If your company network is built mostly on Microsoft Windows technology but also relies on important legacy programs running on UNIX or Linux, Progent can assist you to incorporate your mixed platforms into a cohesive information system that permits all your operating systems to work together for simpler management, seamless connectivity, superior dependability, enhanced performance, and solid protection.

For mixed-platform environments, Progent's configuration, support, and troubleshooting consulting include:

  • IT Architecture Configuration and Support
    Progent's authorized Microsoft consultants and Cisco support experts can help you to build a protected network architecture that allows both UNIX and Windows clients to access information and resources. Progent's MS Active Directory consultants are accredited experts in designing, installing, and troubleshooting complex Active Directory installations. Progent offers skill in configuring and troubleshooting Cisco routers, switches, VPN devices, wireless interfaces, and storage networking solutions. Progent can also show you how to stop the proliferation of servers and leverage your existing fault-tolerant hardware by configuring a virtual architecture with advanced software such as VMware.

  • Support for Windows Services for UNIX and Subsystem for UNIX-based Applications
    Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) and Subsystem for UNIX-based Applications (SUA) to achieve coexistence between MS Windows and UNIX environments. SFU allows interoperability between Microsoft Windows 2003 Server and various versions of UNIX including Solaris 10, HP-UX, AIX UNIX from IBM, and SGI/Irix. Microsoft Windows Services for UNIX (SFU) enables you to share MS Windows folders across the Network File System and offers enhanced authentication in native Microsoft Windows 2003 Server Active Directory networks. SFU comes with the POSIX-compliant Interix application and scripting environment, which offers a comprehensive library of UNIX tools and shells, support for a single-rooted file system, plus a SDK for migrating application software.

  • Remote Network Monitoring and Administration
    Progent's Microsoft Operations Manager support expertise can maximize your information system's reliability, throughput, and protection through automatic network monitoring. Progentís experience with Systems Management Server (SMS) and Remote Installation Services can help you to standardize Windows PC and application setup. Progentís network monitoring consultants can also use a variety of UNIX-based network monitoring utilities including as Nagios and MRTG in order to assist you to troubleshoot or optimize your network infrastructure.

  • Online Network Support and Troubleshooting
    Progent's Online Network Help and Troubleshooting services give you the greatest return for your IT support investment. Sophisticated online access technology and skilled service technicians and consultants together allow Progent to fix most IT problems without wasting time and money by going to your location. Progent is a pioneer in delivering online IT support and has built a large virtual team of support personnel who have delivered quick and affordable solutions to thousands of small businesses in every state in the U.S.

  • In-person Technical Support
    Progent's network consulting specialists have delivered effective on-site technical help to companies in the San Francisco Bay Area for over 18 years. The experience of Progent's Microsoft and Cisco-certified technical support staff can assist you to resolve tough infrastructure, messaging, or security problems that call for the experience and technical breadth of a seasoned service organization. Progent offers in-person service in Northern California and in key cities across the United States

  • Contact Center Outsourcing
    Progent's Help Desk Support Services are designed for companies who have to operate within a modest IT budget yet who require fast contact with a Help Desk Call Center with efficient phone support and full escalation capability. Key features include call center phone service for desktop help and network troubleshooting, secure online access to allow Progent's technical experts to observe exactly what your customers see in order to fix problems rapidly, and expert prioritization and problem escalation.

If you are trying to find consultants to help you to integrate legacy Linux, Sun Solaris, or UNIX systems with your Microsoft Windows network, telephone Progent at 800-993-9400 or visit Contact Progent.

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