If your company network is in Vermont you can have quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to assist with emergency issues that threaten your IT network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any independent service firm in the U.S. Rates are competitive, charges are per minute, engagement is immediate, and support is unbeatable.

If your Vermont organization is far from larger urban areas such as Burlington, Rutland, or Montpelier, help from UNIX or Cisco CCIE engineers may be problematic when you have a network crash. This can result in a loss of productivity for your business, angry customers, idle employees, and defocused management. By calling Progent, you have access to a qualified professional ready to provide expertise when you need it to get your system on line.

Since Progent bills for telephone-based help by the minute, your company pays only for support delivered. Progent requires no service activation surcharge. Some online consulting organizations have large minimum time requirements or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model do away with large invoices for quick solutions.

If your Vermont company needs technical assistance for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Program Unique?
Progent's experienced team of online support engineers offers a wide array of in-depth computer skills. This allows Progent's online service specialists to resolve the most complex network trouble faster than is feasible with ordinary independent support firms or with the in-house support staff commonly available to smaller companies. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of computer environments that incorporate mixtures of UNIX/Linux, Solaris, Apple Mac, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE support experts have been awarded major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of key Cisco credentials which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to help companies who maintain networks featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online support group offers the services of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote support from engineers who hold recognized security credentials including Certified Information Security Manager Engineers, CISSP specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, if needed, to experts with sufficient competence to deal with unusually intractable jobs. This accelerates resolutions of emergency network problems, prevents network downtime, and reduces technical support invoices.

For companies throughout Vermont, Progent allows immediate remote access to UNIX/Linux, Sun Solaris, Mac OS X engineer for critical assistance to repair information system problems that are affecting business productivity but are beyond the experience of your ordinary network service resources. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-certified network experts can analyze your network using advanced remote troubleshooting technologies that allow them to perform fast and economical analysis and repair of serious network issues.

Services Progent's Online Support Experts Can Offer Your Vermont Company
Progent's network consultants are qualified to provide expert support for an extensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based network support team can assist Vermont companies with a broad set of computer products and technologies including network infrastructure, email solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, virtual server technologies for processor consolidation and centralized management, and moving from older applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or MS Windows.

Progent's service experts can provide online technical help for computers based on leading variants of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux platforms such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who qualify for this advanced certification by completing intense testing supervised by Cisco. Most CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their services are not readily accessible to smaller companies.

Progent is one of the rare IT support providers that ensures that CCIEs are accessible to support small and mid-size businesses. Also, Progent facilitates quick access to a CCIE by phone so that you can receive timely assistance for complex network problems that are hurting your business but are outside the comfort zone of your usual system support group. Progent's CCIE engineers can connect to your system by utilizing the latest remote support technology in order to perform fast and affordable analysis and remediation of urgent network trouble. To see more about Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Support.

Microsoft Gold Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified online service professionals can deliver network troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your business the assistance of consulting professionals who can assist your company with a wide range of technology practice areas including Windows Server 2012 R2 planning and deployment, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Exchange Server 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 application development, Lync Server 2010 implementation and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Specialists
Progent provides you access to certified CISM, CISSP and ISSAP security professionals who offer a range of security solutions to enhance the defenses of your UNIX/Linux, Sun Solaris, or Mac OS X environment against attacks or help you to recover promptly from a breach. Security services provided Progent include: comprehensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; fast recovery from virus and worm attacks; integrating firewalls; designing safe techniques for off-site and mobile access; protecting your email system against spam and directory harvest attacks; and implementing round-the-clock network monitoring. To read more information about Progent's security services for small and medium-size companies, see Progent's Professional Support for Network Security.

Applications Support: Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative facets of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers professional engineering support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Excel. For additional information on Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Group.

Call Center Support Alternatives
Progent offers a selection of service offerings for Help Desk assistance that include UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are available to give your clients convenient contact with a dependable technical support team with years of background in telephone-based help and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Call Center a positive image as a key driver of company productivity, and Progent's target is to resolve and not simply report problems. To find out more on Progent's Help Desk Call Center service and outsourcing, visit Progent's Help Desk Call Center Support.

Progent's Remote Support Tools
Progent's advanced customer support database software stores extensive records for all support delivered to Progent's customers. Every authorized Progent staff engineer has the benefit of the specifics of services delivered to every client by any staff member. This archive of problems and fixes is organized as a readily searchable internal knowledge base that enables Progent's online support engineers to communicate their experiences with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' in-house technical personnel that allow Progent's remote consulting experts to arrive at the best resolutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Immediately
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for urgent online professional assistance in Vermont, call 1-800-993-9400 or go to Expert Remote Network Support.

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