the in-house support resources commonly found in smaller companies. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE service specialists have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.

In order to help businesses that maintain networks powered by a combination of UNIX/Linux and Microsoft technology, Progent's online service group makes available the assistance of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers phone-based contact with engineers who have been awarded the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to specialists with relevant competence to resolve particularly intractable support calls. This speeds up remediation of urgent problems, avoids network disruption, and reduces maintenance bills.

For companies anywhere in Texas, Progent allows fast remote contact with UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for emergency expertise to fix network problems that are threatening productivity and are beyond the experience of your on-hand IT service resources. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-certified support professionals can connect to your computer environment by means of state-of-the-art remote troubleshooting technologies in order to provide rapid and efficient evaluation and resolution of critical IT issues.

Services Progent's Online Consulting Specialists Can Offer Your Texas Company
Progent service specialists are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote network support team can assist Texas companies to maintain an extensive array of computer products and technologies that include system architecture, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX/Linux, Solaris, or Mac OS X platforms, VMware options for server economization and centralized administration, and moving from legacy applications to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support experts can provide remote technical help for systems powered by leading versions of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and economical communication with Cisco CCIEs. CCIEs are high-level networking professionals who are awarded this advanced certification by completing intense testing given by Cisco. In most cases CCIEs work for large enterprises or nationwide Internet service providers, and consequently their services are not readily accessible to small and midsize businesses.

Progent is one of the only computer service organizations that ensures that Cisco CCIEs stay accessible to help small and mid-size organizations. In addition, Progent can provide quick access to a Cisco CCIE by telephone so your company can get immediate support for critical network problems that are disrupting your business but are beyond the competence of your local IT support providers. Progent's CCIE engineers can connect to your network using sophisticated on-line troubleshooting tools in order to execute rapid and cost-effective diagnosis and resolution of serious system problems. To see more information concerning Progent's support for Cisco network appliances, visit Cisco Technology Consulting Services.

Microsoft Gold Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified online service engineers offer computer system troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of support engineers who can assist you with a wide range of platform expertise such as Windows Server 2012 R2 integration, Windows Server 2008 maintenance, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2013 design, Lync integration and Microsoft Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Specialists
Progent offers you the services of expert CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X network against assaults or assist you to revive promptly from a breach. Security services provided Progent include: comprehensive security evaluation using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; efficient recovery from virus and worm assaults; setting up firewalls; planning secure architectures for remote and mobile access; securing your messaging infrastructure against spam and DHA attacks; and offering continual proactive monitoring. To learn additional information about Progent's security services for small and medium-size businesses, go to Progent's Professional Services for System Security.

Business Applications Services: Training, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers professional engineering expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft business applications including Microsoft CRM, Office Project, MS Word, and Office Excel. To read more on Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers a selection of programs for Help Desk Call Center services including UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the timely availability of a professional Help Desk but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Help Desk staff. Progent can act as a main Call Center for your organization, serve as an escalation resource for the most challenging technical problems, or be ready in those instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or enhancing your current one, evaluating or programming Call Center application software to meet the particular needs of your company, or providing temporary personnel to work remotely with your internal Help Desk Call Center resources during high-demand scenarios such as software migrations.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can give your customers convenient access to a dependable technical support resource with years of experience delivering telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Call Center a respected image as a key driver of company performance, and Progent's mission is to resolve rather than simply document problems. To find out more about Progent's Help Desk support, go to Progent's Help Desk Call Center Services.

Progent's Remote Service Tools
Progent has deployed a collection of customized technologies, refined over more than a decade of field experience, focused on enabling the highest standard of efficiency for providing remote technical help and troubleshooting for small and midsize business IT systems. Progent offers secure Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online connectivity permits the engineers of Progent's online support team to interface to your network without compromising system security.

Progent's advanced customer support database software keeps comprehensive documentation of all service delivered to Progent's clients. Every active Progent staff consultant has the benefit of the history of services rendered to each customer by any team member. This history of problems and resolutions is organized as a conveniently searchable proprietary knowledge base that allows Progent's online technical professionals to communicate their knowledge company-wide to make sure that the value of Progent's support services improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast support knowledge bases and to manufacturers' internal support personnel that allow Progent's remote service experts to find the best solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To see how you can ask a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote consulting assistance in Texas, call 1-800-993-9400 or visit Expert Online Computer Support.

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