If your company IT network is in Virginia you can now get fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to help with emergency issues that threaten your network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any independent support firm in the country. Rates are affordable, billing is per minute, sign-up is quick, and service is world class.

In case your Virginia organization is based far from major metropolitan areas including Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, help from UNIX or CCIE-certified engineers may be limited when you have an urgent situation. This could mean a drop in income for your business, upset customers, idle workers, and defocused executives. By utilizing Progent's online services, you can get in touch with a certified consultant ready to offer assistance whenever you need it to get your network operating.

Because Progent charges for phone help by the minute, your company is invoiced exclusively for support provided. Progent asks for no service activation fee. Many remote service firms apply large minimum fees or bill for each quarter hour or longer. Progent's small granularity and straightforward pricing model save you from large bills for quick fixes.

If your Virginia business requires technical assistance for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned team of online consulting professionals offers a broad array of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most complex network trouble faster than is feasible with typical third-party service firms or with the in-house IT resources usually available to smaller companies. Progent has developed the technology and skills to repair technical issues efficiently in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CISCO CCIE engineers have qualified for major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To assist companies who operate networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote service team can provide the expertise of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides online support from engineers who hold the industry's top security certifications including Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows trouble ticket escalation, when called for, to specialists with relevant competence to resolve particularly tough jobs. This accelerates remediation of emergency problems, avoids network disruption, and reduces maintenance bills.

For companies in the state of Virginia, Progent enables virtually instant remote contact with UNIX/Linux, Sun Solaris, Mac OS X specialist for critical help to troubleshoot network issues that are damaging your business and are beyond the comfort zone of your on-hand network maintenance organization. Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE-certified support professionals can connect to your system with advanced remote support tools in order to provide quick and affordable diagnosis and repair of serious IT issues.

Services Progent's Remote Support Experts Can Provide Your Virginia Company
Progent's network consultants can provide expert assistance for an extensive set of UNIX, Apple, Cisco, and Windows solutions such as:

Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X remote network service staff can assist Virginia small businesses with an extensive array of IT products and technologies that include network infrastructure, messaging solutions, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Mac OS X platforms, VMware technologies for server economization and centralized management, and moving from dated systems to contemporary environments based on newer versions of UNIX, Linux, Solaris, Mac OS X, or MS Windows.

Progent's service professionals can provide remote troubleshooting for systems powered by major versions of the UNIX OS including: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who earn this rare credential by completing strenuous examinations supervised by Cisco. In most cases Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and as a result their expertise is not easily available to the general public.

Progent is among the rare IT technology service firms that ensures that CCIEs are available to support small and medium sized organizations. Also, Progent can provide convenient communication with a Cisco CCIE via telephone so your company can receive immediate assistance for critical system problems that are disrupting your business but are outside the comfort zone of your local IT maintenance group. Progent's CCIE engineers can connect to your environment by means of the latest remote support technology in order to execute fast and affordable analysis and resolution of serious network trouble.

CCIE and CCNP qualified consultants from Progent can assist you to plan, implement, and support a converged information system that can simplify operations, reduce costs, and speed time to positive ROI. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology configuration assistance, Progent can significantly enhance the business value of your information network in Virginia. For more information about Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Support.

Microsoft Gold Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified online support professionals can deliver network problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of consulting professionals who can assist your company with a wide range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 application development, Lync integration and Office Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 migration, SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified Network Security Consultants
Progent provides you access to qualified CISA, CISM, and ISSAP security consultants who offer a variety of system protection services that can bolster the defenses of your UNIX/Linux, Solaris, or Apple Mac network against internal or external threats or assist your business to recuperate rapidly from a breach. Security solutions provided Progent include: comprehensive security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; efficient recovery from virus and worm attacks; configuring firewalls; planning secure techniques for off-site and mobile access; protecting your email system from spam and DHA attacks; and implementing continual network monitoring. To learn more on Progent's security support for small and midsize companies, visit Progent's Professional Support for System Security.

Applications Services: Online Classes, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers professional consulting expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, MS Office Project, Microsoft Office Word, and MS Office Excel. To find out additional information concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Call Center Support Alternatives
Progent provides three service offerings for Call Center services including UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who need the timely accessibility of a professional Help Desk Call Center but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Helpdesk resources. Progent can act as a main Help Desk for your organization, represent an escalation alternative for the most challenging technical issues, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your existing one, evaluating or programming Call Center application software to meet the particular needs of your company, or providing temporary staff to operate online with your internal Call Center resources during high-demand scenarios like system upgrades. To find out more on Progent's Help Desk service and outsourcing, see Progent's Help Desk Call Center Support.

Progent's Online Service Tools
Progent has developed an arsenal of customized tools, refined during many years of use, dedicated to promoting the most advanced quality of efficiency for providing online engineering support and repair for small and midsize company information systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite access permits the engineers of Progent's online support team to connect to your system without breaching corporate security.

Progent's advanced service reporting application keeps thorough records of all support delivered to Progent's clients. Each authorized Progent staff engineer has the benefit of the history of services delivered to each customer by any team member. This database of problems and fixes is organized as a readily accessible internal knowledge base that permits Progent's online technical engineers to share their knowledge company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to other extensive support knowledge bases and to vendors' internal engineering staff that allow Progent's remote service specialists to come up with the best resolutions quickly.

Contact a UNIX/Linux or Cisco Network Support Specialist Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for emergency phone-based consulting support in Virginia, call 1-800-993-9400 or go to Expert Remote Network Help.















© 2002- 2017 Progent Corporation. All rights reserved.