For small company network systems located in the state of West Virginia, Progent's Microsoft qualified professionals can deliver phone support and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve IT problems without the expense and time delays normally associated with in-person technical service dispatches.

If your West Virginia organization is located outside of the larger urban areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby computer support choices may be limited in skills, or unavailable during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís team of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a varied range of clients. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.

Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a variety of IT outsourcing and co-sourcing services to assist companies of any size to deploy, manage, and support environments that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help set up testing environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment projects following industry best practices. Progent's consultants also offer Windows 10 planning and migration help.

Advanced Project Management Experts
For enterprise clients looking for advanced project management assistance, Progent offers the services of veteran IT experts with years of background in technology management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers offer project management expertise to assist organizations to adhere to best practices to make sure major projects are completed on time and on budget.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantsoffer advanced online consulting support to help organizations of any size to connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid topologies that seamlessly combine physical IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

SQL Server 2012 Expertise
Progent offers the support of Microsoft-certified SQL Server 2012 consultants and seasoned software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security consultants to assist your business to manage your SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, providing you a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service. Progentís on-premises wireless survey features onsite inspection, RF and security assessment of your existing wireless network, analysis of your site's floor plans, measuring for RF interference, signal propagation modeling, identification of the best locations for customer-specified Wireless Access Points such as Aironet access points, Cisco Meraki access points and Apple AirPort devices, and a detailed document describing a new WLAN.

BI Reporting Consulting
Progentís business information reporting experts offer online and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting from troubleshooting or enhancing applications to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can assist you to maintain your existing reporting system, assist you to upgrade databases and applications from a legacy reporting product to a modern one, and deliver custom online mentoring tailored to your specific requirements. Progentís management reporting and analytics consultants offer expertise in the leading business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Simple Sign-on and Pricing Structure
Progent makes it easy to be a client. Progent requires no complex contracts, no minimum commitments, no retainers, and no minimum job fee for services delivered during regular business hours. All support time is documented in detail and billed to the precise number of minutes used. By-the-minute invoicing eliminates scenarios in which customers pay major dollars for fast repairs. Your company is billed only for the support you are provided.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service network consulting and support firm such as Progent rather than with an individual freelance consultant, your company is ensured timely availability of capable experts when you need them. You do not have to worry that illness, classes, time off, or conflicting priorities with different clients will cause you to be with no help during a crisis.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given only to the top class of businesses that work closely with Microsoft, have demonstrated advanced technical skills, and have confirmed client references. Microsoft Gold Certified Partners are required to maintain large staffs of IT professionals who have completed extensive proficiency testing. Microsoft Gold Certified Partners are given access to exclusive support and training opportunities from Microsoft and early exposure to new software for training and evaluation purposes.

Video Conferencing and Telepresence Consulting Services
Progent offers the services of a certified video conferencing engineer with expertise integrating technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to design, install, expand, or maintain a video conferencing solution that preserves your investment and maximizes the business value of your IT system. Progent can also provide the services of infrastructure engineers able to help companies of any size to build and maintain a network that delivers the speed, dependability, protection, and scalability required to accommodate your video conferencing/telepresence solution.

Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.

Linux Support Services and Linux/Windows Integration
If your organization's IT environment combines Linux technology with Microsoft Windows, Progent can help you to integrate your servers into an efficient network that permits all your platforms to coexist for easy administration, transparent dataflow, fault tolerance, high performance, and integrated security. If you are writing or testing Linux based-software within an environment that includes Microsoft-based servers, workstations, and applications, Progent offers full-service support outsourcing that frees you to focus on your area of high-value expertise.

Upgrade Consulting for Skype for Business
Progent's Skype for Business integrators offer online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Configuration Support for Microsoft Lync Server 2013
Microsoft Lync 2013 enables organizations of any size to build a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM). instant messaging, real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management team and users. Progent offers expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook, Word and PowerPoint. If you are already using Lync, Progent's Skype for Business experts can help you to design and carry out an efficient upgrade to Skype for Business.

Progent's Online Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad range of economical remote consulting services to assist you to manage and troubleshoot your current Microsoft Office Word environment or assist you to move to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, interfacing Office Word with different Microsoft Office apps like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone integration, and remote Office Word training classes customized for individuals or groups.

Talk to a Progent Network Support Expert
To learn how to access a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.

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