For small business computer networks located in the state of Utah, Progent's Microsoft and Cisco qualified professionals can deliver remote phone support and remote troubleshooting to solve your network systems problems quickly and affordably. Progent has acquired world-class expertise, software utilities, and support knowledge bases to identify and resolve IT problems while avoiding the high cost and delays normally associated with in-person technical service visits.

If your Utah company is situated outside of the larger urban areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby computer support options may be limited in skills, or unavailable during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Full Array of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform comprehensive security audits, recover quickly from attacks, set up firewalls, configure secure techniques for off-site and mobile access, deploy spam protection and email encryption, and develop a corporate-wide security plan built around round-the-clock automated network monitoring.

Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the popular remote Cisco router consulting services available from Progent's certified Cisco experts include configuring domain name, DHCP, routing tables, logging, and user accounts; configuring HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering; installing current IOS image; validating router failover; fixing VPN tunnel and routing problems; creating a network diagram and documenting router setup; plus security and redundancy strategy.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service offers advanced virtual server technology, a world-class datacenter facility, plus the support experience of Progent's Microsoft Gold Certified consulting staff to give small businesses a complete network outsourcing alternative that improves network dependability and security, reduces administrative hassle, and lowers expenses. Under Progent's Private Cloud Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be transported immediately to a different hardware environment without lengthy and chancy reinstallation. With Private Cloud hosting, you are not kept captive to a specific hosting provider.

Business Intelligence Reporting Consulting and Development
Progentís business information reporting consultants can provide remote and on premises consulting to help your organization with any aspect of BI reporting from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence solution. Progent's BI consultants can assist you to maintain your existing BI system, help you to upgrade reports and databases from a discontinued reporting product to a modern solution, and provide custom online mentoring tailored to your individual needs. Progentís management reporting and analytics professionals offer experience in all popular business intelligence reporting platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progentís elite team of Cisco certified CCIE consultants have been awarded a designation reserved for the most capable specialists for designing, configuring, installing, and debugging a wide range of Cisco network and interconnectivity solutions. There are only about 7,000 certified CCIEs around the world, and achieving certification requires extensive proof of competency through written exams and hands-on testing to ensure that CCIEís can apply knowledge to practical situations. CCIEís have a fundamental understanding of core networking technologies and protocols that allow for quickly developing multi-vendor solutions.

Project Server Integration and Training
Progent's certified Microsoft Project Server consultants can provide comprehensive online and onsite support services for Microsoft Project Server as well as for Microsoft platforms that work closely with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 management,Office Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile workers so they can utilize Microsoft Project Server to collaborate securely and efficiently. Progent's security consultants can help your IT team to plan and police security workflows that protect sensitive project data without disrupting the efficient exchange of authorized information.

Citrix Virtual Desktop Support Services
Desktop and application virtualization platforms from Citrix allow fast provisioning of new desktops, rapid deployment of current applications and updates, simplified image control, immediate recovery from client PC failure or loss, lower capital investment in and extended useful life for client PCs, predictable high performance, centralized control of security policies, and the ability to prevent critical business data from being taken from the data center. Progent's Citrix XenDesktop consultants and Citrix XenApp experts can assist your IT staff to assess, test, install, administer, and support Citrix virtual Windows desktop products and can assist you manage and support other virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

Cisco Voice over IP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.

MySQL Database Application Development and Database Administration Support
Progent's MySQL database management consultants can provide a range of economical services to help companies to enhance the business value of MySQL technology. Expertise offered by Progent for MySQL cover DBA services, software development, and MySQL migration assistance.

Upgrade Support for Skype for Business
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite consulting services for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.

Video Conferencing Consulting Services
Progent can provide the support of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a video conferencing environment that preserves your investment and maximizes the business value of your information network. Progent can also provide the expertise of infrastructure consultants able to help companies of all sizes to create and maintain a communications network that provides the speed, reliability, security, and scalability required to accommodate your telepresence solution.

Progent's Consulting Support for Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing model that includes both local and cloud-hosted resources. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can assist you to assess the possible productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management support so you can design and execute an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure planning and integration support.) Progent can also provide ongoing consulting, technical support, and customized training.

Azure cloud Integration Consulting Services
Progent's Microsoft Azure integration experts can assist you with any phase of Microsoft Azure migration including needs analysis, prerequisites assessment, solution design, pre-production testing, deployment, automated management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can securely access to Azure services, and Progent's Microsoft Gold-certified consulting experts can assist you set up key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure-based resources.

Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class colocation centers in the San Francisco Bay Area and major cities across the U.S., and Progent's colocation consulting team can improve your network's fault tolerance and performance by helping you select a remote data center facility that meets the specific needs of your company including geographic location, size, connectivity, budget, and extra additional features and services. Progentís colocation center support services are intended for businesses with equipment located at colocation hosting sites and requiring timely in-person assistance at the colo site plus remote help from Microsoft and Cisco certified professionals. Progent offers a selection of colocation center support services including network topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, design and deployment of non-stop systems, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have wide-ranging backgrounds in the implementation and maintenance of wireless information technology and can assist you to plan, deploy, administer and repair wireless ecosystems that are secure, robust, expandable, easy to manage and operate, able to support your critical applications, and transparently integrated into hybrid cloud environments. Remote and onsite expertise offered by Progent cover a variety of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Cisco ASA and PIX Firewall and Firepower Services Support
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-qualified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, configure, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Computer Support Expert
To see how to contact a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Network Support.

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