For small business networks located within the state of Washington, Progent's Microsoft and Cisco authorized professionals can provide phone help and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired world-class skills, software utilities, and support databases to identify and resolve network problems without the expense and delays associated with onsite technical service calls.

If your Washington company is situated outside of the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of customers. This means you get not just the technical expertise needed for the task, but an expert with field proven methods for applying that expertise to deliver cost effective network solutions.

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon Web Services (AWS) planning and integration consultants offer cost-effective remote support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid environments that efficiently incorporate Amazon AWS services. Progent can provide as-needed support or Progent can provide project management outsourcing services to help you move smoothly to the Amazon AWS cloud.

IT Support for Small Governments and School Districts
Progent has a long background providing a full-spectrum of remote IT support and emergency repair services to local governments and school districts throughout the United States. Progent is among the pioneers in providing expert online network support and has delivered IT support to clients in every state. Progent's online computer support for local governments eliminates travel costs and resolves problems faster than on-premises service calls.

Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, data security, availability, BOYD integration, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer online and on-premises support to help businesses of any size to design, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and SCOM.

Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV offers several new features such as specialized Role Centers, enhanced business analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP experts can provide software development, integration and troubleshooting support to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can help you to connect Microsoft Dynamics NAV ERP software to additional services and applications. In addition, Progent can help your organization to create and analyze databases so you can improve your knowledge of your business, attract additional customers, refine your marketing strategies, and form productive partnerships.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers advanced virtualization technology, a state-of-the-art datacenter facility, and the support expertise of Progent's Microsoft Gold Certified consulting staff to provide small companies a complete IT outsourcing solution that improves network reliability and protection, reduces administrative hassle, and cuts costs. With Progent's Private Cloud Hosting structure, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hardware host without time-consuming and chancy reconfiguration. With Private Cloud hosting, your network is not kept captive to a single hosting provider.

Windows 8.1 Migration and Integration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, administer, and troubleshoot networks that include desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create testing environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 migration plans based on leading practices. Progent's consultants also offer Windows 10 migration assistance.

Broad and In-depth Knowledge of Business Networks
Progentís team of more than 80 network experts means customers benefit from the leverage of more than a thousand years of cumulative experience and shared knowledge to fix the most difficult IT problems. Progentís accredited network consultants possess the knowledge and experience to find fixes quickly and implement them cost effectively.

Migration Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the scope of IT knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business value to your information network. Progent's Microsoft Gold-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.

Microsoft Exchange 2013 Upgrade Services
Progent can provide expert Exchange 2013 migration consulting services such as ROI analysis, end-to-end project management, site prep, cost estimates of new software licenses and hardware required, preparing your Active Directory forest and its domains for optimal operation with your Exchange 2013 environment, designing Database Availability Groups that deliver maximum availability to your mailbox servers, pilot testing at a customer's location or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange Server 2013 and older versions of Exchange Server, implementation of the new system, deactivating the previous system, and training for client's IT staff and users.

SQL Server Application Programming
Progent's Microsoft-certified SQL Server application developers can assist with the entire lifecycle of creating and managing SQL Server-powered database applications. Progent follows industry best practices within Microsoft's MSF Framework to create scalable, easy-to-manage custom software applications and to finish application development projects on schedule and on budget. Development expertise offered by Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, normalization, data migration, T-SQL programming, software installation, capacity planning, tuning, backup and restoration, partitioning, synchronization, security and compliance, and disaster recovery/business continuity planning.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget. For more information about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows Server 2016 failover clustering integration, Microsoft Windows Server 2012 clustering expertise and Windows Server 2008 failover cluster expertise to enable your company design clustered server configurations that can provide high availability, even for routine maintenance operations. This non-stop capability is feasible because any server in a cluster can be taken off-line for servicing without affecting clients. Server clustering also allows support personnel to perform critical security enhancements during regular working hours without reducing user productivity.

Microsoft Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange 2010 consultants can assist your company to evaluate the benefits of Microsoft Exchange 2010 for your business and can assist you to design and execute an affordable upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2K that will offer fast payback by increasing your productivity, lowering the expense of equipment and support, streamlining management, and integrating your key communications technologies.

After-hours Remote Support
Progent's economical extended hours online technical support program provides companies round-the-clock availability of remote technical support from Progent's Technical Response Center (TRC). Services available outside normal work hours include fixing problems with Microsoft server products, MS Windows desktop troubleshooting, help with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching support for Cisco networking products.

Consulting and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft Gold-certified System Center 2012 Operations Manager consultants have more than a decade of experience designing, deploying, enhancing and fixing SCOM solutions and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.

Contact a Progent Computer Support Expert
To find out how to get in touch with a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Help.














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