For small office networks located anywhere in the state of Washington, Progent's Microsoft and Cisco certified professionals can provide phone assistance and troubleshooting to fix your network systems problems quickly and cost effectively. Progent has acquired enterprise-level expertise, advanced software utilities, and support databases to identify and repair IT problems while avoiding the high cost and time delays normally associated with on-site technical service visits.

If your Washington organization is situated beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local network support options may be limited in skills, or unavailable during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progent’s group of network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to provide affordable network solutions.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline critical business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Android Smartphone Integration
Progent's Android smartphone integration consulting services have years of experience delivering online and onsite support for organizations of any size who need to integrate Android phones into their IT systems so that mobile clients can work together while on the go. Progent offers the breadth of know-how to solve network problems that span multiple manufacturers and that represent a mix of legacy and current information technology. Progent offers affordable remote consulting to help you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones and tablets efficiently.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) service utilizes next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat progression including protection, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Learn more about the entire ProSight portfolio of affordable network monitoring and management services for small organizations.

Some Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the popular remote Cisco router support services offered by Progent's certified Cisco experts are setting up domain name, DHCP, routing maps, clock, and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing maps, and line settings; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel and routing problems; creating a network diagram and documenting configuration; plus policy and fault tolerance strategy.

Juniper Consulting
Progent's Juniper-authorized network engineers can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate efficiently from discontinued devices to current releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network operating system to help you to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage environments that include a combination of Juniper's software platforms.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. To find out more, visit Altaro VM Backup Consulting Services.

Design, Deployment and Troubleshooting Services for Microsoft System center 2012 R2
Progent's System Center 2012 consulting experts have more than a decade of experience integrating, supporting and fixing the core components that make up Microsoft System Center and can assist your organization to design, install, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 migration planning and support to help your organization to move to the latest edition of System Center from an earlier release or from another IT management solution to provide the advantages of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology incorporated into the most recent versions of Microsoft Windows Server is dramatically re-engineered to streamline the deployment, setup, and maintenance of server clusters and to provide improved levels of network dependability, protection, performance, and flexibility. New or improved capabilities include automated cluster verification, easier configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased availability, better security and quorum models, fewer failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified cluster technology experts can assist you evaluate the advantages of Windows clustering, design and execute a deployment, educate your network support staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster technology field-tested in Microsoft's massive Azure cloud.

VMware NSX Network Virtualization
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.

Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Aironet wireless AP configuration support and Cisco wireless controller integration so you can benefit from the 802.11ac Wave 2 WiFi specification to get three times the performance for your Wi-Fi LAN while expanding the signal coverage.

Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless VoIP phones typically requires that you set up and optimize many components of your Wi-Fi infrastructure including access points, routers, wireless LAN controllers, and management tools. Progent's wireless IP phone configuration consultants can provide remote and on-premises support to help you build and manage a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.

Get in Touch with a Progent Computer Consultant
To see how to contact a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or go to Remote Network Help.

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