For small office computer networks located throughout the state of Virginia, Progent's Microsoft and Cisco authorized professionals can provide online support and remote troubleshooting to repair your network systems issues quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support databases to identify and fix computer network problems without the high cost and delays normally associated with in-person technical service calls.

If your Virginia small business is located beyond the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local network support options may be limited in skills, or not available during an emergency. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís group of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not just the technical skills needed for the job, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

Full Range of Security Services
Progent's CISA, GIAC, and CISSP certified security engineers can help you to perform comprehensive security assessments, restore operations rapidly from attacks, set up firewalls, configure secure techniques for off-site and mobile access, deploy spam filtering and email encryption, and craft a corporate-wide security strategy based on round-the-clock automated network monitoring.

Citrix Virtual Desktop Engineering Support
Desktop and application virtualization solutions from Citrix allow fast set up of new desktops, fast deployment of new applications, streamlined image management, immediate restoration after desktop PC failure or loss, lower initial investment in and extended usable life for client computers, predictable performance, tight control of security policies, and the ability to prevent sensitive corporate or government data from being taken from the data center. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp experts can assist you to assess, pilot, deploy, administer, and support Citrix virtual desktop products and can assist you manage and support other virtualization platforms from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

Google Android Smartphone Integration
Progent's Android phone integration consultants have extensive background delivering online and on-premises assistance for businesses of all sizes who want to incorporate Android phones into their IT systems so that users can communicate and collaborate from anywhere. Progent has the range of skills to solve network issues that span numerous manufacturers and that entail a combination of older and up-to-date information technology. Progent provides cost-effective remote technical support to assist you with any aspect of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.

Windows 8.1 Integration Services
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of consulting services to assist companies of any size to deploy, manage, and support environments that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to create testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment plans based on leading practices. Progent's consultants also offer Windows 10 planning and migration support.

Online Training Classes for Desktop Apps
Progent provides online instruction for popular client applications and environments including Microsoft Excel, Word, Access, Visio, Adobe Acrobat, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and 8. Online education offers the advantages of traditional classroom sessions, including instant communication between students and teachers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of multiple trainees.

Immediate Support for Urgent Issues
With Progentís urgent online computer support services, your company can receive immediate assistance for issues that are causing lost productivity. Online support does away with the lengthy delay and higher cost required for in-person network help. For typical administration tasks, Progentís remote support engineers can finish most jobs within minutes of receiving a request, instead of forcing your company to wait for up to a day for on-premises support to arrive.

Progent's Consulting Services for Microsoft SQL Server 2016
SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer remote and on-premises support to assist businesses of all sizes to plan, deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Advanced Project Management Consultants
For enterprise clients looking for high-level project management support, Progent offers the services of senior IT professionals with decades of experience in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist businesses to adhere to best practices to ensure that major projects are completed on time and within budget.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantsoffer expert online consulting support to help organizations of any size to connect their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and applications in hybrid architectures that seamlessly combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud migration services such as Office 365 integration with on-premises Exchange and Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants offer broad expertise in the integration and maintenance of wireless networking technology and can assist you to plan, deploy, manage and troubleshoot wireless solutions that are compliant, robust, expandable, simple to manage and use, able to handle your critical workloads, and seamlessly incorporated into hybrid cloud environments. Remote and on-premises support offered by Progent span a variety of wireless technologies such as smartphone and tablet integration and management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include system design, configuration, management, troubleshooting, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 deployment. In case your organization is already using SQL Server 2014, Progent can assist you to carry out a cost-effective migration to Microsoft SQL Server 2016.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the knowledge of network security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security services addressed under GIAC certification including auditing network vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting security incidents.

Microsoft Dynamics GP Consultants
Progent can provide a Microsoft Dynamics GP (Great Plains) support professional to assist you to maintain and improve your MS Dynamics GP-powered business information system. Progent can also help you to plan and implement an efficient Dynamics GP upgrade from a legacy system so that you retain your information, improve your security, extend your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and minimize network disruption by planning and following an efficient migration plan.

Data Protection Manager Support
Progent's expert System Center Data Protection Manager engineers can help your company to create a practical workplace recovery strategy, design an affordable fault-tolerant IT architecture, install a Data Protection Manager-based backup and recovery solution, thoroughly test your system, educate your administrative staff or local consultants how to manage Data Protection Manager, or provide complete IT outsourcing services such as remote housing of Microsoft SCDPM servers in Progent's world-class data center facility.

Planning and Deployment Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can help your business to upgrade to Aironet wireless access points and Cisco wireless controllers that comply with the new 802.11ac Wi-Fi standard, enabling you to get three times the performance for your Wi-Fi network while increasing the signal coverage.

Contact a Progent Network Support Expert
To find out how to contact a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or go to Remote Computer Help.

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