Progent is a pioneer in cost-effectively delivering world-class network help to small companies. Progent's success in handling the network service requirements of the historically underserviced small company market is the cumulative outcome of key technical and process innovations that have removed a great deal of the conventional expenses out of managing IT support, injected unmatched technical expertise into the IT service system, and significantly streamlined the repair cycle.


Additional Topics of Interest

SUS Small Business Computer Consultants
Windows Server Update Services Migration Edgecomb, ME

Microsoft WSUS allows IT managers to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT personnel can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.

Independent Mac Consultants Telecommuter Job
Kent, WA Independent CRM Contractor Job Opportunity

Progent's Experts Group offers support in important technologies including Macintosh integration and programs; Expertise for Linux, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program support; CIO, business analyst, and project management outsourcing; Custom program design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; DBM management and performance consulting; Business information expertise; and Telecom architecture support.

Case Studies for Wireless
Proxim Tsunami Wireless Case Studies

Progent delivered a wireless networking environment that enabled a school to improve efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided immunity to local interference.

Small Business Technical Consulting
Detroit Software Consulting Firm for Mid-size Company

Progent provides network support for mid-size companies who have 50 to 250 network users. The medium size company or office has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and support delivery practices of major outside support firms make them too costly for the ordinary small company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose advanced technology and capability are often similar to the information systems of far bigger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 server monitoring, significantly lowers the IT support expenses of a small-medium business while providing the small organization with enterprise-level service from professional, world-class consultants with background in a wide range of midsized business network solutions. If your mid-sized company or small business is searching for the quality of IT help appropriate by a mid-size office without budgeting big-company prices, you need Progent.

IT Services for Linux Network Monitoring
San Ramon, CA Local Computer Engineer for Linux Network Monitoring, Nagios and MRTG

Network monitoring ordinarily consists of tracking a system's resource usage in order to uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's network integration consultants can help you use both these tools to optimize and repair your network. Progent's UNIX support services offer small businesses and programmers assistance with managing and supporting UNIX and Linux systems that work with Windows-based products.

Ohio Small Business Network Consultants
Small Business Network Consulting Services for New Jersey

Progent’s Technical Response Center provides national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-certified support experts offer telephone support and online secure computer connection to troubleshoot and resolve technical problems quickly and economically. The scope of IT expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as required.

Support Outsourcing for Windows and UNIX
Windows and Solaris Network Consultant

Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Support and Setup for Cisco 1750 Modular Access Router
Cisco 3600 Routers Specialist Spokane

Progent’s Cisco-certified network consultants offer consulting for Cisco routers that includes configuration and maintenance services plus expert Cisco IOS software help. Progent's services for Cisco routers include support for redundancy, automatic failover, and redundant power for better fault tolerance and system availability. Cisco routers for small to mid-size businesses include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small or branch offices and remote workers to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial lines. Cisco 1700 Router Series modular access routers are designed to offer an economical, complete e-business solution for small and midsize businesses. They provide flexibility and manageability to handle complicated e-business requirements, such as multiservice data/voice/video/fax integration, high-speed broadband Internet connectivity, and full-featured security solutions. Cisco 2600 Routers are a family of modular multiservice access routers for remote offices, offering versatile local area network and wide area network configurations, multiple security selections, and an array of high speed CPUs. The Cisco 3700 Router Series is a family of modular, multiservice connection platforms for mid-sized and large-sized offices. With over 70 available interface options, the Cisco 3700 product line delivers solutions for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.

ISA 2006 Firewall Remote Support
ISA Server 2006 Support and Setup in Menlo Park, CA

Secure Application Publishing with ISA Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these applications available to authorized remote or mobile users. ISA Server 2006 can guard corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to plan, install, configure, and maintain ISA Server on your network so that your business benefits from a smart and affordable balance of security, productivity, and speed.

InDesign Class
Classes for QuarkXPress in Albuquerque, New Mexico

Progent's Mac experts can promote the creative aspect of Mac environments by providing consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Data Center Remote Support
Enterprise On-site Technical Support in Illinois

For large organizations, Progent can leverage in-house network support groups by offering world-class experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2003 support, Systems Management Server (SMS) expertise, and SQL Server help. For the national or global businesses with branches in Northern California, Progent can perform as a transparent local extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class support for multi-site office environments based on Enterprise Windows 2000. Progent can offer on-site engineers and specialists to help with a site move or office move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

Hardware Inventory Support and Integration
Consultants for Automated Software Deployment in San Francisco

Microsoft System Center 2005 offers comprehensive information system management by bringing together and improving the change, configuration, event, and performance management experience provided by Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 provides powerful information management products such as SMS 2003 for change and configuration management, Microsoft System Center Operations Manager to improve operational productivity, and System Center Reporting Server to consolidate event and throughput information. Progent has broad experience delivering Systems Management Server consulting and Microsoft Operations Manager help as well as expertise in troubleshooting and administering mixed-vendor IT environments powered by Microsoft, Cisco, Unix/Linux, Mac and other technology companies. This diversity of real-world experience makes it possible for Progent to deliver end-to-end network management systems that utilize the industry's most powerful technology.

Data Center Computer Consulting
Internet Data Center Support and Setup Tucson, AZ

Progent’s colocation center IT services are designed for companies with hardware located at IDCs or data center colo hosting facilities and in need of on-demand in-person service at the co-location site as well as remote support from Microsoft and Cisco qualified professionals. Progent provides a complete array of Internet Data Centers and data center and colocation support services including system architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, design and installation of high availability configurations, defining and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.

Computer Consultants for SQL Server 2005
SQL Server 2008 Information Technology Consulting in Nevada City, CA

SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge enterprise-class applications that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.


















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