For small office computer networks located throughout the state of Washington, Progent's Microsoft and Cisco certified technical team members can deliver remote phone help and remote troubleshooting to fix your computer system problems fast and cost effectively. Progent has acquired enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the cost and delays normally associated with onsite technical service visits.

If your Washington company is located beyond the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical problems persisting for too long. Progentís group of network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to assist with efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use your content policies for monitoring the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about the entire ProSight portfolio of value-priced network management outsourcing services for small and mid-size organizations.

Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV offers powerful innovations including Personalized Role Centers, improved analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting experts offer programming, integration and troubleshooting support to help your company to benefit from MS Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV to additional services and applications. In addition, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your operations, acquire more customers, refine your sales strategies, and build productive partnerships.

Oracle Administration Support and Application Development
Progent can provide help from an Oracle expert for Oracle database administration expertise or an Oracle application developer for creating RDBMS business applications. Progent's Oracle database administrators can assist you to simplify key Oracle management activities including database tuning, backup and restore processes, and information security. Progent's Oracle application developers can help you to build, test, troubleshoot, or port Oracle-based applications using PL/SQL. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code using Oracle's SQL Access Advisor.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progentís elite team of Cisco certified CCIE consultants have been awarded an accreditation reserved for the most capable specialists for architecting, configuring, implementing, and troubleshooting a wide array of Cisco network and interconnectivity solutions. There are only 7,000 certified CCIEs around the world, and achieving this distinction involves extensive proof of competency via written exams and hands-on lab demonstrations to ensure that CCIEís know how to apply knowledge to real-world situations. CCIEís have a foundational knowledge of core networking technologies and protocols that enable rapidly creating multi-vendor solutions.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consulting experts can show you how to create a disaster recovery strategy to handle a total data center failure. Progent can help you create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing so that when a catastrophic failure happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized consultants can also help your company to create an affordable, non-stop system solution that addresses reliability issues covering a wide range of network technologies and processes. Progent's business continuity specialists can assist your company to deal with the broader problems associated with keeping your business operational following a disaster by taking into account not only IT concerns but other issues such as alerting critical staff members, locating temporary office space, acquiring replacement transportation, finding substitute employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build an affordable disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure cloud.

Remote Consulting for Windows Server 2008 R2
Windows Server 2008 R2 represents a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, more expandable, and able to offer a better platform for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2008 professionals can deliver expert, cost-effective remote support to assist your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 R2 by providing consulting, support, training, administration, monitoring, and security engineering services.

Planning and Support Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a centralized solution for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy versions of VMM, design processes for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the strategic advantages of new technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.

Project Server Consulting
Progent's Microsoft Project Server consultants offer comprehensive online and onsite support services for Project Server as well as for all Microsoft products that integrate in conjunction with Project Server. Consulting services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel application support, plus Office PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE consultants to help you to enhance your infrastructure to accommodate local, branch office, home-based, and mobile workers so that they can use Microsoft Project Server to work together safely and efficiently. Progent's security experts can help you to plan and enforce security workflows that safeguard important project data without disrupting the efficient sharing of legitimate information.

Live Online Education for Popular Desktop Apps
Progent provides online training for popular desktop applications and environments such as Excel, Word, PowerPoint, Visio, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Live online learning provides all the benefits of traditional in-person seminars, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of many students.

Microsoft SharePoint Server Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint 2010 engineers and SharePoint Server 2007 experts can help you rationalize the business justification for implementing the current release of SharePoint, consult with you on the appropriate edition of Microsoft SharePoint for your application, provide setup and deployment services, help you to set up MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint, develop a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Helpdesk services.

Data Backup Consulting Services
Progent's data backup engineers can provide help for a broad range of utilities and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to implement, upgrade, or maintain data backup systems for a range of environments including local, edge to datacenter, cloud-based, or a mix.

Planning and Migration Consulting Support for Microsoft Windows 10
Progent's Windows Windows 10 migration consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and ongoing technical help.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a unified voicemail platform that promotes collaboration by offering a variety of alternatives for accessing calls and messages within an environment that is simple to deploy and administer. Cisco Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response, and greeting services for small to medium businesses (SMBs) and corporate branch locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging solution gives you the highest possible business advantage.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates key features initially developed for and refined on Azure, among the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V experts can help you to assess the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a smooth migration strategy, educate your IT management and support staff, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.

Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a range of network support packages based on System Center 2016 Operations Manager technology. Progent's automated, round-the-clock network monitoring makes your server management proactive instead of crisis-based. By identifying potential issues before they cause system disruptions, Progent's automated server monitoring can keep your network environment free of stressful and costly service interruptions.

Contact a Progent Network Support Expert
To see how to access a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or visit Online Network Support.

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