Progent is a leader in economically delivering enterprise-class IT help to small companies. Progent's success in addressing the IT support needs of the historically underserved small company market is the cumulative result of key technical and operational innovations that have eliminated much of the traditional costs out of administering network service, added unprecedented technical expertise into the IT service system, and significantly accelerated the repair cycle.


Additional Topics of Interest

Citrix XenServer Services
Specialists for XenMotion

Progent's Citrix-accredited consultants can help you to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing XenServer deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.

Cybersecurity Audit Consultancy
CISA Security Audit Consultant Services

The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-qualified Cybersecurity audit professional able to help businesses in the fields of IS audit process, IT governance, network assets and architecture ROI, IT support, safeguarding of information resources, and disaster recovery planning.

MOM 2000 Setup and Support
Microsoft Operations Manager 2000 Online Consulting Birmingham, Alabama

Small to middle size businesses can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's economically priced IT support programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small company information systems enterprise-class availability, security, and productivity.

MCSE Expert Certified System Center 2007 Configuration Manager Professionals
Remote Troubleshooting for System Center 2007 Configuration Manager in Washington, District of Columbia

Progent can help you to support System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and increase worker output by making sure that critical applications are always current, tracking product licenses, and reporting usage patterns to help you make informed purchasing decisions. Once you are set to update your SCCM 2007 device management ecosystem, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.

Cloud Backup Security and Compliance Remote Support
ProSight DPS Cloud Backup Services Online Support in Indianapolis, IN

ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.

LifeSize Telepresence Consultants
Independent Polycom Video Conferencing Consulting in Columbus

Progent offers access to a senior specialist with years of hands-on experience installing, managing, and upgrading immersive telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management group, your ISP, and your telepresence platform supplier to assist your company maximize the strategic value of your video conferencing solution.

Dynamics GP/Great Plains IT Consulting
Nevada City, CA Remote Troubleshooting for Great Plains

Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP is an accounting and ERP platform based, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented approach you can license only the capability you currently need, with the ability to add users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP support engineers can help you install, configure and manage the latest version of Dynamics GP or migrate smoothly from an older release.

Network Asset Report Engineer
Professional for Network Health Evaluation in Arnold, CA

Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and more secure AD implementation. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with data security standards, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and higher availability.

Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9 Engineers
Infor SyteLine CloudSuite Inventory Management Consultant Services

Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and streamline critical processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite services that spans from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.

Microsoft Experts Forefront TMG Online Help
Support and Setup for Forefront TMG 2010 in San Antonio, TX

Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a one-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut costs and improve availability. Progent's Microsoft consultants can help your company to design and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

IT Consultants for Microsoft Windows Server 2012
Owings Mills, MD Microsoft Certified Expert Windows Server 2012 Private Cloud Network Consulting

Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create an enterprise-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.

Microsoft and Cisco Authorized Expert CIO Technical Consultant
Santa Clara, CA Part-Time CIO Network Consulting

Progent can supply small companies with an information management expert who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy appropriate technology to enhance business processes so they match better with your business goals. Your business can create and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.

Lync Server 2013 Web Apps Server Engineers
Lync Server 2013 and Active Directory Engineer

Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with app sharing, as well as IP and PSTN calling across a wide assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.


















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