For office networks located within the state of Vermont, Progent's Microsoft certified technical team members can provide remote phone support and troubleshooting to repair your computer network issues quickly and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to diagnose and resolve computer network problems without the expense and delays associated with in-person service visits.

If your Vermont business is located beyond the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the task, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide advanced online expertise for business continuity planning, validation, and education to assist your company to respond to potential disasters, minimize downtime for your vital network functions, avoid data loss, and meet examiners' letters and contractual requirements. Progent's business continuity consultants can work closely with your executive and IT administration staff to perform risk and business impact evaluation, define dependencies, specify the resources needed to operate your business, prioritize crucial network functions and specify allowable recovery times, qualify colocation sites, set up safe remote connectivity for key employees, implement emergency notification mechanisms and define duties for staff, document a comprehensive recovery and test plan, and provide training for key people to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery experts can help you to create an affordable disaster recovery solution for hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure cloud.

Microsoft Dynamics NAV Consulting
The most recent version of Microsoft Dynamics NAV ERP includes powerful innovations such as tailored Role Centers, enhanced management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals can provide programming, integration and debugging services to help your company to get the most from MS Dynamics NAV. Progentís consultants can show you how to connect MS Dynamics NAV ERP software to additional systems and applications. In addition, Progent can help your organization to create and utilize data warehouses so you can improve your knowledge of your business, acquire additional customers, expand your sales strategies, and form productive partnerships.

Broad and Deep Knowledge of Office Networking
Progentís team of over 100 computer network experts means customers benefit from the leverage of more than 1,000 years of cumulative background and collective knowledge to fix the most troublesome IT problems. Progentís accredited network consultants have the experience to find fixes quickly and deliver them cost effectively.

Simple Sign-on and Pricing Model
Progent's simplified by-the-minute billing policy requires no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other additional fees that increase service. For remote support from Progent during normal business hours, you pay only for the actual time spent resolving your problem. If it only requires ten minutes to resolve your problem, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when a Progent consultant is actually on-site working on your problems. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you might be charged for our expertís travel time, but never a higher emergency rate. Because Progent has a large pool of consultants located within the entire Northern California service territory, an available expert is usually close by to help. Progent can in addition offer onsite technical support to the majority of zip codes in the U.S. within 24 hours of receiving a support call. Progent's online technical support group has delivered help to small businesses in every state in the U.S (See Progent's customer testimonials.)

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery environment that aligns with your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Data Protection Manager Help
Microsoft System Center 2016 Data Protection Manager provides small to medium-size organizations automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware backup for key workloads such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can help you to plan, deploy, manage, and troubleshoot a multi-site backup/restore solution powered by DPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or provide comprehensive project management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

Microsoft SQL Server Application Programming
Progent's SQL Server application developers can assist you to create and support database applications based on Microsoft's SQL Server RDBMS. Progent adheres to industry best practices to create scalable, easy-to-manage SQL Server database applications and is able to team with a client's management to complete programs in a timely and cost-effective way. Progent for can assist you to create SQL Server applications by offering a wide selection of consulting services including requirements analysis, database modeling, data migration, T-SQL programming, software configuration, storage management, performance tuning, backup and restoration strategies, partitioning, reusable schema, synchronization mechanisms, security, and business continuity.

Progent's Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides quick ROI and enables better business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms such as SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also help you to resolve compatibility issues with various releases of Office and can provide live online Microsoft Office and Office 365 instruction to individuals or teams.

Data Backup and Recovery Consulting Services
Progent's backup consultants can provide support for a broad range of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent can help you with all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers help with Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as an affordable and fully managed service for reliable backup/disaster recovery (BDR).

Expert Wireless Consulting and Support Services
Progent's wireless technology consultants offer broad backgrounds in the integration and maintenance of wireless information technology and can assist your IT team to design, configure, manage and repair wireless solutions that are secure, robust, scalable, easy to manage and operate, able to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises Consulting services available from Progent cover a selection of wireless solutions and include smartphone and tablet management, Wi-Fi network design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless connections.

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2018 Progent Corporation. All rights reserved.