For business computer networks located within the state of Virginia, Progent's Microsoft and Cisco authorized technical experts can provide online help and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has developed enterprise-class expertise, software utilities, and support databases to identify and fix IT problems without the expense and time delays associated with in-person service dispatches.

If your Virginia company is situated outside of the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local computer network support choices may be limited in skills, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s group of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.

In-depth Expertise in Microsoft's Popular Server Technology
Progent's group of computer network consulting experts can help large businesses to architect, set up, and manage major rollouts of key Microsoft technology by offering services like Microsoft Active Directory design, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Microsoft Skype for Business planning and deployment consulting and Microsoft Lync Server management, plus Microsoft SQL Server 2017 migration and Microsoft SQL Server 2016 management. Progent has worked with some of the world's largest organizations to integrate technology based on Microsoft products and can provide branch office technical assistance for enterprises with local offices in Northern California or larger cities across the U.S.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about Progent's ProSight family of managed services for small organizations.

Progent's Online Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad range of online support services to assist your organization to design, program, pilot test, install, manage, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the newest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and identify and fix compatibility problems between different versions of Office Excel. Progent offers as-needed support to clients looking for a quick fix to a specific problem associated with Excel and Progent can also provide full project management support for migrating or creating mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the special requirements of individual users or groups.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of email messages and attachments and preventing the transmission of sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay compliant with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about Progent's complete ProSight line of value-priced managed services for small and mid-size businesses.

Planning Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in specific tasks associated with your SharePoint 2013 migration.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set built into the latest versions of Windows Server has been radically redesigned to simplify the installation, configuration, and management of server clusters and to offer improved levels of network dependability, security, performance, and versatility. New or enhanced features include cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, better protection and quorum structure, minimization of failure points, more disk and memory capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can assist your company assess the business benefits of Windows clustering, design and implement a deployment, educate your IT staff to administer your failover clusters, provide ongoing consulting and support services, and create and validate a disaster recovery plan. Progent's Windows Server 2016 disaster recovery consultants can help you you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants offer expert online and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small or midsize companies and campus networks to enterprise data centers and public clouds. Progent can help you to deploy Cisco's continually improving switch technology to achieve the throughput, expandability, uptime, virtualization, data protection and manageability needed by your business. To learn about Progent's support for Cisco's market-leading family of Catalyst switches, see Cisco Catalyst switch consulting services. To find out about Progent's support for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch support. To find out about Progent's support services for Meraki switches, refer to Meraki switches configuration and management.

Collaborative Approach to Support and Technical Problem Escalation
Computer networks have become ever more sophisticated. In addition, typical small business computer networks incorporate products from many different suppliers. This makes computer integration and maintenance increasingly difficult. It is impossible for even the most experienced engineer to have deep knowledge in all areas of computer technology, or broad hands-on experience in the thousands of hardware and software products, models, and revisions that small businesses incorporate in their IT networks. Progent utilizes a collaborative methodology to computer support and depends on application specialists to bring high-level skills when necessary to resolve complex problems effectively, at the least expense to your company.

Linux Support and Windows/Linux Integration
If your organization's IT environment mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient network that allows all your operating systems to coexist for easy management, transparent dataflow, fault tolerance, enhanced performance, and integrated security. If you are writing or testing Linux based-software within an environment that includes Microsoft-based servers, desktops, and applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of high-value expertise.

System Center 2016 Consultants
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new implementation of System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

Contact a Progent Computer Support Expert
To learn how you can access a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Support.














© 2002- 2019 Progent Corporation. All rights reserved.