If your company computer network is in the state of West Virginia you can have quick online access to a UNIX or CCIE-certified consultant to resolve the toughest problems involving your network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available remotely of any independent service firm in the U.S. The cost is reasonable, billing is per minute, sign-up is quick, and support is unbeatable.

If your West Virginia organization is far from more populated urban neighborhoods like Charleston, Huntington, Morgantown, or Parkersburg, contact with UNIX or CCIE-certified engineers could be limited during an emergency. This can cause a drop in productivity for your company, angry customers, unproductive employees, and defocused executives. By utilizing Progent, you can get in touch with a qualified engineer who can provide expertise when you have to have it to get your information system running.

Because Progent charges for online service by the minute, your business is invoiced just for support received. Progent asks for no service activation charge. Some remote service firms apply substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing model do away with unexpectedly large invoices for speedy fixes.

If your West Virginia company needs remote support for UNIX/Linux, Solaris, Mac or Cisco technology, go to Progent's online help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of online support professionals has a wide array of in-depth information technology skills. This enables Progent's remote technical support experts to resolve the most challenging network trouble faster than is feasible with typical independent support firms or with the in-house IT resources usually found in smaller businesses. Progent has developed the technology and experience to repair technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE engineers have qualified for advanced certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.

In order to help companies that operate environments powered by a combination of UNIX/Linux and Microsoft Windows technology, Progent's online support team offers the expertise of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides online support from engineers who have been awarded major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if needed, to experts with relevant background to deal with particularly tough problems. This speeds up resolutions of urgent network problems, prevents system disruption, and reduces technical support invoices.

For organizations throughout West Virginia, Progent offers fast online communication with UNIX/Linux, Sun Solaris, Mac consultant for urgent help to troubleshoot technical problems that are threatening business productivity but are beyond the scope of your ordinary computer support group. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE-certified engineers can connect to your network by means of the latest remote support technologies that allow them to perform rapid and efficient diagnosis and resolution of critical IT issues.

Services Progent's Phone-based Consulting Experts Can Provide Your West Virginia Company
Progent's network engineers can deliver advanced help for an extensive array of UNIX/Linux, Apple, Cisco, and Windows solutions such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based computer support team can assist West Virginia companies with a large set of IT products and technologies including system infrastructure, email support, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X platforms, virtual server technologies for server economization and centralized management, and transitioning from legacy applications to modern environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's support professionals offer remote technical help for systems powered by major variants of the UNIX OS including: Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking professionals who are awarded this rare certification by passing intense testing administered by Cisco. The vast majority of CCIEs work for large enterprises or national ISPs, and consequently their expertise is not conveniently accessible to the general public.

CCIE qualified experts from Progent can assist your business to design, setup, and manage a converged information system that can streamline business processes, lower expenses, and speed the path to profitability. By providing Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can significantly enhance the business value of your information network in West Virginia. To find out more information concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Services.

Microsoft Gold Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified online service engineers can deliver computer problem solving and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of consulting engineers who can help you with a broad variety of technology practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange 2010 management, SharePoint Server application development, Microsoft Lync implementation and Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server support, and Windows Essentials migration and cloud integration.

Qualified System Security Engineers
Progent offers you access to qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection solutions to bolster the immunity of your UNIX, Linux, Solaris, or Mac OS X network against assaults or help you to recuperate rapidly from an attack. Security solutions available from Progent include: extensive security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; quick recovery from virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile access; securing your messaging system from spam and directory harvest attacks; and offering 24x7 proactive monitoring. To read more information on Progent's security expertise for small and medium-size companies, go to Progent's Consulting Services for Network Security.

Business Applications Support: Online Classes, Programming, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by providing help services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Excel. To learn more concerning Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Support and Outsourcing Alternatives
Progent offers three service offerings for Help Desk assistance that include UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who require the timely availability of a professional Help Desk Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation alternative for tough network issues, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your current one, evaluating or customizing Call Center application software to meet the particular requirements of your company, or adding supplemental staff to operate remotely with your in-house Call Center group to handle high-demand scenarios like software migrations.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts can provide your clients instant contact with a dependable technical support team with extensive experience in phone support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a positive reputation as a key driver of company productivity, and Progent's mission is to resolve rather than merely report problems. For additional information concerning Progent's Call Center support and outsourcing services, go to Progent's Call Center Support.

Progent's Remote Service Tools
Progent has developed a collection of optimized tools, evolved during more than a decade of use, dedicated to promoting the most advanced quality of efficiency for delivering online technical help and repair for small and medium-size company information systems. Progent provides safe VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access enables the engineers of Progent's online support team to interface to your environment without compromising corporate security.

Progent's highly evolved service reporting system includes comprehensive histories of all service delivered to Progent's customers. Every active Progent staff consultant has the benefit of the details of services delivered to every client by any staff member. This history of issues and resolutions is organized as a readily retrievable internal knowledge base that enables Progent's remote support experts to communicate their knowledge with the whole team to make sure that the value of Progent's technical support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases and to manufacturers' internal technical personnel that allow Progent's online consulting experts to find the optimal resolutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for emergency phone-based professional assistance in West Virginia, call 1-800-993-9400 or visit Urgent Online Network Support.

© 2002- 2017 Progent Corporation. All rights reserved.