For small company computer networks located within the state of Washington, Progent's Microsoft and Cisco certified professionals can provide online help and troubleshooting to repair your computer system troubles quickly and affordably. Progent has developed enterprise-level skills, software utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the cost and delays associated with in-person technical service visits.

If your Washington company is situated beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer network support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of customers. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the top tier of businesses that work closely with Microsoft, have proven their technical expertise, and have verified client references. Gold Certified Partners must maintain large staffs of Information Technology experts who have undergone extensive certification testing. Gold Partners are given access to exclusive support and training opportunities from Microsoft and early access to beta software for training and study purposes.

Desktop Consulting and Support Services
Progent's desktop support engineers can help you to install workstations, laptops, or wireless communicators as needed or help your business to plan and execute a company-wide upgrade to a current edition of an OS or an updated release of a key end-user application. Progent's Microsoft PC consultants can configure titles from Microsoft's Office line of productivity software or Microsoft Dynamics accounting and CRM products on your client PCs so they integrate productively with other Microsoft applications, products from third-party publishers, SQL databases, and line-of-business solutions network-wide. As an example, Progent can configure Outlook email client on a workstation or laptop to match both the work profile of the user and the security requirements of your business. Progent can also offer remote and on-site troubleshooting services for workstations.

Android Phone and Tablet Integration
Progent's Android smartphone and tablet integration consulting services have extensive experience providing remote and onsite support for organizations of all sizes who want to integrate Android phones into their IT networks so that users can be productive from virtually anywhere. Progent has the range of know-how to solve technical issues that involve multiple vendors and that entail a combination of older and current technology. Progent provides cost-effective online expertise to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to handle particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major IT projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones to maximize their business value.

Juniper and NetScreen Consulting
Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers offer support for Juniper's flagship network control software to enable you to streamline the administration and strengthen the protection of your Juniper and NetScreen VPN devices, multi-access gateways, and high-performance switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.

Simple Engagement and Pricing Structure
Progent has made it easy to be a client. Progent requires no complex contracts, no minimum commitments, no retainer fees, and no minimum support time for services delivered during regular business hours. All support time is fully documented and billed to the actual minutes utilized. Per-minute billing eliminates situations in which clients are charged big dollars for fast fixes. You are charged only for the support you get.

Best Practices Applied by Seasoned Consultants
Many organizations situated far from areas with ample network engineers utilize poorly trained or unseasoned local resources for vital computer network support services. This can produce a system that is undependable or unproductive. Progentís team of Microsoft and Cisco certified engineers average more than ten years of hands-on industry background, in the trenches of IT support, providing an extensive range of information system services for a diverse mix of customers. This means that with Progent you receive not only high-level network engineering knowledge, but a consultant who understands computer industry best practices in using that knowledge to solve actual information network problems successfully and in a repeatable way.

Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies lower the work required for network administrators to install software programs so they are consistent across an entire user base, provide the power to manage rights to critical information, and enable quick installation of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new VDI infrastructure that powers RDS simplifies client access, enhances performance, tightens data security, unifies management, and provides an almost transparent client environment. Progent's desktop virtualization consultants can help you to evaluate the strategic advantages of Microsoft's virtual desktop solutions, set up pilot and on-line deployments, optimize your network architecture to accommodate virtualized desktops effectively, assess and remediate security issues, and train your IT administrators to utilize best practices to achieve maximum payback from client virtualization.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist you to configure Progent's Email Guard Security Gateway to use specified content policies for monitoring the content of email messages and attachments and preventing the transmission of sensitive or unauthorized data or spam. Email Guard's email content filtering solutions can also help your business avoid being blacklisted and keep compliant with industry security standards and regulatory requirements such as HIPPA, Sarbanes-Oxley and PCI DSS.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery expert consultants can help you create a disaster recovery plan in case of a catastrophic site outage. Progent can show you how to develop a complete disaster recovery plan that incorporates periodic disaster recovery assessments and drills so that if a disaster happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized professionals can also help you to build an affordable, non-stop network solution that takes into account availability issues involving a wide range of infrastructure technologies and procedures. Progent's business continuity specialists can help you to prepare for the broader issues related to keeping your company functioning following a disaster by taking into account not only IT issues but additional issues like notifying key personnel, locating alternate work space, acquiring emergency vehicles, finding temporary workers, and filing regulatory reports.

Microsoft Dynamics GP Consulting Services
Progent can provide a Microsoft Dynamics GP (Great Plains) support expert to assist your company to support and improve your MS Dynamics GP-powered management information system. Progent can also help you to plan and deploy an efficient Microsoft Dynamics GP migration from a legacy accounting package so that you preserve your historical data, improve your protection, extend your financial reporting and analytics, take full advantage of Microsoft Office support, and minimize network impacts by designing and completing an efficient upgrade plan.

Fast and Economical Remote Support Throughout the U.S.
Progent has delivered online or on-premises network consulting service to companies in each state in the U.S. Many of these customers have indicated their appreciation to Progent through testimonials to the high quality of Progent's service staff. Check out Progent's client testimonials to learn what they have said concerning the high level of Progent's consulting services

Collaborative Approach to Support and Technical Problem Escalation
Computer networks have become ever more complex. At the same time, most small office networks incorporate products from many different suppliers. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most experienced individual to have in-depth familiarity in all facets of information technology, or extensive practical experience in the enormous range of hardware and software products, models, and revisions that small businesses include in their IT systems. Progent follows a collaborative methodology to network support and relies on application specialists to bring in-depth skills when necessary to fix the most intractable problems efficiently, at the least expense to you.

Planning Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises assessment and migration services for Windows 10 offered by Progent include ROI analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management, teleworker connectivity, security and compliance, streamlined deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration technical help.

Contact a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for online or onsite help in , phone 1-800-993-9400 or go to Online Network Support.

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