For small company networks located within the state of Washington, Progent's Microsoft qualified engineers can provide remote phone help and remote troubleshooting to resolve your computer network problems quickly and cost effectively. Progent has acquired world-class expertise, sophisticated tools, and support databases to identify and fix computer network problems without the expense and time delays associated with onsite technical service calls.

If your Washington company is located outside of the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer support options may be limited in skills, or not available during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not only the technical competency needed for the task, but a consultant with demonstrated methods for applying those skills to provide affordable network solutions.

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight portfolio of managed services for small organizations.

Citrix Virtual Desktop Support Services
Desktop virtualization platforms from Citrix allow fast set up of new client computers, fast deployment of new applications, streamlined desktop image control, quick recovery from desktop hardware breakdown or loss, lower initial investment in and longer usable life for client PCs, predictable performance, centralized control of security standards, and the ability to keep sensitive business information from being taken from its authorized location. Progent's Citrix XenDesktop consultants and XenApp experts can assist your IT staff to assess, pilot, deploy, manage, and troubleshoot Citrix virtual desktop products and can assist you with additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of email messages and attachments and preventing the transmission of sensitive or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay in compliance with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read more about the entire ProSight series of low-cost network management outsourcing services for small and mid-size businesses.

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt your network. Read about Progent's entire ProSight line of value-priced managed services for small and mid-size organizations.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere consultants can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that provide maximum uptime, fault tolerance, and disaster recovery.

Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a a dozen years, and Progent has the scope of IT knowledge to assist businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft Gold-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 migration.

Progent's Test Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento includes a variety of dedicated servers and network infrastructure that can be used online or on premises to facilitate system testing, evaluations, performance modeling, troubleshooting, business continuity simulation, training, and additional purposes to help Progent's customers succeed with large-scale IT initiatives.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your environment, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes physical inspection, spectrum and data protection assessment of your existing WLAN, analysis of your buildingís layout, measuring for RF contention, RF propagation modeling, identification of optimum placement for customer-specified Wireless Access Points such as Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining a new wireless network.

Consulting and Troubleshooting Expertise for SCOM 2012
Progent's Microsoft certified System Center 2012 Operations Manager (SCOM 2012) consultants have over a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and tune System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate smoothly from Operations Manager 2016 to SCOM 2016.

Citrix XenServer Virtualization Support Services
Progent's Citrix XenServer virtualization engineers can assist you to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can help you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.

Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates core technologies first designed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, train your IT management and technical support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup software. For details, go to Altaro VM Backup Consulting.

Cisco IOS Update Support
If you includes Cisco routers, you may be running an outdated release of Cisco IOS, the network OS used in most Cisco router as well as current Cisco switches. Cisco frequently provides updates to IOS to correct bugs, shore up security weaknesses, or improve features. However, updating Cisco IOS or other Cisco operating systems can be tricky, depending on your Cisco appliance and your network infrastructure. As an example, there could be limited internal RAM that might cause a new OS release to operate improperly. Progent's Cisco CCIE-certified consultants offer a broad selection of support services associated with updating Cisco IOS software or any other Cisco control software such as IOS EX or IOS XR. Progent's consultants can perform inventories of your Cisco software, recommend appropriate upgrades, prepare Cisco appliances, copy software images, configure and test your Cisco software, optimize throughput, resolve issues, and train your network support managers how to utilize any important new features.

Web Development
If you need to spruce up your company Web site, create internal Webs for functions such as human resources or employee training, establish a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's consultants can also assist you to support your web solutions by designing and managing a protected, dependable server and connectivity infrastructure that includes offsite and wireless access. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web development tools. For database-driven web applications, Progent can provide the help of Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL experts.

Get in Touch with a Progent Network Consultant
To learn how to access a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Remote Computer Help.














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