For small business network systems located throughout the state of West Virginia, Progent's Microsoft and Cisco qualified professionals can deliver online help and troubleshooting to resolve your computer network troubles fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to troubleshoot and resolve computer network problems while avoiding the cost and delays associated with onsite service visits.

If your West Virginia organization is located outside of the larger urban areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby network support choices may be limited in skills, or not available during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to provide excellent network solutions.

MySQL Application Development and DBA Services
Progent's certified MySQL relational database management system consultants can provide a range of affordable online support services to assist organizations of any size to enhance the business benefit of MySQL. Consulting services available from Progent for MySQL systems include DBA support, software development, and database migration help.

Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces significant improvements in performance, capacity, data security, high-availability, BOYD support, and built-in BI. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consultants can provide online and on-premises support to help organizations of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services automated backup offers small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information. Learn more about the complete ProSight series of low-cost outsourced network management services for small and medium-size businesses.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent’s exclusive team of Cisco certified CCIE network engineers have been awarded an accreditation restricted to only the most accomplished specialists for designing, programming, implementing, and troubleshooting a diverse array of Cisco network and connectivity products. There are only seven thousand CCIE’s worldwide, and achieving certification requires extensive proof of competency via written examinations and hands-on lab testing to ensure that CCIE’s know how to apply knowledge to real-world problems. CCIE’s have a fundamental knowledge of root networking technologies and protocols that enable rapidly crafting multi-vendor solutions.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn about Progent's ProSight portfolio of managed services for small and mid-size businesses.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify compliance with industry standards and regulatory requirements.

Microsoft Office Access Software Programming
Progent's Microsoft Office Access developers and consultants offer economical remote support for all editions of Office Access including desktop and browser-based versions and offers expert help for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar classes for Access programming and database management.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent offers Microsoft Windows Server 2016 failover clustering consulting, Microsoft Windows Server 2012 clustering expertise and Windows Server 2008 clustering support services to enable your company implement clustered server configurations that can provide high availability, even for normal maintenance operations. This zero-downtime feature is feasible because any server in a cluster can be taken off-line for maintenance work without impacting workers. Clustering also enables IT staff to perform critical security updates during regular working hours without affecting user productivity.

Web Site Development Services
If you need to revamp your company web, create internal Webs for functions such as HR or employee education, build a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's experts can also assist you to host your web solutions by building and maintaining a protected, dependable server and communications infrastructure that includes offsite and mobile connectivity. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for leading web authoring tools. For database-intensive web applications, Progent offers the help of certified MS SQL Server developers, Oracle developers and DBAs, and MySQL experts.

Wireless VoIP Phone Integration
Successful integration of Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your Wi-Fi infrastructure such as APs, switches, wireless LAN controllers, and management software. Progent's wireless VoIP phone configuration and troubleshooting experts can provide remote and onsite assistance to help you build and administer a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE integration consultants can help your business to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide affordable remote or on-premises expertise to assist you to migrate efficiently to a productive unified communications environment that delivers accelerated return on investment. Progent's Gold-certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

Planning, Integration and Troubleshooting Services for Microsoft System center 2012 R2
Progent's Microsoft System Center consultants have more than 15 years of background integrating, maintaining and fixing the key components included with Microsoft System Center and can assist your organization to design, configure, manage, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to assist you to transition to the latest edition of Microsoft System Center from an earlier one or from another datacenter management platform to provide the advantages of enterprise-class deployment, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

Contact a Progent Computer Support Expert
To see how you can access a Progent network support expert for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Support.














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