Progent is a pioneer in affordably delivering world-class network support to small companies. Progent's achievement in addressing the IT support requirements of the historically underserviced small company sector is the cumulative result of key technical and operational innovations that have eliminated much of the conventional expenses out of administering IT support, added unmatched technical skill into the support mechanism, and dramatically accelerated the solution process.


Additional Topics of Interest

Network Performance Troubleshooting Technical Consultant
Network Performance Optimization Support Scottsdale, Arizona

Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need important updates, or isolating performance issues.

Apple iCloud Technical Support Services
Apple Mac Remote Support New York

Progent's experts offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and custom education. Progent can help clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is available, secure, fast and aligned with your organization's objectives.

Consultants for Skype for Business Back End Server
Microsoft Skype for Business Services Aurora, CO

Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.

scom 2016 Linux monitoring Specialist
Help and Support for scom 2016 alert tuning in Contra Costa County

System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for key applications by offering centralized, cross-platform tracking of physical and virtual infrastructure installed across local systems and cloud environments. Progent's consulting group can provide world-class remote and onsite support to assist organizations of any size to design, integrate, tune, update and repair Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from earlier releases or from other monitoring products, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

Integration Support for Monitoring and Reporting
Microsoft Operations Manager Configuration Austin, TX

Even if your business has a minimal computer services group and a modest technology budget, your information system can still have the same high reliability and responsiveness that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical network applications and servers up and running.

Network Specialists for Midsize Business
Information Technology Consulting Companies for Small Business San Francisco

Progent offers IT support for medium size businesses who have 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and support delivery models of major outside support organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually has a modest IT budget with which to support an IT system whose advanced technology and sophistication are often similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office technology and 24x7 network monitoring, significantly lowers the IT support expenses of an SMB while providing the mid-size company with big-company support from certified, world-class experts with background in a broad array of midsized business network solutions. If your mid-sized organization or small business is looking for the quality of IT help appropriate by a medium size office without paying big-company costs, call Progent.

Hyper-V 3.0 Server Support Services
Hyper-V 3.0 Virtual Consultant in Kansas City

Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network costs and improve productivity.

MySQL database Upgrading
Fort Worth, Texas MySQL database Upgrade

Progent offers cost-effective remote access to an Oracle MySQL DBA or software developer and can help organizations of any size to integrate and manage MySQL in a dependable IT environment that provides high levels of speed, scalability, and protection. Progent also has proven skill helping businesses migrate applications from an Oracle environment to MySQL.

Dynamics GP Great Plains Software Network Consultant
Novato, CA Dynamics GP/Great Plains Features Network Engineer

important features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you buy just the functionality you require, a standardized foundation based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting services that permit you to monitor all activities, revenues and spending and sales patterns, integration with Microsoft Office to speed access to business data, the ability to integrate data from almost any database or workstation software into Microsoft GP, plus an open design that makes it possible to create custom applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP consultants to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.

Cisco Certified CCIE Remote Support Services
Global Computer Consulting Group Lincoln

Progent can provide rapid remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can connect to your network via powerful remote support utilities to provide fast and economical troubleshooting and remediation of critical network problems.

Microsoft Office Service Providers
Microsoft Office XP Computer Network Consultant San Antonio

Progentís IT outsourcing packages provide economical computer consulting for small businesses. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can contain costs and minimize uncertainties, permitting IT support budgets to grow in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your vital applications based on Windows including Office XP, Office 2003, and Office 2000.

Specialist for Citrix StorageLink
Professional for Essentials for Hyper-V in Emeryville, CA

Progent's Citrix-certified experts can help your organization to assess the business value of the available editions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of resources and support and streamlining management processes.

Hyper-V Security Support Outsourcing
Consultant for ProSight Phishing Defense in Union City, CA

ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.


















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