Progent can provide the services of an accredited consultant with an extensive background deploying products from the major telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a video conferencing environment that preserves your investment and optimizes the business value of your information system. Progent also offers the expertise of network infrastructure engineers who can help businesses of all sizes to build and maintain a network that provides the performance, dependability, security, and scalability required to support your video conferencing/telepresence solution.


Additional Topics of Interest

Professional for Remote Network Support
Specialists for Remote Support Hialeah, Florida

For mid-size businesses who need network support, Progent offers an array of options including local help, remote support, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, software development, and professional consulting. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent provides professional onsite help for solving network problems rapidly and economically.

Microsoft Office System Computer Consulting Services
Mather, CA IT Outsourcing Companies for Microsoft Office System

Progent's pricing model is to charge for remote service and on-site visits by the minute. Consequently, you are charged just for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent provides on-site support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no startup charge and asks no retainer for services provided during normal business hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick repairs so you will not be tempted to permit minor problems to stay unaddressed.

Support Services for MOM 2005
Operations Manager IT Consultants Novato, CA

Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate critical issues uncovered by SCOM 2012.

64-bit Upgrade On-site Support
64-bit Computing Specialists

Progentís Microsoft-certified consultants can help your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit computing, plan an efficient upgrade process that minimizes operational interruptions, and provide inexpensive, professional remote help to aid your company to configure 64-bit software and applications on your existing hardware.

Solaris Computer Security
Solaris Cybersecurity Team Santa Clara, CA

If your business runs a Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-qualified security specialists can assist your entire enterprise in a broad range of security areas including security management procedures, security design and strategies, connection control systems and methodology, software development security, operations security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of knowledge that network security managers are required to possess. These certification provide executive management the confidence that those who have earned their CISM or ISSAP certification have the background and knowledge to deliver world-class security support and engineering services.

Cisco Certified Expert Online Technical Support for Branch Office
Network Engineer San Francisco Bay Area, San Jose Silicon Valley, Sacramento, Northern California

Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched ability for supporting branch offices that require IT service with the flexibility associated with with small firms but which includes professional client interaction, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a broad range of onsite and remote IT support services and network architecture assistance.

Wireless LAN Computer Consulting
Wireless Bridge Troubleshooting

Progentís wireless engineers can help small companies plan, choose, pilot, deploy and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that matches or excels wired connections. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and deploy the wireless connectivity technology that fit best with your business requirements.

Cisco PIX Firewall Migration Support and Integration
PIX Firewall Migration Professional in Norfolk

Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to move up to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

Server Knowledge Transfer
Training

Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent faces few competitors. Medium-size companies who work with familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and productive.


















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