If your business network is in Vermont you now have fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to assist with complex problems affecting your computer network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available remotely of any independent support firm in the U.S. The cost is competitive, charges are by the minute, engagement is immediate, and service is unbeatable.

If your Vermont office is based some distance from larger metropolitan areas including Burlington, Rutland, or Montpelier, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be limited when you have a crisis. This can result in lost revenue for your company, angry customers, unproductive workers, and defocused executives. By contacting Progent, you can get in touch with a certified professional ready to provide help whenever you require it to get your information system operating.

Since Progent bills for online service by the minute, your business owes just for support delivered. Progent imposes no startup fee. Many remote consulting firms demand significant minimum fees or charge for every fifteen minutes or longer. Progent's small granularity and straightforward billing policy save you from big invoices for speedy solutions.

If your Vermont business needs online assistance for UNIX, Linux, Sun Solaris, Mac or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's seasoned team of online support professionals possesses a broad array of in-depth computer skills. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble faster than is feasible with ordinary third-party service firms or with the in-house support staff commonly available to smaller businesses. Progent has developed the technology and skills to repair technical issues economically in a wide variety of network configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE consultants have earned professional certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to help companies that maintain networks powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote service group offers the services of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent provides online contact with engineers who have been awarded a variety of security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if needed, to specialists with relevant competence to deal with unusually tough problems. This accelerates resolutions of emergency problems, avoids network disruption, and minimizes maintenance bills.

For companies throughout Vermont, Progent allows fast remote contact with UNIX, Linux, Solaris, Mac engineer for urgent expertise to troubleshoot network issues that are damaging productivity but are not within the comfort zone of your on-hand computer service organization. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified support professionals can analyze your system with advanced remote support utilities in order to provide fast and affordable analysis and repair of serious computer issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Vermont Business
Progent's network consultants can offer expert assistance for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows solutions including:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X phone-based technical service team can help Vermont small businesses to maintain a comprehensive array of information products and technologies such as network infrastructure, email support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac platforms, virtual server options for processor economization and streamlined management, and transitioning from dated systems to current environments based on newer versions of UNIX/Linux, Solaris, Apple Mac, or MS Windows.

Progent's service experts can provide online technical help for systems based on leading derivatives of UNIX such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the IT consulting industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who are awarded this advanced certification by passing strenuous testing supervised by Cisco. Usually Cisco CCIEs work for big corporations or nationwide ISPs, and so their help is not conveniently accessible to small and medium-size businesses.

CCIE and CCNP qualified engineers from Progent can assist your business to plan, implement, and maintain an integrated network infrastructure that can streamline operations, lower costs, and accelerate the path to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless technology integration assistance, Progent can significantly enhance the strategic value of your information system in Vermont. To find out more information about Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Expertise.

Microsoft Gold Partner for Phone-based Expertise for Windows
Progent's Microsoft-certified remote service professionals offer network troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of consulting professionals who can help you with a wide range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange Server 2010 management, SharePoint 2013 design, Microsoft Lync implementation and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Certified Network Security Experts
Progent provides you the services of accredited CISM, CISA and CISSP security professionals who offer a range of security services to improve the defenses of your UNIX/Linux, Solaris, or Apple Mac environment against attacks or help you to revive promptly from a breach. Security solutions provided Progent include: in depth security analysis using technologies such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Hydra; efficient recovery from virus and worm assaults; integrating firewalls; establishing safe techniques for remote and mobile access; securing your email infrastructure against spam and directory harvest attacks; and setting up continual proactive monitoring. To find out more information on Progent's security expertise for small and midsize companies, refer to Progent's Professional Support for System Security.

Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and training in graphics, sound, and video. Progent's consultants can provide help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers professional engineering expertise and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft business applications such as Microsoft CRM, MS Project, Office Word, and Excel. To find out more on Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Support and Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for companies who require the timely availability of an effective Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation alternative for the most challenging network problems, or be ready in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your existing one, evaluating or programming Call Center software products to address the special needs of your business, or adding supplemental staff to work remotely with your internal Help Desk group during demanding scenarios like system upgrades.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to give your customers instant access to a dependable support team with years of background delivering telephone-based support and online troubleshooting for small and midsize business networks. Progent's focus is on earning the Call Center a respected reputation as a key contributor to company success, and Progent's goal is to resolve rather than just record problems. For more information on Progent's Help Desk outsourcing, see Progent's Help Desk Call Center Services.

Progent's Remote Technical Support Tools
Progent's highly evolved service reporting system includes comprehensive records for all service delivered to Progent's customers. Each active Progent staff consultant has access to the history of support delivered to each customer by any team engineer. This history of problems and solutions is organized as a conveniently accessible proprietary knowledge base that allows Progent's online support engineers to share their experiences company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to vendors' internal technical staff that allow Progent's remote consulting experts to arrive at the best resolutions promptly.

Get in Touch with a UNIX/Linux or Cisco Technical Support Specialist Immediately
To find out how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for urgent remote consulting support in Vermont, phone 1-800-993-9400 or visit Urgent Online Network Support.

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