Network Support for Small Businesses Value Pricing for IT Support San Francisco Bay Area, California, and Nationwide
Progent's pricing model is to charge for remote support and in-person visits by the minute. Consequently, you owe exclusively for received support. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no initialization charge and asks no retainer. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large bills for fast solutions so you will not be tempted to allow minor problems to fester.
Progent's ISSAP qualified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive experience with network security architecture. ISSAP security experts possess comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.
Progent's consultants offer Macintosh users a variety of services such as desktop support, Apple OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one education. For business environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft certified consultants have the background and depth to deal with the complexity of designing, integrating and supporting a network environment that is available, safe, efficient and aligned with your company's objectives.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to expand with your 1:25 PM 6/28/2006changing business needs. Progent’s Cisco-certified network experts support Cisco’s complete line of hardware and software targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.
Progent’s IT outsourcing packages provide budget-friendly network consulting for mid-size corporations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or building a web-based business solution, outsourcing your IT engineering services can reduce costs and minimize risks, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and highly available network architecture for your critical Windows-based applications such as Office XP, Office 2003, and Microsoft Office 2000.
SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise information and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent provides a selection of network support packages for small companies. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Microsoft's MOM 2005, a state-of-the-art server and system management software platform that monitors the reliability, throughput, and safety of your information system and identifies incipient problems before they can bring down your system. With Progent's economically priced IT support packages, small organizations can select a basic MOM-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
If your company is developing UNIX or Linux software in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic know-how without the constant distraction of managing your company information system. By using smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent offers an affordable alternative for supporting an information network that features high reliability, security, and performance. Progent's UNIX/Linux developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-sitesupport and troubleshooting, proactive network monitoring services, and help desk call center services.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to finish your move quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Progent's CISSP certified security consultants, or Certified Information Systems Security Professionals, are experts who have earned CISSP status as a result of rigorous study and formal testing. CISSP qualification recognizes expertise in an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include Security Administration Procedures, Security Design and Test Systems, Connection Permission Systems, Applications Development Security, Operations Security, Hardware Security, Encryption, Telecommunications, Network Security, and Disaster Recovery Planning.
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
For large businesses, Progent can leverage in-house network support groups by providing world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2003 integration, Systems Management Server (SMS) expertise, and SQL Server consulting. For the nationwide or worldwide businesses with branch offices in the San Francisco Bay Area, Progent can perform as a transparent nearby supplement of corporate IT management. Progent’s enterprise support services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site office environments based on Enterprise Windows. Progent can offer on-site consultants and specialists to help with a campus move or branch move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
