For small office computer networks located throughout the state of West Virginia, Progent's Microsoft and Cisco authorized technical experts can deliver online support and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed world-class skills, software utilities, and support knowledge bases to diagnose and resolve IT problems while avoiding the high cost and time delays associated with onsite service visits.

If your West Virginia business is located outside of the larger metropolitan areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby computer network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s team of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not just the technical expertise needed for the task, but an expert with field proven methods for applying that expertise to deliver affordable network solutions.

In-depth Experience with Microsoft's Leading Server Solutions
Progent's team of computer network consulting experts can assist large enterprises to architect, install, and manage major rollouts of key Microsoft technologies by offering support such as Active Directory design, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server 2013 design and installation, Microsoft Skype for Business planning and deployment consulting and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 integration and SQL Server 2014 application development. Progent has helped some of the world's largest companies to integrate solutions based on Microsoft products and can provide branch office IT supports for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or major cities throughout the United States.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent support expert has access to the technical and educational resources required to provide the best computer help available. Progent's IT outsourcing, Contact Center, Office 365 deployment expertise, and application development services permit small and midsize business customers to benefit from the broad array of knowledge associated with the IT departments of large organizations without the significant expense and distraction of building and managing a large in-house support group.

SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and security consultants to help you to manage your SQL Server 2012 solution and configure an efficient and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help you to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Full Portfolio of Security Services
Progent's CISM, GIAC, and CISA certified security consultants can assist your company to perform comprehensive security assessments, restore operations rapidly from compromised security, set up firewalls, configure safe mechanisms for off-site and mobile connectivity, install spam and virus filtering and email encryption, and develop a corporate-wide security plan based on 24x7 automated monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint protection.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to assess your company's preparedness to stop or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient AV and backup/recovery system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Part-time Chief Information Officer Services
Progent can provide companies with an information management expert who can function as a part-time CIO. This veteran IT officer can offer long-term direction to help you to deploy sensible technology to improve business operations so they match better with your business objectives. Your business can create and implement a well thought out IT plan without incurring the expense of a full-time Chief Information Officer. Important services Progent's temporary CIO can carry out include growth strategies, establishing technology budgets, building and tracking models for ROI, reengineering business processes, reviewing contracts with suppliers, defining security and compliance standards, business impact analysis, streamlining data center management, patch management, IT asset documentation control, and disaster recovery preparedness.

Progent's Consulting and Development Support for SQL Server 2016
SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises support to help businesses of all sizes to plan, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's extensive suite of client productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles intended for customers from students and households to global enterprises. Progent can provide fast and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud resources.

ProSight IT Asset Management for Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about Progent's ProSight portfolio of managed services for small and mid-size organizations.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE configuration experts can help your business to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide cost-effective online or onsite support to help businesses to move smoothly to a productive communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync for access to a SIP PSTN trunk.

Exchange 2013 Upgrade Support
Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can deliver remote or onsite expertise to assist your organization to administer, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

Citrix Certified XenServer Consulting
Progent's Citrix XenServer engineers can assist you to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help you to design, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, uptime, and disaster recovery.

Security Inventory Assessment for Small Businesses
Progent offers two low-cost service bundles intended to allow small companies to receive an independent security assessment from a qualified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your network from beyond your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from a secure machine within your firewall to evaluate vulnerabilities to internal assaults. Both security inventory services are set up and executed from a protected external location.

Affordable Network Support Solutions
Many small companies utilize flawed metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take several times longer to complete the identical job than a seasoned Information Technology professional. For example, charging a third less per hour, but taking three times as long for the same job is hardly a bargain. Still worse, a badly designed or implemented network infrastructure that is unreliable and hard to manage or expand can cost an organization many times over its setup price due to lost productivity. Progent's client testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's service model and the expertise of Progent's team of engineers.

Planning Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management, teleworker access, data and identity security, streamlined provisioning and management, network design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing consulting support.

Progent's Client Testimonials
Progent has delivered remote or on-premises network support help to companies in each state in the United States. Many of these customers have shown their high regard for Progent via testimonials to the high quality of Progent's support personnel. Check out Progent's customer testimonials to learn what people have said about the high level of Progent's consulting services

Talk to a Progent Computer Consultant
To see how to contact a Progent network consultant for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Support.














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