For business computer networks located within the state of West Virginia, Progent's Microsoft qualified technical team members can deliver remote phone help and remote troubleshooting to repair your network systems issues fast and cost effectively. Progent has acquired enterprise-level skills, software tools, and support databases to troubleshoot and resolve computer network problems while avoiding the expense and time delays normally associated with onsite technical service calls.

If your West Virginia company is situated outside of the larger urban areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby computer network support options may be limited in technical expertise, or not available during an emergency. This results in a computer network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent’s staff of network consultants average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you get not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide affordable network solutions.

Juniper and NetScreen Support
Progent's Juniper Networks-authorized network engineers can help you to design and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade efficiently from outdated equipment to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable your business to simplify the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage networks that incorporate a combination of Juniper's OS platforms.

Microsoft Project Server Consulting
Progent's certified Microsoft Project Server experts offer advanced online and onsite support services for Microsoft Project Server as well as for Microsoft platforms that integrate in conjunction with Project Server. Services offered by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2017 migration, Microsoft SQL Server 2016 integration, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Office Excel and Office 365 Excel development, and PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE engineers to help your company to optimize your environment to support local, branch, at-home, and mobile users so that they can use Microsoft Project Server 2010 to work together safely and efficiently. Progent's certified network security experts can help you to adopt and enforce security policies that protect sensitive business information without interfering with efficient information sharing.

Consulting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to upgrade from an older version of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum business value. Progent also offers SCVMM 2016 migration expertise to help you to plan and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger assurance features, more affordable VMM storage fabric, and other improvements.

MySQL Application Development and DBA Consulting
Progent's MySQL application programmers, database architects, and DBAs offer cost-effective online database administration or application programming support and can assist organizations of any size to integrate and support MySQL in a reliable network environment that provides high levels of speed, expandability, and security. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the popular online Cisco router consulting services available from Progent are setting up domain name, DHCP, routing tables, NTP, and user accounts; configuring iBGP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; troubleshooting VPN tunnel and routing issues; making a network diagram and documenting router setup; plus policy and redundancy planning.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers can provide advanced online and on-premises support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small businesses and campus networks to giant data centers and public clouds. Progent can help you to deploy Cisco's continually evolving switching technology to realize the performance, scale, availability, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. To find out about Progent's consulting and support services for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting services. For information about Progent's support for Cisco Meraki switches, visit Cisco Meraki switches configuration and management.

Azure Planning and Integration Consulting
Progent's Microsoft Azure integration consultants can help you with any stage of Microsoft Azure migration including requirements analysis, prerequisites evaluation, system design, pilot testing, deployment, automated administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid ecosystem that transparently integrates physical datacenters with Azure services.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. Learn about the complete ProSight series of value-priced network monitoring and management services for small organizations.

Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

Contact a Progent Computer Support Expert
To see how to get in touch with a Progent network support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Network Help.

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