Utah Network Technical Support

If your Utah small business is situated outside of the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby network support choices may be limited in expertise, or not available during an emergency. This results in a network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent’s group of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

ProSight Data Protection Services Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Find out more about the entire ProSight portfolio of low-cost managed services for small and mid-size businesses.

Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of remote services to assist your organization to plan, develop, test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to move your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers on-demand support to clients who need a fast fix to a stubborn problem related to Excel and Progent also offers full project management support for migrating or developing line-of-business applications based on Office Excel. Progent's affordable webinar training for Excel can be custom tailored to address the special requirements of individual users or teams.

Best Practices Followed by Seasoned Consultants
Many companies located far from areas with ample expert engineers utilize poorly trained or inexperienced local resources for vital computer network support. This can result in a system that is unstable or inefficient. Progent’s team of Microsoft and Cisco qualified engineers average more than ten years of real-world industry background, in the front lines of network support, providing a wide array of technical services for a broad selection of clients. Consequently, with Progent you get not only expert computer network knowledge, but a consultant who follows computer industry leading practices in applying that knowledge to solve real-world information system issues successfully and in a consistent fashion.

Advanced Project Management Consultants
For enterprise project management support, Progent can provide access to veteran information technology experts with years of experience as IT project managers for application development, information systems implementation, and process re-engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer world-class management skills to assist enterprise customers to follow best practices to make sure major projects are completed on schedule and within budget.

Amazon AWS Migration Consulting
Progent's Amazon AWS planning and integration experts can provide cost-effective remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting or Progent can deliver comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.

Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your company to migrate from an older release of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM environment so you realize maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to design and execute an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of new security features, more affordable VMM storage fabric, and other improvements.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service network consulting and support company like Progent rather than with an individual freelance consultant, your company is ensured timely access to capable experts whenever you require them. You no longer have to be concerned that illness, training, vacations, or conflicting priorities with other customers will cause you to be with no help when you have an emergency.

ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Learn more about Progent's ProSight suite of managed IT services for small and mid-size businesses.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Find out about the complete ProSight family of affordable network management outsourcing services for small and medium-size businesses.

Microsoft SQL Server Software Development
Progent's SQL Server developers can assist your organization to build and support database applications based on the SQL Server database platform. Progent adheres to leading practices to create scalable, manageable SQL Server database applications and is able to team with a client's management to deliver projects in a cost effective and cost-effective way. Progent for can assist you to create Microsoft SQL Server solutions by providing a wide array of consulting services including specification of features and scope, logical and physical modeling, data integrity, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, synchronization mechanisms, security, and disaster recovery/business continuity planning.

Video Conferencing and Telepresence Consulting Support
Progent offers the services of a certified video conferencing engineer with expertise integrating products from the major telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a video conferencing environment that protects your investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure engineers able to assist companies of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, security, and scalability you need to accommodate your telepresence environment.

Consulting and Troubleshooting Services for SCOM 2012
Progent's Microsoft-certified SCOM 2012 consultants have more than a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and tune System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist you to migrate smoothly from SCOM 2012 to SCOM 2016.

Complete Reporting of Services Delivered
Progent produces complete and detailed documentation of all support work to ensure clients don’t ever feel like a hostage to their IT service provider. Progent sends e-mail documentation of services immediately after completion of each support task, and also sends a printed copy along with monthly invoices. Complete network support reporting makes it less risky for clients to transfer to a different support provider or assume more support responsibilities internally. Complete service documentation also give IT managers the visibility needed to assess the quality of maintenance services and develop better informed IT expense projections.

Get in Touch with a Progent Network Consultant
To find out how to access a Progent network support expert for remote or onsite support in , phone 1-800-993-9400 or go to Online Network Support.