If your business network is in West Virginia you now have fast remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to resolve emergency issues affecting your computer network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available remotely of any nationwide service organization in the country. Rates are reasonable, billing is per minute, sign-up is quick, and service is world class.

In case your West Virginia organization is located some distance from more populated metropolitan areas such as Charleston, Huntington, Morgantown, or Parkersburg, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often limited when there's a network crash. This could mean lost revenue for your business, upset clients, unproductive workers, and defocused management. By contacting Progent, you have access to a certified professional who can deliver assistance whenever you require it to keep your information system on line.

Since Progent bills for telephone-based support per minute, your company owes only for support delivered. Progent imposes no initialization fee. Many online consulting organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy do away with large bills for fast solutions.

If your West Virginia business needs online help for UNIX/Linux, Sun Solaris, Apple Mac or Cisco technology, visit Progent's remote help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's experienced team of online support engineers possesses a broad range of world-class information technology knowledge. This allows Progent's online technical support specialists to deal successfully with the most complex network trouble more quickly than is possible with ordinary independent support firms or with the in-house support resources usually found in smaller companies. Progent has refined the technology and skills to repair problems economically in many different network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE support experts have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist companies that maintain environments based on a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support group can provide the services of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based support from engineers who have earned important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems allows service escalation, if needed, to specialists with sufficient competence to deal with particularly tough problems. This speeds up resolutions of urgent problems, prevents network downtime, and reduces technical support invoices.

For companies throughout West Virginia, Progent allows fast online communication with UNIX/Linux, Sun Solaris, Mac OS X specialist for emergency expertise to troubleshoot technical problems that are impacting business productivity but are not within the skill set of your on-hand IT support resources. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-certified engineers can interface with your network by means of advanced remote support tools in order to perform quick and economical evaluation and remediation of critical computer issues.

Troubleshooting Services Progent's Online Support Experts Can Provide Your West Virginia Business
Progent's network consultants can offer expert help for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote technical support team can help West Virginia small businesses to maintain a large array of IT products and technologies that include network architecture, messaging solutions, security expertise for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X systems, VMware products for server consolidation and streamlined management, and transitioning from out-of-date applications to modern environments powered by newer versions of UNIX, Linux, Solaris, Mac OS X, or Windows.

Progent's service professionals offer remote troubleshooting for computers based on major variants of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the IT consulting arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who are awarded this prestigious credential by passing thorough testing supervised by Cisco. The vast majority of CCIEs are employed by big corporations or national Internet service providers (ISPs), and so their services are not conveniently accessible to smaller companies.

CCIE certified engineers from Progent can help your business to plan, setup, and service an integrated business network that can streamline operations, cut expenses, and accelerate time to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can dramatically enhance the strategic value of your information network in West Virginia. To see more concerning Progent's support for Cisco infrastructure, refer to Cisco Network Consulting Expertise.

Microsoft Gold Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote service engineers offer computer system troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support professionals who can assist you with a broad variety of technology expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint 2013 development, Lync 2010 integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Security Experts
Progent offers you access to expert CISM, CISSP and ISSAP security consultants who can deliver a variety of security services to strengthen the defenses of your UNIX/Linux, Solaris, or Mac OS X network against assaults or help you to recuperate rapidly from a breach. Security services provided Progent include: in depth security evaluation using technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; efficient recuperation from malicious assaults; integrating firewalls; planning safe techniques for remote and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out additional information concerning Progent's security services for small and medium-size businesses, visit Progent's Consulting Expertise for Network Security.

Business Applications Services: Online Classes, Customization, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals offer help in a range of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications such as CRM, MS Project, Office Word, and MS Excel. For more information on Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

Call Center Support and Outsourcing Alternatives
Progent offers several service offerings for Help Desk services : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical issues, or be ready in overflow instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, evaluating or customizing Call Center software products to meet the special needs of your business, or adding temporary staff to work remotely with your internal Call Center group to handle demanding events such as software migrations. To read more information concerning Progent's Help Desk support, visit Progent's Help Desk Support.

Progent's Online Support Tools
Progent's advanced customer support database application includes comprehensive histories of all service provided to Progent's clients. Each authorized Progent team engineer has access to the history of support rendered to every customer by any team member. This archive of issues and fixes is structured as a conveniently searchable internal database that permits Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases as well as to vendors' internal support personnel that allow Progent's remote service experts to come up with the optimal solutions promptly.

Talk to a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To learn how you can ask a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based engineering support in West Virginia, call 1-800-993-9400 or go to Urgent Online Network Help.

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