For office network systems located throughout the state of Texas, Progent's Microsoft qualified technical experts can provide phone assistance and troubleshooting to repair your computer system problems fast and affordably. Progent has acquired enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the cost and delays normally associated with onsite technical service calls.

If your Texas small business is located beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer support options may be limited in technical capability, or not available during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Planning and Support Services for SCVMM 2012
Progent's SCVMM 2012 consultants can help organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to upgrade from an older version of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem so you get the highest possible return on investment.

Broad and Deep Expertise with Business Information Networks
Progentís team of close to 100 network consultants means clients can take advantage of the leverage of over a thousand years of combined background and collective knowledge to fix the most vexing network problems. Progentís accredited network consultants possess the knowledge and experience to come up with solutions quickly and implement them affordably.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your information system.

Online Education for Desktop Apps
Progent provides live online instruction for an array of desktop applications and operating systems including Microsoft Office and Office 365 Excel, Word, PowerPoint, Project, Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Webinar-based training provides all the advantages of traditional in-person seminars, such as instant communication between students and teachers, but eliminates the expenses of transportation and the hassle of trying to accommodate the availability of multiple trainees.

Citrix Desktop Virtualization Consulting
Desktop virtualization solutions offered by Citrix allow quick provisioning of new desktops, fast deployment of new applications and updates, simplified desktop image control, quick restoration after client PC failure or loss, lower capital investment in and longer useful life for client computers, consistent performance, tight control of security standards, and the ability to prevent critical corporate or government information from leaving its authorized location. Progent's Citrix-certified XenDesktop consultants and XenApp specialists can assist your IT staff to evaluate, pilot, install, manage, and support Citrix virtual Windows desktop technology and can help you manage and support other virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

Video Conferencing and Telepresence Consulting Support
Progent offers the services of a certified video conferencing consultant with an extensive background integrating products from the major video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, configure, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the business value of your IT network. Progent can also provide the expertise of network infrastructure consultants who can assist companies of all sizes to create and maintain a network that provides the speed, dependability, protection, and scalability you need to accommodate your telepresence environment.

Citrix XenServer Virtualization Consulting Services
Progent's Citrix XenServer virtualization engineers can assist your company to understand the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.

Comprehensive Documentation of Services
Progent provides full and detailed reports of all support activity to make sure customers donít ever feel ďcaptiveĒ to their support company. Progent sends e-mail accounts of services immediately after finishing each support interaction, and also provides a printed copy along with monthly billings. Complete network support reporting makes it less disruptive for clients to move to a new service provider or take on increased support duties internally. Good support documentation also provides IT managers the information needed to evaluate maintenance services and produce better informed IT expense projections.

Consulting and Troubleshooting Expertise for SCOM 2012
Progent's Microsoft Gold-certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than 10 years of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and tune SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.

CRISC-certified Risk Management Specialists
The CRISC program was initiated by ISACA to verify a consultant's ability to design, implement, and maintain information system control mechanisms to mitigate IT risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to create and carry out a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.

Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Help.














© 2002- 2017 Progent Corporation. All rights reserved.