Progent can provide voice and VoIP services from AT&T, Broadwing, and Speakeasy. Voice communications services offered through Progent include long distance, toll-free, local, teleconference, Voice Over IP, and wireless. Progent can also help you to integrate voice communications services into your computer network and your business processes so that your company receives all the benefits of the exciting fusion of voice and data technology. Progent can provide a complete range of VoIP consulting services to offer your company a competitive advantage and a seamless expansion path as communications technology evolves.
Progent can provide voice communications services from AT&T, Broadwing, and Speakeasy. Voice communications services offered through Progent include long distance, toll-free, local, teleconference and web meeting, VoIP, and wireless. Progent can also help you to integrate voice services into your computer environment and your business processes so that your company gets all the benefits of the revolutionary convergence of voice and data technology. Progent can deliver a full range of VoIP consulting expertise to offer your business a competitive advantage and a smooth growth path as technology evolves.
Progent offers a variety of network service bundles for small companies. These information technology outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of Microsoft's MOM 2005, a state-of-the-art network and IT support product that tracks the availability, throughput, and security of your information system and isolates potential problems before they can disrupt your network. With Progent's economically priced network service programs, small companies can choose a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
For enterprises with branches in Northern California or any region served by Progent's consultants, Progent's Microsoft-certified IT consulting professionals and certified Cisco network specialists offer a range of network support services including project management, Sarbanes Oxley compliance, site moves, corporate security, network design, on-site or phone-based branch office support, and technical support for colocation hosting environments. A Progent network consultant can help you design a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent’s Microsoft qualified consultants can help major enterprises plan, deploy and maintain major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SMS Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Progent's UNIX platform consulting services offer small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX experts, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise offers you an easy single source to help you create and maintain a secure and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's CISSP qualified security consultants, or Certified Information Systems Security Professionals, are experts who have been awarded CISSP Certification as a result of rigorous study and thorough testing. CISSP qualification indicates expertise in an international standard for IT security. ANSI has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include Security Management Practices, Security Design and Test Systems, Access Control Methodology, Applications Development Security, Operations Security, Hardware Security, Encryption, Telecommunications, Internet Security, and Disaster Recovery Planning.
Progent's pricing model is to charge for phone support and on-site visits per minute. Consequently, you are billed exclusively for received support. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in regions where Progent provides in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization fee and asks no retainer. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to permit minor problems to stay unaddressed.
Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and rollout plans, install Windows Server 2008 with your network infrastructure and workload, train your support staff how to use enhanced management tools, and deliver continuing consulting and support via low-cost options including Help Desk Call Center service and remote technical support.
Even if your business has a minimal network support staff and a limited technology budget, your information system can still have the same high reliability and responsiveness that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network consultants, the latest system management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical network applications and hardware up and running. Progent's 24x7 Network Management Services include remote network monitoring, server monitoring, and application monitoring to cut service expenses, resolve trouble spots quickly, and anticipate issues before they impact network performance. Progent is expert at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform comprehensive event management. Progent supports MOM 2000 and MOM 2005 to offer small business systems enterprise-class reliability, protection and performance.
Progent’s Cisco VoIP consultants can provide experienced planning, deployment and troubleshooting services for Cisco VoIP technology. Cisco AVVID technology supplies the infrastructure and feature set for building a seamless converged system that can handle voice, video, and data traffic at the same time. AVVID offers this capability while preserving a high level of network uptime, QoS, and protection. Important benefits of IP communications solutions enabled by Cisco AVVID VoIP architecture include a versatile, open upgrade ability that permits you to select IP Communications products that address your existing needs, while offering a smooth route for speeding up IP adoption, QoS structures that help ensure high voice quality via close control of delay, loss and jitter, and system administration products that provide system administration, operations, troubleshooting, configuring, fault tracking, and element management. Progent’s Cisco-certified technology consultants can show you how to design a reliable Voice over IP solution based on Cisco IP PBX and Cisco IP Telephony products. Progent’s VoIP experts can show you how to select and install Cisco software that makes sense for your small or medium size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
Progent’s Microsoft certified experts offer small and midsize businesses experienced support services for Microsoft Operations Manager (MOM 2005) and Microsoft Operations Manager 2000. MOM 2005 delivers open and expandable enterprise-class system management by providing comprehensive event management, proactive monitoring and threshold alarms, reporting and trend analysis, and system and program-specific intelligence and tasks to improve the control of Windows Server System networks. Through internal application profiles, Microsoft Operations Manager 2005 allows you to isolate your IT health problems before they grow into disasters, improve the payback of your network operations through specified best practices, and support your network operations and senior administrative staff through sharing critical service level and performance data. Progent’s MOM consulting engineers have extensive field-proven experience with MOM 2000 and MOM 2005 and can help your company deploy and configure MOM in order to optimize the availability and efficiency of your IT network.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Great Plains reporting services can help you design reports that let you analyze your business more thoroughly, transforming raw information into useful understanding of your company and customers.
Progent is one of the most qualified network consulting firms in Northern California for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Exchange 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
