For small company computer networks located throughout the state of Utah, Progent's Microsoft qualified engineers can deliver online support and troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support databases to identify and resolve network problems while avoiding the cost and time delays normally associated with onsite technical service visits.

If your Utah company is situated beyond the larger metropolitan areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a broad range of customers. This means you get not only the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to deliver efficient network solutions.

SQL Server 2012 Consulting Services
Progent offers the expertise of certified SQL Server 2012 engineers as well as experienced software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and security professionals to help you to maintain your Microsoft SQL Server 2012 solution and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for urgent network assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for recurring accounts.

Wide and Deep Experience with Office Networks
Progentís team of close to 100 computer network consultants means clients benefit from the leverage of more than a thousand years of cumulative experience and shared information to repair the most troublesome computer problems. Progentís certified network engineers have the experience to find fixes fast and deliver them cost effectively.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the highest class of organizations that work closely with Microsoft, have proven their IT skills, and have verified customer references. Microsoft Gold Partners are required to maintain large staffs of Information Technology professionals who have completed extensive proficiency testing. Microsoft Gold Certified Partners are provided access to exclusive support and training programs from Microsoft and early access to beta software for training and study purposes.

Offsite DPM Backup Service
Remote backup is central to any serious disaster recovery solution. Progentís affordably priced Offsite DPM-based Backup Service combines the advanced capabilities of Microsoft Data Protection Manager with the world-class security features of the QTS (formerly Herakles) Internet Data Center in Sacramento to deliver ongoing, transparent backup for up to 2.5TB of data from one or more of your Windows servers. Progent's managed service package includes all setup, support, and tracking required for a complete offsite backup system.

Unified CM and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, operates as the center of Cisco's collaboration platform. CUCM and Cisco Unified CM Express offer a modern IP-PBX solution by integrating tightly with applications that include Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, creating UCS server failover systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can assist your company to perform comprehensive security evaluations, restore operations quickly from intrusions, configure firewalls, set up safe techniques for off-site and mobile connectivity, install spam protection and email encryption, and craft a corporate-wide security plan built around 24x7 automated monitoring.

Exchange Server 2016 Upgrade Consulting
Progent's certified MS Exchange 2016 Server experts can assist you in all phases of your upgrade to Exchange 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

Desktop Support Services
Progent's desktop support staff can assist you to set up workstations, laptops, or handheld computers individually or assist you to design and execute a mass move to a current version of an operating system or a new release of an important desktop application. Progent's Microsoft-certified desktop consultants can install programs from Microsoft's Office line of end-user software or Microsoft Dynamics financial and CRM programs on your client PCs so they interact efficiently with other Microsoft programs, software from popular vendors, SQL databases, and line-of-business services throughout your network. As an example, Progent can configure Outlook email client on a workstation or laptop to align with both the work profile of the user and the protection policies of your business. Progent can in addition offer on-line and on-site troubleshooting support for workstations.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants offer expert remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small or midsize businesses and campus networks to enterprise data centers and public clouds. Progent can show you how to deploy Cisco's quickly improving switching technology to realize the throughput, scale, resilience, virtualization, security and manageability demanded by your business. For information about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch support. For information about Progent's consulting services for Cisco's Nexus Series of data center switches, see Cisco Nexus switch consulting services. For details about Progent's support for Cisco Meraki switches, see Cisco Meraki switches consulting and troubleshooting services.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the knowledge of network security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for any of the network security services covered within the GIAC certification such as evaluating infrastructure vulnerability, event management and response, intrusion detection, web-based application security and SIEM solutions for compliance with government mandates for reporting security incidents.

PC and Mobile Device Centralized Configuration Management Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager (SCCM 2012) design and deployment and Intune integration help to centralize and streamline the management of your desktops along with your Cloud-connected mobile devices. Progent can assist you to migrate smoothly to Configuration Manager 2016 from an older change management solution or assist you to enhance your current SCCM 2016 ecosystem to accommodate your evolving business needs.

Microsoft Data Protection Manager Consulting Services
Progent's certified System Center Data Protection Manager (SCDPM) consultants can help your company to create a practical disaster recovery plan, implement a cost-effective fault-tolerant IT infrastructure, deploy a SCDPM-powered backup and restore system, thoroughly test your system, educate your administrative personnel or regular consultants how to manage SCDPM, or handle extensive information technology support outsourcing such as off-site housing of Microsoft SCDPM servers in Progent's world-class data center facility.

Mac Consulting
Progent's support professionals for Apple Mac OS X technology can provide Apple Mac users an assortment of services including desktop support, assistance with Apple Mac applications, security and connectivity expertise, incorporation with Windows environments, and custom training. For small business systems based solely on Apple Mac OS X or for environments utilizing a combination of Macintosh, Linux, and Windows powered servers and workstations, Progent has the background and depth to handle the complexity of designing, configuring and maintaining a network system that is reliable, secure, efficient, and aligned with your business goals.

Get in Touch with a Progent Computer Support Expert
To see how to get in touch with a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Remote Computer Support.














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