If your business computer network is in Toronto Canada you now have quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. or Canada. Rates are affordable, billing is by the minute, sign-up is quick, and service is unbeatable.

If your company is situated away from major metropolitan areas, support from UNIX or Cisco CCIE experts may be problematic when you have an emergency. This could mean lost income for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you have access to a certified consultant who can deliver expertise whenever you have to have it to get your information system running.

Since Progent charges for phone support per minute, your business pays exclusively for services provided. Progent imposes no startup fee. Some online consulting firms apply large minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid large invoices for quick fixes.

Because Progent bills for phone support per minute, your business pays just for services delivered. Progent asks for no initialization charge. Many remote support firms have large minimum fees or bill for each quarter hour or longer. Progent's by-the-minute granularity and simple pricing mechanism avoid unexpectedly large bills for fast repairs.

If your Toronto business needs technical assistance for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote consulting professionals has a wide range of in-depth information technology knowledge. This allows Progent's online technical support specialists to resolve the most challenging technical problems more quickly than is feasible with typical independent service organizations or with the internal IT staff usually available to small or mid-size companies. Progent has refined the tools and skills to repair technical issues economically in a wide variety of computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE support experts have qualified for professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, and Design Professional.

In order to assist companies that maintain environments incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group offers the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based support from engineers who have earned major security certifications including CISM Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to deal with particularly tough support calls. This accelerates remediation of urgent network problems, avoids network disruption, and reduces technical support invoices.

For companies in Toronto, Progent offers immediate remote communication with UNIX, Linux, Solaris, Mac consultant for critical support to repair technical problems that are hurting business productivity and are outside the comfort zone of your local IT service resources. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified service team can interface with your computer environment using advanced remote troubleshooting utilities in order to deliver quick and efficient diagnosis and resolution of serious network problems.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Toronto Company
Progent network consultants are qualified to provide advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Mac OS X remote technical support staff can assist Toronto small businesses to maintain a broad set of computer products and technologies including network architecture, messaging solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Mac OS X systems, virtual server options for processor economization and streamlined management, and migration from legacy systems to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or MS Windows.

Progent's support professionals can provide remote troubleshooting for systems based on leading versions of the UNIX OS including: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network consultants who earn this advanced credential only after intense examinations supervised by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide Internet service providers, and consequently their skills are not conveniently accessible to the general public.

Progent is one of the rare network consulting organizations that ensures that CCIEs stay available to help small and medium sized companies. In addition, Progent offers quick communication with a CCIE via telephone so that you can benefit from immediate support for critical system problems that are disrupting your productivity but are beyond the scope of your local system maintenance personnel. Progent's CCIE consultants can access your network by means of the latest remote troubleshooting tools in order to execute rapid and affordable diagnosis and remediation of urgent system anomalies.

Cisco qualified experts from Progent can assist your company to design, implement, and manage an integrated information system that can simplify business processes, reduce expenses, and accelerate the path to productivity. By combining Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration assistance, Progent can dramatically improve the strategic value of your information system in Toronto. To learn more information about Progent's support for Cisco network appliances, see Cisco Technology Engineering Services.

Microsoft Gold Partner for Online Expertise for MS Windows
Progent's Microsoft-certified online support engineers can provide network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the expertise of support engineers who can assist you with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server development, Lync Server implementation and Microsoft Office Communications Server troubleshooting, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server support, and Windows Essentials migration and cloud integration.

Certified Security Engineers
Progent offers you access to certified CISM, CISSP and ISSAP security engineers who can deliver a variety of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, or Mac OS X environment against assaults or assist your business to revive fast from a breach. Security services available from Progent include: extensive security evaluation utilizing platforms such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; quick recovery from virus and worm attacks; integrating firewalls; designing safe techniques for remote and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To learn more information about Progent's security support for small and medium-size businesses, visit Progent's Consulting Support for System Security.

Business Applications Support: Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by offering consulting services and training in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting support and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft applications including Microsoft CRM, MS Project, Microsoft Office Word, and Excel. For more information on Progent's expertise, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Services.

Call Center Outsourcing Options
Progent offers three service offerings for Help Desk Call Center services : UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the immediate accessibility of a professional Help Desk but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can operate as a primary Call Center for your business, serve as an escalation resource for the most challenging network issues, or be ready in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk application software to meet the particular needs of your business, or providing supplemental personnel to work online with your internal Help Desk Call Center group during demanding events like system upgrades.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts can provide your customers convenient access to a large technical support team with years of experience delivering phone help and remote access troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk a positive reputation as a major driver of business performance, and Progent's target is to resolve rather than simply report problems. For more about Progent's Help Desk Call Center service and outsourcing, see Progent's Help Desk Call Center Services.

Progent's Remote Service Technologies
Progent has deployed an arsenal of customized tools, evolved over more than a decade of use, focused on allowing the highest standard of efficiency for delivering online technical support and repair for small and medium-size business information systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access enables the engineers of Progent's online support team to interface to your environment without compromising network security.

Progent's sophisticated customer support database system stores extensive documentation for all service delivered to Progent's clients. Every authorized Progent team consultant has the benefit of the details of services provided to each customer by any staff member. This database of trouble tickets and resolutions is structured as a readily accessible proprietary database that enables Progent's online technical professionals to communicate their experiences company-wide to make sure that the value of Progent's technical support grows over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to vendors' internal support personnel that enable Progent's remote consulting specialists to arrive at the optimal solutions quickly.

How to Contact a UNIX/Linux Consultant Now
To find out how to access a UNIX/Linux Consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.

© 2002- 2017 Progent Corporation. All rights reserved.