Progent's pricing model is to bill for remote support and on-site visits per minute. Consequently, you are charged only for received services. Progent does not impose a higher rate for after-hours or priority service, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no startup fee and requires no retainer for services delivered during normal working hours. Many support firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for quick repairs so you will not be tempted to allow minor problems to stay unaddressed.


Additional Topics of Interest

Services for Windows Server Essentials and SharePoint
Windows Server Essentials and Office 365 Consultants Hawaii

Microsoft Windows Server Essentials is a value-priced, entry-level operating system that enables small organizations to make the move from the older physical in-house datacenter to the contemporary hybrid computing paradigm that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your network ecosystem. Progent offers comprehensive project management so you can plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting, troubleshooting, and training.

Computer Security Firewall Setup
Wireless Security Security Services in Texas

For small and midsize businesses, network security and compliance can be too complicated to stay ahead of yet too risky to ignore. The largest biggest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's nowhere to run. Progent has made it affordable for smaller businesses to carry out critical security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum billing for online help. This means you have access to a world-class computer consultant to deliver precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security strategy.

Technical Support for Postini
Anti-Spam Consultants in Burlingame

Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard anti-spam and virus protection aggregation offering. Progentís certified e-mail security professionals can show you how to develop an email protection strategy that features antispam and virus protection technologies and policies.

Juniper SRX Firewall Network Consultants
Juniper SRX210 Router Security Services

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Windows 8 Professional
Windows 8.1 Backup and Restore On-site Support

Progent's engineers can provide a range of network consulting services to assist companies of any size to deploy, manage, and support networks that incorporate desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to create testing labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment plans following proven methodologies.

Dynamics GP/Great Plains Features Configuration
Microsoft GP/Great Plains Professional

Progentís Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management solution based, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you are able to license only the capability you currently require, with the option to expand clients and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains Software consulting engineers can help you install, customize and administer Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

Monitoring and Reporting Technical Support
Remote Monitoring and Reporting Integration Support Novato, CA

Progent's Microsoft certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.

WSUS Consult
SUS Engineers

Microsoft WSUS enables information technology administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft SUS deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your system environment.

Exchange 2013 Collaboration Network Engineer
Consultants in Tacoma, WA

Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange 2013.

Microsoft SQL Server Configuration
On-site Technical Support Union City, CA

SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can give your company a critical competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.

Exchange 2013 Collaboration Remote Consulting
Exchange 2013 VoIP Support Services in Milpitas, CA

Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital areas like manageability, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.

Applications Consultants for Microsoft Project Server 2010
Consultant Services for Microsoft Project Server Scheduling

Progent's Microsoft consultants offer in-depth support in deploying, managing and troubleshooting all versions of Microsoft Project Server and can provide a wide range of cost-effective remote consulting services based on industry best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Services offered by Progent include solution planning, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

CRISC Certified Risk Monitoring Onsite Technical Support
Risk Monitoring Network Consulting San Francisco

Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you create a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability network solution that takes into account reliability issues covering a wide array of infrastructure technologies and procedures.


















© 2002- 2017 Progent Corporation. All rights reserved.