West Virginia Computer Support Services

If your West Virginia business is located outside of the larger metropolitan areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby computer network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s team of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not just the technical expertise needed for the task, but an expert with field proven methods for applying that expertise to deliver affordable network solutions.

Project Server Expertise
Progent's certified Microsoft Project Server and Project Online experts offer comprehensive remote and onsite support for Microsoft Project Server as well as for all Microsoft products that work in conjunction with Project Server. Consulting services offered by Progent include Project Professional and Project Web App planning and support, SharePoint Server 2013 design and configuration, SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to help your company to enhance your environment to support local, branch, at-home, and mobile users so they can utilize Project Server to collaborate safely and productively. Progent's certified network security experts can help your IT team to adopt and police security policies that safeguard sensitive project data without disrupting the productive sharing of legitimate information.

Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, each Progent consulting expert has access to the technology and educational resources required to provide the best IT support possible. Progent's IT outsourcing, Help Desk, Office 365 integration support, and software development services permit small and midsize business customers to take advantage of the wide array of skills associated with the IT departments of large companies without the high expense and distraction of maintaining a self-sufficient in-house support group.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Learn about Progent's entire ProSight family of value-priced managed services for small and mid-size organizations.

Full Range of Security Help
Progent's CISM, GIAC, and CISA certified security engineers can help you to perform comprehensive security assessments, restore operations quickly from compromised security, configure firewalls, set up safe techniques for remote and mobile access, deploy spam and virus filtering and email encryption, and develop a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint protection.

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about Progent's ProSight suite of managed services for small organizations.

MySQL Application Programming and DBA Support
Progent's MySQL application programmers and database administrators can provide affordable online DBA or software development services and can help businesses of any size to configure and manage MySQL within a robust network environment that offers high levels of performance, expandability, and security. Progent also has proven skill assisting companies migrate databases from an Oracle environment to MySQL.

Android Smartphone Integration
Progent's Android smartphone and tablet integration consulting have extensive experience providing remote and onsite support for businesses of any size who need to integrate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to solve network issues that involve numerous manufacturers and that represent a combination of legacy and current information technology. Progent offers affordable remote consulting to help you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you finish strategic IT initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones securely and productively.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of client productivity programs and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are available in a variety of product bundles intended for customers ranging from students and home offices to enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based products and services.

Consulting and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, design workflows for creating and installing VMs and hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware ESXi expertise.

Microsoft SQL Server Software Programming
Progent's SQL Server developers can help your organization to create and support applications based on the SQL Server RDBMS. Progent follows industry best lifecycle management practices to create efficient, easy-to-manage SQL Server applications and knows how to work with a client's management to complete programs in a timely and cost-effective manner. Progent for can assist you to create SQL Server solutions by offering a wide selection of consulting support services including specification of features and scope, logical and physical modeling, ETL development, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and business continuity.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core features first designed for and refined on Azure, among the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade plan, educate your IT management and support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Mac Consulting Services
Progent's experts offer Mac clients a variety of IT services including online Mac desktop support, expertise with Mac applications, Office 365 Outlook for Mac and MS Exchange integration, Apple macOS and OS X security and network infrastructure engineering, co-existence between Mac and Windows networks, and individual training. For IT networks built solely on Mac or for systems incorporating a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and knowledge to deal with the complexity of architecting, configuring, and maintaining a network infrastructure that is dependable, safe, fast, and supportive of your business objectives.

Management Consulting for Lync 2013
Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with app sharing, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 experts can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook, Excel and PowerPoint. Progent's Skype for Business Server consultants can also assist your organization to design and carry out a smooth migration to Skype for Business.

Citrix Certified XenServer Virtualization Consulting
Progent's Citrix XenServer consultants can assist your company to understand the strategic benefits of XenServer and other Citrix products, and can assist you to plan, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and show you how to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set incorporated into the latest versions of Microsoft Windows Server has been dramatically re-engineered to simplify the deployment, setup, and management of clusters and to provide improved levels of system dependability, security, efficiency, and flexibility. New or enhanced features include cluster Validation, easier setup and deployment, unified cluster management, redesigned cluster architecture for increased availability, better protection and quorum structure, elimination of failure points, greater storage and memory capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified failover cluster consultants can help your company evaluate the business benefits of failover clusters, design and implement a deployment, train your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to create an affordable disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.

Contact a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Support.