If your company computer network is in Virginia you can now get fast phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to fix the toughest issues involving your IT network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide support organization in the country. The cost is competitive, charges are by the minute, engagement is immediate, and support is unbeatable.

If your Virginia network is situated away from major urban neighborhoods such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when you have a crisis. This can result in a loss of income for your business, angry clients, idle employees, and distracted executives. By calling Progent's remote support, you have access to a qualified consultant who can offer help whenever you require it to get your network on line.

Since Progent charges for online help on a per-minute basis, your company owes just for services delivered. Progent asks for no initialization surcharge. Many online support organizations have substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity and simple billing mechanism save you from big invoices for fast repairs.

If your Virginia company requires online support for UNIX/Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's online support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Services Special?
Progent's seasoned staff of online support engineers has a broad array of in-depth information technology skills. This enables Progent's online service specialists to resolve the most challenging network trouble faster than is feasible with ordinary third-party service firms or with the in-house support staff commonly found in smaller companies. Progent has refined the technology and experience to fix problems efficiently in many different computer configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CISCO CCIE support experts have earned advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.

To assist businesses who run environments featuring a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's online service team offers the services of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers online contact with engineers with a variety of security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network difficulties allows trouble ticket escalation, when called for, to experts with sufficient competence to resolve particularly intractable problems. This speeds up remediation of urgent network problems, prevents network downtime, and reduces maintenance bills.

For organizations anywhere in Virginia, Progent allows fast online communication with UNIX, Linux, Sun Solaris, Apple Mac OS X engineer for urgent assistance to fix information system problems that are threatening business productivity and are not within the comfort zone of your in-house computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-certified engineers can connect to your computer environment by means of the latest remote troubleshooting tools in order to provide quick and efficient evaluation and repair of critical network issues.

Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Virginia Company
Progent service specialists are qualified to offer advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based computer service staff can help Virginia companies with an extensive assortment of computer products and technologies that include network architecture, messaging support, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, VMware options for processor economization and streamlined administration, and migration from dated systems to current solutions based on newer versions of UNIX/Linux, Solaris, Mac OS X, or MS Windows.

Progent's support experts offer online technical help for computers based on popular derivatives of the UNIX OS including: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking consultants who qualify for this prestigious credential by passing thorough examinations supervised by Cisco. The vast majority of CCIEs are hired by large corporations or national ISPs, and consequently their skills are not readily available to the general public.

Progent is among the only IT service providers that makes sure that CCIEs are accessible to help small and medium sized businesses. In addition, Progent facilitates quick communication with a CCIE by telephone so your company can benefit from immediate assistance for complex network issues that are disrupting your business but are not within the experience of your ordinary IT support providers. Progent's CCIE support experts can access your network via sophisticated on-line support tools in order to execute fast and affordable diagnosis and remediation of serious system anomalies.

CCIE and CCNP authorized engineers from Progent can assist your business to plan, configure, and service an integrated business network that can streamline business processes, lower expenses, and accelerate the path to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration assistance, Progent can significantly increase the strategic value of your network infrastructure in Virginia. For more information concerning Progent's services for Cisco infrastructure, refer to Cisco Technology Professional Expertise.

Microsoft Gold Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified online service engineers offer computer problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your business the assistance of support engineers who can help you with a broad range of technology expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server development, Lync implementation and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Experts
Progent offers you access to qualified CISM, CISSP and ISSAP security consultants who can deliver a range of system protection solutions that can enhance the resistance of your UNIX, Linux, Solaris, or Mac OS X environment against assaults or help you to revive rapidly from an assault. Security solutions provided Progent include: comprehensive security evaluation using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; efficient recuperation from virus and worm attacks; setting up firewalls; planning secure techniques for remote and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and implementing continual proactive monitoring. To read more concerning Progent's security expertise for small and medium-size companies, see Progent's Professional Support for System Security.

Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac environments by providing help services and education in graphics, audio, and video. Progent's consultants can provide help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers professional engineering support and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft applications such as Microsoft CRM, MS Office Project, MS Word, and MS Office Excel. To learn more information on Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers several programs for Call Center assistance : UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who require the immediate availability of a professional Help Desk but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your current Help Desk staff. Progent can operate as a primary Help Desk for your business, serve as an escalation resource for tough technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your current one, selecting or customizing Help Desk application software to address the special requirements of your business, or adding temporary personnel to operate remotely in conjunction with your internal Help Desk Call Center resources during demanding events such as software migrations. To read more concerning Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Services.

Progent's Remote Technical Support Tools
Progent's powerful service database software stores comprehensive documentation for all support provided to Progent's clients. Each authorized Progent team engineer has access to the history of support rendered to every client by any team engineer. This history of problems and resolutions is organized as an easily searchable proprietary knowledge base that enables Progent's remote technical experts to share their experiences company-wide to ensure that the value of Progent's support grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to vendors' internal engineering staff that enable Progent's online consulting specialists to find the optimal resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To see how to contact a UNIX/Linux engineer or a Cisco CCIE for urgent online professional expertise in Virginia, phone 1-800-993-9400 or go to Urgent Online Network Help.

© 2002- 2018 Progent Corporation. All rights reserved.