For small company network systems located throughout the state of Washington, Progent's Microsoft and Cisco qualified technical experts can provide online assistance and remote troubleshooting to solve your computer network troubles quickly and affordably. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to troubleshoot and repair network problems while avoiding the cost and time delays associated with onsite technical service calls.

If your Washington organization is located outside of the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local network support options may be limited in skills, or not available during urgent situations. This can result in a network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM certified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that information security professionals are required to learn. It provides executive management the assurance that consultants who have earned their CISM credential possess the background and capability to deliver efficient cybersecurity management and support consulting.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency technical assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for established corporate accounts.

Progent's Integration and Development Support for SQL Server 2016
SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, uptime, BOYD support, and integrated BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and on-premises expertise to help organizations of any size to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager. In addition, Progent can help you to carry out a smooth upgrade from SQL Server 2016 to a later release of SQL Server.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent offers easy, quick, and economical access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified network gurus who earn this top-level classification only through intense testing by Cisco. CCIEs are able to resolve the most complicated problems surrounding network design, setup, troubleshooting, and maintenance. Progentís CCIE consultants cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and devising workarounds or obtaining software updates to correct problems. Progent offers fast contact with a CCIE by telephone so you are able to get immediate help for tough network troubles that are affecting business efficiency but are outside the expertise of your local IT support resources.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection service incorporates cutting edge behavior machine learning technology to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn more about the complete ProSight series of value-priced outsourced network management services for small and medium-size businesses.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical problems and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and on budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Microsoft Dynamics GP Consultants
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and experience to address the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.

Migration Consulting for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business experts offer online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified network security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

Citrix Certified XenServer Support Services
Progent's Citrix XenServer virtualization engineers can help your company to understand the business advantages of XenServer and additional Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your current XenServer environment and show you how to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.

Stealth Penetration Testing
Stealth penetration testing is a key part of any comprehensive network security strategy. Progentís security professionals can perform extensive unannounced penetration security checks without the knowledge of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident warnings and event history monitoring are correctly set up and actively monitored.

Azure Planning and Integration Consulting
Progent's Microsoft Azure cloud integration experts can help you with any aspect of Azure cloud integration such as requirements analysis, readiness evaluation, solution design, pre-production testing, implementation, centralized management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and debug firewall appliances and VPN connections so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid environment that seamlessly combines physical datacenters with Azure resources.

Contact a Progent Computer Support Expert
To learn how to contact a Progent computer support expert for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Network Help.














© 2002- 2019 Progent Corporation. All rights reserved.