Utah UNIX, Linux, Sun Solaris, Mac OS X Support Services Immediate Online Phone Contact with a UNIX Troubleshooter
If your company information network is in Utah you can depend on quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve emergency issues that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified support professionals available by phone of any nationwide service firm in the U.S. The cost is reasonable, billing is per minute, sign-up is fast, and support is unbeatable.
If your Utah network is based far from major urban neighborhoods like Salt Lake City, West Valley City, Provo, Sandy, or Orem, contact with UNIX or Cisco CCIE engineers could be problematic when there's a network crash. This can cause a loss of revenue for your business, angry clients, idle employees, and defocused executives. By calling Progent's online services, you have access to a qualified engineer who can deliver help whenever you have to have it to get your information system operating.
Because Progent charges for phone support per minute, your company owes exclusively for services received. Progent imposes no service activation fee. Many online consulting companies apply substantial minimum time requirements or bill for each fifteen minutes or more. Progent's small granularity and simple billing model do away with large invoices for quick fixes.
If your Utah company needs immediate phone-based assistance, learn how to get in touch with Progent's UNIX/Linux, Solaris, Apple Mac, or CCIE engineers by visiting Progent's urgent remote support, phoning 1-800-993-9400, or e-mailing information@progent.com.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned team of remote support professionals possesses a rich array of in-depth computer skills. This enables Progent's remote technical support experts to deal successfully with the most challenging technical problems more quickly than is possible with typical third-party service organizations or with the in-house IT staff usually found in small or mid-size companies. Progent has delivered phone-based services to clients in every state in the country and has developed the technology and skills to fix technical issues efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies.
Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE support experts have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of high-level Cisco Systems credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Professional.
To assist businesses that maintain environments based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote service group offers the assistance of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers online contact with professionals who have earned a variety of security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, when called for, to specialists with sufficient competence to deal with unusually intractable problems. This speeds up resolutions of serious problems, prevents system unavailability, and reduces technical support bills.
For organizations throughout Utah, Progent enables virtually instant access to an online UNIX, Linux, Sun Solaris, Apple Mac consultant for critical assistance to fix technical problems that are affecting productivity and are outside the scope of your in-house computer support group. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified consultants can interface with your network by means of the latest remote support utilities in order to deliver fast and efficient evaluation and remediation of critical IT issues.
Services Progent's Online Consulting Experts Can Provide Your Utah Company
Progent's online professionals are qualified to provide advanced support for a comprehensive array of UNIX/Linux, Cisco, and Microsoft Windows products and technologies including:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based computer support team can help Utah small businesses to maintain a comprehensive array of computer products and technologies that include network architecture, email support, security expertise for networks and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Mac OS X systems, VMware technologies for server consolidation and centralized management, and migration from orphaned applications to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this prestigious certification by passing thorough examinations administered by Cisco Systems. Usually CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and so their services are not conveniently available to smaller companies.
Progent is among the rare computer support providers that makes sure that Cisco CCIEs are accessible to assist small and mid-size businesses. In addition, Progent can provide quick communication with a CCIE by telephone so that you can receive immediate support for complex network issues that are hurting your productivity but are outside the comfort zone of your usual network maintenance group. Progent's CCIE engineers can tie into your environment via the latest remote troubleshooting tools in order to execute quick and affordable analysis and resolution of serious network problems.
Gold Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-authorized experts can provide online computer troubleshooting and consulting help for all Microsoft server and office productivity solutions. Authorized as a Microsoft Gold Certified Partner, Progent can provide your company the expertise of support professionals who can show you how to deploy, support and administer every Microsoft Windows Server including Windows 2003 Server, Microsoft SQL Server 2005, ISA Server, Biztalk Server, Microsoft Commerce Server, Microsoft Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Microsoft Application Center, SharePoint Server, Virtual Server, Microsoft Project Server, and Microsoft Operations Manager 2007 and 2005. For more information concerning Progent's expertise in Microsoft servers, visit Microsoft Servers Engineering Support.
CISM and ISSAP Certified Network Security Experts
Progent offers you access to qualified CISM, CISA and CISSP security consultants who can deliver a range of security services to enhance the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac network against assaults or help your business to recover promptly from a breach. Security services available from Progent include: in depth security analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Hydra; quick recovery from virus and worm attacks; setting up firewalls; designing secure architectures for off-site and mobile access; protecting your messaging system from spam and directory harvest attacks; and setting up round-the-clock network monitoring. To learn more about Progent's security services for small businesses, refer to Progent's Professional Support for System Security.
Business Applications Support: Training, Custom Programming, Integration
Progent's Mac experts can support the creative facets of Mac environments by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Progent's Application Experts Team can supply professional engineering expertise and training in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft business applications including CRM, MS Project, Office Word, and MS Office Excel. To learn more about Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Call Center Outsourcing
Progent offers a variety of service offerings for Help Desk services that include UNIX, Linux, Solaris, Apple Mac OS X, Cisco Systems and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for smaller businesses who require the timely availability of a professional Call Center with effective phone support and the technical depth to escalate problems, but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center resources. Progent can operate as a primary Call Center for your business, serve as an escalation resource for tough network problems, or be available in overflow instances when your other resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or programming Help Desk Call Center application software to meet the special needs of your company, or providing temporary personnel to operate online in conjunction with your in-house Call Center group to handle high-demand scenarios like system upgrades.
Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft professionals are ready to provide your clients easy access to a reliable support resource with years of experience in phone help and online repair service for small business networks. Progent's concentration is on giving the Help Desk a respected reputation as a key driver of company success, and Progent's aim is to fix rather than simply document problems. To find out more information on Progent's Help Desk service and outsourcing, refer to Progent's Call Center Support.
Progent's Remote Technical Support Tools
Progent has deployed a set of optimized tools, evolved over more than a decade of field experience, dedicated to enabling the most advanced quality of efficiency for delivering remote engineering help and troubleshooting for small business information systems. Progent offers safe VPN support for gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN online connectivity permits the engineers of Progent's Technical Response Center to connect to your environment remotely without compromising network security.
Progent's powerful service database software includes comprehensive documentation for all support delivered to Progent's clients. Each active Progent team engineer has access to the specifics of support rendered to each client by any staff member. This history of trouble tickets and fixes is organized as a conveniently retrievable proprietary knowledge base that enables Progent's remote technical engineers to share their experiences with the whole team to make sure that the efficiency of Progent's support services grows daily. Progent's partnerships with key vendors including Cisco Systems and Microsoft permit access to additional extensive support databases and to vendors' internal engineering staff that enable Progent's online consulting experts to come up with the optimal solutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Expert Now
To find out how to contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for emergency remote engineering assistance in Utah, call 1-800-993-9400 or visit Expert Online Computer Help.
Email Guard from Postini offers constantly upgraded spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and antivirus aggregation offering. Progent’s expert e-mail security consultants can help you develop an email protection strategy that features antispam and virus defense technologies and policies.
Progent's Linux consulting experts offer small companies and software developers support for administering and supporting Linux systems that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience offers you a convenient single source to show you how to build and manage a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat, SUSE Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Great Plains reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent is a Microsoft Gold Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Gold Certified Partners are the most successful Microsoft Business Partners who receive the top client satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the level of Microsoft Gold Partner pays dividends to Progent's clients by enabling Progent to provide your business better solutions for your information system.
Cisco offers a full array of routers including appliances built to provide the security, performance, and reliability features demanded by small and medium-sized businesses. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, such as the Cisco Small Business 100, the Cisco 800 Series Routers, Cisco 2800 and 7200 Integrated Services Routers, plus older 2500 and 2700 Series Routers.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant network architecture that addresses availability issues covering a wide range of infrastructure technologies and procedures.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to meet your unique company requirements. Progent’s Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with CRM programs.
Progent's Microsoft and Cisco qualified network consultants can provide a wide array of knowledge covering the core computer technologies needed by small business networks. Progent's baseline services include network integration, Microsoft Exchange consulting, data security expertise, and Help Desk outsourcing. Progent's Application Experts Team can supply in-depth consulting expertise in special application areas such as ERP, MRP, accounting system customization, Customer Relationship Management, Microsoft CRM, Microsoft Project, Word, and Microsoft Excel. Progent can also supply small organizations with part-time Chief Information Officer services.
Cisco's Unified Wireless Network infrastructure offers cost-effective wireless solutions for productive mobility. Cisco's technology enables the identical level of security, scalability, and manageability for wireless networks that businesses expect in their tethered infrastructure. This includes integrated enterprise-class protection that detects, blocks, and adapts in response to familiar and new security attacks. This includes integrated mobility features such as voice services, position services, visitor access, and enhanced security. Cisco products have the versatility and expandability to handle the requirements of IT systems of all sizes, from small businesses to large-scale enterprises, within WLAN campus deployments or local offices. Cisco's Unified Wireless Network architecture allows organizations to take advantage of the RF environment to optimize operations and enhance efficiency through a mobile workforce. Cisco's wireless product families reduce overall operational expenses and simplifies LAN deployment, operations, and administration. Wireless devices that Progent provides expertise for include the Cisco Aironet 1240AG Series access points, Cisco Aironet 1500 mesh access points, Cisco Aironet 1400 Series bridges, Cisco's WLCM Routers, and Cisco's 2106 Series Wireless Network Controller.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling increased efficiency by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server can protect corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-qualified Internet Security and Acceleration Server experts can help you design, install, configure, and maintain Internet Security and Acceleration Server 2006 on your system so your company achieves a highly functional and affordable combination of protection, convenience, and performance.
