For small office computer networks located throughout the state of Utah, Progent's Microsoft and Cisco authorized engineers can provide remote phone support and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and time delays associated with onsite service dispatches.

If your Utah small business is located outside of the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your local network systems support choices may be limited in technical expertise, or not available during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.

The Progent Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento has a variety of advanced computers and network infrastructure intended to be used remotely or on premises to accommodate system testing, evaluations, performance testing, troubleshooting, business continuity simulation, education, and other reasons to help Progent's clients succeed with large-scale IT initiatives.

Juniper Networks Consulting Services
Progent's Juniper-authorized network engineers can help your company to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to current releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN devices, routers, and high-performance switches. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a mix of Juniper's OS platforms.

In-depth Expertise in Microsoft's Popular Server Platforms
Progent provides in-depth experience with Microsoft’s leading server systems. Progent offers Windows Server 2016 hybrid solutions, Windows Server 2012 R2 consulting and support, Windows 2008 R2 engineering services, Microsoft Windows 2003 design services, Windows 2000 engineering services, Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 management, Exchange Server 2007 consulting services, SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 integration and application development.

Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to migrate from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment to make sure you get the highest possible business value. Progent can also provide SCVMM 2016 migration consulting to help your organization to design and carry out an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to take advantage of new assurance features, more affordable VMM storage options, and other enhancements.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given only to the highest class of companies that operate closely with Microsoft, have been tested for technical expertise, and have verified client references. Gold Partners are required to maintain large staffs of Information Technology professionals who have completed comprehensive certification testing. Microsoft Gold Certified Partners are given access to special support and training opportunities from Microsoft and early access to beta software for training and study purposes.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consulting team offer world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver high uptime, fault tolerance, and application mobility.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments efficiently following leading practices.

ProSight IT Asset Management for Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight portfolio of managed services for small businesses.

ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data. Learn more about Progent's complete ProSight series of affordable outsourced network management services for small and mid-size businesses.

MS SQL Server Application Programming
Progent's certified SQL Server developers can assist with the entire lifecycle of building and maintaining SQL Server-powered database applications. Progent adheres to industry best practices using Microsoft's .NET architecture to develop extensible, manageable custom applications and to complete software development projects on time and within your budget. Development support offered by Progent for Microsoft SQL Server environments includes functional specs, database modeling, ETL development, data migration, T-SQL programming, software configuration, capacity planning, tuning, backup and restoration, clustering, synchronization, security, and fault tolerance.

Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, configuration, administration, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. In case you are already running SQL Server 2014, Progent can help your company to perform an efficient migration to Microsoft SQL Server 2016.

System Center Data Protection Manager (SCDPM) Support
System Center 2016 Data Protection Manager provides small and medium-size businesses automatic backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs running on Windows Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft certified SCDPM 2016 consultants can help you to plan, deploy, administer, and repair a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to resolve challenging issues or deliver end-to-end project management or co-management services to make sure you complete your SCDPM 2016 deployment on time and within your budget.

Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft certified Microsoft SCOM 2012 consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager expertise to help your organization to upgrade cost-effectively from SCOM 2012 to SCOM 2016.

Office Access Software Development
Progent's Office Access consulting experts can provide economical remote consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced support for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar classes for Access development and DBA services.

System Center 2016 Consulting Services
System Center 2016 delivers important enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; unified management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of System Center 2016, expand or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

Migration Support for Microsoft Skype for Business Server
Progent's Skype for Business experts can provide remote and on-premises consulting services for companies of all sizes to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC. Progent's certified information security experts can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

Contact a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Network Support.














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