For small office networks located anywhere in the state of Washington, Progent's Microsoft and Cisco authorized consultants can deliver phone help and remote troubleshooting to resolve your computer system troubles quickly and cost effectively. Progent has acquired enterprise-level skills, software tools, and support knowledge bases to diagnose and fix IT problems without the expense and delays associated with in-person service dispatches.

If your Washington company is situated outside of the larger metropolitan areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local network systems support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical projects for a extensive range of customers. This means you get not only the technical competency needed for the task, but an expert with proven methods for applying those skills to deliver excellent network solutions.

Oracle DBA Support and Software Development
Progent offers the services of an Oracle certified expert for Oracle database administration expertise or an Oracle application programmer for creating database applications. Progent's Oracle DBAs can assist your business to streamline key Oracle management tasks including database tuning, backup/recovery processes, and information protection. Progent's Oracle application developers can assist your company to design, tune, troubleshoot, or port Oracle-based programs using PL/SQL. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune current SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team offer world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.

ZENO Monitoring and Reporting for IP-based Devices
ZENO is Progentís network monitoring and management service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of all critical IP-based assets that make up your network environment. When ZENO detects an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impair or take down IT system.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) away from one another. Progent can provide access to a NetApp MetroCluster consultant who can help you to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to show compliance with industry standards and government mandates.

Live Online Training for Desktop Applications
Progent provides online training for an array of client programs and environments such as Microsoft Office and Office 365 Excel, Word, PowerPoint, Outlook, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Windows 10 and 8. Online learning provides the advantages of traditional classroom seminars, including immediate interaction between clients and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of many students.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health reporting, enables safe self service, and offers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent process for restoring services quickly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also allows transparent testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.

Spam and Virus Filtering and Email Encryption
Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

Collaborative Approach to Service and Problem Escalation
Information networks have become increasingly complex. In addition, most small office networks integrate software and hardware from dozens of different vendors. This makes network integration and support increasingly difficult. It is unfeasible for even the most capable individual to have deep familiarity in all aspects of information technology, or broad practical experience in the enormous range of products, versions, and updates that small companies incorporate in their IT networks. Progent utilizes a collaborative approach to network consulting and depends on subject matter specialists to bring high-level knowledge when necessary to resolve complex problems effectively, at the lowest cost to your company.

Data Backup Consultants
Progent's data backup experts offer help for a wide array of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist you to deploy, upgrade, or troubleshoot data backup systems for a range of architectures including local, remote, cloud-based, or hybrid.

Get in Touch with a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or go to Online Computer Support.

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