If your business computer network is in Toronto Canada you now have quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. or Canada. Rates are affordable, billing is by the minute, sign-up is quick, and service is unbeatable.

If your company is situated away from major metropolitan areas, support from UNIX or Cisco CCIE experts may be problematic when you have an emergency. This could mean lost income for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you have access to a certified consultant who can deliver expertise whenever you have to have it to get your information system running.

Since Progent charges for phone support per minute, your business pays exclusively for services provided. Progent imposes no startup fee. Some online consulting firms apply large minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid large invoices for quick fixes.

Since Progent bills for phone support per minute, your business is invoiced only for services provided. Progent asks for no initialization charge. Many online consulting firms have large minimum payments or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model save you from unexpectedly large invoices for fast repairs.

If your Toronto business requires online support for UNIX/Linux, Solaris, Apple Mac or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of online consulting engineers offers a wide array of world-class information technology knowledge. This enables Progent's online service specialists to deal successfully with the most complex technical problems more quickly than is possible with ordinary third-party service organizations or with the in-house IT staff commonly found in small or mid-size companies. Progent has refined the tools and experience to repair technical issues economically in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CISCO CCIE engineers have earned professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a number of high-level Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, and Design Professional.

To help companies that operate environments based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote support team makes available the assistance of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides phone-based contact with professionals who have earned a variety of security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing technical problems allows trouble ticket escalation, if appropriate, to experts with sufficient background to deal with particularly tough jobs. This speeds up remediation of urgent problems, avoids system disruption, and reduces technical support invoices.

For organizations in Toronto, Progent allows immediate online contact with UNIX, Linux, Sun Solaris, Mac specialist for critical support to fix technical problems that are threatening business productivity but are not within the experience of your local network service group. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-certified service team can analyze your computer environment via advanced remote troubleshooting utilities that allow them to provide quick and efficient diagnosis and remediation of critical IT problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Toronto Business
Progent's network engineers can deliver expert help for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft solutions such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online computer support team can assist Toronto small businesses to maintain an extensive array of computer products and technologies that include system architecture, email support, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server products for processor economization and centralized management, and moving from legacy systems to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support professionals offer remote technical help for computers powered by popular variants of the UNIX operating system including: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who are awarded this prestigious certification by completing thorough testing administered by Cisco. Most CCIEs are hired by big corporations or nationwide ISPs, and so their skills are not easily available to the general public.

Progent is among the rare computer support organizations that ensures that CCIEs stay accessible to assist small and medium sized organizations. In addition, Progent offers fast communication with a Cisco CCIE by telephone so you can benefit from immediate help for critical system issues that are impacting your productivity but are outside the comfort zone of your usual system maintenance personnel. Progent's CCIE consultants can connect to your network using sophisticated remote troubleshooting tools to perform quick and cost-effective diagnosis and resolution of serious system trouble.

CCIE and CCNP qualified experts from Progent can help your business to design, setup, and maintain an integrated business network that can simplify business processes, reduce expenses, and accelerate time to productivity. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can greatly increase the business value of your connectivity environment in Toronto. For more concerning Progent's services for Cisco infrastructure, visit Cisco Technology Consulting Expertise.

Gold Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote service experts can deliver network problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the assistance of consulting engineers who can assist your company with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint 2013 design, Microsoft Lync integration and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Experts
Progent provides you the services of qualified CISM, CISA and CISSP security engineers who can deliver a variety of system protection services to improve the defenses of your UNIX, Linux, Solaris, or Mac OS X environment against attacks or assist you to recover quickly from an attack. Security solutions provided Progent include: in depth security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; quick recovery from virus and worm assaults; configuring firewalls; establishing safe architectures for remote and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and offering continual network monitoring. To find out additional information about Progent's security services for small and medium-size businesses, see Progent's Engineering Expertise for Network Security.

Applications Support: Webinar Training, Custom Development, Integration
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering support and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Office Word, and Excel. To read more concerning Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, refer to Progent's Applications Experts Services.

Call Center Service and Outsourcing Options
Progent offers a selection of programs for Help Desk assistance : UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the immediate availability of an effective Call Center but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical issues, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk application software to address the special requirements of your company, or providing temporary personnel to operate online in conjunction with your internal Help Desk Call Center resources to deal with demanding scenarios such as software migrations.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals can offer your clients instant communication with a large technical support resource with extensive experience delivering phone help and online troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Call Center a respected image as a solid driver of business performance, and Progent's goal is to fix rather than simply report problems. For more information concerning Progent's Help Desk support and outsourcing services, refer to Progent's Call Center Services.

Progent's Remote Service Tools
Progent's powerful customer support reporting application includes thorough documentation for all service provided to Progent's clients. Each active Progent staff engineer has the benefit of the details of services delivered to each client by any team engineer. This archive of issues and fixes is structured as a readily accessible proprietary database that enables Progent's online technical professionals to share their experiences with the whole team to ensure that the value of Progent's support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' in-house support staff that enable Progent's remote service specialists to come up with the best solutions quickly.

How to Contact a UNIX/Linux Consultant Now
To find out how to access a UNIX/Linux Consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.

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