Apple Mac OS X, Linux, Solaris Expertise UNIX Consultants: Overview of UNIX Consulting Services
Progent's UNIX platform support services provide small and mid-size companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals qualified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE, Mandrake, Debian-GNU, and Slackware.
Progent’s Technical Response Center offers national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-certified support experts provide telephone help and remote direct computer access to isolate and repair network problems quickly and affordably. The scope of IT experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to competent specialists as required.
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent has few competitors. Medium-size companies who utilize trusted independent consultants or who maintain in-house support staffs benefit when Progent transfers information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
Progent believes that a well architected and implemented information system can be a crucial factor for accelerating any company's success, and Progent applies this belief in our corporate network infrastructure. We have built a fault-tolerant virtual office network that allows Progent's in-house consultants and authorized contractors to deliver rapid and efficient support, collaborate closely on complex projects, and experience career and personal growth by being a member of an exciting business ethos of personal drive and freedom.
Progent's Symantec consultants can help you maintain earlier versions of Symantec Firewall and VPN products such as the Raptor and VelociRaptor line or help you upgrade to more recent technology from Symantec or other vendors. Progent can also help you create and execute a comprehensive security plan that can include Firewall/VPN appliances and software, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going technical help, maintenance, education, and security expertise.
Medium-size businesses can get all the advantages of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support packages, mid-size organizations can choose a simple MOM-based co-sourcing service program with server monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide medium-size business networks enterprise-class reliability, security and productivity.
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Progent offers IT services for mid-size businesses with 50 to 250 system clients. The mid-size company or work group has traditionally been an underserved segment of the market for network support services. The cost structures and support access models of major outside service firms make them excessively expensive for the typical small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an information network whose complexity and sophistication are often comparable to the networks of far larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the IT maintenance costs of a small-medium business while offering the mid-size company with big-company support from professional, world-class consultants with background in a broad array of small business network solutions. If your medium size organization or small business is searching for the quality of network support needed by a mid-size office without paying big-company costs, you need Progent.
Progent’s wireless engineers can help small organizations design, select, evaluate, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of protection that matches or exceeds wired connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet, Proxim, and other office wireless vendors and can help you select and install the wireless link solutions that align best your business requirements.
Cisco's current connectivity devices and technologies support a new generation of data center design that permits continual enhancements in server, disk, network framework, and application solutions in a manageable and economical manner. Progent can assist you to identify and deploy Cisco's connectivity and security products to create a solid foundation for your data center and to improve your data center functionality in vital areas such as Server and storage utilization, end-to-end security enforcement, processor proliferation, regulatory issues, and business continuance.
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that need network help with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and adherence to corporate IT standards. If your enterprise has a branch office located anywhere in Northern California or any area served by Progent's consultants, Progent can offer a broad range of onsite and remote network support services and network architecture expertise.
Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Microsoft Windows SUS enables IT managers to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT staff can completely and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
Progent has agency agreements with several of the industry's top data and voice carriers and can provide your company the same communications packages you can purchase by dealing direct. Progent can also assist you to pick the service offerings that make the best sense for your business and can deliver world-class consulting support to help you integrate your data and voice services into a cohesive system that optimizes the productivity of your computer network. Service providers whose connections are available by Progent include AT&T, Broadwing, and NextWeb.
Before Progent’s MOM-based solution, system problems were handled reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent can now fix server issues before they grow to be critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, security and performance.
