If your business information network is in the state of Virginia you can now get fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with emergency issues involving your network. Progent maintains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any nationwide support organization in the country. Rates are competitive, charges are by the minute, sign-up is immediate, and service is world class.

In case your Virginia small business is situated away from larger urban neighborhoods such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited during an emergency. This could mean a loss of income for your business, upset clients, idle employees, and distracted executives. By utilizing Progent's remote support, you have access to a qualified consultant ready to offer assistance when you need it to keep your computer network on line.

Since Progent bills for telephone-based service on a per-minute basis, your business is invoiced only for support delivered. Progent imposes no startup surcharge. Some remote consulting organizations have large minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model avoid large bills for fast fixes.

If your Virginia business needs online help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of remote support engineers has a wide array of world-class information technology knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble faster than is feasible with typical independent support organizations or with the in-house IT resources usually available to small or mid-size businesses. Progent has refined the tools and experience to repair technical issues economically in many different computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a number of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, and Design Associate.

To help businesses that operate environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service team offers the expertise of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based contact with professionals with major security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient competence to deal with particularly intractable jobs. This speeds up remediation of urgent network problems, avoids system disruption, and reduces technical support invoices.

For organizations anywhere in Virginia, Progent enables immediate online communication with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency support to troubleshoot computer issues that are hurting business productivity but are outside the comfort zone of your ordinary network service group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-certified service team can analyze your network using advanced remote support technologies that allow them to perform fast and economical evaluation and resolution of serious network problems.

Services Progent's Online Support Specialists Can Offer Your Virginia Business
Progent network consultants are qualified to provide advanced help for an extensive set of UNIX/Linux, Apple, Cisco, and Windows technologies including:

Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote network support team can help Virginia small businesses to maintain a large set of computer products and technologies such as network architecture, email support, security expertise for computer systems and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor economization and centralized administration, and transitioning from older applications to current environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts can provide remote technical help for computers based on popular versions of the UNIX OS such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or mainstream Linux products including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who earn this prestigious certification only after strenuous testing supervised by Cisco. The vast majority of CCIEs are hired by large enterprises or national ISPs, and so their services are not conveniently available to the general public.

Progent is one of the only network consulting providers that makes sure that CCIEs are available to assist small and mid-size businesses. In addition, Progent facilitates quick access to a CCIE via telephone so you can receive immediate help for urgent network problems that are hurting your business but are beyond the comfort zone of your ordinary system maintenance group. Progent's CCIE consultants can connect to your system using the latest on-line troubleshooting technology in order to perform fast and economical analysis and resolution of critical network anomalies.

Cisco certified consultants from Progent can assist your company to plan, configure, and manage a converged business network that can streamline operations, lower expenses, and accelerate time to positive ROI. By offering Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless products configuration help, Progent can significantly increase the strategic value of your information system in Virginia. To find out more on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Expertise.

Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified remote support experts can provide computer problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can assist your company with a wide variety of technology expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint Server development, Lync 2010 implementation and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 management and ISA Server 2006 migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Certified Security Consultants
Progent provides you contact with expert CISA, CISM, and ISSAP security professionals who offer a variety of security solutions that can bolster the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to recover rapidly from a breach. Security solutions offered by Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; quick recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for off-site and mobile access; securing your messaging system from viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. For more information on Progent's security support for small and medium-size businesses, go to Progent's Engineering Support for Network Security.

Business Applications Support: Webinar Training, Development, Integration
Progent's Mac technology experts can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team can supply professional consulting expertise and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Excel. For additional information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers several support programs for Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the timely accessibility of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a primary Call Center for your business, serve as an escalation resource for tough technical problems, or be ready in overflow instances when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or improving your current one, selecting or programming Help Desk application software to address the special requirements of your business, or providing supplemental personnel to operate remotely in conjunction with your internal Help Desk resources to handle high-demand events like software migrations. To find out more concerning Progent's Call Center service and outsourcing, refer to Progent's Call Center Support.

Progent's Online Technical Support Technologies
Progent's advanced customer support database software includes extensive documentation for all support delivered to Progent's clients. Each authorized Progent staff engineer has access to the history of services delivered to every customer by any team engineer. This archive of trouble tickets and resolutions is organized as an easily retrievable internal database that allows Progent's remote technical engineers to share their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' internal engineering personnel that enable Progent's remote consulting specialists to find the optimal solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To find out how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for emergency online consulting help in Virginia, call 1-800-993-9400 or go to Expert Online Network Support.

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