For small office networks located throughout the state of Washington, Progent's Microsoft and Cisco certified technicians can provide online support and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has acquired world-class skills, software utilities, and support databases to diagnose and repair IT problems without the expense and delays associated with onsite service calls.

If your Washington company is located beyond the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progent’s staff of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to deliver cost effective network solutions.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions lower the effort needed for IT managers to set up software programs so they are standardized across an entire user base, provide the power to control access to business data, and enable quick installation of additional or upgraded desktops. In Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new VDI infrastructure behind RDS simplifies client access, enhances performance, tightens security, unifies administration, and provides a nearly seamless user experience. Progent's desktop virtualization consultants can help your company to assess the strategic advantages of Microsoft's virtual desktop technologies, set up test and production environments, optimize your network architecture to accommodate virtual desktops efficiently, assess and resolve security issues, and educate your IT administrators to follow best practices to gain a fast ROI from desktop virtualization.

Immediate Support for Urgent Problems
With Progent’s emergency online network troubleshooting services, your company can get instant assistance for problems that are causing network disruption. Online support eliminates the lengthy delay and increased cost required for on-site technical help. For typical network administration work, Progent’s remote support engineers can perform most jobs within a few minutes of a request, instead of forcing you to live with a problem for up to a day for on-premises support to arrive.

Live Online Education for Desktop Apps
Progent provides live online training for popular desktop programs and operating systems such as Microsoft Office and Office 365 Excel, Word, PowerPoint, Project, Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and Windows 8. Online training provides all the benefits of traditional classroom seminars, such as instant communication between clients and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of multiple trainees.

Microsoft Windows 8.1 Integration Services
Progent's Microsoft-certified Windows 8.1 consultants can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to install, manage, and support networks that include workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help set up testing environments to assess Windows 8.1 and develop and manage Windows 8.1 deployment plans based on leading practices. Progent's consultants can also provide Windows 10 migration assistance.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Read about the complete ProSight series of affordable network management outsourcing services for small businesses.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV ERP includes powerful innovations including tailored Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP professionals can provide programming, integration and debugging services to enable your company to take advantage of Microsoft Dynamics NAV. Progent’s engineers can assist you to integrate MS Dynamics NAV ERP software to other services and applications. In addition, Progent can assist you to create and analyze databases so you can enhance your understanding of your business, acquire more clients, expand your marketing strategies, and build successful alliances.

Advanced Project Management Consultants
For enterprise clients looking for advanced project management support, Progent offers access to senior IT professionals with years of experience in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist businesses to adhere to best practices to make sure strategic projects are successfully completed on schedule and within budget.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) network engineers have earned a certification reserved for only the most accomplished experts for architecting, programming, implementing, and debugging a wide array of Cisco networking and interconnectivity products. There are only seven thousand CCIE’s worldwide, and attaining certification involves extensive proof of networking skills via written exams and hands-on testing to ensure that CCIE’s know how to apply theory to real-world situations. CCIE’s have a base understanding of root networking concepts and protocols that enable quickly crafting multi-vendor solutions.

SQL Server Software Programming
Progent's Microsoft-certified SQL Server application programmers can assist with all stages of creating and managing SQL Server applications. Progent adheres to industry best practices within Microsoft's .NET architecture to create expandable, manageable custom applications and to finish application projects on time and within your budget. Software development support available from Progent for Microsoft SQL Server environments includes specification of features and scope, database modeling, ETL development, data integrity, T-SQL programming, software installation, capacity planning, performance optimization, backup/recovery strategies, clustering and virtualization, replication, security and compliance, and business continuity.

Windows Server 2012 Consulting Support
Progent's Microsoft-certified Windows Server 2012 R2 consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, train your IT support, staff, create a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and test a DR/BC plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to assess the benefits of Windows Server 2016 for your business and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model.

Web Development Consulting
If you want to spruce up your corporate web, create internal Webs for applications such as human resources or employee training, build a powerful Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and seasoned web architects and developers. Progent's consultants can also help your company to host your web solutions by building and maintaining a secure, robust server and communications infrastructure that includes remote and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web authoring platforms. For data-intensive web sites, Progent can provide the help of SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

Planning and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can help you to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the new IEEE 802.11ac Wi-Fi standard, making it possible to get three times the performance for your wireless network while extending the signal coverage.

Fast and Affordable Online Support Throughout the U.S.
Progent has delivered online or on-premises network consulting assistance to businesses in each state in the U.S. Many of these clients have expressed their high regard for Progent via testimonials to the excellence of Progent's service staff. Take a look at Progent's client testimonials to learn what people have said about the high level of Progent's IT services

Microsoft Exchange Server 2013 Upgrade Support
Progent can provide comprehensive Microsoft Exchange 2013 migration consulting services such as risk/benefit analysis, end-to-end project management services, site analysis, cost estimates of new software licenses and equipment required, preparing your Active Directory forest and domains for optimal operation with your Exchange 2013 solution, designing Database Availability Groups that provide maximum availability to your Exchange mailboxes, pilot testing at a customer's site or at Progent's test lab, managing transitional coexistence of Microsoft Exchange 2013 and older versions of Exchange, deployment of the new system, deactivating the old system, and training for client's IT staff and users.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have wide-ranging backgrounds in the implementation and maintenance of wireless networking technology and can help your IT team to design, deploy, manage and troubleshoot wireless ecosystems that are compliant, resilient, expandable, easy to administer and operate, ready to handle your vital applications, and seamlessly integrated into hybrid cloud networks. Remote and onsite expertise provided by Progent span a variety of wireless technologies such as smartphone management, Wi-Fi infrastructure design and deployment, wireless site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Talk to a Progent Computer Consultant
To learn how you can get in touch with a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Support.

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