If your business IT network is in the state of Vermont you now have fast remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to resolve urgent issues that threaten your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any independent service firm in the country. Rates are reasonable, billing is by the minute, engagement is fast, and support is world class.

If your Vermont network is situated away from larger metropolitan neighborhoods like Burlington, Rutland, or Montpelier, support from UNIX or Cisco CCIE experts could be problematic when there's a network crash. This can cause a drop in productivity for your business, upset customers, idle employees, and distracted executives. By contacting Progent's remote support, you have access to a qualified professional who can provide help when you require it to get your computer network operating.

Because Progent charges for remote service on a per-minute basis, your company pays only for support received. Progent imposes no service activation surcharge. Some online support firms have large minimum fees or bill for each quarter hour or more. Progent's fine granularity and simple billing policy save you from unexpectedly large bills for speedy solutions.

If your Vermont company requires remote support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote support engineers offers a wide array of world-class computer knowledge. This allows Progent's online technical support experts to resolve the most complex technical problems more quickly than is possible with ordinary third-party service firms or with the internal support staff commonly found in small or mid-size businesses. Progent has developed the tools and experience to fix technical issues efficiently in a wide variety of network configurations that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for professional credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.

To assist companies that maintain environments based on a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online service group makes available the services of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based support from professionals who have been awarded the industry's top security certifications such as Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to experts with sufficient competence to deal with unusually tough support calls. This accelerates resolutions of urgent network problems, avoids network disruption, and reduces maintenance invoices.

For businesses anywhere in Vermont, Progent enables virtually instant remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency assistance to repair information system issues that are impacting business productivity and are beyond the comfort zone of your on-hand IT maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-certified support professionals can connect to your network using the latest remote support tools that allow them to deliver rapid and economical evaluation and remediation of serious IT issues.

Services Progent's Online Support Specialists Can Offer Your Vermont Company
Progent network consultants are qualified to offer expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network support staff can help Vermont companies to maintain a broad assortment of information products and technologies including system infrastructure, messaging solutions, security consulting for networks and business processes, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware products for processor economization and streamlined management, and migration from legacy systems to current solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's support experts can provide online troubleshooting for systems based on leading derivatives of the UNIX operating system such as: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the IT consulting arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who qualify for this advanced credential only after thorough examinations supervised by Cisco. Usually Cisco CCIEs are employed by big enterprises or nationwide ISPs, and so their skills are not readily accessible to smaller companies.

CCIE and CCNP authorized experts from Progent can help your company to design, implement, and service an integrated information system that can streamline business processes, cut expenses, and speed the path to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology integration help, Progent can greatly improve the business value of your network infrastructure in Vermont. For more concerning Progent's support for Cisco infrastructure, visit Cisco Network Professional Services.

Microsoft Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified remote service experts offer computer system problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist you with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server application development, Lync integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, SQL Server 2016 migration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Consultants
Progent provides you the services of expert CISM, CISA and CISSP security professionals who offer a range of security services that can bolster the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help your business to revive quickly from an assault. Security services provided Progent include: comprehensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Nikto; efficient recuperation from virus and worm assaults; setting up firewalls; establishing safe architectures for off-site and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and offering continual proactive monitoring. To find out more concerning Progent's security services for small and midsize companies, visit Progent's Professional Support for System Security.

Applications Support: Online Classes, Development, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by offering consulting services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team offers professional consulting support and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft business applications including CRM, Project, MS Word, and MS Office Excel. To find out additional information on Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Call Center Outsourcing Alternatives
Progent offers several support programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of an effective Help Desk but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can operate as a primary Call Center for your organization, represent an escalation resource for tough network problems, or be ready in overflow situations when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your current one, evaluating or programming Call Center application software to meet the special needs of your business, or providing supplemental staff to work remotely with your in-house Call Center resources during demanding events like software migrations.

Progent is a Microsoft Partner and has a large roster of Cisco-certified networking specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers easy access to a reliable support resource with extensive experience delivering phone help and online repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a positive reputation as a significant driver of company productivity, and Progent's charter is to resolve and not just report problems. For additional information concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Call Center Support.

Progent's Online Technical Support Tools
Progent has deployed an arsenal of optimized tools, evolved over more than a decade of field experience, dedicated to allowing the highest standard of efficiency for delivering online engineering help and repair for small and medium-size business IT systems. Progent provides safe Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity allows the experts of Progent's Technical Response Center to connect to your environment without breaching corporate security.

Progent's sophisticated customer support database application keeps thorough documentation for all support delivered to Progent's clients. Each authorized Progent team engineer has access to the details of services provided to each client by any team member. This database of trouble tickets and solutions is organized as an easily retrievable internal knowledge base that permits Progent's remote technical experts to share their experiences with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional extensive support databases as well as to vendors' in-house technical personnel that allow Progent's remote consulting specialists to come up with the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
To learn how to ask a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based consulting support in Vermont, call 1-800-993-9400 or go to Urgent Online Network Help.

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