For small company computer networks located within the state of Washington, Progent's Microsoft and Cisco certified professionals can provide online help and troubleshooting to repair your computer system troubles quickly and affordably. Progent has developed enterprise-level skills, software utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the cost and delays associated with in-person technical service visits.

If your Washington company is situated beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer network support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of customers. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

Full Range of Security Assistance
Progent's CISM, GIAC, and CISA certified security engineers can assist you to perform comprehensive security assessments, recover rapidly from compromised security, set up firewalls, set up secure techniques for remote and mobile access, install spam and virus filtering and email encryption, and craft a company-wide security plan built around round-the-clock automated network monitoring.

MS Project Server Integration and Training
Progent's certified Microsoft Project Server experts offer comprehensive online and on-premises support services for Project Server as well as for Microsoft platforms that integrate in conjunction with Project Server. Services offered by Progent include Project Professional planning and support, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel development, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to help you to enhance your infrastructure to support local, branch office, at-home, and mobile workers so they can use Project Server to collaborate securely and efficiently. Progent's security consultants can assist your IT team to adopt and police security workflows that protect sensitive project data without disrupting the productive exchange of legitimate information.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants offer affordable online support to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid environments that efficiently incorporate Amazon AWS services. Progent can provide occasional expertise or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud platform.

Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization solutions reduce the work needed for network administrators to install software programs so they are standardized across a corporate workforce, offer the power to control rights to critical data, and allow fast deployment of additional or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers RDS streamlines desktop connectivity, improves responsiveness, strengthens security, centralizes management, and offers a nearly transparent client environment. Progent's desktop virtualization consultants can assist you to assess the business advantages of Microsoft's desktop virtualization solutions, configure pilot and production environments, optimize your system infrastructure to accommodate virtual desktops effectively, evaluate and remediate security problems, and educate your IT administrators to follow best practices to gain a fast ROI from desktop virtualization.

Easy Sign-on and Pricing Structure
Progent has made it easy to become a client. Progent requires no complicated contracts, no minimum commitments, no retainers, and no minimum job fee for services provided during regular working hours. All service time is fully documented and billed to the precise number of minutes utilized. Per-minute invoicing avoids situations where clients are charged major dollars for quick repairs. You are billed only for the support you are provided.

Best Practices Applied by Expert Consultants
Many businesses situated away from cities with plentiful expert engineers utilize poorly trained or inexperienced local resources for critical computer network support. This can result in a network that is unstable or inefficient. Progentís team of Microsoft and Cisco qualified consultants average more than a decade of hands-on industry background, in the front lines of IT support, providing a wide range of information system tasks for a diverse selection of clients. This means that with Progent you get not just expert network engineering knowledge, but an engineer who follows computer industry best practices in applying those skills to resolve real-world business system issues efficiently and in a consistent fashion.

Juniper and NetScreen Support
Progent's Juniper-certified network engineers can help you to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS engineers offer expertise with Juniper's flagship network operating system to help you to streamline the management and strengthen the security of your Juniper VPN appliances, routers, and high-performance switches. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that include a combination of Juniper's software platforms.

Citrix Desktop Virtualization Support Services
Desktop and application virtualization platforms offered by Citrix permit fast set up of new client computers, rapid publication of new applications and updates, streamlined image management, immediate restoration after desktop PC breakdown or loss, reduced initial cost and longer usable life for client PCs, predictable performance, tight control of security standards, and the ability to prevent critical corporate or government data from being taken from the data center. Progent's Citrix XenDesktop consultants and XenApp specialists can assist you to evaluate, pilot, install, manage, and support Citrix virtual desktop and application technology and can help you with additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN storage deployments efficiently following leading practices.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for restoring applications and services rapidly following an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and patches and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to design, deploy, test and manage a DR system based on VMware SRM.

Citrix XenServer Consulting Support
Progent's Citrix certified XenServer virtualization engineers can help you to evaluate the business benefits of XenServer as well as other Citrix products, and can help you to design, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and show you how to enhance consolidation, performance, protection, uptime, and disaster recovery.

Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-class colocation centers in Northern California and larger cities across the U.S., and Progent's Internet data center support team can improve your systemís reliability and performance by helping you select a colo facility that addresses the individual requirements of your organization including geographic proximity, size, connectivity, budget, and value-added features and services. Progentís data center support services are designed for companies with hardware housed at collocation hosting facilities and requiring timely in-person assistance at the collocation facility plus online help from Microsoft and Cisco qualified experts. Progent provides a selection of collocation center support services such as network topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications networking, development and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server and storage cluster configurations.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a unified voice messaging system that promotes collaboration by offering a variety of options for retrieving voice messages within a framework that is simple to implement and maintain. Cisco Unity Connection allows you to access and manage your voicemail messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, offers affordable voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to medium businesses (SMBs) and enterprise satellite locations with as many as 500 workers. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your CUE deployment continues to deliver significant competitive advantage.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide advanced online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small organizations and campus LANs to enterprise data centers and service providers. Progent can help you to deploy Cisco's quickly improving switch technology to achieve the speed, scale, uptime, virtualization, data protection and manageability required for your organization. For information about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. To learn about Progent's consulting and support services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support services. For information about Progent's support for Meraki switches, see Cisco Meraki switches integration.

Progent's Online Consulting and Training Support for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can assist companies to integrate Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast return on investment and promotes improved business results. Progent can help your company to integrate Office or Office 365 applications with one another and with additional core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you fix compatibility problems between different versions of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individual users and groups.

Contact a Progent Network Support Expert
To learn how you can access a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or go to Online Computer Help.

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