For office computer networks in the Toronto area, Progent's Microsoft-certified consultants offer online and on-premises assistance and troubleshooting services to resolve your computer network problems fast and affordably. Progent's expertise delivering online consulting and technical support gives you access to enterprise-class skills at prices small businesses can afford while avoiding the delays associated with onsite technical service calls.

If your Toronto small or midsize business is located outside of the larger metro area, your local resources for computer support may be limited in skills, or unavailable during urgent situations. This can allow challenging technical problems to go unresolved for too long, resulting in lost productivity and revenue. Members of Progentís large team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the task, but an expert with proven methods for applying those skills and documenting the job in order to add maximum business value to your information network.

IT Support for Local Governments and School Districts
Progent has extensive experience providing a broad range of online IT consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is among the pioneers in providing advanced online IT consulting and has provided IT solutions to clients in all 50 states. Progent's remote computer support for local governments saves travel expenses and solves issues faster than onsite support.

Live Online Seminars for Popular Desktop Apps
Progent offers online instruction for popular desktop applications and environments such as Office and Office 365 Excel, Word, Publisher, Outlook, Acrobat, Photoshop CS, Crystal Reports, and Windows 10 and 8. Online learning provides all the advantages of traditional in-person sessions, including immediate interaction between students and trainers, but eliminates the costs of transportation and the hassle of attempting to synchronize the availability of many workers.

Remote Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote support for Windows and Cisco-based systems anywhere in the United States. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and solve difficult network problems quickly and cost effectively. The breadth of information technology expertise offered by Progent's team of consultants allows them to escalate even the most difficult problems to appropriate subject matter experts as required. Whether you require one-time phone support and online troubleshooting or ongoing availability of a Helpdesk Technical Response Center, Progent's experts can provide your company with enterprise-level support without the cost and management hassle of running a big internal support group.

Progent's Online Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide range of remote support services to assist your organization to design, develop, test, deploy, manage, and debug applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the latest releases of Excel, support Excel on iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent offers on-demand help to organizations looking for a quick fix to a specific problem associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing mission-critical applications built on Office Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individual users or teams.

Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common online Cisco router consulting services available from Progent include setting up hostname, IP addressing, routing maps, logging, and user accounts; configuring iBGP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and BGP peering arrangements; upgrading router's IOS image; validating router failover; troubleshooting VPN problems; creating a network diagram and documenting router setup; plus policy and business recovery planning.

Team Approach to Service and Technical Issue Escalation
Computer networks have become ever more sophisticated. At the same time, typical small office networks integrate products from many different vendors. All this makes computer integration and maintenance increasingly challenging. It is impossible for even the most talented individual to have deep knowledge in all areas of information technology, or broad hands-on experience in the enormous range of brands, models, and updates that small businesses include in their IT systems. Progent utilizes a team approach to network support and relies on application experts to bring in-depth skills when necessary to fix the most intractable technical issues efficiently, at the lowest expense to you.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to design, deploy, administer and troubleshoot converged communications networks based on Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive backgrounds helping organizations of all sizes to create collaboration solutions by delivering expert services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.

Microsoft Exchange 2010 Server Migration Help
Progent's Microsoft Gold-certified Exchange 2010 Server engineers can assist your company to evaluate the benefits of Exchange 2010 for your business and can help your IT staff to plan and execute an economical migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2K that will provide fast return on investment by improving your productivity, cutting the expense of equipment and service, simplifying administration, and integrating your key communications platforms.

Wireless VoIP Phone Integration
Integration of Cisco's wireless IP phones usually requires that IT teams configure and fine tune many key pieces of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and management software. Progent's wireless IP phone configuration experts offer online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's Office and Office 365 experts can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers quick ROI and enables improved business outcomes. Progent can help your company to interface Microsoft Office or Office 365 apps with each other and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent's consultants can also help you fix compatibility issues between various versions of Microsoft Office and offers customized online Office and Office 365 training to individual users or teams.

Contact a Progent Network Consultant Now
To find out how to access a Progent network consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.

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