For small business networks located within the state of Vermont, Progent's Microsoft and Cisco authorized consultants can deliver remote phone assistance and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the expense and delays associated with in-person technical service dispatches.

If your Vermont company is located outside of the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your local computer network support choices may be limited in expertise, or not available during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent’s group of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of clients. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying those skills to provide cost effective network solutions.

Strategically Based in Silicon Valley, Northern California
Progent is strategically located in California's Silicon Valley, a region respected worldwide for innovation, advanced technology, and top-notch computer engineers. Cisco is based in the city of San Jose and Microsoft’s Silicon Valley operation is Microsoft’s biggest besides their Washington headquarters. Other major high-tech companies headquartered in the Silicon Valley / San Francisco region include Google, Apple, Intel Corporation, Yahoo, Symantec, Sun, Juniper, and Oracle. This region is also the location of some of the top ranked universities in the United States. Progent has recruited a world-class group of Microsoft qualified consultants and Cisco certified CCIE network specialists from this sizable talent pool to form the nucleus of Progent’s international team of computer network specialists.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, enables secure end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

MySQL Database Application Programming and Database Administration Services
Progent's certified MySQL RDBMS specialists offer a variety of economical services to assist organizations of all sizes to maximize the strategic value of MySQL technology. Support services available from Progent for MySQL cover DBA services, software development, and database migration assistance.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between sites located as far as 185 miles (300km) apart. Progent offers the skills of a certified NetApp MetroCluster expert who can assist your business to design, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, determining plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to show compliance with industry standards and government mandates.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent's VMware vSphere consulting team offer advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and application mobility.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery experts can show you how to design a disaster recovery plan to respond to a catastrophic data center outage. Progent can help you define a complete disaster recovery solution that incorporates periodic disaster recovery assessments and drills so that after a catastrophic failure happens, you reduce network downtime. Progent's Microsoft and Cisco-authorized professionals can also help you to build an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide array of network technologies and procedures. Progent's business continuity experts can assist your company to deal with the high-level issues related to keeping your company running following a catastrophe by taking into account not only IT concerns but additional problems like alerting key staff members, moving into temporary office space, acquiring emergency vehicles, finding substitute employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or onsite help from a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to plan, deploy, manage and troubleshoot unified communications environments that incorporate Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive experience assisting organizations of all sizes to build advanced collaboration ecosystems by providing services such as Unified Communications Manager and CallManager system design and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's entire portfolio of UC applications such as Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Mobility.

Cisco Wireless VoIP Phone Integration and Troubleshooting
Integration of Cisco's wireless IP phones typically requires that IT teams set up and fine tune numerous key pieces of your wireless environment including access points, switches, wireless LAN controllers, and call management software. Progent's Cisco wireless VoIP phone configuration consultants offer remote and on-premises support to help you build and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

Automated Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers an assortment of network maintenance packages built on System Center Operations Manager technology. Progent's automated, round-the-clock network monitoring makes your computer management proactive instead of crisis-based. By identifying emerging problems before they result in system downtime, Progent's automated server monitoring can keep your network free of stressful and costly service interruptions.

Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to evaluate the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and execute an economical migration to Exchange 2010 from Exchange Server 2003 or Exchange 2000 that will offer quick payback by increasing your productivity, lowering the expense of equipment and service, simplifying administration, and consolidating your key communications technologies.

Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 incorporates major enhancements in key areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, configuration, management, troubleshooting, and software development services to help organizations of any size to realize fast return from their SQL Server 2014 investment. In case your organization is currently using SQL Server 2014, Progent can assist your company to perform an efficient transition to SQL Server 2016.

Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager provides small and mid-size businesses automatic backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft certified DPM 2016 consultants can help you to plan, implement, manage, and repair an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on time and within your budget.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer expert remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize organizations and campus networks to giant data centers and public clouds. Progent can assist you to deploy Cisco's continually evolving switch technology to realize the speed, expandability, resilience, virtualization support, data protection and ease of management needed by your organization. To learn about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. To find out about Progent's support for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. To find out about Progent's support for Cisco Meraki switches, go to Meraki switches configuration and management.

Talk to a Progent Computer Consultant
To see how to get in touch with a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.














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