Progent is a pioneer in economically delivering world-class IT help to small companies. Progent's success in handling the IT service requirements of the chronically underserved small company market is the cumulative result of key technical and operational innovations that have eliminated a great deal of the conventional costs out of administering network service, added unprecedented technical expertise into the support system, and significantly streamlined the repair cycle.

Additional Topics of Interest

External Security Inventory Services
Internal Security Inventory Technology Professional

Progent has put together two low-cost service packages designed to enable small businesses to receive a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from a secure computer within your company firewall to evaluate your exposure to inside threats. Both security inventory services are configured and executed from a protected remote site.

Technology Consulting for SCDPM 2012 Planning
Microsoft Certified SCDPM 2012 Security Online Support Services in San Francisco Bay Area, San Jose Silicon Valley, California

Progent's Microsoft-certified consultants offer online or onsite support to help companies of all sizes to plan, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging problems, or full project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

Forefront TMG Online Support Services
Herndon, VA Forefront Threat Management Gateway IT Services

Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a single-server solution for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist your organization to upgrade smoothly to Forefront TMG 2010 from any version of ISA Server.

Security Certification for Juniper J2350 Router
Worldwide Security Services for Juniper J4350 Router Portland, OR

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

MOM On-site Technical Support
MOM Online Technical Support

Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft certified network support experts. With Progent's affordably priced network service packages, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, protection, and productivity.

ProSight Remote IT Management Consulting
Professional for ProSight Network Management Outsourcing in Pittsburgh, Pennsylvania

Progent's ProSight portfolio of managed services are intended to provide businesses who have minimal internal IT support staffs with low-cost help from world-class management tools and technical expertise. Benefits of the ProSight catalog of managed services include predictable IT management expenses, smart automation of common management processes, continual adoption of the latest information technology, graceful transition from older systems to up-to-date solutions, improved fit between information technology with business goals, guidance from veteran network experts, and freeing up management to focus on business issues instead of fast-evolving network technology.

Internet Security and Acceleration Server IT Consulting
Microsoft ISA Server Remote Troubleshooting

Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to design, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business needs.

New Mexico Computer Network Support
Local Georgia Online Troubleshooting

If your company does not need urgent online help but you think you will need assistance with your network in the near future, you can conserve time and expenses and ensure that the right expertise will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For details, call 800-993-9400 or send email to

SCOM Resource Pools Engineer
Troubleshooting for System Center OpsMgr 2012 Lansing, MI

Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size expert online or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.

Technical Support for Catalyst Switching
Catalyst Switching Support and Integration Greensboro, North Carolina

With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the advantages of adding intelligent services into their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features that make your network infrastructure sufficiently available to accommodate time-critical needs, scalable to facilitate future growth, safe enough to protect confidential data, and designed for differentiating and managing traffic flows to streamline system performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Catalyst switches that make sense for your company. Also, Progent's certified security specialists can show you how to develop a strategic security plan and set up Cisco switches so they powerfully support your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

Internet Data Center Network Consultants
Colo Remote Technical Support

Progentís colocation center IT services are designed for companies with hardware located at IDCs or data center colocation hosting facilities and requiring on-demand on-site help at the collocation facility plus remote help from Microsoft and Cisco qualified professionals. Progent offers a complete array of data center and data center and colocation consulting services such as system architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, design and deployment of zero-downtime systems, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server cluster systems.

Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and test a DR/BC plan.

Sun Solaris Security Company
UNIX Consulting Services

If your company runs a Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-qualified consultants can help your whole organization in a broad range of security areas including security management procedures, security architecture and models, connection management products and techniques, software development security, operations security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM and CISSP define the basic competencies and international standards of knowledge that network security professionals are expected to master. These certification give executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the background and theory to deliver world-class security management and engineering help.

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