For small company computer networks located within the state of Virginia, Progent's Microsoft qualified consultants can deliver remote phone help and troubleshooting to repair your computer network troubles fast and affordably. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to troubleshoot and fix IT problems without the expense and delays associated with onsite service calls.

If your Virginia business is located outside of the larger metro areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby computer support options may be limited in skills, or not available during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical tasks for a extensive range of clients. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, data security, uptime, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud-resident resources. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts offer online and onsite support to help organizations of all sizes to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

Amazon AWS Cloud Planning and Integration Consulting
Progent's Amazon AWS cloud integration experts offer affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-based or hybrid ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional consulting or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud.

Live Online Seminars for Desktop Applications
Progent provides live online classes for an array of client applications and environments such as Microsoft Excel, Word, PowerPoint, Project, Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8. Live online instruction offers all the benefits of conventional classroom seminars, such as immediate communication between students and trainers, but avoids the costs of transportation and the challenge of trying to synchronize the schedules of multiple workers.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consulting experts can help you create a disaster recovery strategy to respond to a total system outage. Progent can show you how to create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills so that when a catastrophic failure takes place, you minimize network downtime. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability network architecture that addresses reliability issues covering a wide array of network technologies and procedures. Progent's business continuity experts can assist your company to deal with the high-level problems related to keeping your company running after a disaster by taking into account not just IT issues but additional issues like alerting critical personnel, locating alternate work space, acquiring replacement transportation, hiring temporary employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.

High-level Project Management Experts
For enterprise customers looking for advanced project management support, Progent can provide the services of senior information technology experts with years of experience in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These seasoned IT managers can provide project management skills to help organizations to adhere to best practices to make sure strategic projects are successfully completed on time and on budget.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises survey includes onsite walkthroughs, RF and security audits of your current WLAN, evaluation of your buildingís layout, measuring for radio frequency interference, RF propagation modeling, selection of the best placement for customer-requested WAPs such as Cisco Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing the new WLAN.

IT Consulting for Small Governments
Progent has a long background providing a full-spectrum of online IT consulting and urgent repair services to local governments and school districts across the U.S. Progent is among the industryís pioneers in delivering expert online network support and has delivered IT solutions to clients in every state. Progent's remote IT support for local governments saves travel expenses and resolves problems more quickly than on-premises support.

Immediate Support for Urgent Issues
With Progentís emergency online network troubleshooting services, your company can receive immediate assistance for issues that are causing network disruption. Online help eliminates the lengthy wait and higher expense required for on-site network service. For day-to-day network administration tasks, Progentís off-site support consultants can complete most jobs within a few minutes of a request, instead of requiring your company to wait for up to a day for on-site help to arrive.

Management Consulting for Microsoft Lync Server 2013
Microsoft Lync Server 2013 enables businesses of all sizes to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM). instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN calling across a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 consultants can help you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook, Excel and PowerPoint. If you are currently using Microsoft Lync Server, Progent's Skype for Business consultants can help you to design and carry out an efficient upgrade to Skype for Business.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 failover clustering consulting, Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 R2 clustering support services to help your enterprise design clustered server environments that offer high uptime, even for normal maintenance functions. This non-stop capability is feasible because any server in a cluster can be brought down for servicing without impacting clients. Clustering also frees support staff to perform critical security enhancements during normal business hours without affecting user productivity.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants can provide expert remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small businesses and campus networks to giant data centers and service providers. Progent can assist you to implement Cisco's quickly evolving switching solutions to achieve the speed, expandability, uptime, virtualization, security and manageability demanded by your business. To learn about Progent's support for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting and support. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, see Cisco Nexus switch support. For details about Progent's support for Meraki switches, visit Meraki switches consulting services.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a converged voice messaging system that facilitates teamwork by providing a variety of options for retrieving voice messages within a framework that is easy to deploy and maintain. Unity Connection allows you to access and manage your voice messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, IVR, and greeting functions for small to mid-size businesses (SMBs) and enterprise satellite locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your CUE solution gives you significant business value.

Talk to a Progent Computer Consultant
To learn how to get in touch with a Progent computer consultant for remote or onsite support in , phone 1-800-993-9400 or visit Remote Network Help.














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