For office networks located anywhere in the state of Washington, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone help and remote troubleshooting to resolve your computer network issues quickly and affordably. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to diagnose and resolve IT problems without the cost and time delays normally associated with in-person service dispatches.

If your Washington company is located outside of the larger metropolitan areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer support options may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not just the technical know how needed for the job, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

Microsoft Windows 8.1 Integration Services
Progent's certified Windows 8.1 experts can deliver a variety of consulting services to help companies of any size to deploy, administer, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to create testing labs to assess Windows 8.1 and develop and execute Windows 8.1 deployment plans based on industry best practices. Progent's consultants also offer Windows 10 migration support.

Network Support for Small Governments and School Districts
Progent has extensive experience delivering a full-spectrum of remote network support and urgent troubleshooting services to local governments and schools across the U.S. Progent is one of the industryís pioneers in providing advanced remote network consulting and has provided IT solutions to clients in every state. Progent's remote IT support for local governments saves travel costs and solves issues more quickly than on-premises service calls.

Easy Sign-on and Billing Structure
Progent makes it simple to become a customer. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum job fee for services performed during normal business hours. All support time is documented in detail and invoiced to the precise number of minutes utilized. By-the-minute invoicing avoids scenarios where clients are charged major bucks for fast repairs. Your company is billed exclusively for the support you receive.

SQL Server 2012 Expertise
Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security professionals to help your business to maintain your SQL Server 2012 environment and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization technologies lower the effort required for IT administrators to set up applications so that they are standardized throughout an entire user base, provide the power to manage rights to critical information, and allow quick installation of new or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure behind Remote Desktop Services streamlines desktop access, enhances performance, strengthens data security, centralizes management, and provides an almost seamless client experience. Progent's Windows Server 2008 R2 engineers can assist your company to assess the strategic advantages of Microsoft's desktop virtualization solutions, set up pilot and production deployments, optimize your system infrastructure to support virtual desktops effectively, assess and remediate security issues, and train your network managers to utilize industry best practices to achieve maximum payback from client virtualization.

Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the core of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX solution by integrating closely with apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager experts can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, integrating SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, and integration with Exchange Server.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate data or spam-like messages. Email Guard's email content filtering technology can also help your business avoid reputation loss and keep compliant with industry security standards and regulatory requirements such as HIPAA and Sarbanes-Oxley.

Online Consulting for Windows Server 2008 R2
Windows Server 2008 R2 is a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, more expandable, and able to offer an improved platform for web hosting and development. Progent's Microsoft-certified Windows Server 2008 professionals can deliver advanced, cost-effective remote support to help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by providing Microsoft-certified consulting, tech support, training, administration, monitoring, and security engineering services.

Immediate Help for Urgent Problems
With Progentís urgent online computer troubleshooting services, your company can receive instant assistance for problems that are causing network disruption. Online support eliminates the lengthy wait and increased cost associated with on-site technical help. For typical IT management work, Progentís online support consultants can complete most jobs within minutes of receiving a request, rather than requiring your company to wait for hours for on-site support to arrive.

Advanced Server Monitoring with System Center Operations Manager
Progent offers a range of network maintenance packages built on System Center Operations Manager. Progent's automated, round-the-clock server monitoring makes your computer network management proactive instead of reactive. By anticipating emerging issues before they result in network disruptions, Progent's server monitoring can keep your network safe from stressful and costly service interruptions.

Progent's Online Consulting and Training Services for Office and Office 365
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast ROI and enables better business results. Progent can assist your company to interface Office or Office 365 apps with each other and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you resolve compatibility problems between various releases of Microsoft Office desktop and can provide live online Office and Office 365 instruction to individual users and teams.

Microsoft SQL Server Application Development
Progent's certified SQL Server application developers can help with every phase of creating and managing SQL Server-powered database applications. Progent adheres to leading practices using Microsoft's MSF Framework to create scalable, manageable line-of-business applications and to complete software development projects on schedule and on budget. Development expertise offered by Progent for Microsoft SQL Server environments includes specification of features and scope, database modeling, ETL development, data migration, T-SQL programming, software configuration, storage management, performance optimization, backup/recovery strategies, clustering and virtualization, synchronization, security and compliance, and disaster recovery/business continuity planning.

Fast and Affordable Remote Support Throughout the U.S.
Progent has provided online or on-premises IT consulting help to organizations in each state in the country. Many of these customers have indicated their appreciation to Progent via testimonials to the high quality of Progent's service staff. Check out Progent's client testimonials to see what people have said concerning the quality of Progent's network support services

Talk to a Progent Network Support Expert
To learn how to contact a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Network Support.

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