If your business information network is in Virginia you now have fast remote contact with a UNIX or CCIE-certified professional to fix emergency problems affecting your network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any nationwide support firm in the country. The cost is reasonable, charges are per minute, sign-up is fast, and service is unbeatable.

In case your Virginia small business is situated outside of major metropolitan areas like Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic during a crisis. This can result in a drop in revenue for your business, upset clients, idle employees, and distracted executives. By utilizing Progent's online services, you can get in touch with a certified consultant who can offer expertise whenever you need it to keep your information system running.

Because Progent charges for online help by the minute, your company is invoiced just for services delivered. Progent requires no initialization fee. Many remote consulting firms have substantial minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple billing model eliminate unexpectedly large invoices for speedy repairs.

If your Virginia business requires online assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's seasoned team of remote consulting professionals has a broad range of world-class information technology skills. This enables Progent's remote service experts to deal successfully with the most complex technical problems faster than is possible with ordinary independent service organizations or with the in-house support resources usually available to small or mid-size businesses. Progent has developed the technology and experience to repair problems efficiently in a wide variety of network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for professional credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Professional.

To help companies that operate networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support group makes available the expertise of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides phone-based contact with professionals who have qualified for the industry's top security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, if needed, to experts with sufficient background to deal with unusually intractable support calls. This accelerates remediation of serious network problems, avoids system downtime, and minimizes technical support bills.

For businesses throughout Virginia, Progent allows fast remote access to a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical help to troubleshoot computer problems that are hurting your business but are beyond the experience of your in-house network service resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-qualified consultants can interface with your computer environment via advanced remote troubleshooting technologies that allow them to deliver quick and economical evaluation and remediation of serious network problems.

Services Progent's Phone-based Support Specialists Can Provide Your Virginia Company
Progent online professionals can deliver expert assistance for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies including:

Remote Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network service staff can help Virginia companies to maintain a comprehensive array of IT products and technologies that include system infrastructure, email solutions, security expertise for networks and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server options for server economization and streamlined administration, and migration from out-of-date applications to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support experts can provide online technical help for computers based on popular derivatives of the UNIX platform such as: macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network consultants who earn this rare credential by passing thorough examinations administered by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers, and so their services are not easily available to the general public.

Progent is one of the only IT technology service providers that makes sure that Cisco CCIEs are accessible to support small and mid-size organizations. In addition, Progent offers quick access to a Cisco CCIE by phone so your company can receive timely assistance for critical system problems that are disrupting your productivity but are not within the scope of your ordinary network maintenance resources. Progent's CCIE engineers can access your environment by means of sophisticated remote support tools to perform quick and cost-effective diagnosis and remediation of serious system anomalies. For more about Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Support.

Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-qualified remote service engineers can deliver network repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can assist your company with a broad variety of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint Server development, Lync implementation and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway management and ISA Server maintenance, SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Specialists
Progent provides you access to qualified CISM, CISA and CISSP security engineers who offer a variety of system protection services to strengthen the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or assist you to recuperate quickly from a breach. Security services available from Progent include: in depth security audits using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; efficient recovery from malicious attacks; configuring firewalls; establishing secure techniques for remote and mobile connectivity; protecting your email infrastructure against spam and DHA attacks; and setting up continual automated monitoring. To learn more information on Progent's security expertise for small and medium-size businesses, see Progent's Consulting Services for System Security.

Applications Support: Training, Programming, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by providing help services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft applications including CRM, Microsoft Project, Word, and MS Office Excel. To learn more information on Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a selection of service offerings for Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for companies who need the timely accessibility of a professional Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk team. Progent can operate as a primary Help Desk for your business, serve as an escalation alternative for the most challenging technical problems, or be ready in those instances when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk software products to address the particular needs of your business, or providing temporary staff to operate online with your in-house Help Desk resources to handle high-demand events such as system upgrades.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to offer your clients instant communication with a reliable support resource with extensive experience delivering telephone-based support and online repair service for small and midsize business information systems. Progent's concentration is on earning the Help Desk Call Center a positive image as a significant driver of company success, and Progent's mission is to fix rather than simply document problems. To read more on Progent's Call Center support and outsourcing services, go to Progent's Help Desk Call Center Support.

Progent's Online Service Tools
Progent's highly evolved service reporting application keeps extensive histories for all service provided to Progent's customers. Each active Progent team consultant has access to the history of support delivered to every customer by any staff engineer. This database of trouble tickets and resolutions is structured as a readily retrievable internal knowledge base that allows Progent's online support professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' internal support staff that allow Progent's online consulting specialists to find the optimal resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent phone-based consulting expertise in Virginia, call 1-800-993-9400 or go to Expert Online Network Help.

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