If your company information network is in the state of West Virginia you can now get quick remote help from a UNIX or CCIE-certified consultant to assist with complex problems affecting your network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available remotely of any independent support firm in the U.S. The cost is reasonable, billing is per minute, engagement is immediate, and support is world class.

If your West Virginia network is based away from major urban areas including Charleston, Huntington, Morgantown, or Parkersburg, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be limited when you have a network crash. This could mean lost revenue for your business, angry customers, idle workers, and defocused management. By contacting Progent's online services, you can get in touch with a qualified engineer who can deliver expertise whenever you have to have it to get your information system running.

Because Progent charges for online help on a per-minute basis, your company pays only for services delivered. Progent imposes no service activation surcharge. Some remote service firms apply substantial minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and straightforward pricing mechanism save you from large bills for quick solutions.

If your West Virginia company requires online assistance for UNIX, Linux, Sun Solaris, Mac or Cisco technology, visit Progent's remote help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's seasoned staff of remote consulting engineers offers a broad range of in-depth computer skills. This allows Progent's remote technical support experts to deal successfully with the most challenging network trouble faster than is feasible with typical independent support organizations or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the tools and experience to repair problems efficiently in a wide variety of network configurations that feature mixtures of UNIX/Linux, Solaris, Apple Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE consultants have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, and Design Associate.

In order to assist companies who maintain networks based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online service group makes available the expertise of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides online support from engineers with recognized security certifications including Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to resolve unusually intractable support calls. This speeds up remediation of emergency problems, avoids network disruption, and minimizes technical support invoices.

For companies in the state of West Virginia, Progent enables virtually instant online contact with UNIX/Linux, Sun Solaris, Apple Mac consultant for critical support to repair computer problems that are threatening business productivity but are outside the comfort zone of your on-hand network maintenance organization. Progent's UNIX/Linux, Sun Solaris, Mac, and Cisco CCIE-qualified consultants can connect to your system using advanced remote support tools that allow them to provide quick and affordable analysis and remediation of serious IT problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your West Virginia Business
Progent's network consultants are qualified to provide expert help for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac online technical support staff can help West Virginia small businesses to maintain an extensive assortment of IT products and technologies that include system architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac systems, VMware technologies for server economization and streamlined management, and moving from outdated systems to modern solutions based on updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide remote technical help for systems powered by leading variants of the UNIX platform including: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for offering fast and affordable communication with Cisco CCIEs. CCIEs are high-level networking consultants who qualify for this rare certification only after intense testing given by Cisco. In most cases CCIEs are hired by large enterprises or national Internet service providers, and as a result their skills are not conveniently accessible to smaller companies.

Progent is one of the only IT technology consulting firms that ensures that CCIEs stay accessible to support small and mid-size businesses. In addition, Progent facilitates convenient access to a Cisco CCIE via phone so your company can get immediate help for urgent network issues that are impacting your productivity but are beyond the experience of your local system support resources. Progent's CCIE engineers can tie into your environment via the latest remote troubleshooting tools to provide quick and affordable diagnosis and remediation of urgent system problems.

Cisco qualified experts from Progent can assist your company to design, implement, and service an integrated information system that can simplify operations, reduce expenses, and accelerate the path to productivity. By offering Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can significantly enhance the business value of your network infrastructure in West Virginia. To see more about Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Support.

Gold Partner for Online Consulting for Windows
Progent's Microsoft-certified online support experts can provide computer system problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your organization the assistance of support professionals who can assist your company with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 management, SharePoint Server design, Lync Server 2010 implementation and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Engineers
Progent provides you access to qualified CISA, CISM, and ISSAP security consultants who offer a range of system protection services that can improve the immunity of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or assist you to revive promptly from a breach. Security services offered by Progent include: comprehensive security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; fast recovery from malicious assaults; setting up firewalls; establishing secure architectures for off-site and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. To learn more on Progent's security support for small and midsize companies, see Progent's Engineering Expertise for System Security.

Business Applications Services: Online Classes, Custom Programming, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by providing consulting services and education in graphics, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers in-depth consulting support and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft business applications such as CRM, Microsoft Project, Word, and Office Excel. To find out additional information concerning Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Call Center Support Options
Progent provides several service offerings for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk team of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft professionals can offer your customers easy communication with a large technical support team with years of experience in telephone-based help and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk a respected reputation as a major contributor to business success, and Progent's charter is to fix and not merely record problems. For additional information about Progent's Help Desk support, refer to Progent's Help Desk Support.

Progent's Online Support Technologies
Progent's highly evolved customer support database software keeps extensive documentation for all service delivered to Progent's customers. Each authorized Progent staff consultant has access to the history of support rendered to each customer by any team member. This history of trouble tickets and solutions is structured as a readily retrievable internal knowledge base that allows Progent's online support engineers to share their experiences with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' in-house technical staff that allow Progent's online service experts to find the best resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for urgent online professional assistance in West Virginia, phone 1-800-993-9400 or visit Urgent Online Network Help.

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