If your business IT network is in Washington you can now get quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to fix complex issues that threaten your computer network. Progent maintains one of the most extensive teams of UNIX and Cisco CCIE consulting experts accessible online of any nationwide service organization in the United States. Rates are reasonable, charges are by the minute, engagement is immediate, and support is world class.

If your Washington network is situated far from larger metropolitan areas like Seattle, Spokane, Tacoma, Bellevue, or Vancouver, help from UNIX or Cisco CCIE engineers is often problematic during a network crash. This can result in a loss of income for your business, upset clients, idle employees, and distracted management. By calling Progent's online services, you have access to a certified engineer ready to offer help when you require it to get your computer network on line.

Because Progent charges for online help per minute, your company owes exclusively for technical help provided. Progent imposes no startup charge. Some remote service organizations apply significant minimum time requirements or bill for each fifteen minutes or more. Progent's small granularity and simple billing mechanism eliminate large tabs for speedy solutions.

If your Washington company needs technical help for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers has a broad array of in-depth computer knowledge. This enables Progent's online service specialists to deal successfully with the most complex technical problems faster than is possible with typical third-party support firms or with the in-house IT staff usually found in smaller businesses. Progent has refined the tools and skills to fix problems economically in a wide variety of network environments that feature combinations of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE service specialists have been awarded professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To assist businesses who run networks based on a mix of UNIX/Linux and Microsoft technology, Progent's online service group makes available the help of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent offers remote contact with professionals who hold major security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows service escalation, if needed, to specialists with relevant background to resolve particularly tough jobs. This speeds up remediation of serious network problems, avoids network disruption, and minimizes technical support invoices.

For organizations throughout Washington, Progent allows virtually instant remote access to UNIX, Linux, Solaris, Mac OS X specialist for critical assistance to repair network problems that are threatening your business but are outside the scope of your ordinary IT service organization. Progent's UNIX/Linux, Sun Solaris, Mac, and Cisco CCIE-certified engineers can connect to your system with state-of-the-art remote troubleshooting technologies that allow them to deliver rapid and affordable evaluation and repair of critical computer issues.

Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Washington Company
Progent's network engineers can offer expert assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies such as:

Online Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote technical service team can assist Washington companies with a broad array of IT products and technologies that include system architecture, email support, security expertise for networks and company processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X systems, virtual server products for server consolidation and streamlined administration, and migration from older applications to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac, or MS Windows.

Progent's service experts offer remote troubleshooting for computers powered by popular versions of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who are awarded this advanced certification by completing thorough testing supervised by Cisco. Usually Cisco CCIEs are employed by big enterprises or nationwide Internet service providers, and as a result their skills are not easily available to smaller companies.

Progent is among the few IT technology consulting organizations that makes sure that Cisco CCIEs are accessible to assist small and medium sized businesses. Also, Progent facilitates fast contact with a CCIE via phone so your company can get immediate support for urgent system problems that are disrupting your business but are beyond the comfort zone of your usual network support resources. Progent's CCIE consultants can access your network via secure on-line troubleshooting technology to perform rapid and economical analysis and repair of critical network anomalies.

Cisco authorized experts from Progent can assist your company to design, implement, and service a converged information system that can streamline operations, lower expenses, and accelerate time to productivity. By offering Cisco routers experience with Catalyst switches support and Cisco Aironet wireless products integration assistance, Progent can significantly enhance the strategic value of your integrated network in Washington. To find out more concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Support.

Microsoft Gold Certified Partner for Remote Consulting for Windows
Progent's Microsoft-qualified remote support professionals can provide computer problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your business the assistance of support engineers who can help your company with a wide variety of platform practice areas including Windows Server 2012 R2 integration, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint Server application development, Lync 2010 implementation and Office Communications Server upgrade, Microsoft Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Qualified Network Security Experts
Progent offers you contact with qualified CISM, CISA and CISSP security professionals who offer a variety of security services that can enhance the protection of your UNIX/Linux, Sun Solaris, or Apple Mac network against assaults or help your business to recover fast from a breach. Security solutions provided Progent include: extensive security audits utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm attacks; integrating firewalls; planning secure architectures for off-site and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing continual automated monitoring. To find out more on Progent's security expertise for small and midsize businesses, see Progent's Consulting Expertise for Network Security.

Applications Services: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and education in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft business applications such as CRM, Project, Word, and Excel. To learn additional information on Progent's consulting, customization, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Call Center Service and Outsourcing Alternatives
Progent offers a selection of programs for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are ready to give your customers easy access to a dependable support team with extensive experience in phone help and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a positive recognition as a solid contributor to business success, and Progent's aim is to resolve and not just record problems. To read more information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Call Center Services.

Progent's Online Support Technologies
Progent's sophisticated customer support database system stores thorough documentation for all support delivered to Progent's customers. Every active Progent team engineer has the benefit of the specifics of services delivered to every customer by any staff engineer. This database of trouble tickets and fixes is structured as a conveniently accessible proprietary knowledge base that enables Progent's online technical engineers to communicate their experiences with the whole team to ensure that the quality of Progent's support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft make available other extensive support knowledge bases and to vendors' in-house support staff that enable Progent's remote service experts to find the optimal resolutions promptly.

Contact a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how to get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for urgent phone-based engineering expertise in Washington, phone 1-800-993-9400 or go to Urgent Remote Network Support.

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