For small business network systems located anywhere in the state of Texas, Progent's Microsoft and Cisco qualified engineers can deliver online help and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to diagnose and repair IT problems while avoiding the cost and time delays normally associated with onsite service dispatches.

If your Texas organization is located outside of the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby network systems support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís group of network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.

Broad and In-depth Knowledge of Office Networking
Progentís group of more than 80 networking experts means clients benefit from the leverage of more than a thousand years of cumulative experience and shared knowledge to repair the most difficult computer issues. Progentís certified network engineers possess the know-how to identify solutions quickly and implement them affordably.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, resolving QoS, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco SRST solutions for high availability.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist you to design, configure, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the strategic value of your IT system.

Best Practices Applied by Seasoned Engineers
Many companies situated far from cities with ample network engineers resort to poorly trained or unseasoned local consultants for vital IT support. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco qualified engineers average more than a decade of real-world industry experience, in the front lines of IT support, performing a wide array of information system services for a diverse mix of clients. This means that with Progent you get not just high-level computer network skills, but a consultant who understands computer industry leading practices in applying those skills to solve actual business system issues efficiently and in a repeatable way.

Advanced Project Management Consultants
For enterprise customers looking for advanced project management assistance, Progent offers the services of senior IT experts with years of experience in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to assist organizations to adhere to best practices to ensure that development or deployment projects are completed on time and on budget.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers advanced virtualization platforms, a state-of-the-art data center, and the support experience of Progent's Microsoft Gold qualified consulting staff to give small businesses a comprehensive network outsourcing alternative that improves system dependability and security, eliminates administrative overhead, and saves money. Under Progent's Private Cloud Hosting model, the client owns the data, the OS platforms, and the software applications. Since the system is virtualized, it can be moved instantly to a different hardware environment without time-consuming and chancy reconfiguration. With Private Cloud hosting, your business is not kept captive to a specific hosting provider. Find out about Progent's ProSight family of managed services for small and mid-size organizations.

64-bit Processing Migration Support Services
Progentís 64-bit upgrade support specialists can help you to update your application servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit computing, plan an economical upgrade process that minimizes business disruptions, and deliver responsive remote support to aid you to configure 64-bit operating systems and application programs on your current hardware. Progent's Microsoft Gold certified computing consultants can help your company to install the 64-bit versions of Microsoft platforms such as Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.

Fast and Economical Online Consulting and Support Nationwide
Progent has provided remote or onsite network support help to organizations in every state in the United States. Many of these clients have indicated their high regard for Progent in the form of testimonials to the high quality of Progent's service staff. Check out Progent's customer testimonials to learn what they have said concerning the high level of Progent's consulting services

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises access to a certified CCIE specialist to assist you to design, implement, administer and troubleshoot converged communications networks supported by Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive experience helping organizations of any size to create collaboration ecosystems by providing expert services that include Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's extensive library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center, and Unified Attendant Console.

Cisco Wireless IP Phone Solutions
Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many key pieces of your Wi-Fi infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.

Mac Support
Progent's experts in Apple Mac OS X technology can provide Apple Mac users a range of services including desktop support, assistance with Apple Mac applications, security and accessibility consulting, incorporation with Windows-based networks, and one-on-one training. For business systems based solely on Mac OS X or for networks incorporating a combination of Macintosh, Linux, and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, setting up and managing a network infrastructure that is reliable, secure, efficient, and supportive of your business needs.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or go to Remote Network Help.














© 2002- 2018 Progent Corporation. All rights reserved.