For small office networks located throughout the state of Vermont, Progent's Microsoft certified technical team members can deliver phone assistance and troubleshooting to fix your computer system problems quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and repair network problems while avoiding the cost and delays associated with in-person technical service visits.

If your Vermont small business is located beyond the larger urban areas such as Burlington, Rutland, or Montpelier, your nearby network support choices may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not only the technical skills needed for the job, but an expert with field proven methods for applying those skills to provide excellent network solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small organization's servers in an environment that delivers the highest level of availability and expandability and is also simple to move to another host. Progent's Private Cloud hosting and management options are based on mature virtualization technologies that enable small businesses with multi- platform environments to economize significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence. Find out about Progent's ProSight portfolio of managed IT services for small organizations.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical information. Learn more about Progent's entire ProSight line of affordable network monitoring and management services for small and medium-size businesses.

Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network optimized for your facilities, providing your business a WLAN that has the reception, speed, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite survey features physical walkthroughs, RF and security audits of your current wireless network, analysis of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, identification of the best placement for client-requested Wireless Access Points including Aironet access points, Meraki access points and Apple AirPort equipment, and a detailed report defining the new WLAN.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness to stop or recover quickly from a ransomware attack. Progent will work with you directly to gather information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup environment that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Planning Support services for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs related to your SharePoint 2013 deployment.

Design and Configuration Support for Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support services to help businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless ecosystem that delivers the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device. (Refer to Meraki switches consulting and troubleshooting services.)

MySQL Application Programming and Database Administration Consulting
Progent's MySQL application programmers, database architects, and database administrators can provide affordable remote DBA or application programming support and can assist organizations of any size to integrate and support MySQL in a robust network environment that provides high levels of performance, scalability, and protection. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.

IT Support for Local Governments and School Districts
Progent has a long background delivering a broad range of online network support and emergency troubleshooting services to local governments and schools across the U.S. Progent is among the pioneers in delivering expert online IT consulting and has provided IT support to organizations in all 50 states. Progent's online computer consulting for local governments eliminates travel expenses and solves problems faster than onsite service calls.

Juniper Networks Consulting and Support
Progent's Juniper Networks-authorized network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued equipment to current releases. Progent's Junos OS engineers offer support for Juniper's flagship network control software to help your business to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help organizations maintain environments that incorporate a mix of Juniper's OS platforms.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to plan, integrate, operate and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting.

Microsoft SQL Server Application Programming
Progent's SQL Server application developers can assist your organization to create and maintain database applications that utilize the SQL Server database platform. Progent follows industry best lifecycle management practices to build scalable, easy-to-manage SQL Server applications and knows how to team with a client's management to deliver programs in a timely and cost-effective manner. Progent for can help your company to build SQL Server solutions by providing a broad range of professional support services such as functional specs, database modeling, normalization, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering and virtualization, reusable schema, replication mechanisms, security and compliance, and fault tolerance.

Microsoft Dynamics GP (Great Plains) Consulting Services
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time login with Azure Active Directory, and tightens security. Progent's experienced Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the return on your investment in this powerful platform.

VMware NSX Network Virtualization
VMware's NSX virtual network technology allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to plan, configure, test and administer a DR solution powered by VMware SRM and VMware NSX.

Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or go to Online Computer Help.

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