If your company network is in Vermont you can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with the toughest problems that threaten your network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any independent service organization in the United States. Rates are reasonable, charges are per minute, sign-up is fast, and service is world class.

In case your Vermont company is situated far from larger metropolitan neighborhoods like Burlington, Rutland, or Montpelier, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited when you have an urgent situation. This can cause a loss of income for your business, angry customers, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a qualified engineer who can provide assistance whenever you require it to keep your computer network on line.

Since Progent charges for phone support per minute, your company pays just for technical help delivered. Progent requires no initialization charge. Some remote support organizations demand large minimum payments or bill for each quarter hour or more. Progent's fine granularity and straightforward billing model avoid big invoices for fast repairs.

If your Vermont business requires technical assistance for UNIX, Linux, Sun Solaris, Mac or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals possesses a broad array of in-depth information technology knowledge. This allows Progent's online service experts to resolve the most challenging technical problems more quickly than is feasible with typical third-party service organizations or with the internal support resources usually available to small or mid-size businesses. Progent has refined the tools and experience to repair technical issues economically in many different computer environments that feature combinations of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE consultants have earned advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses who operate environments based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online support team makes available the expertise of support specialists with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who hold a variety of security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, when called for, to specialists with relevant background to resolve particularly tough problems. This accelerates remediation of serious network problems, prevents network downtime, and reduces technical support invoices.

For organizations in the state of Vermont, Progent offers virtually instant remote communication with UNIX, Linux, Solaris, Mac consultant for emergency help to troubleshoot network issues that are hurting business productivity but are not within the scope of your local computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-qualified support professionals can analyze your system using advanced remote support tools in order to provide quick and efficient diagnosis and resolution of serious IT problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Vermont Business
Progent's service specialists can deliver expert help for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Remote Expertise for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online network support team can assist Vermont companies with a comprehensive set of IT products and technologies that include network architecture, messaging support, security consulting for networks and business processes, Windows coexistence with UNIX, Linux, Solaris, or Apple Mac OS X platforms, virtual server products for server consolidation and centralized administration, and moving from out-of-date applications to modern solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals can provide remote troubleshooting for systems powered by popular variants of UNIX including: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or mainstream Linux products such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering fast and economical communication with Cisco CCIEs. CCIEs are high-level networking consultants who qualify for this rare certification by passing thorough testing supervised by Cisco. The vast majority of CCIEs are hired by big corporations or national Internet service providers, and consequently their skills are not conveniently accessible to smaller companies.

Progent is one of the only network service providers that ensures that CCIEs are accessible to support small and mid-size companies. In addition, Progent offers convenient contact with a CCIE via telephone so you can receive timely assistance for complex network issues that are disrupting your productivity but are beyond the scope of your local system maintenance group. Progent's CCIE support experts can access your environment via secure remote troubleshooting tools to perform fast and affordable analysis and resolution of critical system trouble.

CCIE certified engineers from Progent can help your company to design, configure, and support an integrated business network that can simplify business processes, reduce costs, and accelerate time to profitability. By combining Cisco broadband routers expertise with Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can dramatically improve the strategic value of your network infrastructure in Vermont. For more information about Progent's expertise in Cisco network appliances, refer to Cisco Technology Engineering Expertise.

Microsoft Gold Partner for Online Technical Support for Windows
Progent's Microsoft-qualified online service professionals can provide computer problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the expertise of support engineers who can assist you with a broad range of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 management, SharePoint 2013 design, Lync Server integration and Microsoft Communications Server upgrade, Microsoft Forefront TMG management and ISA Server 2006 maintenance, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Consultants
Progent provides you access to accredited CISM, CISSP and ISSAP security consultants who offer a variety of system protection solutions to bolster the resistance of your UNIX/Linux, Solaris, or Mac OS X network against assaults or assist your business to recover rapidly from an assault. Security solutions provided Progent include: extensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; rapid recuperation from virus and worm attacks; integrating firewalls; establishing safe techniques for remote and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and setting up continual proactive monitoring. To learn additional information about Progent's security services for small and medium-size businesses, refer to Progent's Consulting Support for Network Security.

Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by providing consulting services and training in graphics, sound, and video. Progent's consultants can provide help in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers in-depth engineering support and education in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, Word, and Microsoft Office Excel. For more information about Progent's expertise, programming, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Support and Outsourcing Alternatives
Progent offers a variety of support programs for Call Center assistance including UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Call Center but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can operate as a primary Call Center for your organization, represent an escalation resource for the most challenging network problems, or be ready in those situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk application software to meet the special needs of your company, or adding temporary personnel to operate online in conjunction with your internal Call Center resources to deal with demanding scenarios like system upgrades. For more on Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Call Center Services.

Progent's Remote Service Technologies
Progent's sophisticated customer support database software includes comprehensive histories of all support delivered to Progent's customers. Every active Progent staff engineer has access to the history of services provided to each client by any staff member. This history of trouble tickets and solutions is organized as a conveniently searchable proprietary knowledge base that allows Progent's remote support engineers to share their experiences with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases and to vendors' in-house engineering staff that allow Progent's online consulting specialists to come up with the best solutions quickly.

Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how you can get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for emergency remote professional assistance in Vermont, phone 1-800-993-9400 or visit Expert Online Network Help.

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