If your company network is in the state of Texas you can now get quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to fix emergency problems affecting your IT network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible remotely of any nationwide service organization in the United States. The cost is competitive, charges are by the minute, sign-up is quick, and support is world class.

If your Texas organization is situated far from major metropolitan areas like Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, support from UNIX or CCIE-certified engineers may be limited during an emergency. This can cause lost productivity for your business, upset customers, unproductive workers, and distracted management. By contacting Progent's online services, you have access to a qualified consultant who can provide expertise whenever you need it to keep your system operating.

Since Progent charges for phone support per minute, your company is invoiced only for technical help delivered. Progent imposes no service activation surcharge. Some online support organizations apply large minimum fees or bill for each fifteen minutes or more. Progent's small granularity and simple pricing mechanism save you from big bills for speedy fixes.

If your Texas business needs technical support for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting professionals possesses a broad range of in-depth information technology knowledge. This enables Progent's remote service experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary independent service organizations or with the in-house support staff commonly found in smaller companies. Progent has refined the tools and skills to fix technical issues economically in many different computer environments that feature mixtures of UNIX/Linux, Solaris, Mac OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have earned professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also have a variety of key Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, and Design Associate.

In order to help companies who run environments powered by a combination of UNIX/Linux and Microsoft Windows technology, Progent's remote support team makes available the help of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers phone-based contact with professionals with recognized security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical difficulties allows service escalation, if appropriate, to experts with relevant background to resolve particularly intractable jobs. This accelerates resolutions of urgent network problems, prevents network downtime, and minimizes technical support invoices.

For businesses anywhere in Texas, Progent offers virtually instant remote communication with UNIX/Linux, Sun Solaris, Mac OS X specialist for emergency help to troubleshoot network problems that are threatening your business and are beyond the comfort zone of your local IT support group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-qualified support professionals can interface with your computer environment using the latest remote troubleshooting tools in order to provide rapid and efficient evaluation and remediation of critical computer issues.

Services Progent's Online Support Specialists Can Provide Your Texas Company
Progent's service specialists are qualified to offer expert support for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote technical support team can help Texas small businesses with a comprehensive set of IT products and technologies such as network infrastructure, email support, security consulting for networks and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple Mac platforms, virtual server technologies for processor consolidation and streamlined management, and transitioning from out-of-date systems to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals offer online troubleshooting for systems based on major variants of UNIX such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux packages including RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this prestigious credential only after intense examinations given by Cisco. Usually Cisco CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently available to small and medium-size businesses.

CCIE and CCNP certified experts from Progent can help your company to design, configure, and maintain an integrated business network that can simplify business processes, lower costs, and accelerate the path to positive ROI. By providing Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly increase the business value of your information network in Texas. To learn more information about Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Services.

Gold Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-qualified remote service professionals can provide computer system repair and IT support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your organization the expertise of support professionals who can help your company with a broad range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server development, Lync Server 2010 integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Specialists
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who can deliver a variety of security solutions to improve the defenses of your UNIX/Linux, Solaris, or Apple Mac OS X network against internal or external threats or help your business to revive promptly from a breach. Security services provided Progent include: extensive security audits using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; rapid recovery from malicious assaults; setting up firewalls; planning secure architectures for off-site and mobile connectivity; protecting your email system from spam and directory harvest attacks; and offering 24x7 network monitoring. To learn more information about Progent's security services for small and medium-size businesses, see Progent's Engineering Support for System Security.

Applications Services: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by providing consulting services and education in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply professional consulting expertise and training in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft applications including Microsoft CRM, MS Office Project, MS Word, and Excel. For additional information on Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Group.

Call Center Support Options
Progent provides several support programs for Help Desk services including UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for companies who need the timely availability of an effective Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Help Desk resources. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network issues, or be available in overflow instances when your ordinary service providers are swamped. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk or enhancing your existing one, selecting or programming Help Desk Call Center application software to address the special needs of your company, or providing temporary staff to work online with your in-house Help Desk Call Center resources to handle demanding events such as software migrations. To learn more information about Progent's Help Desk Call Center service and outsourcing, see Progent's Call Center Support.

Progent's Remote Service Technologies
Progent's highly evolved customer support reporting software includes comprehensive histories for all support delivered to Progent's clients. Each authorized Progent team engineer has access to the details of services provided to every customer by any team member. This archive of issues and solutions is organized as an easily accessible proprietary knowledge base that allows Progent's online technical experts to communicate their experiences with the whole team to make sure that the efficiency of Progent's support services grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional vast technical support databases and to vendors' internal engineering personnel that enable Progent's online service specialists to come up with the best resolutions promptly.

Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To learn how to contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for urgent remote professional help in Texas, call 1-800-993-9400 or visit Expert Online Network Support.

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