If your company information system is based primarily on Windows products but still depends on important business programs based on UNIX, Linux, or Solaris, Progent can help you to incorporate your technology mix into a unified information system that allows all your operating systems to coexist for easy administration, seamless connectivity, superior dependability, enhanced performance, and solid protection.

For mixed-operating system networks, Progent's configuration, maintenance, and troubleshooting consulting include:

  • Network Infrastructure Configuration and Support
    Progent's authorized Microsoft engineers and Cisco-certified CCIE support specialists can help you to configure a secure network architecture that permits both UNIX/Linux/Solaris and Microsoft Windows clients to access data and services. Progent's Microsoft Active Directory engineers are accredited experts in designing, installing, and troubleshooting sophisticated Active Directory implementations. Progent provides skill in configuring and maintaining Cisco hubs, firewalls, VPN appliances, wireless interfaces, and storage networking products. Progent can also show you how to consolidate physical servers and take full advantage of your existing high-availability technology by implementing a virtual infrastructure with advanced software such as Virtual Server.

  • Consulting for Windows Services for UNIX (SFU) and Subsystem for UNIX-based Applications (SUA)
    Progent can show you how to deploy Windows SFU and Subsystem for UNIX-based Applications (SUA) to achieve cohesion between MS Windows and UNIX/Linux/Solaris environments. SFU allows integration between Windows Server 2003 and different versions of UNIX such as Solaris 10, Hewlett Packard HP-UX, AIX UNIX from IBM, and RedHat. SFU enables you to share MS Windows folders and files via the Network File System (NFS) and offers enhanced authentication in native Microsoft Windows 2003 Server AD networks. Windows Services for UNIX comes with the POSIX-compliant Interix subsystem, which delivers a full library of UNIX tools and shells, compatibility with a single-rooted file system, plus a software development kit for migrating application software.

  • Remote Server Monitoring and Management
    Progent's MS Operations Manager 2007 support expertise can enhance your network’s reliability, throughput, and security via proactive network monitoring. Progent’s experience with Microsoft SMS and Remote Installation Services can enable you to automate Windows PC and application installation. Progent’s network monitoring consultants can also utilize a variety of UNIX-based system monitoring tools such as Nagios and MRTG to help you to troubleshoot or optimize your network infrastructure.

  • Remote Network Support and Troubleshooting
    Progent's Online Network Help and Troubleshooting services give you the greatest return for your IT service investment. Sophisticated online connectivity tools and experienced service technicians and engineers together allow Progent to fix the majority of IT issues without wasting time and expense by traveling to your location. Progent is a leader in delivering online computer help and has built an extensive virtual network of service personnel who have delivered fast and low-cost solutions to thousands of companies in all states in the U.S.

  • In-person Technical Support
    Progent's technical support specialists have provided effective on-site network help to companies in the San Francisco Bay Area for over 18 years. The experience of Progent's Microsoft and Cisco-certified technical service personnel can assist you to resolve tough network, email, or security issues that call for the skills and technical depth of a seasoned support firm. Progent can provide on-site service in Northern California and in major cities across the country.

  • Contact Center Outsourcing
    Progent's Contact Center Outsourcing Services are designed for businesses who must work within a limited information technology budget yet who need fast access to a Help Desk with expert phone support and complete escalation support. Key features include help desk phone assistance for PC support and network repair, secure remote access to allow Progent's technical experts to see precisely what your clients see in order to fix problems quickly, and intelligent prioritization and problem escalation.

If your business is looking for consultants to assist you to integrate key Linux, Solaris, or UNIX-based computers with your Microsoft Windows environment, phone Progent at 800-993-9400 or go to Contact Progent.

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