If your business computer network is in the state of Virginia you now have fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to fix the toughest problems involving your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible by phone of any independent support firm in the country. Rates are competitive, charges are per minute, engagement is quick, and support is unbeatable.

In case your Virginia small business is located some distance from major urban areas like Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, the availability of UNIX or Cisco CCIE engineers is often problematic when you have an emergency. This can result in lost productivity for your company, angry clients, unproductive employees, and defocused executives. By calling Progent, you can get in touch with a certified professional who can deliver help when you have to have it to get your computer network running.

Because Progent charges for telephone-based support by the minute, your business owes exclusively for technical help delivered. Progent requires no initialization surcharge. Many online support organizations have significant minimum time requirements or charge for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model do away with unexpectedly large tabs for speedy repairs.

If your Virginia business needs remote assistance for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's seasoned staff of online consulting professionals possesses a wide array of world-class information technology skills. This allows Progent's remote technical support specialists to deal successfully with the most complex technical problems more quickly than is feasible with typical independent service organizations or with the in-house IT staff commonly available to small or mid-size companies. Progent has developed the technology and experience to repair technical issues efficiently in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE service specialists have qualified for professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also hold a variety of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to assist businesses that run environments featuring a combination of UNIX/Linux and Microsoft technology, Progent's remote support team makes available the help of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides remote support from professionals who have been awarded the industry's top security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, when called for, to specialists with sufficient background to resolve particularly intractable support calls. This accelerates resolutions of emergency network problems, avoids network downtime, and reduces technical support bills.

For companies anywhere in Virginia, Progent offers fast remote communication with UNIX/Linux, Sun Solaris, Apple Mac OS X specialist for critical assistance to troubleshoot technical problems that are impacting productivity but are beyond the scope of your ordinary computer support organization. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-certified consultants can connect to your computer environment using state-of-the-art remote troubleshooting tools that allow them to provide quick and efficient diagnosis and remediation of serious computer issues.

Services Progent's Remote Support Specialists Can Provide Your Virginia Company
Progent service specialists are qualified to offer advanced support for an extensive set of UNIX/Linux, Apple, Cisco, and Windows solutions such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Mac OS X phone-based network service team can assist Virginia companies with a broad set of information products and technologies that include system architecture, email solutions, security consulting for computer systems and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, virtual server products for server economization and streamlined administration, and moving from dated systems to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals offer remote troubleshooting for computers based on popular variants of the UNIX OS including: Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Products
Progent leads the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who qualify for this prestigious certification only after thorough testing given by Cisco. The vast majority of CCIEs work for large corporations or nationwide Internet service providers, and consequently their help is not easily accessible to the general public.

Progent is among the only IT consulting organizations that ensures that CCIEs are accessible to assist small and mid-size companies. Also, Progent facilitates fast communication with a CCIE by telephone so that you can benefit from timely support for critical system issues that are impacting your productivity but are beyond the competence of your usual system maintenance group. Progent's CCIE support experts can tie into your system by utilizing state-of-the-art on-line support tools to provide fast and affordable diagnosis and remediation of serious system anomalies. To see additional information concerning Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Support.

Gold Partner for Remote Expertise for Windows
Progent's Microsoft-certified online support experts can provide computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of consulting professionals who can assist your company with a wide variety of technology expertise including Windows Server 2012 R2 integration, Windows Server 2008 support, MS Exchange 2016 Server migration, Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server development, Lync Server integration and Microsoft Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and development and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online training, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Consultants
Progent offers you the services of expert CISM, CISSP and ISSAP security professionals who can deliver a variety of security services that can enhance the immunity of your UNIX, Linux, Solaris, or Apple Mac network against internal or external threats or assist your business to recover fast from an assault. Security services available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; quick recuperation from virus and worm assaults; integrating firewalls; designing secure techniques for remote and mobile connectivity; protecting your email system against spam and DHA attacks; and setting up continual network monitoring. To learn additional information about Progent's security expertise for small and midsize businesses, refer to Progent's Engineering Services for Network Security.

Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for Microsoft business applications including CRM, Microsoft Office Project, MS Word, and MS Excel. To learn more on Progent's consulting, programming, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Support and Outsourcing Options
Progent offers several support programs for Help Desk assistance that include UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are ready to offer your customers fast access to a dependable support resource with extensive background delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a respected reputation as a key contributor to business success, and Progent's aim is to fix rather than just record problems. To find out more on Progent's Help Desk Call Center support, see Progent's Call Center Services.

Progent's Remote Support Technologies
Progent's powerful customer support reporting system keeps comprehensive documentation of all support delivered to Progent's customers. Every active Progent staff engineer has access to the specifics of services rendered to each customer by any team member. This database of trouble tickets and solutions is structured as a conveniently accessible internal database that permits Progent's remote support experts to communicate their experiences company-wide to make sure that the quality of Progent's support improves over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' internal technical staff that enable Progent's online service specialists to find the optimal solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To learn how to get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for urgent phone-based consulting help in Virginia, phone 1-800-993-9400 or visit Expert Online Computer Support.

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