If your business computer network is in the state of Washington you can now get quick online help from a UNIX or CCIE-certified professional to help with critical issues involving your IT network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available remotely of any independent support organization in the U.S. Rates are competitive, charges are per minute, sign-up is fast, and service is world class.

If your Washington company is located outside of more populated urban areas like Seattle, Spokane, Tacoma, Bellevue, or Vancouver, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited when you have a crisis. This could mean lost revenue for your business, upset clients, idle workers, and distracted executives. By utilizing Progent, you can get in touch with a certified engineer who can provide help whenever you need it to get your information system on line.

Because Progent charges for remote support on a per-minute basis, your business is invoiced only for support received. Progent imposes no startup fee. Some remote consulting companies have large minimum time requirements or bill for each fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing model eliminate unexpectedly large invoices for fast solutions.

If your Washington business requires online support for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's remote support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned team of remote support engineers has a broad array of in-depth information technology skills. This enables Progent's online technical support specialists to resolve the most complex network trouble more quickly than is feasible with typical third-party service firms or with the internal support staff usually available to small or mid-size companies. Progent has developed the technology and experience to repair technical issues efficiently in many different network environments that feature combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have qualified for major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

To assist companies that maintain environments incorporating a combination of UNIX/Linux and Microsoft technology, Progent's remote support team offers the assistance of consultants who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides remote contact with engineers who have qualified for the industry's top security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties allows service escalation, when called for, to experts with sufficient background to deal with particularly tough problems. This speeds up remediation of emergency network problems, avoids network disruption, and reduces technical support invoices.

For businesses throughout Washington, Progent allows fast online communication with UNIX/Linux, Sun Solaris, Mac specialist for critical assistance to troubleshoot technical problems that are damaging your business but are beyond the skill set of your local network support organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified consultants can analyze your network using advanced remote troubleshooting technologies in order to perform rapid and economical diagnosis and resolution of critical computer issues.

Services Progent's Remote Consulting Specialists Can Provide Your Washington Company
Progent's online professionals can deliver expert help for an extensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based computer service staff can assist Washington companies to maintain a comprehensive array of computer products and technologies that include system infrastructure, email support, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server products for server consolidation and streamlined administration, and migration from outdated applications to modern environments powered by updated versions of UNIX/Linux, Solaris, Mac OS X, or Windows.

Progent's support professionals can provide online troubleshooting for systems powered by major versions of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for offering immediate and economical communication with Cisco CCIEs. CCIEs are elite networking engineers who earn this rare certification by passing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs are hired by large corporations or national Internet service providers (ISPs), and so their skills are not easily accessible to the general public.

Progent is among the few IT support firms that ensures that Cisco CCIEs stay available to assist small and mid-size companies. Also, Progent can provide fast communication with a CCIE via phone so your company can receive timely assistance for urgent system problems that are disrupting your business but are not within the experience of your usual system support resources. Progent's CCIE engineers can tie into your environment by means of sophisticated on-line troubleshooting tools in order to execute quick and affordable diagnosis and remediation of serious network anomalies.

CCIE authorized consultants from Progent can help your company to plan, setup, and service a converged network infrastructure that can streamline business processes, lower expenses, and speed the path to productivity. By combining Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can greatly increase the strategic value of your network infrastructure in Washington. To find out more on Progent's support for Cisco infrastructure, refer to Cisco Network Professional Services.

Microsoft Gold Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified online service experts offer computer troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of support engineers who can help you with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2013 development, Lync Server 2010 implementation and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

Certified System Security Engineers
Progent provides you the services of accredited CISM, CISA and CISSP security consultants who offer a range of security services to enhance the resistance of your UNIX/Linux, Solaris, or Apple Mac environment against attacks or help your business to recuperate fast from a breach. Security solutions available from Progent include: comprehensive security analysis utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious assaults; setting up firewalls; planning safe architectures for off-site and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and setting up 24x7 network monitoring. To read more on Progent's security support for small and midsize companies, see Progent's Consulting Services for Network Security.

Business Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering help services and training in imaging, sound, and video. Progent's consultants offer help in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for Microsoft applications such as Microsoft CRM, Microsoft Office Project, MS Word, and MS Office Excel. For more concerning Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Support Options
Progent provides three programs for Help Desk Call Center services : UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the timely availability of a professional Help Desk Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can operate as a primary Help Desk for your business, represent an escalation resource for tough technical problems, or be available in overflow instances when your other resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or customizing Help Desk software products to address the particular requirements of your company, or providing supplemental personnel to work remotely with your in-house Call Center resources during demanding events like system upgrades.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft professionals are ready to offer your customers convenient contact with a reliable support resource with extensive experience delivering telephone-based support and remote access repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a solid contributor to company productivity, and Progent's aim is to fix rather than simply report problems. To learn more about Progent's Call Center support and outsourcing, visit Progent's Help Desk Call Center Services.

Progent's Remote Service Tools
Progent's advanced service database software stores thorough documentation of all service delivered to Progent's clients. Each authorized Progent staff engineer has access to the details of services delivered to each client by any team member. This archive of issues and fixes is organized as an easily searchable internal database that allows Progent's remote technical professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional extensive support databases and to vendors' internal support staff that enable Progent's online service experts to find the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for urgent remote professional assistance in Washington, phone 1-800-993-9400 or go to Urgent Remote Computer Support.

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