For small office computer networks located throughout the state of Vermont, Progent's Microsoft certified technical team members can deliver remote phone help and troubleshooting to resolve your computer system problems quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to identify and repair network problems without the expense and time delays associated with onsite service calls.

If your Vermont organization is located beyond the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your nearby computer support options may be limited in skills, or not available during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of field proven network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.

Google Android Phone Integration
Progent's Android phone and tablet integration consulting have years of experience providing remote and onsite assistance for organizations of all sizes who want to integrate Android phones into their IT networks so that users can work together from virtually anywhere. Progent offers the breadth of skills to resolve network issues that span multiple vendors and that entail a mix of older and up-to-date information technology. Progent provides budget-friendly remote technical support to help you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management services to help you complete major network projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones to maximize their business value.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service network support organization like Progent rather than with an individual freelance consultant, you are ensured timely access to experienced professionals whenever you require them. You no longer have to worry that illness, classes, vacations, or conflicting priorities with other clients will leave you without support during a crisis.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor awarded only to the highest tier of companies that operate closely with Microsoft, have demonstrated advanced technical expertise, and have verified client references. Microsoft Gold Certified Partners must maintain large staffs of IT experts who have undergone extensive certification testing. Gold Partners are given access to special support and training programs from Microsoft and early access to beta software for training and piloting purposes.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like IPPA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 deployment.

Advanced Project Management Consultants
For enterprise clients in need of high-level project management support, Progent can provide the services of veteran IT experts with decades of experience in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These seasoned IT managers can provide project management expertise to assist organizations to follow leading practices to ensure that major projects are completed on time and on budget.

Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert online technical support for Microsoft Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the experience to help you to analyze and solve difficult network problems rapidly and cost effectively. The scope of information technology expertise offered by Progent's team of engineers allows them to escalate even the most challenging issues to appropriate specialists as required. Whether you require occasional phone support and remote troubleshooting or continuing access to a Help Desk Call Center, Progent's consultants can provide your company with enterprise-level support without the cost and management hassle of running a big internal IT group.

Planning and Deployment Support for Skype for Business
Progent's Skype for Business integrators offer remote and onsite consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business solution that meets regulatory standards.

Collaborative Approach to Service and Technical Issue Escalation
Computer networks have become increasingly sophisticated. At the same time, most small business networks incorporate products from dozens of different vendors. All this makes network integration and maintenance increasingly challenging. It is unfeasible for even the most experienced individual to have in-depth knowledge in all areas of computer technology, or extensive practical experience in the thousands of products, models, and updates that small companies include in their IT systems. Progent follows a collaborative approach to computer consulting and depends on application specialists to bring high-level skills when necessary to resolve the most intractable problems efficiently, at the lowest expense to your company.

Progent's Cloud Integration Services for Windows 2012 R2 Server Essentials
Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to transition from the traditional stand-alone in-house datacenter to the contemporary hybrid networking paradigm that combines local and virtualized cloud-based resources. Progent's certified Windows Server Essentials consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to Essentials and adopting a hybrid local/cloud model for your computing environment. Progent offers comprehensive project management so you can plan and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange and Azure planning and integration consulting.) Progent can also provide continuing consulting, technical support, and customized training.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent offers cost-effective remote or onsite support to assist businesses to migrate smoothly to an advanced unified communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync for access to a SIP PSTN trunk.

64-bit Processing Upgrade Support Services
Progentís 64-bit migration experts can help your organization to update your servers and workstations efficiently from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit computing, plan a cost-effective upgrade strategy that minimizes operational interruptions, and provide timely remote help to assist your company to install 64-bit software and applications on your current computers. Progent's Microsoft qualified processing consultants can help you to install the 64-bit editions of Microsoft products like Windows Server 2008, SQL Server, Windows 7, and Office Excel.

Cost-effective Network Support Solutions
Many small companies utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to perform the same job than an experienced IT professional. For example, billing a third less per hour, but taking three times as long for the same job is not a deal. Still worse, a badly architected or configured IT infrastructure that is undependable and hard to administer or upgrade can cost an organization many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States confirm the effectiveness of Progent's support model and the expertise of Progent's team of IT professionals.

Talk to a Progent Network Support Expert
To see how to contact a Progent network support expert for online or on-premises support in , call 1-800-993-9400 or visit Remote Network Support.

© 2002- 2017 Progent Corporation. All rights reserved.