If your business computer network is in Toronto Canada you now have quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. or Canada. Rates are affordable, billing is by the minute, sign-up is quick, and service is unbeatable.

If your company is situated away from major metropolitan areas, support from UNIX or Cisco CCIE experts may be problematic when you have an emergency. This could mean lost income for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you have access to a certified consultant who can deliver expertise whenever you have to have it to get your information system running.

Since Progent charges for phone support per minute, your business pays exclusively for services provided. Progent imposes no startup fee. Some online consulting firms apply large minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid large invoices for quick fixes.

Because Progent bills for remote service per minute, your business is invoiced just for services received. Progent imposes no initialization fee. Some online service firms apply substantial minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model eliminate big bills for speedy fixes.

If your Toronto company needs remote assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Online Support Program Special?
Progent's experienced team of remote support engineers possesses a broad array of world-class computer knowledge. This enables Progent's online technical support specialists to deal successfully with the most challenging network trouble faster than is feasible with typical third-party support organizations or with the in-house IT resources commonly available to small or mid-size businesses. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CISCO CCIE engineers have qualified for advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also hold a variety of key Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To assist businesses who run environments based on a combination of UNIX/Linux and Microsoft technology, Progent's online service group can provide the services of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides online support from engineers who hold a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network difficulties allows service escalation, if appropriate, to experts with relevant competence to deal with particularly intractable jobs. This accelerates remediation of serious network problems, avoids system downtime, and minimizes maintenance invoices.

For businesses in Toronto, Progent enables virtually instant online contact with UNIX/Linux, Sun Solaris, Mac consultant for emergency assistance to repair information system issues that are impacting productivity but are not within the skill set of your local IT maintenance group. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-certified engineers can interface with your system via state-of-the-art remote support technologies that allow them to deliver rapid and efficient analysis and resolution of critical network issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Toronto Business
Progent service specialists are qualified to deliver expert assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Remote Support Services for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote computer service staff can assist Toronto companies to maintain a large array of computer products and technologies including system infrastructure, email solutions, security consulting for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X platforms, virtual server options for server consolidation and centralized management, and transitioning from dated applications to contemporary environments based on newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Windows.

Progent's service experts offer online troubleshooting for computers powered by popular variants of the UNIX operating system such as: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux products including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this prestigious certification by passing intense examinations administered by Cisco. The vast majority of CCIEs are employed by big corporations or national Internet service providers (ISPs), and as a result their services are not readily accessible to the general public.

Progent is among the only IT technology service organizations that makes sure that CCIEs are accessible to help small and mid-size businesses. Also, Progent offers convenient communication with a CCIE via telephone so you can benefit from immediate support for urgent network issues that are impacting your business but are not within the experience of your ordinary IT support providers. Progent's CCIE engineers can tie into your environment via sophisticated remote troubleshooting technology to provide quick and cost-effective diagnosis and repair of urgent system problems.

CCIE and CCNP qualified consultants from Progent can assist you to plan, implement, and maintain a converged information system that can streamline business processes, cut expenses, and speed time to productivity. By offering Cisco routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can greatly improve the strategic value of your information system in Toronto. To learn more about Progent's support for Cisco infrastructure, refer to Cisco Network Professional Expertise.

Gold Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified online service professionals offer computer problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your organization the expertise of consulting engineers who can assist you with a wide range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 development, Microsoft Lync implementation and Microsoft Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Qualified System Security Specialists
Progent offers you the services of qualified CISA, CISM, and ISSAP security professionals who offer a range of security services to improve the protection of your UNIX, Linux, Sun Solaris, or Mac OS X network against assaults or assist your business to recover rapidly from an assault. Security solutions available from Progent include: comprehensive security audits utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; quick recuperation from virus and worm attacks; configuring firewalls; planning secure architectures for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 automated monitoring. For additional information on Progent's security support for small and medium-size companies, visit Progent's Consulting Expertise for Network Security.

Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing help services and training in imaging, audio, and video. Progent's support professionals offer help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers professional engineering expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft business applications including CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. To find out more information about Progent's expertise, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Service and Outsourcing Alternatives
Progent offers a variety of support programs for Call Center assistance : UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk Call Center but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can act as a main Help Desk Call Center for your business, serve as an escalation resource for the most challenging technical problems, or be available in those instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk or improving your current one, selecting or programming Help Desk application software to address the particular needs of your business, or providing temporary staff to work online with your in-house Call Center group during demanding scenarios such as system upgrades.

Progent is a Microsoft Partner and maintains a skilled roster of Cisco-certified network specialists. Progent's Call Center team of experienced UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals are ready to offer your clients easy communication with a reliable support team with extensive background in telephone-based help and remote access repair service for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a respected recognition as a key contributor to business success, and Progent's target is to resolve and not merely report problems. To find out additional information concerning Progent's Call Center service and outsourcing, see Progent's Call Center Services.

Progent's Online Technical Support Technologies
Progent has developed a set of optimized technologies, refined over more than a decade of field experience, focused on allowing the most advanced standard of efficiency for providing remote engineering support and repair for small and medium-size company IT systems. Progent offers safe VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite connectivity allows the engineers of Progent's online support team to interface to your environment without compromising corporate security.

Progent's powerful customer support reporting software keeps comprehensive histories of all service delivered to Progent's clients. Every authorized Progent team consultant has access to the specifics of services delivered to every customer by any staff member. This archive of issues and resolutions is organized as a conveniently retrievable internal knowledge base that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support services improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to vendors' internal support personnel that allow Progent's remote service experts to find the best resolutions quickly.

How to Contact a UNIX/Linux Consultant Now
To find out how to access a UNIX/Linux Consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.

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