If your company network is in Texas you can depend on fast remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to help with complex issues involving your IT network. Progent maintains among the largest groups of UNIX and Cisco CCIE consulting experts accessible remotely of any nationwide service organization in the United States. The cost is affordable, billing is per minute, sign-up is fast, and service is unbeatable.

If your Texas organization is situated far from more populated urban neighborhoods including Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, contact with UNIX or Cisco CCIE engineers may be limited during an urgent situation. This can result in lost income for your company, angry clients, idle employees, and distracted management. By contacting Progent's online services, you have access to a qualified engineer ready to offer assistance when you have to have it to keep your computer network operating.

Because Progent bills for telephone-based service per minute, your company is invoiced just for technical help received. Progent imposes no startup fee. Many remote service organizations apply large minimum payments or charge for every fifteen minutes or more. Progent's one-minute granularity and straightforward pricing model save you from large invoices for fast solutions.

If your Texas business requires online help for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's experienced staff of remote consulting professionals offers a wide range of in-depth information technology knowledge. This enables Progent's online technical support experts to resolve the most challenging technical problems faster than is possible with ordinary independent service organizations or with the internal support staff usually found in small or mid-size companies. Progent has refined the technology and experience to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CISCO CCIE support experts have earned advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also have a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

In order to assist companies that run networks featuring a mix of UNIX/Linux and Microsoft Windows technology, Progent's online service group makes available the help of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with engineers with a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to fixing network difficulties streamlines service escalation, if needed, to experts with relevant competence to resolve unusually intractable problems. This accelerates resolutions of emergency problems, avoids network downtime, and minimizes technical support bills.

For companies in the state of Texas, Progent enables immediate online contact with UNIX, Linux, Solaris, Mac engineer for urgent expertise to troubleshoot network problems that are threatening business productivity and are beyond the experience of your local computer service organization. Progent's UNIX, Linux, Solaris, Mac, and CCIE-qualified engineers can interface with your computer environment using advanced remote support utilities in order to perform quick and efficient diagnosis and resolution of serious IT issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Texas Business
Progent network engineers are qualified to offer advanced help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows products and technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac phone-based network support staff can help Texas companies with a large array of computer products and technologies including system architecture, email support, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server technologies for server consolidation and centralized administration, and transitioning from older applications to current solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac, or Windows.

Progent's service professionals can provide online technical help for systems powered by popular variants of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux products such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who are awarded this prestigious credential by completing intense testing supervised by Cisco. The vast majority of CCIEs work for big corporations or national ISPs, and as a result their expertise is not easily accessible to the general public.

CCIE and CCNP certified experts from Progent can assist your business to design, implement, and support a converged information system that can simplify business processes, lower costs, and accelerate the path to positive ROI. By combining Cisco routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration help, Progent can dramatically enhance the business value of your integrated network in Texas. To see more information concerning Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Expertise.

Microsoft Gold Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-qualified online support professionals offer computer troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support engineers who can help you with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2013 application development, Lync Server 2010 integration and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified Network Security Professionals
Progent offers you access to accredited CISA, CISM, and ISSAP security professionals who can deliver a variety of security solutions that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac OS X environment against attacks or help your business to recuperate quickly from an assault. Security solutions offered by Progent include: extensive security evaluation using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; efficient recovery from virus and worm attacks; configuring firewalls; establishing secure architectures for off-site and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring. To find out more concerning Progent's security support for small and medium-size companies, see Progent's Professional Services for Network Security.

Applications Support: Webinar Training, Development, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by providing consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply in-depth engineering support and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for familiar Microsoft business applications including Microsoft CRM, MS Office Project, MS Word, and Microsoft Office Excel. To read more about Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

Help Desk Call Center Support Alternatives
Progent provides a variety of service offerings for Call Center assistance including UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who require the timely accessibility of an effective Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can act as a main Call Center for your business, serve as an escalation resource for tough network issues, or be available in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or enhancing your existing one, evaluating or customizing Call Center application software to address the particular needs of your business, or providing temporary personnel to operate online with your internal Help Desk resources during demanding scenarios like software migrations. For additional information on Progent's Help Desk Call Center outsourcing, go to Progent's Call Center Support.

Progent's Remote Service Tools
Progent's powerful service reporting software keeps comprehensive histories for all service provided to Progent's clients. Each authorized Progent team consultant has access to the history of support delivered to each client by any team engineer. This history of problems and solutions is structured as a readily retrievable proprietary database that permits Progent's remote technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support improves over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' in-house technical personnel that enable Progent's remote service experts to find the best resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To find out how to ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for emergency online professional support in Texas, phone 1-800-993-9400 or visit Expert Online Network Support.















© 2002- 2018 Progent Corporation. All rights reserved.