If your business computer network is in Toronto Canada you now have quick online access to a UNIX, Linux, Solaris, macOS or Mac OS X, or CCIE-certified support specialist to assist with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. or Canada. Rates are affordable, billing is by the minute, sign-up is quick, and service is unbeatable.

If your company is situated away from major metropolitan areas, support from UNIX or Cisco CCIE experts may be problematic when you have an emergency. This could mean lost income for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you have access to a certified consultant who can deliver expertise whenever you have to have it to get your information system running.

Since Progent charges for phone support per minute, your business pays exclusively for services provided. Progent imposes no startup fee. Some online consulting firms apply large minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid large invoices for quick fixes.

Since Progent bills for remote help per minute, your company is invoiced only for support delivered. Progent asks for no service activation fee. Many remote support companies have significant minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and simple billing policy avoid big bills for speedy fixes.

If your Toronto company needs technical assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Support Services Unique?
Progent's seasoned team of remote consulting engineers offers a wide range of in-depth information technology knowledge. This allows Progent's online service experts to deal successfully with the most challenging network trouble faster than is feasible with typical third-party service firms or with the in-house support staff commonly available to smaller companies. Progent has developed the technology and skills to fix problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS or OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS or OS X, and CISCO CCIE engineers have earned advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a number of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Associate.

To help companies who maintain networks powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team makes available the expertise of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides phone-based support from engineers who have been awarded recognized security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's cooperative approach to repairing network difficulties streamlines trouble ticket escalation, if appropriate, to specialists with relevant background to deal with unusually intractable problems. This speeds up remediation of urgent network problems, avoids network downtime, and minimizes maintenance bills.

For companies in Toronto, Progent offers fast online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for urgent support to fix information system issues that are damaging your business and are beyond the comfort zone of your ordinary IT support resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-certified support professionals can analyze your network using state-of-the-art remote support utilities that allow them to deliver fast and efficient evaluation and resolution of critical network problems.

Services Progent's Phone-based Support Experts Can Provide Your Toronto Company
Progent's online professionals can offer advanced support for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote computer service team can help Toronto companies with an extensive set of IT products and technologies such as network architecture, messaging support, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for processor economization and streamlined administration, and migration from legacy systems to current environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support experts can provide remote troubleshooting for computers based on leading derivatives of the UNIX operating system such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or common Linux products such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the computer support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who are awarded this advanced credential only after strenuous examinations supervised by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers, and as a result their services are not conveniently available to the general public.

Progent is one of the few IT technology service providers that ensures that CCIEs are available to help small and mid-size businesses. In addition, Progent can provide convenient contact with a CCIE via phone so that you can receive timely help for critical network issues that are hurting your business but are not within the experience of your ordinary IT maintenance group. Progent's CCIE support experts can tie into your environment via secure on-line support technology in order to execute quick and affordable analysis and remediation of serious network trouble. To see more on Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Expertise.

Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-certified online support experts offer computer problem solving and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of consulting engineers who can help your company with a broad range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server design, Lync Server 2010 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Specialists
Progent provides you the services of qualified CISM, CISA and CISSP security professionals who can deliver a range of security solutions that can strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to recover quickly from an attack. Security services available from Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recovery from malicious assaults; setting up firewalls; establishing safe architectures for remote and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and offering continual network monitoring. To learn more information concerning Progent's security services for small and midsize companies, refer to Progent's Professional Services for System Security.

Business Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Mac environments by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team offers professional consulting expertise and training in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications such as CRM, Project, MS Office Word, and MS Office Excel. To read additional information about Progent's expertise, programming, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

Help Desk Call Center Outsourcing Options
Progent offers three service offerings for Help Desk assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the timely accessibility of an effective Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk staff. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for the most challenging technical issues, or be available in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or improving your existing one, selecting or programming Help Desk software products to meet the particular requirements of your business, or providing temporary personnel to work remotely with your internal Help Desk resources to handle demanding events such as software migrations.

Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers easy access to a large support team with years of background in phone help and online troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk Call Center a positive reputation as a solid contributor to company productivity, and Progent's goal is to fix rather than just document problems. For additional information on Progent's Help Desk service and outsourcing, refer to Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Tools
Progent's powerful service database application includes comprehensive documentation for all service delivered to Progent's clients. Every authorized Progent staff consultant has the benefit of the details of services provided to every client by any team member. This history of issues and resolutions is organized as a readily retrievable proprietary database that permits Progent's online support professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional extensive technical support databases as well as to vendors' in-house engineering staff that enable Progent's online service experts to find the optimal resolutions promptly.

How to Contact a UNIX/Linux Consultant Now
To find out how to access a UNIX/Linux Consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.














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