For small business networks located within the state of Utah, Progent's Microsoft and Cisco certified consultants can provide phone help and troubleshooting to repair your network systems problems fast and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and repair network problems without the high cost and time delays normally associated with in-person service visits.

If your Utah company is situated beyond the larger urban areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your local network support options may be limited in expertise, or not available during urgent situations. This results in a network environment that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s team of network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to provide affordable network solutions.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consulting experts can show you how to create a disaster recovery strategy to handle a complete system failure. Progent can help you develop a complete disaster recovery plan that incorporates periodic disaster recovery assessments and testing so that after a catastrophic failure takes place, you reduce lost productivity. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability network architecture that addresses reliability issues involving a broad range of infrastructure technologies and processes. Progent's business continuity specialists can assist you to prepare for the broader issues associated with keeping your company running following a catastrophe by addressing not just IT concerns but additional problems like notifying critical staff members, moving into temporary work space, accessing replacement vehicles, hiring substitute employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Exchange Server 2016 Upgrade Consulting
Progent's MS Exchange 2016 consultants can help your business in all phases of your upgrade to Exchange Server 2016 including designing high availability system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

In-depth Experience with Microsoft's Popular Server Platforms
Progent provides in-depth expertise in Microsoft’s leading server systems. Progent can provide Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Microsoft Windows 2008 R2 engineering services, Windows 2003 professional help, Windows 2000 Server expertise, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Exchange Server 2007 consulting services, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 assistance.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a state-of-the-art data center, plus the technical expertise of Progent's Microsoft Gold Certified engineering staff to provide small companies a complete IT outsourcing alternative that enhances network reliability and security, eliminates management overhead, and cuts costs. With Progent's Private Cloud Hosting model, the client retains ownership of the data, the operating systems, and the applications. Since the system is virtualized, it can be transported immediately to a different hardware host without lengthy and chancy reinstallation. With Private Cloud hosting, your network is not kept hostage to a specific hosting provider. Find out about Progent's ProSight family of managed services for small and mid-size organizations.

Remote Consulting for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 is an important step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide an improved environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 engineers can deliver advanced, affordable online consulting to help your company benefit fully from the enhancements built into Windows Server 2008 R2 by providing consulting, troubleshooting, education, administration, network monitoring, and security expertise.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is designed to evaluate your organization's ability either to stop or recover rapidly from a ransomware attack. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup/recovery environment that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Design, Integration and Troubleshooting Services for Microsoft System center 2012 R2
Progent's Microsoft System Center consulting experts have more than 15 years of experience deploying, supporting and troubleshooting the core components that make up System Center and can assist you to plan, install, support, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent also can provide System Center 2016 migration planning and support to assist you to move to the latest version of Microsoft System Center from an earlier release or from a third-party datacenter management solution to deliver the advantages of best-in-class deployment, automation, security, plus datacenter and critical application performance monitoring.

Progent's Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts offer a broad range of affordable online consulting services to help you to maintain your legacy Microsoft Office Word environment or help you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between various versions of Office Word, interfacing Office Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet integration, and online Office Word training customized for individuals or groups.

Wireless IP Phone Integration
Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

Data Backup and Recovery Expertise
Progent's backup engineers can provide support for a wide array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent offers consulting support for leading backup products including Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist, CrashPlan, DoubleTake/Carbonite, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help your company to install, upgrade, or maintain backup systems for a variety of topologies such as local, edge to datacenter, cloud, or hybrid.

Video Conferencing and Telepresence Consulting Services
Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background integrating products from the leading telepresence providers such as Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to plan, configure, expand, or troubleshoot a video conferencing environment that protects your investment and optimizes the business value of your information network. Progent can also provide the expertise of network infrastructure consultants who can help businesses of any size to create and maintain a network that provides the speed, dependability, protection, and expandability required to support your telepresence solution.

One-stop Shopping for Full-spectrum Computer Network Support Services
Progent can be a single source for the majority of IT support needs for small businesses. While concentrated on supporting environments from Microsoft and Cisco, Progent consultants regularly install, integrate, and troubleshoot products from leading hardware and software vendors such as Check Point, WatchGuard, and Symantec. Progent also provides support for Apple Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems virtualization help, and Juniper integration.

Progent's Consulting and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

Contact a Progent Network Support Expert
To learn how to contact a Progent computer support expert for remote or onsite support in , call 1-800-993-9400 or visit Online Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.