If your business network is in Virginia you can have fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve the toughest problems involving your network. Progent retains one of the largest teams of UNIX and Cisco CCIE consultants accessible by phone of any nationwide support organization in the country. Rates are reasonable, billing is per minute, sign-up is quick, and service is world class.

In case your Virginia company is located outside of major urban neighborhoods including Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited during a network crash. This can result in lost revenue for your company, angry clients, idle workers, and distracted management. By utilizing Progent's online services, you have access to a qualified professional who can deliver help when you require it to get your computer network running.

Since Progent bills for online support by the minute, your business owes only for technical help received. Progent requires no startup charge. Some online consulting companies have substantial minimum time requirements or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism avoid big tabs for quick solutions.

If your Virginia company requires technical support for UNIX/Linux, Sun Solaris, Mac or Cisco technology, go to Progent's online help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced team of online support engineers possesses a broad array of in-depth computer skills. This enables Progent's remote service experts to deal successfully with the most complex network trouble more quickly than is possible with ordinary third-party service firms or with the internal IT staff usually found in smaller businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE engineers have earned professional credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

To assist companies that maintain environments powered by a mix of UNIX/Linux and Microsoft operating systems, Progent's online service group makes available the assistance of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides remote contact with professionals with important security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to deal with particularly tough jobs. This speeds up resolutions of emergency network problems, avoids network downtime, and minimizes maintenance invoices.

For businesses throughout Virginia, Progent enables immediate online access to UNIX/Linux, Solaris, Mac OS X consultant for emergency assistance to troubleshoot information system problems that are damaging your business but are not within the experience of your local computer support group. Progent's UNIX/Linux, Sun Solaris, Mac OS X, and Cisco CCIE-certified engineers can analyze your system with state-of-the-art remote troubleshooting utilities in order to provide rapid and economical diagnosis and resolution of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your Virginia Company
Progent's service specialists can offer expert support for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows solutions including:

Remote Support Services for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Mac OS X remote network service staff can help Virginia companies to maintain a broad array of IT products and technologies including network infrastructure, email solutions, security consulting for networks and company operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server options for server economization and centralized management, and transitioning from out-of-date applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals can provide online technical help for systems based on popular derivatives of the UNIX OS including: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this rare credential by completing thorough examinations given by Cisco. The vast majority of CCIEs are hired by large enterprises or national Internet service providers (ISPs), and consequently their services are not conveniently available to small and mid-size businesses.

Progent is among the rare IT technology consulting organizations that ensures that CCIEs stay accessible to assist small and mid-size businesses. Also, Progent offers quick access to a CCIE by telephone so that you can receive timely assistance for complex network problems that are hurting your productivity but are outside the competence of your usual IT support group. Progent's CCIE consultants can connect to your environment via sophisticated remote support tools to perform rapid and cost-effective diagnosis and resolution of urgent system problems.

CCIE and CCNP qualified engineers from Progent can assist you to architect, configure, and manage a converged business network that can streamline operations, lower costs, and speed the path to productivity. By combining Cisco routers expertise with Cisco Catalyst switches support and Aironet wireless products integration help, Progent can greatly increase the business value of your connectivity environment in Virginia. For additional information on Progent's support for Cisco infrastructure, see Cisco Technology Engineering Services.

Microsoft Gold Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-qualified online support engineers offer computer system troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the expertise of consulting engineers who can assist you with a wide variety of technology practice areas including Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server application development, Lync integration and Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Consultants
Progent offers you access to qualified CISM, CISSP and ISSAP security consultants who offer a range of system protection services to improve the defenses of your UNIX/Linux, Solaris, or Apple Mac OS X network against attacks or help you to revive quickly from an assault. Security services provided Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; fast recovery from malicious assaults; setting up firewalls; planning secure techniques for off-site and mobile connectivity; securing your email system against viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring. To learn additional information concerning Progent's security services for small and medium-size businesses, visit Progent's Engineering Support for System Security.

Business Applications Services: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by providing help services and training in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting expertise and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft applications including Microsoft CRM, Project, Microsoft Word, and Office Excel. To learn more on Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Service and Outsourcing Alternatives
Progent provides three service offerings for Help Desk services that include UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network issues, or be available in overflow instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center software products to address the special needs of your business, or adding temporary staff to operate online in conjunction with your internal Help Desk Call Center resources to handle demanding events like software migrations. To read additional information about Progent's Help Desk outsourcing, refer to Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent's sophisticated customer support database software includes thorough histories for all service delivered to Progent's customers. Every active Progent team engineer has the benefit of the history of support delivered to each client by any team member. This archive of problems and solutions is structured as an easily retrievable internal knowledge base that permits Progent's remote technical engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft make available other vast technical support databases and to vendors' in-house support staff that allow Progent's remote service specialists to arrive at the optimal solutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To see how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote professional expertise in Virginia, phone 1-800-993-9400 or visit Expert Online Network Help.

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