If your business information system is based primarily on Windows technology but also depends on important legacy programs based on UNIX or Linux, Progent can assist you to integrate your technology mix into a cohesive information system that permits all your operating systems to work together for easy administration, transparent dataflow, high dependability, improved performance, and solid protection.

For mixed-operating system environments, Progent's integration, support, and troubleshooting services include:

  • Network Architecture Integration and Service
    Progent's certified Microsoft-certified engineers and Cisco support specialists can help you to build a protected network architecture that permits both UNIX/Linux/Solaris and Windows users to access information and services. Progent's Active Directory consultants are accredited experts in planning, installing, and troubleshooting complex Active Directory implementations. Progent offers expertise in configuring and maintaining Cisco hubs, switches, VPN appliances, wireless technology, and storage networking products. Progent can also show you how to stop the proliferation of physical servers and take full advantage of your investment in high-availability hardware by configuring a virtual infrastructure with products such as Virtual Server.

  • Support for Windows Services for UNIX (SFU) and Subsystem for UNIX-based Applications
    Progent can help you to deploy Windows SFU and Subsystem for UNIX-based Applications to enable cohesion between MS Windows and UNIX networks. Microsoft Windows Services for UNIX (SFU) provides integration between Windows 2003 Server and different implementations of UNIX such as Solaris 10, HP-UX, IBM AIX Open UNIX, and SGI/Irix. Microsoft Windows Services for UNIX (SFU) enables you to share Windows folders and files over the Network File System and features improved validation in Windows Server 2003 AD environments. SFU includes the POSIX-compliant Interix application and scripting environment, which delivers a comprehensive library of UNIX tools and shells, support for a single-rooted file system, plus a SDK for porting application software.

  • Remote Server Monitoring and Management
    Progent's System Center Operations Manager support expertise can maximize your network’s availability, performance, and security via automatic server monitoring. Progent’s experience with Systems Management Server (SMS) and Microsoft RIS can help your company to automate Windows desktop and program setup. Progent’s network monitoring specialists can also use a variety of UNIX/Linux-based network monitoring utilities such as Nagios and MRTG in order to assist you to troubleshoot or optimize your network infrastructure.

  • Online Network Support and Troubleshooting
    Progent's Online Technical Help and Repair experts give you the best leverage for your IT support investment. Advanced remote access tools and experienced support specialists and consultants combine to enable Progent to fix the majority of IT problems without throwing away time and expense by going to your location. Progent is a leader in delivering online computer support and has built a large virtual team of service experts who have delivered quick and affordable solutions to thousands of small businesses in all states in the U.S.

  • On-site Technical Support
    Progent's technical support experts have provided effective on-site technical help to companies in the Northern California for over 18 years. The background of Progent's Microsoft and Cisco-certified technical support staff can help you to resolve stubborn infrastructure, email, or security issues that call for the skills and technical depth of a veteran support organization. Progent can provide in-person support in the San Francisco Bay Area and in major cities throughout the United States

  • Helpdesk Services
    Progent's Help Desk Call Center Support Services are designed for businesses who have to operate within a modest information technology budget yet who require immediate contact with a Call Center with efficient telephone support and complete escalation support. Important features include call center telephone service for PC help and network repair, secure online access to allow Progent's support specialists to observe precisely what your clients see in order to resolve problems quickly, and expert prioritization and problem escalation.

If your business is looking for consultants to assist you to integrate legacy Linux, Solaris, or UNIX systems with your Microsoft Windows environment, contact Progent at 800-993-9400 or refer to Contact Progent.

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