For small company networks located throughout the state of Texas, Progent's Microsoft certified technical experts can deliver remote phone support and troubleshooting to resolve your network problems fast and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems without the high cost and delays normally associated with in-person service calls.

If your Texas small business is situated outside of the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby network support options may be limited in technical capability, or unavailable during an emergency. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a varied range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with demonstrated methods for applying those skills to deliver efficient network solutions.

IT Consulting Services for Local Governments and School Districts
Progent has a long background delivering a broad range of remote network support and urgent repair services to local governments and schools across the U.S. Progent is among the industryís pioneers in providing advanced remote IT support and has delivered network support to clients in every state. Progent's remote computer support for local governments eliminates travel expenses and resolves issues more quickly than on-premises support.

BI Reporting and Analytics Consulting and Development
Progentís BI reporting experts offer remote and on premises consulting to help you with any aspect of BI reporting ranging from troubleshooting or modernizing reports to designing and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can assist you to maintain your current BI system, help you to upgrade databases and applications from an outdated reporting platform to a current one, and deliver as-needed online mentoring tailored to your specific needs. Progentís management reporting professionals offer expertise in the leading BI reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

Best Practices Applied by Expert Engineers
Many organizations located far from areas with plentiful expert engineers resort to less qualified or inexperienced local resources for vital computer network support services. This can result in a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average over a decade of real-world industry experience, in the front lines of network support, performing an extensive array of technical services for a broad mix of clients. Consequently, with Progent you receive not only high-level technical knowledge, but an engineer who follows computer industry leading practices in using those skills to resolve actual information network issues successfully and in a consistent way.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for recurring accounts.

Online Seminars for Popular Desktop Applications
Progent offers live online education for popular desktop programs and operating systems such as Microsoft Office and Office 365 Excel, Word, Publisher, Outlook, Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 10 and Windows 8. Live online education offers all the benefits of conventional in-person seminars, such as instant communication between clients and teachers, but avoids the expenses of transportation and the hassle of trying to accommodate the availability of multiple trainees.

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon Web Services (AWS) integration consultants can provide cost-effective online support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid environments that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed support or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS platform.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security, uptime, mobile computing integration, plus integrated BI. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based resources. Progent's Microsoft certified SQL Server 2016 consulting experts can provide remote and onsite support to help businesses of all sizes to design, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup provides small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information. Read about the complete ProSight portfolio of low-cost network monitoring and management services for small organizations.

Migration Consulting Support for Windows 10
Progent's Windows Windows 10 planning and migration consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and migration support for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and post-migration consulting support.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical workloads by offering unified, mixed-platform tracking of physical and virtual resources deployed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting team offers advanced online and onsite support to help businesses of any size to plan, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can help you to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include resources based in public clouds by delivering Azure integration and Amazon AWS hybrid cloud expertise.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

Collaborative Approach to Support and Problem Escalation
Computer technologies have grown ever more complex. At the same time, most small office computer networks incorporate software and hardware from many different vendors. All this makes network integration and support increasingly challenging. It is impossible for even the most capable individual to have in-depth knowledge in all facets of information technology, or broad hands-on experience in the thousands of hardware and software products, models, and revisions that small companies include in their information networks. Progent follows a collaborative methodology to network consulting and relies on application specialists to bring high-level knowledge when needed to fix the most intractable technical issues efficiently, at the least cost to you.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security experts. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security capabilities covered within the GIAC certification including evaluating network security mechanisms, event handling, intrusion detection, web-based services security and SIEM solutions for compliance with regulatory mandates for reporting events.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer wide-ranging expertise in the implementation and support of wireless networking technology and can assist your IT team to plan, deploy, manage and repair wireless solutions that are compliant, robust, expandable, simple to administer and operate, able to support your vital applications, and transparently integrated into hybrid cloud networks. Remote and onsite expertise available from Progent span a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

Talk to a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or go to Online Computer Help.

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