For small company network systems located within the state of West Virginia, Progent's Microsoft qualified technicians can deliver online assistance and remote troubleshooting to resolve your network systems troubles fast and affordably. Progent has acquired top-notch expertise, software tools, and support databases to diagnose and fix IT problems while avoiding the high cost and delays associated with on-site service dispatches.

If your West Virginia company is located beyond the larger urban areas such as Charleston, Huntington, Morgantown, or Parkersburg, your local network systems support options may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not only the technical skills needed for the task, but an expert with field proven methods for applying that expertise to assist with affordable network solutions.

Immediate Support for Urgent Issues
With Progentís emergency online computer support services, you can get immediate support for issues that are causing network disruption. Online support eliminates the long delay and higher expense required for in-person computer help. For ordinary administration work, Progentís off-site support engineers can finish most jobs within minutes of a request, rather than forcing you to live with a problem for up to a day for on-premises support to arrive.

Amazon AWS Integration Consulting Services
Progent's Amazon AWS integration experts can provide affordable online consulting to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS services. Progent can provide as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service combines proven virtual server technology, a state-of-the-art data center, plus the technical experience of Progent's Microsoft Gold Certified consulting staff to provide small businesses a complete network outsourcing solution that enhances network availability and protection, reduces administrative hassle, and cuts costs. With Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the operating systems, and the applications. Because the environment is virtualized, it can be moved immediately to a different physical environment without time-consuming and risky reinstallation. With Private Cloud hosting, you are not kept hostage to a specific hosting provider. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage environments efficiently based on industry best practices.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantscan provide advanced online support to help businesses of any size to integrate their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid environments that can include Windows and Linux systems and applications in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 integration with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

CRISC IT Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's ability to plan, deploy, and maintain information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist you to develop and execute a workplace continuity plan based on industry best practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.

SharePoint Help
Progent's Microsoft-certified SharePoint Server 2010 engineers and Microsoft SharePoint Server 2007 experts can help you evaluate the economic justification for implementing the latest version of Microsoft SharePoint Server, advise you on the appropriate version of SharePoint Portal Server for your application, provide configuration and deployment expertise, help you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint, develop a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Contact Center support.

Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over a decade of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help your organization to upgrade cost-effectively from Operations Manager 2016 to SCOM 2016.

Wireless IP Phone Integration and Troubleshooting
Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams set up and optimize numerous components of your wireless environment including access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's wireless VoIP phone configuration consultants offer remote and on-premises support to help you build and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

Microsoft Azure Integration Consulting Services
Progent's Microsoft Azure planning and integration experts can assist you with every aspect of Azure cloud migration such as needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to configure and debug firewall appliances and VPN connections so your clients can safely connect to Azure resources, and Progent's Microsoft Gold-certified consultants can help you integrate key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid environment that seamlessly combines on-premises datacenters with Azure resources.

Progent's Integration Services for Windows Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile platform that allows small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid computing model that combines on-premises and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent can provide comprehensive project management so you can design and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure integration support.) Progent can also provide continuing consulting, troubleshooting, and training.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable workflow for restoring services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Talk to a Progent Network Support Expert
To see how to access a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Network Support.














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