For small office network systems located anywhere in the state of Texas, Progent's Microsoft and Cisco authorized engineers can deliver phone help and troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired top-notch skills, software utilities, and support databases to troubleshoot and repair network problems without the cost and time delays normally associated with on-site technical service calls.

If your Texas organization is situated beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local network systems support choices may be limited in skills, or unavailable during an emergency. This results in a office network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of IT support, performing a large range of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the job, but a professional with proven methods for applying that expertise to provide efficient network solutions.

Simple Engagement and Pricing Model
Progent makes it easy to be a customer. Progent requests no complex contracts, no minimum commitments, no retainer fees, and no minimum support time for services performed during regular working hours. All service time is fully documented and invoiced to the actual minutes used. By-the-minute invoicing eliminates situations in which customers are charged major dollars for quick repairs. Your company is billed exclusively for the services you are provided.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consultants offer world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.

Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions reduce the effort required for network managers to set up applications so that they are standardized across an entire workforce, offer the ability to control rights to business information, and enable fast deployment of additional or upgraded desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services streamlines desktop access, enhances performance, tightens security, centralizes administration, and offers an almost transparent user environment. Progent's Windows Server 2008 R2 engineers can help you to evaluate the strategic advantages of Microsoft's virtual desktop technologies, set up test and on-line deployments, optimize your system architecture to accommodate virtualized clients effectively, evaluate and resolve security problems, and educate your network managers to follow best practices to achieve a fast ROI from client virtualization.

Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento, California has a collection of advanced computers and network support infrastructure intended to be utilized online or on site to facilitate system testing, evaluations, performance modeling, forensics, business continuity planning, education, and additional reasons to help Progent's clients successfully carry out large-scale projects.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

Consulting and Troubleshooting Expertise for SCOM 2012
Progent's Microsoft Gold-certified System Center 2012 Operations Manager consulting experts have more than a decade of experience planning, deploying, optimizing and repairing SCOM solutions and offer companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.

Linux Consulting and Windows/Linux Integration
If your business IT environment combines Linux technology with Windows, Progent can assist you to incorporate your servers into an efficient network that permits all your operating systems to coexist for simpler management, seamless dataflow, high availability, enhanced throughput, and tight security. If you are writing or testing Linux based-software within an environment that includes Microsoft Windows-powered servers, desktops, and application software, Progent offers comprehensive outsourcing that frees you to focus on your area of expertise.

Wireless IP Phone Solutions
Successful integration of Cisco's wireless VoIP phones usually requires that IT teams configure and optimize many key pieces of your Wi-Fi environment including wireless access points, switches, wireless LAN controllers, and call management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer online and onsite support to help you build and administer a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

Expert Consulting and Support Services for Systems at Colocation Data Centers
There are several hundred world-class Internet Data Centers in Northern California and major metropolitan areas throughout the U.S., and Progent's colocation center support group can improve your systemís reliability and performance by helping you choose a colo facility that meets the specific requirements of your business such as geographic proximity, space, communications, budget, and value-added features and services. Progentís data center IT services are intended for companies with hardware located at co-location hosting facilities and requiring on-demand on-site assistance at the colo site as well as remote help from Microsoft and Cisco certified experts. Progent offers a variety of co-location center consulting services such as system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster systems.

Web Site Development
If you want to spruce up your corporate Web site, create internal Webs for applications such as human resources or employee training, build a standout Web presence for a new business, or create world-class, data-driven web applications, Progent can provide skilled and experienced web designers and programmers. Progent's experts can also help your company to support your web solutions by designing and maintaining a secure, dependable server and communications infrastructure featuring remote and mobile access. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web site development tools. For database-intensive web sites, Progent can provide the help of certified Microsoft SQL Server programmers, Oracle developers and DBAs, and MySQL consultants.

Upgrade Support for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer remote and onsite consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified data security experts can help you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory standards.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for remote or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Help.

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