If your business information network is in the state of Utah you can have fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with critical issues that threaten your computer network. Progent maintains one of the largest teams of UNIX and CCIE-certified consultants accessible online of any nationwide service organization in the country. Rates are affordable, billing is per minute, sign-up is quick, and service is unbeatable.

In case your Utah small business is situated some distance from larger metropolitan areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, contact with UNIX or CCIE-certified experts could be limited when there's a network crash. This can result in lost income for your business, upset customers, idle employees, and defocused executives. By calling Progent's remote support, you have access to a qualified consultant who can deliver assistance whenever you have to have it to get your information system operating.

Because Progent charges for online support by the minute, your business is invoiced only for services delivered. Progent asks for no service activation surcharge. Some online support companies have substantial minimum fees or bill for every fifteen minutes or longer. Progent's fine granularity and straightforward pricing policy do away with large invoices for fast solutions.

If your Utah business needs technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's seasoned team of remote consulting engineers possesses a broad array of in-depth information technology knowledge. This allows Progent's remote service experts to deal successfully with the most complex technical problems faster than is possible with ordinary independent support firms or with the in-house support staff commonly found in small or mid-size companies. Progent has refined the tools and skills to fix problems efficiently in a wide variety of computer environments that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

In order to assist companies who maintain networks based on a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's remote support team offers the assistance of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers online contact with engineers who hold the industry's top security certifications including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's group approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to deal with unusually intractable support calls. This speeds up resolutions of emergency network problems, prevents network disruption, and minimizes technical support invoices.

For organizations throughout Utah, Progent enables virtually instant online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for urgent assistance to troubleshoot technical problems that are impacting your business and are outside the experience of your ordinary IT maintenance group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-certified engineers can connect to your network using state-of-the-art remote troubleshooting tools in order to deliver quick and affordable analysis and repair of critical network issues.

Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Utah Business
Progent network engineers are qualified to offer expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:

Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support staff can assist Utah small businesses to maintain a comprehensive assortment of information products and technologies such as network infrastructure, messaging solutions, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for processor economization and centralized administration, and migration from out-of-date applications to modern solutions powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's service experts offer remote troubleshooting for computers powered by popular versions of the UNIX OS such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who are awarded this prestigious credential by passing thorough testing supervised by Cisco. In most cases CCIEs work for large enterprises or national Internet service providers, and consequently their expertise is not readily available to the general public.

Progent is among the only computer consulting organizations that ensures that Cisco CCIEs stay accessible to assist small and mid-size companies. Also, Progent facilitates quick communication with a CCIE by phone so that you can get immediate assistance for complex system problems that are impacting your business but are outside the comfort zone of your usual IT maintenance group. Progent's CCIE consultants can connect to your network by means of sophisticated on-line troubleshooting tools to provide fast and economical diagnosis and resolution of urgent system anomalies.

CCIE and CCNP qualified engineers from Progent can help you to architect, configure, and service a converged information system that can streamline business processes, lower expenses, and speed the path to profitability. By offering Cisco broadband routers experience with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can significantly improve the strategic value of your integrated network in Utah. To find out more on Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Services.

Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-certified remote support engineers can deliver computer system repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help you with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint 2013 development, Microsoft Lync integration and Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Security Specialists
Progent provides you the services of accredited CISM and ISSAP security engineers who offer a range of system protection solutions to improve the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help your business to recover promptly from an assault. Security solutions available from Progent include: extensive security audits using technologies such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Nikto; rapid recuperation from malicious attacks; configuring firewalls; planning secure techniques for remote and mobile connectivity; securing your messaging system from spam and directory harvest attacks; and offering round-the-clock network monitoring. To find out more information concerning Progent's security services for small and midsize businesses, visit Progent's Consulting Expertise for System Security.

Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers professional consulting expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for familiar Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Office Word, and MS Office Excel. For more information concerning Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Support Alternatives
Progent provides three support programs for Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your clients easy access to a dependable support resource with extensive experience in telephone-based support and remote access troubleshooting for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a positive reputation as a significant driver of business success, and Progent's charter is to resolve and not just document problems. To learn additional information about Progent's Help Desk Call Center support and outsourcing, visit Progent's Call Center Services.

Progent's Remote Technical Support Tools
Progent's sophisticated customer support reporting application includes extensive records for all support delivered to Progent's customers. Every authorized Progent staff engineer has the benefit of the history of support provided to every customer by any team member. This archive of trouble tickets and fixes is structured as a readily retrievable proprietary database that enables Progent's remote support experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' in-house engineering staff that enable Progent's online consulting experts to arrive at the best resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Expert Now
To learn how you can ask a UNIX/Linux engineer or a Cisco certified CCIE for emergency phone-based engineering help in Utah, phone 1-800-993-9400 or visit Expert Remote Network Help.

© 2002- 2018 Progent Corporation. All rights reserved.