If your company network is built primarily on Microsoft Windows products but still relies on important legacy programs running on UNIX or Linux, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to work together for simpler administration, seamless connectivity, high availability, improved throughput, and tight security.

For mixed-platform environments, Progent's configuration, support, and troubleshooting services include:

  • Network Architecture Configuration and Support
    Progent's certified Microsoft-certified engineers and Cisco-certified CCIE consulting specialists can show you how to configure a secure network architecture that allows both UNIX/Linux/Solaris and Microsoft Windows users to access data and services. Progent's MS Active Directory engineers are accredited professionals in designing, implementing, and maintaining complex Active Directory installations. Progent offers skill in configuring and maintaining Cisco hubs, firewalls, VPN devices, wireless interfaces, and storage networking products. Progent can also help you to stop the proliferation of physical servers and take full advantage of your existing high-availability technology by implementing a virtual architecture with advanced software such as VMware.

  • Consulting for Windows Services for UNIX and SUA
    Progent can help you to deploy Microsoft Windows Services for UNIX (SFU) and Subsystem for UNIX-based Applications to achieve cohesion between MS Windows and UNIX networks. Windows Services for UNIX allows integration between Windows 2003 Server and various implementations of UNIX such as Sun Solaris 10 and 9, HP-UX, IBM AIX, and RedHat. Windows SFU allows you to share MS Windows folders via NFS and offers enhanced validation in Microsoft Windows 2003 Server Active Directory environments. Windows Services for UNIX comes with the POSIX-compliant Interix subsystem, which offers a comprehensive set of UNIX tools and shells, compatibility with a single-rooted file system, and a software development kit for porting application software.

  • Remote Network Monitoring and Administration
    Progent's Microsoft Operations Manager support services can maximize your network’s availability, efficiency, and security via proactive server monitoring. Progent’s experience with Systems Management Server (SMS) and Remote Installation Services can enable you to automate Windows PC and program setup. Progent’s network monitoring consultants can also use a variety of UNIX-based network monitoring tools such as Nagios and MRTG in order to help you to repair or enhance your network architecture.

  • Online Network Support and Troubleshooting
    Progent's Remote Network Support and Repair services give you the best return for your IT support budget. Sophisticated remote connectivity technology and skilled support specialists and engineers together allow Progent to fix most IT issues without throwing away time and expense by going to your location. Progent is a leader in providing online computer help and has built an extensive virtual network of support personnel who have provided fast and affordable technical help to thousands of small businesses in every state in the U.S.

  • On-site Technical Support
    Progent's technical consulting experts have delivered effective in-person network help to small businesses in the San Francisco Bay Area for over 18 years. The experience of Progent's Microsoft and Cisco-certified technical support personnel can assist you to resolve tough infrastructure, messaging, or security issues that require the skills and technical depth of a veteran support firm. Progent can provide on-site support in Northern California and in key cities throughout the U.S.

  • Help Desk Call Center Outsourcing
    Progent's Contact Center Support Services are designed for businesses who have to work within a limited information technology budget yet who require fast access to a Help Desk with expert telephone assistance and full escalation support. Important components include help desk phone service for PC help and network troubleshooting, secure online connectivity to allow Progent's technical specialists to observe precisely what your clients experience so they can fix issues rapidly, and expert prioritization and problem escalation.

If you are trying to find consultants to help you to incorporate legacy Linux, Sun Solaris, or UNIX-based computers with your Microsoft Windows network, telephone Progent at 800-993-9400 or see Contact Progent.

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