For small business networks located in the state of Virginia, Progent's Microsoft and Cisco qualified engineers can deliver online help and remote troubleshooting to fix your network systems problems quickly and affordably. Progent has developed enterprise-grade expertise, software tools, and support databases to identify and resolve network problems without the cost and delays associated with in-person service visits.

If your Virginia company is located outside of the larger metro areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local network support options may be limited in skills, or not available during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s staff of network consultants average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover quickly after a ransomware attack. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup system that meets your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for administering mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's growing family of productivity applications and cloud-hosted services available on a subscription basis. Office 365 programs and cloud services are available in a variety of subscription plans intended for customers ranging from individuals and households to enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist you to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices running on multiple venues with any number of access points can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can help you to assess the benefits of UniFi technology for your business and assist you to design, deploy, manage, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

Desktop Consulting and Support Services
Progent can deliver a broad array of cost-effective services to help you business to deploy, integrate, repair, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning and migration assistance, Windows 8.1 technical support, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit operating system expertise.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles built around the proactive problem solving capabilities of System Center Operations Manager, a cutting-edge network management software platform that tracks the reliability, speed and protection of your information system and detects problems before they can bring down your system. To give you additional insight concerning the performance and robustness of your network environment, Progent can help you install and manage leading network monitoring tools powered by the Linux OS.

Responsiveness of Progent's Technical Response Center for Remote Technical Support
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of online network support services offered anywhere for urgent as well as non-critical problems. For urgent issues that impact many users, crucial individuals, or a mission-critical application, the Technical Response Center can engage within an hour. For non-critical problems, the TRC is committed to respond in two hours or less. In all cases, your trouble ticket will be created quickly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you on each resolved issue to verify you are satisfied with the results and ready to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.

Linux Consulting and Windows/Linux Integration
If your organization's network mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that permits all your platforms to coexist for easy administration, seamless dataflow, fault tolerance, high performance, and tight security. If you are writing or testing Linux based-software within an environment that includes Microsoft Windows-based servers, workstations, and applications, Progent can provide comprehensive outsourcing that frees you to concentrate on your area of high-value expertise.

Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can help companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive productivity solution that offers fast return on investment and enables improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to resolve compatibility problems between various versions of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 training to individual users and teams.

Contact a Progent Network Support Expert
To learn how to get in touch with a Progent computer consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Computer Help.

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