If your company information system is based mostly on MS Windows products but still relies on important legacy programs based on UNIX or Linux, Progent can assist you to integrate your servers into a unified information system that allows all your OS platforms to work together for simpler administration, transparent connectivity, superior availability, improved throughput, and tight protection.

For multi-operating system networks, Progent's configuration, maintenance, and troubleshooting services include:

  • Network Architecture Configuration and Service
    Progent's authorized Microsoft consultants and Cisco support specialists can help you to build a secure network architecture that permits both UNIX/Linux/Solaris and Microsoft Windows users to share information and resources. Progent's Microsoft Active Directory engineers are certified experts in planning, implementing, and maintaining sophisticated Active Directory implementations. Progent provides skill in configuring and troubleshooting Cisco routers, switches, VPN appliances, wireless interfaces, and storage networking products. Progent can also help you to consolidate servers and take full advantage of your investment in high-availability technology by configuring a virtual architecture with advanced software such as Virtual Server.

  • Consulting for Windows Services for UNIX and SUA
    Progent can help you to deploy Microsoft Windows Services for UNIX (SFU) and SUA to achieve cohesion between MS Windows and UNIX/Linux/Solaris networks. Windows Services for UNIX allows integration between Windows 2003 Server and different versions of UNIX including Sun Solaris 10, HP-UX, AIX UNIX from IBM, and SGI/Irix. Windows Services for UNIX enables you to share Windows folders and files across the Network File System (NFS) and features improved authentication in Windows 2003 Server AD networks. Windows SFU includes Microsoft's Interix application and scripting environment, which offers a full set of UNIX tools and shells, support for a single-rooted file architecture, plus a software development kit for migrating application software.

  • Remote Server Monitoring and Management
    Progent's MS System Center Operations Manager support expertise can maximize your information system's reliability, efficiency, and security via automatic network monitoring. Progentís experience with Systems Management Server (SMS) and Remote Installation Services can help your company to automate Windows PC and application setup. Progentís network monitoring specialists can also use a variety of UNIX-based network monitoring tools such as Nagios and MRTG in order to assist you to troubleshoot or optimize your network infrastructure.

  • Remote Network Help and Repair
    Progent's Remote Technical Support and Repair experts give you the greatest leverage for your IT support budget. Sophisticated remote access technology and skilled support specialists and engineers together allow Progent to resolve most IT issues without throwing away time and money by traveling to your site. Progent is a leader in delivering remote IT support and has built a large virtual network of service personnel who have provided fast and affordable solutions to thousands of companies in every state in the U.S.

  • In-person Technical Support
    Progent's technical support specialists have provided effective in-person technical help to companies in the San Francisco Bay Area for over 18 years. The background of Progent's Microsoft-certified technical support staff can help you to solve tough network, email, or security issues that require the experience and engineering breadth of a veteran service organization. Progent offers on-site support in Northern California and in major cities throughout the U.S.

  • Contact Center Services
    Progent's Contact Center Support Services are designed for companies who have to work within a limited information technology budget but who need immediate access to a Help Desk with efficient telephone support and complete escalation support. Important components include call center phone assistance for PC support and network troubleshooting, safe remote access to allow Progent's technical experts to observe exactly what your clients see in order to resolve issues rapidly, and expert prioritization and problem escalation.

If you are trying to find engineers to assist you to incorporate legacy Linux, Solaris, or UNIX systems with your MS Windows network, call Progent at 800-993-9400 or see Contact Progent.

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