For small office networks located in the state of Vermont, Progent's Microsoft authorized engineers can provide remote phone help and troubleshooting to repair your computer system troubles fast and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support databases to identify and resolve network problems while avoiding the high cost and delays normally associated with onsite service visits.

If your Vermont business is situated outside of the larger urban areas such as Burlington, Rutland, or Montpelier, your nearby computer network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís staff of network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for established accounts.

Migration Consulting Support for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial product was released over a decade ago, and Progent has the scope of technical know-how to assist businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.

ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and safer Active Directory implementation. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with government and industry security regulations, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and higher availability. For details about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

Immediate Support for Urgent Problems
With Progentís urgent remote network support services, you can receive immediate assistance for problems that are causing network disruption. Online help does away with the lengthy delay and increased expense required for on-site network help. For day-to-day network administration tasks, Progentís online support consultants can perform the majority of jobs within minutes of receiving a request, rather than requiring you to wait for up to a day for on-site help to arrive.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service computer consulting and support organization such as Progent as opposed to an individual freelance consultant, you are ensured fast access to capable experts when you need them. You no longer have to worry that sickness, classes, time off, or conflicting priorities with other customers will leave you with no help during a crisis.

Common Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the popular remote Cisco router support services available from Progent's certified Cisco experts are configuring hostname, DHCP, routing maps, NTP, security logon banner and user accounts; configuring iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing tables, and BGP peering arrangements; installing current IOS image; configuring and testing router failover; fixing VPN issues; creating a network diagram and documenting router setup; plus security and availability planning.

Consulting and Support Services for SCOM 2012
Progent's Microsoft-certified SCOM 2012 consultants have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate cost-effectively from Operations Manager 2016 to Operations Manager 2016.

After-hours Remote Technical Support
Progent's economical extended hours online technical support program offers companies round-the-clock availability of online technical support from Progent's TRC. Services offered outside standard business hours include resolving issues with Windows servers, Microsoft Windows desktop troubleshooting, help with MS Office programs, system backup and restore, and basic routing and switching help for Cisco technology.

Web Development Services
If you want to revamp your company Web site, create internal web sites for functions like human resources or employee education, build a standout Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide talented and experienced web designers and programmers. Progent's experts can also assist you to support your web environment by building and maintaining a secure, robust server and connectivity infrastructure that includes remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web site authoring tools. For data-intensive web applications, Progent can provide the expertise of MS SQL Server programmers, Oracle developers and database administrators, and MySQL experts.

Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail platform that promotes collaboration by providing a variety of alternatives for accessing calls and messages within a framework that is easy to deploy and administer. Unity Connection allows you to access and manage your voicemail from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, provides affordable voicemail, integrated messaging, IVR, and automated-attendant services for small to medium businesses (SMBs) and corporate satellite locations with as many as 500 users. Progent's Cisco-certified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your voice messaging deployment gives you significant competitive advantage.

Microsoft Active Directory Design and Integration Consulting
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, removal of legacy application configuration objects in on-line AD environment, and restoration of unsuccessful setups of AD and AD-enabled software. Progent is also skilled in using ďexpert onlyĒ Active Directory utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address key areas including AD naming conventions, hierarchical structure, IT management structure, use and structure of group policy objects, as well as security and auditing specifications. Progent can also evaluate the impacts of alternate server and service implementations on functionality and performance. Progent can help companies to design and implement configurations of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to plan, deploy, administer and repair unified communications environments supported by Cisco Unified Communication products in a local, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting organizations of any size to build collaboration solutions by delivering expert services such as Cisco Unified Communications Manager (CUCM) and CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and wireless IP phone deployment. Progent's consultants can help you with Cisco's entire library of UC applications such as Jabber, WebEx, Unity Express, Unified Contact Center Express, and Unified Mobility.

Get in Touch with a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.














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