If your business network is based mainly on MS Windows products but also depends on important legacy programs running on UNIX, Linux, or Solaris, Progent can help you to incorporate your mixed platforms into a cohesive information system that allows all your operating systems to work together for simpler management, transparent connectivity, superior dependability, improved throughput, and solid protection.

For mixed-platform networks, Progent's integration, maintenance, and repair services include:

  • IT Infrastructure Configuration and Service
    Progent's certified Microsoft-certified engineers and Cisco consulting specialists can show you how to configure a secure system infrastructure that permits both UNIX and Microsoft Windows users to access data and resources. Progent's Active Directory consultants are certified professionals in planning, installing, and maintaining complex Active Directory implementations. Progent offers skill in setting up and troubleshooting Cisco hubs, switches, VPN devices, wireless interfaces, and storage networking products. Progent can also help you to consolidate physical servers and take full advantage of your investment in fault-tolerant hardware by implementing a virtual architecture with products such as Virtual Server.

  • Consulting for Windows Services for UNIX and Subsystem for UNIX-based Applications
    Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) and SUA to enable cohesion between MS Windows and UNIX networks. Windows Services for UNIX allows interoperability between Microsoft Windows 2003 Server and different implementations of UNIX such as Solaris 10 and 9, Hewlett Packard HP-UX, IBM AIX Open UNIX, and RedHat. Microsoft Windows Services for UNIX (SFU) allows you to share MS Windows folders and files over the Network File System (NFS) and offers enhanced authentication in Windows Server 2003 AD environments. Windows Services for UNIX includes the POSIX-compliant Interix application and scripting environment, which delivers a full set of UNIX tools and shells, support for a single-rooted file system, and a SDK for migrating application software.

  • Remote Network Monitoring and Management
    Progent's Microsoft Operations Manager 2007 support expertise can maximize your information system's reliability, throughput, and security through proactive server monitoring. Progentís experience with Microsoft Systems Management Server and Microsoft RIS can help your company to standardize Windows desktop and program configuration. Progentís network monitoring consultants can also use a variety of UNIX-powered network monitoring utilities such as Nagios and MRTG to assist you to troubleshoot or optimize your network architecture.

  • Online Network Help and Repair
    Progent's Online Technical Support and Troubleshooting services give you the greatest return for your network service investment. Advanced online access tools and skilled support specialists and engineers combine to allow Progent to resolve the majority of network issues without wasting time and expense by traveling to your site. Progent is a pioneer in providing online computer help and has developed a large virtual network of support experts who have provided quick and low-cost technical help to thousands of companies in every state in the country.

  • On-site Technical Support
    Progent's network support experts have delivered world-class on-site technical help to companies in the Northern California for over 18 years. The experience of Progent's Microsoft and Cisco-certified network service staff can assist you to solve tough infrastructure, email, or security issues that require the skills and technical depth of a veteran support organization. Progent offers in-person support in Northern California and in key cities throughout the United States

  • Help Desk Call Center Services
    Progent's Contact Center Outsourcing Services are intended for businesses who have to work within a modest IT budget yet who need immediate contact with a Call Center with expert phone support and full escalation capability. Important components include call center telephone assistance for PC help and network troubleshooting, secure online access to permit Progent's technical experts to observe precisely what your customers experience in order to resolve problems quickly, and intelligent prioritization and escalation.

If your business is trying to find engineers to help you to incorporate legacy Linux, Sun Solaris, or UNIX-based systems with your Microsoft Windows environment, phone Progent at 800-993-9400 or see Contact Progent.

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