For office computer networks in the Toronto area, Progent's Microsoft-certified consultants offer online and on-premises assistance and troubleshooting services to resolve your computer network problems fast and affordably. Progent's expertise delivering online consulting and technical support gives you access to enterprise-class skills at prices small businesses can afford while avoiding the delays associated with onsite technical service calls.

If your Toronto small or midsize business is located outside of the larger metro area, your local resources for computer support may be limited in skills, or unavailable during urgent situations. This can allow challenging technical problems to go unresolved for too long, resulting in lost productivity and revenue. Members of Progentís large team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the task, but an expert with proven methods for applying those skills and documenting the job in order to add maximum business value to your information network.

World-class Cisco Support from Experienced CCIE-certified Engineers
Progentís elite team of Cisco certified CCIE network engineers have been awarded an accreditation restricted to only the most capable specialists for architecting, programming, installing, and debugging a wide range of Cisco networking and interconnectivity solutions. There are only 7,000 CCIEís worldwide, and attaining this distinction involves extensive proof of competency via written examinations and hands-on lab testing to make sure that CCIEís know how to apply theory to real-world situations. CCIEís have a base understanding of root networking concepts and protocols that allow for rapidly crafting multi-vendor solutions.

Wide and Deep Knowledge of Office Networking
Progentís group of more than 80 network experts means customers can take advantage of the leverage of over a thousand years of cumulative background and shared knowledge to resolve the most vexing network problems. Progentís certified information technology consultants possess the experience to identify solutions fast and deliver them cost effectively.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN optimized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite survey features physical inspection, RF and security assessment of your current WLAN, analysis of your buildingís floor plans, measuring for RF contention, signal propagation modeling, selection of optimum placement for customer-requested Wireless Access Points such as Cisco Aironet APs, Meraki access points and Apple AirPort equipment, and a comprehensive report describing the new WLAN.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been providing SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft Gold-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid configuration is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 deployment.

Design and Deployment Support for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki wireless AP experts provide remote and on-premises support to assist businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or device. (Refer to Meraki switches integration.)

Remote Support for Windows Server 2008
Microsoft Windows Server 2008 R2 represents an important step forward in making information networks more secure and fault tolerant, easier to virtualize and administer, more expandable, and able to provide a better environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 professionals can provide expert, cost-effective remote support to help your business get the most from the enhancements built into Windows Server 2008 R2 by delivering consulting, troubleshooting, training, management, monitoring, and security expertise.

Project Server Integration and Training
Progent's Microsoft Project Server consultants can provide advanced online and onsite support services for Project Server and for all Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Project Professional planning and support, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, and PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE consultants to assist you to optimize your environment to accommodate local, branch office, at-home, and mobile workers so they can utilize Project Server to collaborate safely and productively. Progent's certified security experts can help you to define and police security workflows that protect sensitive project data without disrupting the efficient sharing of authorized information.

Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV includes several innovations such as Personalized Role Centers, enhanced business analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting experts offer custom programming, integration and debugging services to enable your company to benefit from MS Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV to other services and applications. In addition, Progent can assist your organization to create and utilize data warehouses so you can improve your understanding of your operations, attract more clients, refine your sales strategies, and form successful partnerships.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business benefit.

Progent's Online Consulting and Training Services for Office and Office 365
Progent's certified Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast ROI and promotes improved business outcomes. Progent can assist your company to interface Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also help you fix compatibility issues with various versions of Microsoft Office desktop and can provide customized online Office and Office 365 training to individuals and teams.

Complete Documentation of Services Delivered
Progent produces complete and detailed documentation of all service activity to ensure clients do not feel like a hostage to their IT service company. Progent sends email documentation of support activity shortly after finishing each service interaction, and also sends a printed copy along with monthly invoices. Comprehensive network support reporting makes it less disruptive for customers to transfer to a new support organization or assume more support responsibilities in house. Good service documentation also give IT managers the information required to evaluate maintenance services and develop better informed network budgets.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for critical applications by offering unified, mixed-platform monitoring of IT infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite expertise to help organizations of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consultants can help you to move to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

After-hours Remote Technical Support
Progent's economical extended hours remote technical support program offers companies 24x7 availability of online technical support from Progent's TRC. Services offered outside regular work hours include resolving issues with Windows servers, Microsoft Windows desktop support, help with MS Office programs, system backup and restore, and basic routing and switching support for Cisco networking products.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants offer expert online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize companies and campus LANs to enterprise data centers and service providers. Progent can assist you to deploy Cisco's quickly evolving switch technology to realize the throughput, scale, availability, virtualization support, data protection and manageability demanded by your organization. To learn about Progent's consulting and troubleshooting services for Cisco's market-leading family of Catalyst switches, see Cisco Catalyst switch consulting and support. For information about Progent's consulting services for Cisco's Nexus Series of switches, see Cisco Nexus switch consulting and support. For information about Progent's support services for Meraki switches, go to Cisco Meraki switches integration.

Contact a Progent Network Consultant Now
To find out how to access a Progent network consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.

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