Utah Network Technical Support

If your Utah small business is situated outside of the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby network support choices may be limited in expertise, or not available during an emergency. This results in a network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent’s group of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

Temporary Chief Information Officer Support Services
Progent can provide companies with an IT management expert who can function as a part-time Chief Information Officer. This experienced IT executive can provide strategic direction to help you to integrate appropriate technology to enhance business processes so they match better with your corporate objectives. Your company can develop and implement a well thought out IT plan without incurring the cost of a full-time senior IT executive. Critical services Progent's temporary CIO can perform include growth strategies, planning technology budgets, developing models for Total Cost of Ownership, optimizing workflows, reviewing contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, streamlining data center management, patch tracking, network asset documentation management, and disaster recovery planning.

Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the typical online Cisco router consulting services available from Progent are configuring hostname, DHCP, routing tables, T1, and user accounts; setting up iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing configuration, and line settings; installing current IOS image; validating failover; resolving VPN issues; creating a network diagram and documenting configuration; plus policy and fault tolerance planning.

Best Practices Followed by Seasoned Engineers
Many organizations situated away from areas with plentiful network consultants resort to less qualified or inexperienced local consultants for vital computer network support services. This can result in a network that is unstable or unproductive. Progent’s team of Microsoft and Cisco qualified consultants average more than a decade of real-world industry background, in the front lines of IT support, performing an extensive array of technical tasks for a diverse mix of customers. Consequently, with Progent you get not just expert network engineering knowledge, but an engineer who follows computer industry leading practices in applying that knowledge to resolve actual business network problems successfully and in a repeatable fashion.

MySQL Database Application Programming and Database Administration Consulting
Progent's MySQL application programmers, database architects, and DBAs can provide affordable online DBA or software programming services and can help organizations of any size to configure and manage MySQL in a dependable network environment that offers advanced performance, expandability, and security. Progent also has proven skill helping companies migrate databases from Oracle to MySQL.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to assist businesses of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security compliance, ease of management and uptime for wired and wireless users irrespective of their mobility or computing device. (See Cisco Meraki switches consulting services.)

Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento, California is available for testing mission-critical applications, developing efficient migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.

Eliminate Dependence on an Individual Freelance Consultant
By creating a relationship with a full-service network consulting and support firm like Progent rather than with a freelance consultant, your company is ensured fast availability of experienced professionals when you need them. You do not have to be concerned that sickness, classes, time off, or conflicting priorities with different clients will cause you to be with no support during an emergency.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can assist you to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to show adherence with information assurance standards and government mandates.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting support for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently following best practices.

Planning and Support Services for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of background planning, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to migrate cost-effectively from SCOM 2012 to SCOM 2016.

Planning and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi access point consulting and Cisco wireless controller expertise so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the performance for your wireless LAN while increasing the signal coverage.

Cisco IOS Update Consulting
If your network incorporates Cisco appliances, you could be using an old version of IOS, the control software powering almost every Cisco router and current Cisco switches. Cisco frequently publishes upgrades to IOS to fix bugs, plug security weaknesses, or add functionality. However, upgrading IOS and other Cisco operating systems can be a challenge, depending upon your Cisco appliance and your network infrastructure. For example, there may be limitations of local RAM that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified network engineers offer a wide selection of services related to upgrading Cisco IOS software or any Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run audits of your Cisco software, propose appropriate updates, prepare Cisco devices, copy software images, configure and verify your Cisco software, tune throughput, resolve problems, and teach your IT managers how to utilize any significant new functions.

Progent's Client Testimonials
Progent has provided online or on-premises technical consulting assistance to organizations in every state in the U.S. Many of these customers have expressed their appreciation to Progent via testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what they say concerning the quality of Progent's IT services

MS Dynamics GP Consultants
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and experience to resolve the many technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.

Linux Consulting and Linux/Windows Integration
If your small business network combines Linux technology with Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist peacefully for simpler management, seamless dataflow, fault tolerance, enhanced performance, and integrated security. If you are writing or testing Linux based-software on a network that includes Microsoft-powered servers, workstations, and application software, Progent offers comprehensive network outsourcing that frees you to focus on your area of expertise.

Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or go to Remote Network Support.