For office computer networks located throughout the state of Washington, Progent's Microsoft qualified technical experts can deliver online help and troubleshooting to resolve your computer system problems fast and cost effectively. Progent has developed enterprise-grade skills, software tools, and support knowledge bases to identify and resolve computer network problems while avoiding the expense and delays associated with on-site technical service calls.

If your Washington company is located outside of the larger metropolitan areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer network support options may be limited in skills, or not available during a crisis. This results in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of network engineers average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying those skills to provide efficient network solutions.

Simple Sign-on and Pricing Model
Progent makes it simple to become a client. Progent requires no complex contracts, no minimum commitments, no retainers, and no minimum support time for services performed during normal working hours. All consulting time is fully documented and billed to the precise number of minutes utilized. Per-minute invoicing avoids scenarios in which customers pay big bucks for quick repairs. You are charged only for the services you get.

PC Desktop Consulting and Support Services
Progent's desktop support staff can assist your company to install desktop computers, laptops, or wireless devices individually or help you to plan and carry out a company-wide move to a new edition of an operating system or a new release of an important end-user program. Progent's Microsoft-certified desktop specialists can install programs from Microsoft's Office suite of end-user software or Microsoft Dynamics financial and customer relationship products on your workstations so they integrate productively with all Microsoft programs, software from third-party vendors, database servers, and key services network-wide. As an example, Progent can set up Outlook email client on a workstation or laptop to align with both the usage profile of the user and the security requirements of your business. Progent can in addition offer remote and on-site troubleshooting services for workstations.

Remote Support for Windows Server 2008 R2
Windows Server 2008 R2 represents an important step forward in making information systems more protected and available, simpler to virtualize and administer, more expandable, and able to offer an improved environment for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2008 professionals can provide advanced, affordable online support to help your business get the most from the enhancements built into Windows Server 2008 R2 by delivering consulting, troubleshooting, education, administration, monitoring, and security engineering expertise.

Microsoft Project Server Setup and Support
Progent's Microsoft Project Server and Project Online consultants offer advanced remote and on-premises support for Microsoft Project Server as well as for Microsoft products that integrate closely with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional set up, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE consultants to help you to enhance your infrastructure to accommodate local, branch office, at-home, and mobile workers so that they can use Microsoft Project Server to work together safely and productively. Progent's network security engineers can assist you to define and enforce security workflows that safeguard sensitive business data without interfering with the efficient exchange of legitimate information.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization technologies reduce the work needed for IT managers to install applications so that they are consistent across a corporate user base, provide the ability to manage access to critical data, and allow quick installation of additional or upgraded desktops. In Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client connectivity, improves responsiveness, strengthens data security, unifies management, and provides a nearly transparent client environment. Progent's Windows Server 2008 R2 consultants can help you to evaluate the business benefits of Microsoft's virtual desktop solutions, configure pilot and on-line deployments, improve your system architecture to support virtual desktops effectively, evaluate and resolve security issues, and educate your IT administrators to follow industry best practices to achieve a fast ROI from desktop virtualization.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for emergency network help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for regular business accounts.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery consultants can help you design a disaster recovery plan to respond to a catastrophic system outage. Progent can show you how to develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills so that after a catastrophic failure happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized consultants can also assist your company to create an affordable, fault-tolerant system architecture that addresses reliability issues covering a wide range of network technologies and processes. Progent's business continuity experts can help your company to deal with the high-level issues related to keeping your business going following a disaster by taking into account not just information technology concerns but additional issues like notifying critical personnel, moving into alternate work space, accessing replacement vehicles, finding temporary employees, and submitting regulatory reports.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering you a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey features onsite walkthroughs, RF and security audits of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency interference, signal propagation modeling, selection of the best placement for customer-requested Wireless Access Points (WAPs) such as Cisco Aironet APs, Cisco Meraki access points and Apple AirPort devices, and a detailed report describing the new WLAN.

Microsoft Exchange Server 2016 Migration Support Services
Progent's MS Exchange 2016 consultants can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Microsoft Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and test a DR/BC plan.

Migration Consulting for Skype for Business
Progent's Microsoft Skype for Business consultants can provide remote and onsite expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.

Microsoft SharePoint Support
Progent's Microsoft-authorized SharePoint Server 2010 specialists and SharePoint 2007 support professionals can show you how to rationalize the business case for implementing the current release of SharePoint Server, consult with you on the most appropriate version of Microsoft SharePoint for your application, offer configuration and deployment services, help you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint Server, design a company-wide security plan that incorporates portal technology, and deliver maintenance and Helpdesk services.

Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.

Contact a Progent Network Support Expert
To learn how you can contact a Progent computer consultant for online or onsite help in , call 1-800-993-9400 or visit Online Computer Help.














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