Progent's pricing model is to charge for remote support and on-site help per minute. Consequently, you are billed exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum charge and asks no retainer for support services provided during regular working hours. Many service firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for quick solutions so you won't be tempted to allow less critical problems to stay unaddressed.


Additional Topics of Interest

Technology Consulting for Solaris
Solaris Network Security Auditor Milpitas, CA

If your company runs a Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-qualified consultants can help your whole organization in a wide range of security areas including security administration practices, security design and models, connection control products and techniques, applications development security, operations security, physical security, telecommunications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the fundamental skills and international standards of performance that information security professionals are expected to possess. These accreditations offer IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and engineering services.

Microsoft Desktop Apps Instruction Security Consulting Companies
Online Microsoft Project Training Engineers in Bay Area

Progent provides customized online training for a range of desktop applications and environments such as Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the benefits of conventional physical classroom seminars, such as immediate communication between clients and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of multiple students. Available to single students or classes of all sizes, Progent's virtual training permits the trainer to conduct the seminar from a remote facility while the students can be spread across an office or all over the country. Live online training utilizes powerful learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and personalized to specific subjects or extended in time and broader in coverage.

CISA Security Audit Network Security Auditor
CISA Security Audit Network Security Evaluation in Tacoma

The CISA accreditation is a prestigious achievement that signifies mastery in network security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-certified security audit engineer trained to assist companies in the areas of information systems audit process, IT governance, systems and architecture lifecycle, information technology support, protection of data resources, and business continuity preparedness.

Specialist for Exchange 2007 Edge Server
Wichita, Kansas Online Troubleshooting

Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

Nexus 5600 Switch Support Services
Remote Consulting for Nexus Switch Fabric Extender Anchorage

Cisco Nexus series switches are designed to provide the performance, scale, dependability, cloud readiness, capacity, data protection and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to help your IT staff to plan an efficient network architecture, set up pilot environments to validate your switching solution, deploy Nexus switches, create and implement appropriate policies, run security and compliance tests, configure advanced monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime features available for Nexus switches. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.

MySQL Programming Companies
Houston, TX MySQL and Windows Specialists

Progent can provide cost-effective remote access to an Oracle MySQL DBA or software developer and can help businesses of any size to integrate and support MySQL in a reliable network environment that offers advanced performance, expandability, and security. Progent also has experience assisting companies migrate applications from Oracle to MySQL.

Cisco Planning Small Business Outsourcing IT
Cisco Switch Technical Support Firm Turlock, CA

Cisco's latest network devices and tools support a new generation of data center architecture that allows continual improvements in server, storage, LAN/WAN infrastructure, and application solutions in a manageable and affordable way. Progent can assist you to select and implement Cisco's connectivity and security technology to build a solid architecture for your data center and streamline your data center functionality in critical areas such as Server and disk utilization, end-to-end security enforcement, server consolidation, regulatory compliance, and disaster recovery.

Citrix Virtual Server Professional
Fresno, California Consultant Services for Citrix

Citrix offers a powerful family of platforms that provide advanced manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix virtualization products and can help you plan, test, implement, troubleshoot, and support Citrix solutions.

Class for Microsoft Word for Mac
Microsoft PowerPoint for Mac Education Paget, Bermuda

For businesses with Apple Macintosh users in Northern California, Progent offers one-on-one education designed for people who want to broaden their understanding of the OS X platform, Macintosh computers, or Mac office productivity applications including Word, Excel, and Entourage for Mac.

CUBE Support and Help
Support and Setup in Des Moines, IA

Cisco Unified Communications Manager, originally branded CallManager, operates as the core of Cisco's collaboration platform. CUCM and Cisco Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to assist organizations of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, designing UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.


















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